Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 08 Nov 2009 21:05:37 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg False confirmation. It seems I switched from the production to development servers (3.8.1 to 3.8.6) while looking at the ticket page rather than the s 07 Nov 2009 13:28:33 -0800 http://www.gossamer-threads.com/lists/rt/users/89818 just incase anyone else looks for the answer: $MIMEObj->bodyhandle(new MIME::Body::InCore $ticketcontent); will do it... Nicola -----Original Mess 06 Nov 2009 13:30:40 -0800 http://www.gossamer-threads.com/lists/rt/users/89812 I'm migrating our RT to a dedicated system. On the old system, the path to RT was http://server/rt/, and so the WebPath variable was set to "/rt" 06 Nov 2009 12:39:33 -0800 http://www.gossamer-threads.com/lists/rt/users/89811 Hey Everyone, I'm working on a scrip that when an approval is approved and the parent ticket switches to "open" it emails a budget manager with the o 06 Nov 2009 11:00:48 -0800 http://www.gossamer-threads.com/lists/rt/users/89800 On Nov 6, 2009, at 10:50 AM, Jesse Vincent wrote: > > > > On Fri 6.Nov'09 at 10:44:31 -0800, Behzad Mahini wrote: >> Just in case others will run in 06 Nov 2009 10:53:41 -0800 http://www.gossamer-threads.com/lists/rt/users/89799 On Fri 6.Nov'09 at 10:44:31 -0800, Behzad Mahini wrote: > Just in case others will run into this issue, I have a workaround > solution.......After 06 Nov 2009 10:50:28 -0800 http://www.gossamer-threads.com/lists/rt/users/89798 Just in case others will run into this issue, I have a workaround solution.......After digging I realized this was an issue in how Mason is being 06 Nov 2009 10:44:31 -0800 http://www.gossamer-threads.com/lists/rt/users/89797 > On Fri, Nov 06, 2009 at 02:03:10PM +0100, Bjoern Schulz wrote: > > Hi RT-Users, > > > > after upgrading from 3.8.4 to 3.8.6 we are missing in the t 06 Nov 2009 09:42:21 -0800 http://www.gossamer-threads.com/lists/rt/users/89793 if i get a chance i'll see if i can replicate it against a test box... -----Original Message----- From: Jesse Vincent [mailto:jesse@bestpractical.com 06 Nov 2009 09:03:41 -0800 http://www.gossamer-threads.com/lists/rt/users/89792 On Fri 6.Nov'09 at 10:47:50 -0600, Foggi, Nicola wrote: > > $VERSION = 1.69; > > line 563 is "@val = $c->dir_config->get($p)" as part of this sub.. 06 Nov 2009 08:59:32 -0800 http://www.gossamer-threads.com/lists/rt/users/89791 On Thu, Nov 05, 2009 at 03:09:56PM -0500, Mauricio Tavares wrote: > Let's say someone emails a pdf (or some other kind of binary) > file as an a 06 Nov 2009 08:48:53 -0800 http://www.gossamer-threads.com/lists/rt/users/89789 $VERSION = 1.69; line 563 is "@val = $c->dir_config->get($p)" as part of this sub.... sub _get_val { my ($self, $p, $config, $r) = @_; my @ 06 Nov 2009 08:47:50 -0800 http://www.gossamer-threads.com/lists/rt/users/89790 > >So, this is an RT extension. Which version of it are you using and where > >did it come from? We certainly shouldn't be breaking our API in the > > 06 Nov 2009 08:44:05 -0800 http://www.gossamer-threads.com/lists/rt/users/89788 > > > Just in case anyone else runs into this, not sure if it was supposed to be this way or not, but after upgrading to RT 3.8.6 from 3.8.4 we were 06 Nov 2009 08:38:38 -0800 http://www.gossamer-threads.com/lists/rt/users/89787 > "an odd", I assume. Yes. Brain faster than fingers. > Note also that clicking on a ticket from a list on the homepage > _doesn't_ set search contex 06 Nov 2009 08:24:47 -0800 http://www.gossamer-threads.com/lists/rt/users/89786 Steps for the upgrade were: - Compile RT 3.8.6 and install to new directory - Run Upgrade on DB - Install RTFM into new directory (was previously on 06 Nov 2009 08:23:11 -0800 http://www.gossamer-threads.com/lists/rt/users/89785 On Fri, Nov 06, 2009 at 