
vtplymblfan-rt at yahoo
May 27, 2009, 9:51 AM
Views: 484
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is there a place in RT where I can view an HTTP REST request?
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Developers, Is there a place in RT where I can add logging to see what exactly RT is getting when it receives a REST request? Re a place where I can print to the log the http reest being received. As I have posted in another earlier message to this board, I continue to struggle with why when I make a REST request for a new ticket from PHP CURL code the ticket gets made, but the custom field in the content of the request does not get set. When I make what I believe is the exact same request via an html form the ticket gets made and the custom field gets set. So apparetly the PHP CURL request is not exactly the same as the form request but for the life of me I cannot figure out how they are different. Logging I have added elsewhere in RT indicates that the CURL request is not resulting in the custom field being set due to a permission issue. But why the form doesn't have this same issue I don't know. Both methods are sending the same user name and password as post args. And the custom field as a line in the content. Both request are successful, but only the form method sets the custom field too. So I thought I would try to examine what exactly RT is receiving in either case and see what is different. I am trying to familiarize myself with the code, and I gather that I should be able to look at the request from one f the lib/RT/Interface files, but I am not sure. Have any of you had a need to examine an http request coming into RT and if so can you tell me how to do this? Thanks sooo much! Kim
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