Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/devel/ en-us (c) Gossamer Threads Inc. All rights reserved. 17 May 2008 01:28:26 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/devel/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg I've set up a template that is supposed to show a queue name using the {$Ticket->QueueObj->Name} variable, but when the template gets emailed, the que 15 May 2008 08:53:54 -0800 http://www.gossamer-threads.com/lists/rt/devel/74353 I've set up a template that is supposed to show a queue name using the {$Ticket->QueueObj->Name} variable, but when the template gets emailed, the que 15 May 2008 08:36:45 -0800 http://www.gossamer-threads.com/lists/rt/devel/74347 A change to Admin/Groups/Members.html that appeared somewhere between 3.4.2 and 3.6.5 has introduced a bug. The change in question is the sorting o 12 May 2008 11:33:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/74272 On May 8, 2008, at 8:34 AM, Jason Long wrote: > Thanks, my one major complaint about this feature has been fixed. > > Another bug. The newly created 12 May 2008 07:52:00 -0800 http://www.gossamer-threads.com/lists/rt/devel/74265 We've integrated about 350 changes to RT in the last two months as part of the big push toward RT 3.8.0. Many of those changes were made to integr 07 May 2008 14:05:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/74179 In the Links section of the new interface for RT3.8beta, there are "Create" links next to each link type. This seems to imply that if I click the "C 05 May 2008 11:17:43 -0800 http://www.gossamer-threads.com/lists/rt/devel/74120 I am creating a scrip that sends an email to a user when they create a correspondence or comment and they don't enter a value in the "Time Worked" fie 02 May 2008 15:51:51 -0800 http://www.gossamer-threads.com/lists/rt/devel/74065 I'm trying to make some changes to the RT website. Specifically, I'm trying to add a JavaScript to the "update ticket" screen. I don't know what fil 02 May 2008 10:51:45 -0800 http://www.gossamer-threads.com/lists/rt/devel/74031 I'm asking here to make sure I'm not reinventing the wheel before I go forth and create new code. I have a need for producing a daily report on our 01 May 2008 23:39:59 -0800 http://www.gossamer-threads.com/lists/rt/devel/74028 Hi all, I'm having problems working with the RT::Date module. RT internal dates like Created and Due Date are working correctly, but the dates I wor 29 Apr 2008 10:31:25 -0800 http://www.gossamer-threads.com/lists/rt/devel/73940 Hi, I have spatially enabled our RT instance - users can assign location based custom fields to tickets and then plot search results on a map. I have 28 Apr 2008 16:15:47 -0800 http://www.gossamer-threads.com/lists/rt/devel/73923 I have been working on getting RT::Action::RecordComment to work in a cron job for a while. It seems to me that any action that doesn't require a tem 28 Apr 2008 08:53:11 -0800 http://www.gossamer-threads.com/lists/rt/devel/73911 I am trying to set up a cron job that records a comment on certain tickets based on an SQL search. The comment will be based on a template. So far t 25 Apr 2008 11:36:58 -0800 http://www.gossamer-threads.com/lists/rt/devel/73891 I have been looking through RT and I have not been able to find this simple filter. Is this something that has to be coded? I would think RT could f 25 Apr 2008 07:56:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/73886 Hi all, If you use the shredder plugin in RT 3.7.82 and select the Ticket plugin and do a search without providing any further arguments you get an 24 Apr 2008 06:36:59 -0800 http://www.gossamer-threads.com/lists/rt/devel/73847 > Ruslan has rolled the tarball for the first Beta release of RT 3.8. > > RT 3.7.80 isn't recommended for production use, but feedback is > appre 24 Apr 2008 04:56:22 -0800 http://www.gossamer-threads.com/lists/rt/devel/73838 I am trying to set up a cron job that records a comment on certain tickets based on an SQL search. The comment will be based on a template. So far t 23 Apr 2008 07:31:06 -0800 http://www.gossamer-threads.com/lists/rt/devel/73779 RT 3.6.5, Oracle 9i I discovered a bug in html/Admin/Groups/Modify.html that causes a performance problem. In our RT, if we go to Config -> Admin -> 22 Apr 2008 09:17:48 -0800 http://www.gossamer-threads.com/lists/rt/devel/73727 I am trying to set up some cron jobs in rt-crontool but it seems like nothing happens when I set up the jobs. I tried looking at the log file in rt3/ 22 Apr 2008 09:16:08 -0800 http://www.gossamer-threads.com/lists/rt/devel/73726 Just a note to all to say you are now free to upgrade Net::LDAP to the latest version available on CPAN again as the critical bug that cause v0.35 t 22 Apr 2008 01:25:51 -0800 http://www.gossamer-threads.com/lists/rt/devel/73719 Hi everyone, I would like to take some of your time to inquire about the following and I will appreciate if someone could help. I am using 14 Apr 2008 14:34:19 -0800 http://www.gossamer-threads.com/lists/rt/devel/73612 To enable due dates entry in the SelfService interface and while viewing the basics of a ticket, I've made a number of modifications. One is to the Da 13 Apr 2008 21:53:30 -0800 http://www.gossamer-threads.com/lists/rt/devel/73475 I have discovered a critical bug in Net::LDAP 0.35 and submitted the following ticket to the developer: http://rt.cpan.org/Ticket/Display.html?id=348 11 Apr 2008 07:52:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/73432 In 3.7, on the Edit-People screen, the "Add new watchers" label is appearing to the right of the "Find groups whose" boxes, instead of on its own line 11 Apr 2008 05:36:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/73428 Looks good. Jason >>> "Ruslan Zakirov" <ruz@bestpractical.com> 4/10/08 4:56 PM >>> done with find html/ -type f | xargs perl -i -pwe 's/(\w")<%/$1 <% 11 Apr 2008 05:23:34 -0800 http://www.gossamer-threads.com/lists/rt/devel/73427