11:21:01AM -0500, Jerrad Pierce wrote: > > It's certainly not. Just at a guess, are you using RT's WebExternalAuth? > > We ar 06 Nov 2009 08:22:57 -0800 http://www.gossamer-threads.com/lists/rt/users/89784 > It's certainly not. Just at a guess, are you using RT's WebExternalAuth? We aren't here. Though admittedly, this is an sort of thing to be browser- 06 Nov 2009 08:21:01 -0800 http://www.gossamer-threads.com/lists/rt/users/89783 On Fri, Nov 06, 2009 at 02:03:10PM +0100, Bjoern Schulz wrote: > Hi RT-Users, > > after upgrading from 3.8.4 to 3.8.6 we are missing in the ticket me 06 Nov 2009 08:18:42 -0800 http://www.gossamer-threads.com/lists/rt/users/89780 On Thu, Nov 05, 2009 at 10:52:29PM -0600, Foggi, Nicola wrote: > > Just in case anyone else runs into this, not sure if it was supposed to be this wa 06 Nov 2009 08:15:40 -0800 http://www.gossamer-threads.com/lists/rt/users/89779 > after upgrading from 3.8.4 to 3.8.6 we are missing in the ticket menu > (on the left side) the items 'Show Results' and ' Bulk Update and > 'graph' 06 Nov 2009 07:10:32 -0800 http://www.gossamer-threads.com/lists/rt/users/89778 Hi every one, i'm new in Request Tracker and I want to know how to extract different values from the body of the mail send to my Request Tracker web m 06 Nov 2009 05:13:56 -0800 http://www.gossamer-threads.com/lists/rt/users/89776 Hi RT-Users, after upgrading from 3.8.4 to 3.8.6 we are missing in the ticket menu (on the left side) the items 'Show Results' and ' Bulk Update and 06 Nov 2009 05:03:10 -0800 http://www.gossamer-threads.com/lists/rt/users/89777 On Fri, Nov 6, 2009 at 09:02, b-boy <thys.kitshoff@rocketseed.com> wrote: > > Hi all > > I would like to setup my system so that when an agent respond 06 Nov 2009 03:46:51 -0800 http://www.gossamer-threads.com/lists/rt/users/89775 Hi all I would like to setup my system so that when an agent responds to a ticket in a specific queue the email display name should be the queue name 06 Nov 2009 01:02:21 -0800 http://www.gossamer-threads.com/lists/rt/users/89771 Just in case anyone else runs into this, not sure if it was supposed to be this way or not, but after upgrading to RT 3.8.6 from 3.8.4 we were getting 05 Nov 2009 20:52:29 -0800 http://www.gossamer-threads.com/lists/rt/users/89769 Just in case anyone else runs into this, not sure if it was supposed to be this way or not, but after upgrading to RT 3.8.6 from 3.8.4 we were getting 05 Nov 2009 20:43:51 -0800 http://www.gossamer-threads.com/lists/rt/users/89768 Let's say someone emails a pdf (or some other kind of binary) file as an attachment to a ticket through rt. If i access the said attachment trough the 05 Nov 2009 12:09:56 -0800 http://www.gossamer-threads.com/lists/rt/users/89752 >-----Original Message----- >From: Jesse Vincent [mailto:jesse@bestpractical.com] >Sent: Thu 11/5/2009 1:48 PM >To: Sean Sullivan >Cc: rt-users@lists. 05 Nov 2009 11:43:40 -0800 http://www.gossamer-threads.com/lists/rt/users/89751 On Thu 5.Nov'09 at 13:27:46 -0500, Sean Sullivan wrote: > > > Hi all, > > I just spent yesterday upgrading to RT 3.8.5 with RTFM 2.4.2 and for > s 05 Nov 2009 10:48:48 -0800 http://www.gossamer-threads.com/lists/rt/users/89750 I should have mentioned that I upgraded from 3.6.6. RTFM I'm not 100% what the previous version was. -Sean -----Original Message----- From: rt-users 05 Nov 2009 10:36:22 -0800 http://www.gossamer-threads.com/lists/rt/users/89749 Hi all, I just spent yesterday upgrading to RT 3.8.5 with RTFM 2.4.2 and for some reason "kill" isn't working from the main UI anymore. I get: RT::T 05 Nov 2009 10:27:46 -0800 http://www.gossamer-threads.com/lists/rt/users/89748 If you want to change $Organization (or have changed it in the passed and think you may have links *before* the change), you may follow the instructio 