Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 24 Nov 2009 05:02:03 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg Hi, I am trying to run rt-crontool but fails to set the priority value. The coomand promt error is given below: [root@localhost sbin]# rt-crontool - 24 Nov 2009 00:49:04 -0800 http://www.gossamer-threads.com/lists/rt/users/90209 Hi, I am using RT v3.6.0 on RHEL AS 3 with Oracle 9i as the back-end database on a Pentium server with 1GB of RAM. This RT instance is hosting two bu 23 Nov 2009 23:31:39 -0800 http://www.gossamer-threads.com/lists/rt/users/90205 When upgrading from 3.8.4 to 3.8.6 I'm getting this error when running bin/rt-setup-database --dba rt_user --prompt-for-dba-password --action upgr 23 Nov 2009 20:51:46 -0800 http://www.gossamer-threads.com/lists/rt/users/90196 I just checked RT out of git and ran: ./configure --enable-layout=inplace --with-my-user-group --with-db-typ=SQLite But the database type is set to 23 Nov 2009 19:33:16 -0800 http://www.gossamer-threads.com/lists/rt/users/90192 Hello all, this question appears in the archive but the suggested answer does not quite work; I am hoping some of you will be able to suggest solut 23 Nov 2009 15:32:21 -0800 http://www.gossamer-threads.com/lists/rt/users/90183 RT provides an excellent history log of all activities relating to a ticket. This provides an unchangeable record which auditors love when reviewing 23 Nov 2009 15:01:10 -0800 http://www.gossamer-threads.com/lists/rt/users/90181 Hello, I'm in the same boat as many others I've seen post. We have 35k tickets in one of our queues that I'm trying to shred(shame on us for not au 23 Nov 2009 10:19:02 -0800 http://www.gossamer-threads.com/lists/rt/users/90170 Hi, Please find below the Custom action clean up code for Seting DueDate based on a condition: use strict; use warnings; my $date1=$self->TicketObj- 23 Nov 2009 02:20:44 -0800 http://www.gossamer-threads.com/lists/rt/users/90163 I'm trying to write a scrip that removes the requestor of a new ticket if the requestor's email address is in a specific "no-reply" group in RT (for t 20 Nov 2009 09:34:06 -0800 http://www.gossamer-threads.com/lists/rt/users/90148 On Fri, Nov 20, 2009 at 11:41:50AM +0000, Dominic Hargreaves wrote: > I'm migrating from an RT 2 install to an RT 3.8 install with around > 170 privil 20 Nov 2009 03:48:46 -0800 http://www.gossamer-threads.com/lists/rt/users/90141