fran at cis
Jun 17, 2009, 8:10 AM
Views: 610
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Overriding RT::Tickets built-in limit of main.EffectiveID == main.id
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[.Pardon me if this is the wrong place for this - I asked on rt-users a
few days ago but had no response]
Is there any way to override the RT::Tickets SearchBuilder's default
Limit of main.EffectiveID = main.id? I'm writing a SearchBuilder
script where I would benefit from being able to directly retrieve
tickets that have been merged into other tickets. I've been perusing
the perldoc for RT::Tickets_Overlay but wasn't sure if any of those
methods would do the trick.
Thanks,
Fran
----------------------------------------------------
Fran Fabrizio, Senior Systems Analyst
UAB CIS - http://www.cis.uab.edu/
205.934.0653
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Overriding RT::Tickets built-in limit of main.EffectiveID == main.id