05 Nov 2009 07:42:10 -0800 http://www.gossamer-threads.com/lists/rt/users/89743 On Thu, Nov 05, 2009 at 02:17:53PM -0000, Gabriel - IP Guys wrote: > Dear All, > > > > I would like to create a search that highlights tickets tha 05 Nov 2009 06:39:17 -0800 http://www.gossamer-threads.com/lists/rt/users/89741 put in the time frame "-14 days" From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Gabri 05 Nov 2009 06:29:47 -0800 http://www.gossamer-threads.com/lists/rt/users/89742 Dear All, I would like to create a search that highlights tickets that are 14 days old, but I don't know how to do a search that uses the date in 05 Nov 2009 06:17:53 -0800 http://www.gossamer-threads.com/lists/rt/users/89740 johndchapman@hotmail.com wrote: > OK thanks Mike. > > I'm new to RT. I presume correspondence means sending an automated email to the customer? The 05 Nov 2009 05:15:27 -0800 http://www.gossamer-threads.com/lists/rt/users/89739 2009/11/5 Torsten Brumm <torsten.brumm@googlemail.com>: > Hi Aled, > i think setting up a vhost for a single queue is not the best way. with rt > and 05 Nov 2009 05:08:27 -0800 http://www.gossamer-threads.com/lists/rt/users/89738 Hi, thanks Torsten and Mike, good stuff. I see that corrospondance not only sends an email to customer, but also shows up in the gui. Perfect. One 05 Nov 2009 04:56:33 -0800 http://www.gossamer-threads.com/lists/rt/users/89737 Hi John, i don't think that this is possible to only have internal comments. why not do it in this way: Communication Customer with internal only via 05 Nov 2009 04:03:33 -0800 http://www.gossamer-threads.com/lists/rt/users/89735 John David Chapman wrote: > Hi, > > I have given my customer rights to see a queue and see comments: Config > > Queues > (select queue) > User Rights 05 Nov 2009 04:02:15 -0800 http://www.gossamer-threads.com/lists/rt/users/89736 Hi Aled, i think setting up a vhost for a single queue is not the best way. with rt and special with all the possible options to enhance RT you can do 05 Nov 2009 04:00:48 -0800 http://www.gossamer-threads.com/lists/rt/users/89734 Hi, I have given my customer rights to see a queue and see comments: Config > Queues > (select queue) > User Rights (then under the user you require, 05 Nov 2009 03:54:56 -0800 http://www.gossamer-threads.com/lists/rt/users/89733 2009/11/4 Aled Treharne <aled.treharne@gmail.com>: > Hi folks, > > I couldn't find an answer to this anywhere, apologies if my google-fu > is failing 05 Nov 2009 03:09:06 -0800 http://www.gossamer-threads.com/lists/rt/users/89732 2009/11/4 Brumm, Torsten / Kuehne + Nagel / Ham MI-ID <torsten.brumm@kuehne-nagel.com>: > Hi Aled, > > possibly you should have a look onto RTx-Brande 05 Nov 2009 03:06:42 -0800 http://www.gossamer-threads.com/lists/rt/users/89731 Hello Ken Thanks for your suggestion. But in my apache I don't have mod_cache module enabled. It is not there in my DSO libraries also. Any other ide 04 Nov 2009 21:14:54 -0800 http://www.gossamer-threads.com/lists/rt/users/89728 I have already installed RT 3.8.4 , and it works fine (on a test server). However, in the process of installing RT 3.8.4 on a new server (producti 04 Nov 2009 18:39:44 -0800 http://www.gossamer-threads.com/lists/rt/users/89725 Fixed, by taking the $Transaction->CreatorObj->RealName in to double quotes like this: {"\"" . $Transaction->CreatorObj->RealName . "\""} On Wed, 04 Nov 2009 16:27:01 -0800 http://www.gossamer-threads.com/lists/rt/users/89724 On Wed, Nov 04, 2009 at 11:14:34AM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > It's from cron: > > 0 8 * * * /opt/rt3/bin/rt-crontool 04 Nov 2009 11:23:22 -0800 http://www.gossamer-threads.com/lists/rt/users/89713 On Tue, Nov 03, 2009 at 06:12:58PM +0000, Dominic Hargreaves wrote: > On Tue, Nov 03, 2009 at 11:30:17AM -0500, Jesse