falcone at bestpractical
Sep 23, 2009, 9:59 AM
Post #2 of 4
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On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabrizio wrote:
> 1. I would like the users to be able to select one or more queues as
> input for the report. Right now I am doing a SelectQueue Element, which
> only allows the choice of one queue. What would be the best way to
> achieve "select one or more queues" functionality? I browsed the
> available Elements and nothing jumped out on first pass.
You'll probably need to make a custom selectqueue for that
> 2. If I already have a queue's ID, is there an easier way to retrieve
> the object for that queue than what I am doing now:
>
> my $queues = new RT::Queues($session{CurrentUser});
> $queues->Limit(FIELD => "Id", OPERATOR => "=", VALUE => $queueId);
> my $queueobj = $queues->Next;
>
> I have the same question for users, given the user's Name value. I was
> wondering if there was something like my $queueobj = new RT::Queue(Id =>
> $queueId) or similar, but wasn't able to find anything similar in the
> perldoc.
You want the Load function, which you can find implemented on a number
of objects and also in DBIx::SearchBuilder.
-kevin
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