todd at chaka
Mar 2, 2008, 6:13 PM
Post #4 of 4
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Jan,
Did you ever figure this out? This thread might help:
http://lists.bestpractical.com/pipermail/rt-users/2007-November/048774.html
-Todd
----------------
Now playing: The Kleptones - Keep Love Right
http://foxytunes.com/artist/the+kleptones/track/keep+love+right
On 1/18/08, Jan Grant <jan.grant[at]bristol.ac.uk> wrote:
> On Thu, 17 Jan 2008, Todd Chapman wrote:
>
> > What you want is very doable in RT.
>
>
> That's great. How do I do it? That is, how do I register these custom
> types? Where do I put the html for the widgets? Is it possible to hook
> into TicketSQL parsing? If so, how?
>
> That is, "pointers requested".
>
> Thanks in advance,
> jan
>
>
> > On 1/17/08, Jan Grant <jan.grant[at]bristol.ac.uk> wrote:
> > >
> > > I have a bunch of custom fields. Those fields have particular types
> > > (dates, fixed-format text, multivalued, etc).
> > >
> > > What I'm interested in doing is having custom widgets for particular
> > > fields: both for ticket display and value entry. In the latter case I'm
> > > thinking about AJAX-enhanced fields that can go off and do
> > > autocompletion, or potentially fill in an additional set of fields once
> > > they have vales, and so on.
> > >
> > > The consequence of this is that I'm interested in marking particular
> > > custom fields as requiring particular widgets for (a) display, (b) data
> > > entry, and (c) data entry in the query interface.
> > >
> > > Is this currently easily doable? Would the extension to RT to permit
> > > this be straightforward? What I'm really asking is whether RT will let
> > > me construct my own UI components for custom attributes - I'm happy to
> > > do the behind-the-scenes plumbing to get the AJAX stuff working; I'm
> > > just wondering how much RT would help in putting the UI together.
> > >
> > > Cheers,
> > > jan
> > >
> > >
> > > --
> > > jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
> > > Tel +44 (0)117 3317661 http://ioctl.org/jan/
> > > Strive to live every day as though it was last Wednesday.
> > > _______________________________________________
> > > List info:
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> > >
> >
>
>
> --
>
> jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
> Tel +44 (0)117 3317661 http://ioctl.org/jan/
>
> Theoremhood is positively decidable.
> It just takes time at least exponential in the length of the proof.
>
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