Vincent wrote: > > > I'm complet 04 Nov 2009 11:20:17 -0800 http://www.gossamer-threads.com/lists/rt/users/89712 that fixed it. thank you. On Wed, 4 Nov 2009, Ken Crocker wrote: > Date: Wed, 04 Nov 2009 09:33:21 -0800 > From: Ken Crocker <kfcrocker@lbl.gov> > 04 Nov 2009 11:08:21 -0800 http://www.gossamer-threads.com/lists/rt/users/89711 Simnon, What stage are you using. "Transaction Create" or "Transaction Batch". "Batch" is what you need to use. Kenn LBNL On 11/4/2009 5:31 AM, Si 04 Nov 2009 09:35:01 -0800 http://www.gossamer-threads.com/lists/rt/users/89709 John, Do you have a scrip for "Notify Others" for that Queue? Kenn LBNL On 11/4/2009 5:07 AM, John Roman wrote: > Greetings, > > users added in one 04 Nov 2009 09:33:21 -0800 http://www.gossamer-threads.com/lists/rt/users/89708 I have the approval process working. Here is my template that creates the 2 approval tickets in the __Approvals Queue. ===Create-Ticket: manager-a 04 Nov 2009 08:42:24 -0800 http://www.gossamer-threads.com/lists/rt/users/89707 Hi, I am trying to customise Sender field of the message header by using templates. I am using the following object to get the Real Name value: {$Tr 04 Nov 2009 07:04:25 -0800 http://www.gossamer-threads.com/lists/rt/users/89706 > Jerrad, which book do you mean? RT Essentials. It's mentioned in the signature of every list message. > > About the graphics, when I go to the repo 04 Nov 2009 07:04:13 -0800 http://www.gossamer-threads.com/lists/rt/users/89705 Sounds like a cacheing problem. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lis 04 Nov 2009 06:59:54 -0800 http://www.gossamer-threads.com/lists/rt/users/89704 On Wed, Nov 04, 2009 at 03:19:44PM +0530, Varun wrote: > Hello All > > > > Yesterday I have upgraded from 3.6.3 to 3.8.5 all has works well. But I 04 Nov 2009 05:46:44 -0800 http://www.gossamer-threads.com/lists/rt/users/89702 RT 3.6.x Hi, I have a number of Customer fields which help track the status and other details of a ticket, when I use Customer fields or Basic to ma 04 Nov 2009 05:31:28 -0800 http://www.gossamer-threads.com/lists/rt/users/89701 Thanks a lot. It works fine now. Alex Jeff Voskamp a écrit : > On 10/26/2009 05:53 AM, Alexandre PIASER wrote: >> Hello, >> >> I added a new 04 Nov 2009 05:12:34 -0800 http://www.gossamer-threads.com/lists/rt/users/89699 Greetings, users added in one time BCC and CC do not receive email. do these fields have to be email addresses that exist in the realm of RT? or ca 04 Nov 2009 05:07:15 -0800 http://www.gossamer-threads.com/lists/rt/users/89700 Hello, I am currently having a strange problem with RT 3.8.2 I have a CGI script which connects to RT, in order to build a bridge between our curren 04 Nov 2009 04:55:39 -0800 http://www.gossamer-threads.com/lists/rt/users/89698 Hi Simon, not sure if you fixed your problem already, but i think, the normal approval tickets you can't find directly inside the approval queue, they 04 Nov 2009 04:49:52 -0800 http://www.gossamer-threads.com/lists/rt/users/89697 Hi Aled, possibly you should have a look onto RTx-BrandedQueues from BPS SVN Torsten Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg 04 Nov 2009 04:40:10 -0800 http://www.gossamer-threads.com/lists/rt/users/89696 Thanks for your reply guys, Jerrad, which book do you mean? About the graphics, when I go to the reports page, and make a report, it says: Graphics 04 Nov 2009 04:32:06 -0800 http://www.gossamer-threads.com/lists/rt/users/89695 Hello Joop Well its okay . But still thanks a ton for guiding me for this. I was just thinking that I might have not been upgraded database correc 04 Nov 2009 04:21:09 -0800 http://www.gossamer-threads.com/lists/rt/users/89694 Hi All We are currently running RT version 3.8.5. We have a problem where users logging requests leave certain fields