Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 16 May 2008 16:01:52 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg Greetings all- So, I recently moved our RT application from CentOS 4.6 (32 bit) to a new machine running CentOS 5.1 (64 bit). It's RT 3.6.6. Inst 16 May 2008 10:58:48 -0800 http://www.gossamer-threads.com/lists/rt/users/74380 So I posted on the short urls and got it working but it did not resolve my issue. Allow me to explain in full. I have authentication outsourced to PA 16 May 2008 09:57:36 -0800 http://www.gossamer-threads.com/lists/rt/users/74379 Hello all, I've created a custom field (mandatory field) and the value that is chosen is assigned to the subject the email generated. When I c 16 May 2008 09:23:45 -0800 http://www.gossamer-threads.com/lists/rt/users/74378 Does a setting exist that allows me to shorten the url? My URL is https://www.example.com and I would like for the https://www.example.com/Tickets an 16 May 2008 08:10:14 -0800 http://www.gossamer-threads.com/lists/rt/users/74377 Hi all, I want create this scrip: condition: user defined action: create tickets template: my template stage : transaction creat 16 May 2008 06:37:51 -0800 http://www.gossamer-threads.com/lists/rt/users/74374 Hello, We have been running RT for about a year and it has suddenly started running slowly. Looking at the RT.log file, we are seeing a whole bunch 15 May 2008 21:27:31 -0800 http://www.gossamer-threads.com/lists/rt/users/74368 I noticed in Debian that Citadel is one of the possible MTAs that apparently work with RT. However, it doesn't appear that Citadel supports address 15 May 2008 17:28:26 -0800 http://www.gossamer-threads.com/lists/rt/users/74365 To all, I want to add a couple options to the blue bar where it displays "open comments reply resolve". Where would I find that code an 15 May 2008 17:16:08 -0800 http://www.gossamer-threads.com/lists/rt/users/74364 Hi, I cannot seem to attach a file during/at the resolve screen. Replying to a ticket does allow files to be attached. My support folks are now "r 15 May 2008 16:05:03 -0800 http://www.gossamer-threads.com/lists/rt/users/74363 Hello everybody, I installed the new version RT 3.6.6 on an ubuntu server 8.04. The installation went fine. I am able to login to the RT. The only is 15 May 2008 13:28:20 -0800 http://www.gossamer-threads.com/lists/rt/users/74360