ruslan.zakirov at gmail
Oct 21, 2009, 5:17 PM
Post #2 of 2
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Re: Auto-populating a custom field using a scrip.
[In reply to]
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Hi,
This is question for rt-users@, but anyway you better start from
http://wiki.bestpractical.com/view/WriteCustomAction.
On Wed, Oct 21, 2009 at 11:08 PM, jrummel <jrummel [at] imapp> wrote:
>
> Hello,
>
> I am using 3.6.5 with MySQL. I have a custom field called "County" that has
> a list of counties in it. Based on what county is selected when the ticket
> is created, I want another custom field called "Analyst" to populate with
> the analyst's name that is assigned to that county. I realize I need to
> make a new scrip with "On Create" as the Condition and a "Blank" template (i
> think), but am not sure what else I need. Any help would be greatly
> appreciated.
>
> Thank you!
> --
> View this message in context: http://www.nabble.com/Auto-populating-a-custom-field-using-a-scrip.-tp25997765p25997765.html
> Sent from the Request Tracker - Dev mailing list archive at Nabble.com.
>
> _______________________________________________
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>
--
Best regards, Ruslan.
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