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Precedence bulk

 

 

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vadud3 at gmail

Jul 11, 2009, 9:53 AM

Post #1 of 3 (1272 views)
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Precedence bulk

Hi

When I send an comment and CC a mailing list, the users in mailing
list do not receive the comment.

Is there a way not to put `Precendence: bulk' for comments made by a
ticket owner?

Here is an snippet from the qmail log and systems [at] example is a
mailing list (using ezmlm)

2009-07-11 15:43:10.056011500 new msg 403693
2009-07-11 15:43:10.056017500 info msg 403693: bytes 3175 from
<nobody [at] webrt> qp 10275 uid 7801
2009-07-11 15:43:10.098004500 starting delivery 3453258: msg 403693 to
local systems [at] example
2009-07-11 15:43:10.098057500 status: local 1/50 remote 0/300
2009-07-11 15:43:10.149047500 delivery 3453258: success:
Precedence:_junk_-_message_ignored/did_0+0+1/
2009-07-11 15:43:10.149572500 status: local 0/50 remote 0/300
2009-07-11 15:43:10.150401500 end msg 403693

Thanks
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
_______________________________________________
List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel


vadud3 at gmail

Jul 11, 2009, 10:24 AM

Post #2 of 3 (1177 views)
Permalink
Re: Precedence bulk [In reply to]

On Sat, Jul 11, 2009 at 12:53 PM, Asif Iqbal<vadud3 [at] gmail> wrote:
> Hi
>
> When I send an comment and CC a mailing list, the users in mailing
> list do not receive the comment.
>
> Is there a way not to put  `Precendence: bulk' for comments made by a
> ticket owner?

Is commenting the following line the only option?

# grep Precedence /opt/rt3/lib/RT/Action/SendEmail.pm

$self->SetHeader( 'Precedence', "bulk" )
unless ( $self->TemplateObj->MIMEObj->head->get("Precedence") );


>
> Here is an snippet from the qmail log and systems [at] example is a
> mailing list (using ezmlm)
>
> 2009-07-11 15:43:10.056011500 new msg 403693
> 2009-07-11 15:43:10.056017500 info msg 403693: bytes 3175 from
> <nobody [at] webrt> qp 10275 uid 7801
> 2009-07-11 15:43:10.098004500 starting delivery 3453258: msg 403693 to
> local systems [at] example
> 2009-07-11 15:43:10.098057500 status: local 1/50 remote 0/300
> 2009-07-11 15:43:10.149047500 delivery 3453258: success:
> Precedence:_junk_-_message_ignored/did_0+0+1/
> 2009-07-11 15:43:10.149572500 status: local 0/50 remote 0/300
> 2009-07-11 15:43:10.150401500 end msg 403693
>
> Thanks
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
>



--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
_______________________________________________
List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel


falcone at bestpractical

Jul 13, 2009, 6:01 AM

Post #3 of 3 (1163 views)
Permalink
Re: Precedence bulk [In reply to]

On Sat, Jul 11, 2009 at 01:24:14PM -0400, Asif Iqbal wrote:
> On Sat, Jul 11, 2009 at 12:53 PM, Asif Iqbal<vadud3 [at] gmail> wrote:
> > Hi
> >
> > When I send an comment and CC a mailing list, the users in mailing
> > list do not receive the comment.
> >
> > Is there a way not to put  `Precendence: bulk' for comments made by a
> > ticket owner?
>
> Is commenting the following line the only option?
>
> # grep Precedence /opt/rt3/lib/RT/Action/SendEmail.pm
>
> $self->SetHeader( 'Precedence', "bulk" )
> unless ( $self->TemplateObj->MIMEObj->head->get("Precedence") );

This code says "Set a Precedence header unless one already exists"
so just add a Precedence: header to you template and RT won't stick
bulk in there

-kevin

>
>
> >
> > Here is an snippet from the qmail log and systems [at] example is a
> > mailing list (using ezmlm)
> >
> > 2009-07-11 15:43:10.056011500 new msg 403693
> > 2009-07-11 15:43:10.056017500 info msg 403693: bytes 3175 from
> > <nobody [at] webrt> qp 10275 uid 7801
> > 2009-07-11 15:43:10.098004500 starting delivery 3453258: msg 403693 to
> > local systems [at] example
> > 2009-07-11 15:43:10.098057500 status: local 1/50 remote 0/300
> > 2009-07-11 15:43:10.149047500 delivery 3453258: success:
> > Precedence:_junk_-_message_ignored/did_0+0+1/
> > 2009-07-11 15:43:10.149572500 status: local 0/50 remote 0/300
> > 2009-07-11 15:43:10.150401500 end msg 403693
> >
> > Thanks
> > --
> > Asif Iqbal
> > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> > A: Because it messes up the order in which people normally read text.
> > Q: Why is top-posting such a bad thing?
> >
>
>
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>
_______________________________________________
List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

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