Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/devel/ en-us (c) Gossamer Threads Inc. All rights reserved. 08 Nov 2009 20:04:26 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/devel/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg Please find enclosed a series of four patches that incrementally improve (imho :) ) the rtldapimport tool. This is the first time I've submitted pat 03 Nov 2009 12:40:06 -0800 http://www.gossamer-threads.com/lists/rt/devel/89669 I usually have many open tickets.. and I like to go over them at the end of the day to see when I last updated (if at all today) and if I did, update 21 Oct 2009 16:36:41 -0800 http://www.gossamer-threads.com/lists/rt/devel/89426 Hello, I am using 3.6.5 with MySQL. I have a custom field called "County" that has a list of counties in it. Based on what county is selected when 21 Oct 2009 12:08:57 -0800 http://www.gossamer-threads.com/lists/rt/devel/89414 I have one CF with categories and ran the upgrade script. I was not totally sure what to answer to the question of which name to use so I used a new 21 Oct 2009 05:26:53 -0800 http://www.gossamer-threads.com/lists/rt/devel/89399 Is anyone working on updated builds for gentoo for recent 3.8 RT versions? Ted Serreyn 20 Oct 2009 11:46:50 -0800 http://www.gossamer-threads.com/lists/rt/devel/89379 We are happy to announce that RT 3.8.6 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.6.tar.gz h 20 Oct 2009 07:44:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/89371 This was a bit tricky to debug: We kept getting complaints about empty forwards from our RT 3.8.2 / RTIR installations. Testing Forwards manually (/R 20 Oct 2009 07:07:04 -0800 http://www.gossamer-threads.com/lists/rt/devel/89369 Hi, I'm in the process of packaging RTx::EmailCompletion for Debian. However, I've realised that I actually need to extend the plugin loader to cope 20 Oct 2009 03:16:49 -0800 http://www.gossamer-threads.com/lists/rt/devel/89360 Results.rdf should probably be removed, or the code from both Results.rdf and NoAuth/RSS should be consolidated into a common file. The new default i 19 Oct 2009 17:20:43 -0800 http://www.gossamer-threads.com/lists/rt/devel/89352 For the last few weeks, one of my support staff was not getting watcher notifications for one of our queue groups because he was neither in nor out of 19 Oct 2009 12:53:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/89350 [RT 3.8.5] FYI, the Ticket/Modify.html display doesn't show simple "any value" custom field value if that "any value" happens to be "0". Fix: In h 13 Oct 2009 07:45:58 -0800 http://www.gossamer-threads.com/lists/rt/devel/89267 I was trying to modify the RT config setting $HomepageComponents to remove the QuickCreate option, but it wasn't working. Looking at the Elements/MyR 12 Oct 2009 12:44:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/89258 We are happy to announce that RT 3.8.6rc1 is available for download and testing. This release contains numerous bug fixes and performance enhancement 09 Oct 2009 16:06:57 -0800 http://www.gossamer-threads.com/lists/rt/devel/89229 We're starting to ramp up for a 3.8.6 release (aiming for an rc1 shortly). Best Practical recently developed a tool for distributed changelog generati 08 Oct 2009 11:24:24 -0800 http://www.gossamer-threads.com/lists/rt/devel/89191 I'm interested in additing some ACL checking functionality to RTx::EmailCompletion[1] but there doesn't seem to be any existing ACL that corresponds t 08 Oct 2009 08:09:03 -0800 http://www.gossamer-threads.com/lists/rt/devel/89182 Hi, I am in the process of setting up a new RT-3.8.5 server to replace our old 3.4.5 server. While testing some of our custom shell scripts (not scr 07 Oct 2009 08:43:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/89134 On Fri, 2009-10-02 at 11:36 -0400, Kevin Falcone wrote: > You're going to need to poke in the db, because I haven't seen this > reported before. Also 02 Oct 2009 09:14:40 -0800 http://www.gossamer-threads.com/lists/rt/devel/89043 i would like to edit the RT file, but i cannot find what is $m define. where is $m define? and what is it mean? is it the global object? -- Regards, 30 Sep 2009 20:32:56 -0800 http://www.gossamer-threads.com/lists/rt/devel/88982 Hi all. In module lib/RT/Action/SendEmail.pm in method SetReferencesHeaders I've found comments regarding appending Message-Id to References in some 29 Sep 2009 04:11:53 -0800 http://www.gossamer-threads.com/lists/rt/devel/88922 I upgraded from RT 3.7.26 but I do not recall what version of RTIR was in there before. I installed RT 3.7.26 at the same time as RTIR so it would ha 26 Sep 2009 21:26:42 -0800 http://www.gossamer-threads.com/lists/rt/devel/88884 We are are testing WebAuth with RT and for it to work with WebExternalAuth, I needed to have RT look for a variable name different than the default RE 24 Sep 2009 12:08:09 -0800 http://www.gossamer-threads.com/lists/rt/devel/88807 I am setting up a new RT server to replace our old one during a later upgrade and was thinking of taking this opportunity to integrate our existing We 24 Sep 2009 11:48:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/88806 I am in the process of creating an extension and have a couple of questions. 1. I would like the users to be able to select one or more queues as 23 Sep 2009 09:20:16 -0800 http://www.gossamer-threads.com/lists/rt/devel/88762 I would like to know if it is possible for the priority of a ticket to increase based on the amount of time the ticket was created. For example, a tic 16 Sep 2009 08:47:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/88587 Hi, The following patch prevents the "New Ticket" option being show in the self service interface if the user doesn't have the CreateTicket right. T 16 Sep 2009 07:40:01 -0800 http://www.gossamer-threads.com/lists/rt/devel/88582