blank which is 04 Nov 2009 03:43:58 -0800 http://www.gossamer-threads.com/lists/rt/users/89693 Hi folks, I couldn't find an answer to this anywhere, apologies if my google-fu is failing me, but is it possible to set up the web interface to bran 04 Nov 2009 03:06:27 -0800 http://www.gossamer-threads.com/lists/rt/users/89692 It's from cron: 0 8 * * * /opt/rt3/bin/rt-crontool --search RT::Search::FromSQL --search-arg " Queue = 'QueueName' AND ( Status = 'delivered' OR St 04 Nov 2009 02:14:34 -0800 http://www.gossamer-threads.com/lists/rt/users/89689 Hello All Yesterday I have upgraded from 3.6.3 to 3.8.5 all has works well. But I m facing a strange problem for e.g. I have logged with root user 04 Nov 2009 01:49:44 -0800 http://www.gossamer-threads.com/lists/rt/users/89688 Hi, my problem is, that RT doesn't accept the UpdateCc Argument via the input line if I reply to a ticket. If I add people via the "People" page as C 04 Nov 2009 01:21:07 -0800 http://www.gossamer-threads.com/lists/rt/users/89687 Varun wrote: > > Hello Joop > > > > As per your guessing you are right I am facing problem of corruption > in sql query when I upgraded from 3.6.3 03 Nov 2009 23:31:23 -0800 http://www.gossamer-threads.com/lists/rt/users/89686 Hi Rodolphe which part you don't understand? IMHO, the extension's workflow is not complex at all. best wishes sunnavy On 09-11-03 17:41, Rodolphe 03 Nov 2009 21:45:40 -0800 http://www.gossamer-threads.com/lists/rt/users/89681 Hello Joop As per your guessing you are right I am facing problem of corruption in sql query when I upgraded from 3.6.3 to 3.8.6 application is wo 03 Nov 2009 20:53:06 -0800 http://www.gossamer-threads.com/lists/rt/users/89680 Hey Everyone, So I've been looking at ways to create approvals, and initially i created my own approval queue called po-approvals, created the templa 03 Nov 2009 15:31:29 -0800 http://www.gossamer-threads.com/lists/rt/users/89674 Max, Thanks. I'll take a look. Kenn LBNL On 11/3/2009 10:45 AM, Max Hetrick wrote: > Ken Crocker wrote: > >> To list, >> >> Is there a comprehen 03 Nov 2009 13:40:25 -0800 http://www.gossamer-threads.com/lists/rt/users/89671 Max Hetrick wrote: > Ken Crocker wrote: >> To list, >> >> Is there a comprehensive instruction list for installing RT 3.8.x on/via >> RedHat? >> >> W 03 Nov 2009 12:18:18 -0800 http://www.gossamer-threads.com/lists/rt/users/89670 Ken Crocker wrote: > Gabriel, > > Thanks. I did look at the jwhite3 docs, but that seems to be limited to > 3.6.6/MySQL and we want 3.8.6/Oracle. I' 03 Nov 2009 11:43:12 -0800 http://www.gossamer-threads.com/lists/rt/users/89666 Sergio, Just Disable the Global scrip and create the autoreply on create in that particular queue. Kenn LBNL On 11/3/2009 10:12 AM, Sergio Charpin 03 Nov 2009 11:32:14 -0800 http://www.gossamer-threads.com/lists/rt/users/89665 On Tue, Nov 3, 2009 at 13:12, Sergio Charpinel Jr. <sergiocharpinel@gmail.com> wrote: > The first one, I would like to not send e-mail to the requesto 03 Nov 2009 11:02:42 -0800 http://www.gossamer-threads.com/lists/rt/users/89664 Gabriel, Thanks. I did look at the jwhite3 docs, but that seems to be limited to 3.6.6/MySQL and we want 3.8.6/Oracle. I'll check out the Centros st 03 Nov 2009 10:49:11 -0800 http://www.gossamer-threads.com/lists/rt/users/89663 Ken Crocker wrote: > To list, > > Is there a comprehensive instruction list for installing RT 3.8.x on/via > RedHat? > > We tried solaris and got n 03 Nov 2009 10:45:23 -0800 http://www.gossamer-threads.com/lists/rt/users/89667 On Tue, Nov 03, 2009 at 11:30:17AM -0500, Jesse Vincent wrote: > > I'm completely failing to make any sense of the error here: > > > > Couldn't set E 03 Nov 2009 10:12:58 -0800 http://www.gossamer-threads.com/lists/rt/users/89660 Hi, I have two questions: The first one, I would like