alvaro.munoz.sanchez at hp
Jun 27, 2007, 6:37 AM
Post #3 of 3
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Thanks a lot, that did it!
-----Original Message-----
From: rt-devel-bounces[at]lists.bestpractical.com [mailto:rt-devel-bounces[at]lists.bestpractical.com] On Behalf Of Viktor
Sent: martes, 26 de junio de 2007 7:37
To: rt-devel[at]lists.bestpractical.com
Subject: Re: [Rt-devel] Current time
-----Original Message-----
From: "Munoz, Alvaro" <alvaro.munoz.sanchez[at]hp.com>
To: <rt-devel[at]lists.bestpractical.com>
Date: Tue, 26 Jun 2007 00:00:12 +0200
Subject: [Rt-devel] Current time
>
> Hi all,
>
> is there any variable i can use to check current time.
>
> I would like to make a query like:
>
> Query => " Owner = '__CurrentUser__' AND ( started > '__CurrentTime__' ) AND ( Status = 'open') AND (queue ='test_queue')",
>
> But I dont know the right variable.
> Actually what Im really interested in obtain is all tickets opened and not resolved for more than 20 days.
Please try
started > '20 days ago'
condition. Actually Date::Manip is used for date/time parsing, it recognizes almost any imaginable formats.
> Any hints?
>
> Thanks!
>
> Alvaro Muñoz Sánchez
>
>
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