Andy.Werner at amxinc
May 2, 2008, 11:01 AM
Post #3 of 6
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Re: How to make changes to the RT website
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Mike,
Thank you for the speedy response!
One question: Why do I need to remove all objects in the $RTHOME/var/mason_data/obj folder and will that have any negative consequences on the server?
Andy Werner
Help Desk Intern
AMX International, INC.
(208) 542-8230
andy.werner[at]amxinc.com
-----Original Message-----
From: Mike Peachey [mailto:mike.peachey[at]jennic.com]
Sent: Friday, May 02, 2008 11:54 AM
To: Andy Werner
Cc: rt-devel[at]lists.bestpractical.com
Subject: Re: [Rt-devel] How to make changes to the RT website
Andy Werner wrote:
> I’m trying to make some changes to the RT website. Specifically, I’m
> trying to add a JavaScript to the “update ticket” screen. I don’t know
> what file to change on the server and how to apply the changes so they
> are reflected on the website. Any help on this would be helpful.
Change:
$RTHOME/share/html/Ticket/Update.html
To apply:
apachectl stop
rm -rvf $RTHOME/var/mason_data/obj/*
apachectl start
--
Kind Regards,
__________________________________________________
Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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