RouillardJ at brevard
Jun 18, 2000, 9:08 AM
Post #1 of 1
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Subject change notes new not old subject
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I just changed the subject of a ticket to better track the next step in the
process. The change was duly noted by
a transaction that said:
Subject changed to chuck greenwood email setup by rouilj
Now the question is: where is the original subject message stored?
Has it been wiped from existance? This is rt 1.0.2. I think a case can be
made that
subject transactions should record the subject being replaced as well as
(maybe instead of)
the new subject. Comments?
-- rouilj
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