cloos at netcologne
May 23, 2011, 1:57 AM
Post #4 of 4
We have an monitoring system that send notifications with
Re: mail header parse order for ticket requestor
[In reply to]
so the ticket requestor is nobody. ;-)
If you would have more systems that send mail in this way I thought it
would be better to use the From instead of the Reply-To header to
distinguish the different ticket creators.
But the RFC says that a Reply-To header supersedes a From header so you
are right with the current parse order.
Am 21.05.2011 05:53, schrieb Jesse Vincent:
> On Fri 20.May'11 at 11:43:00 +0200, Loos, Christian wrote:
>> can anybody tell me why the Reply-To header is parsed
>> before the From header to get the ticket requestor in
>> RT::Interface::Email::ParseSenderAddressFromHead ?
> Because it seems more right to have RT pick up the Reply-To rather than
> the From if they're different.
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