to not send e-mail to the requestor, but just in a specific queue. Can I do this ? I couldnt 03 Nov 2009 10:12:45 -0800 http://www.gossamer-threads.com/lists/rt/users/89659 RT is not that hard to install. I've installed it on numerous rpm based systems, redhat, fedora, centos - all without problem and incident. From sourc 03 Nov 2009 09:57:50 -0800 http://www.gossamer-threads.com/lists/rt/users/89662 To list, Is there a comprehensive instruction list for installing RT 3.8.x on/via RedHat? We tried solaris and got no joy from our support group, b 03 Nov 2009 09:37:13 -0800 http://www.gossamer-threads.com/lists/rt/users/89658 sunnavy, Can you give us some examples in RT with your plugin ? Because I don't understand your documentation. Thanks, Rodolphe 2009/11/3 Rodolp 03 Nov 2009 08:41:14 -0800 http://www.gossamer-threads.com/lists/rt/users/89657 > I'm completely failing to make any sense of the error here: > > Couldn't set EffectiveId: That is already the current value Next step, I think, is 03 Nov 2009 08:30:17 -0800 http://www.gossamer-threads.com/lists/rt/users/89655 We added an extra customized column in the Admin/Users/index.html. The column name is called "LastAccessTime". The purpose is to display the last acce 03 Nov 2009 08:24:31 -0800 http://www.gossamer-threads.com/lists/rt/users/89656 Hi, I'm working through the migration of our relatively large RT2 data set (500,000 tickets) with rt2tort3. I've already fixed a number of issues wi 03 Nov 2009 08:24:26 -0800 http://www.gossamer-threads.com/lists/rt/users/89654 On Tue, Nov 03, 2009 at 12:07:49PM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > I'd love to do this, drop me a tiny hint where to start 03 Nov 2009 06:17:39 -0800 http://www.gossamer-threads.com/lists/rt/users/89653 Hi sunnavy, Setup seems good. No error message. Thanks. I am reading your documentation on url : http://cpan.uwinnipeg.ca/htdocs/RT-Extension-Nagio 03 Nov 2009 06:13:50 -0800 http://www.gossamer-threads.com/lists/rt/users/89652 Thanks, I will try to generate, On Mon, Nov 2, 2009 at 9:15 AM, Emmanuel Lacour <elacour@easter-eggs.com>wrote: > On Wed, Oct 28, 2009 at 09:02:09A 03 Nov 2009 05:21:45 -0800 http://www.gossamer-threads.com/lists/rt/users/89651 RT 3.6.x Centos OS Documentation referred to wiki ApprovalCreation and RT Essentials Book I have tried several options for the Queue (___Approvals) 03 Nov 2009 05:00:16 -0800 http://www.gossamer-threads.com/lists/rt/users/89650 > This patch doesn't solve the issue. People still get mixed sessions (test was > done after deleting all sessions from sessions table and restarting 03 Nov 2009 04:59:42 -0800 http://www.gossamer-threads.com/lists/rt/users/89649 I'd love to do this, drop me a tiny hint where to start from ;-) Torsten Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vo 03 Nov 2009 03:07:49 -0800 http://www.gossamer-threads.com/lists/rt/users/89648 Varun wrote: > > Hello All > > > > I have recently upgraded my application from RT 3.6.3 to 3.8.4. > Application has seems to be upgraded correctly 02 Nov 2009 23:53:01 -0800 http://www.gossamer-threads.com/lists/rt/users/89646 On Monday 02 of November 2009, Jesse Vincent wrote: > > Cache: no-cache but that will prevent caching at all. Seem to be no way > > to prevent caching 02 Nov 2009 23:49:47 -0800 http://www.gossamer-threads.com/lists/rt/users/89645 Hello All I have recently upgraded my application from RT 3.6.3 to 3.8.4. Application has seems to be upgraded correctly but when I have upgraded 02 Nov 2009 22:20:38 -0800 http://www.gossamer-threads.com/lists/rt/users/89644 Hi Rodolphe It's a bug, I'm sorry for that. please test the new version attached. best wishes sunnavy On 09-11-02 15:16, Rodolphe ALT wrote: > Hi 02 Nov 2009 18:08:20 -0800 http://www.gossamer-threads.com/lists/rt/users/89642