jesse at bestpractical
Mar 9, 2009, 3:03 PM
Post #2 of 2
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Re: Small Bug and Patch (?) for RTIR V2.4.1
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Deb,
Thanks, this patch looks good at first glance. I've forwarded it to
rtir-bugs to make sure it gets itself into the codebase.
On Fri 6.Mar'09 at 9:55:27 -0700, Schutt, Deborah A wrote:
> Greetings,
>
> I just installed RT V3.8.2 with RTIR V2.4.1 this week. I found what I
> believe is a bug in RTIR that manifests itself when the WebPath of RT is
> not at the document root of the web server. It's triggered when one is
> trying to create a new Article for an Incident or an Incident Report. The
> HREF for the Article "new" link has the "next" parameter hardcoded as
> "/RTIR/Display.html?id=$id" when it should include the configured WebPath.
> Therefore when clicking "Create" after entering the new Article, one
> receives a 404 error "The requested URL /RTIR/Display.html was not found
> on this server"
>
> Below is the fix I installed. I am new this week to RT and Mason (thank
> goodness I recognized Perl <smile>), so I freely admit that I might be
> missing something and there may be a better way to fix this problem. If so
> I apologize. I would appreciate some feedback.
>
> Deb
> -----------------------------------------------------
>
> diff -r local/plugins/RT-IR/html/RTIR/Display.html
> local/plugins/RT-IR/html/RTIR-orig/Display.html
> 158c158
> < % my $qs = $m->comp("/Elements/QueryString", "RefersTo-new" => "t:$id",
> next => RT->Config->Get('WebPath')."/RTIR/Display.html?id=$id");
> ---
> > % my $qs = $m->comp("/Elements/QueryString", "RefersTo-new" => "t:$id",
> next => "/RTIR/Display.html?id=$id");
> diff -r local/plugins/RT-IR/html/RTIR/Incident/Display.html
> local/plugins/RT-IR/html/RTIR-orig/Incident/Display.html
> 172c172
> < % my $qs = $m->comp("/Elements/QueryString", "RefersTo-new" => "t:$id",
> next => RT->Config->Get('WebPath')."/RTIR/Display.html?id=$id");
> ---
> > % my $qs = $m->comp("/Elements/QueryString", "RefersTo-new" => "t:$id",
> next => "/RTIR/Display.html?id=$id");
>
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