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<title>Request Tracker | Devel</title>
<description>Mailing List Archive by Gossamer Threads</description>
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<copyright>(c) Gossamer Threads Inc. All rights reserved.</copyright>
<lastBuildDate>12 Feb  2012 16:51:59 -0800</lastBuildDate>
<ttl>120</ttl>
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<title>Gossamer Threads | Request Tracker | Devel</title>
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<link>http://www.gossamer-threads.com/lists/rt/devel/</link>
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<item>
<title>[rt-announce] RT 4.0.5 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.5 is now available for download. http://download.bestpractical.com/pub/rt/release/rt-4.0.5.tar.gz http://download.b</description>
<pubDate>02 Feb  2012 13:40:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/108255</link>
</item><item>
<title>RT 4.0.5rc1 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.5rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.5rc1.tar.gz http://downloa</description>
<pubDate>25 Jan  2012 07:44:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/108049</link>
</item><item>
<title>RT-Authen-ExternalAuth development release 0.09_01</title>
<description>I just pushed a development release of RT-Authen-ExternalAuth (0.09_01) to CPAN. It should make it to mirrors within the day. Please test it out and</description>
<pubDate>23 Jan  2012 09:58:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107998</link>
</item><item>
<title>using REST to create ticket//Error # Could not create ticket. Can&amp;#039;t use an undefined value as an ARRAY reference</title>
<description>When I try to post data to RT using REST to create a new ticket, I receive these error message: Can&amp;#039;t use an undefined value as an ARRAY reference at</description>
<pubDate>19 Jan  2012 13:39:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107923</link>
</item><item>
<title>Rationale for enabling GnuPG by default?</title>
<description>Hi, One of Debian&amp;#039;s users has noticed that in the default configuration, GPG is enabled but unusable (until you give it a key to work with): &amp;lt;http:/</description>
<pubDate>05 Jan  2012 11:56:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107638</link>
</item><item>
<title>Small bug with IE (at least 8) and aileron theme</title>
<description>Hello, When displaying a ticket, the box titles (The Basics, People, Dates, etc...) have a grey background with a white font. It&amp;#039;s a bug linked to PI</description>
<pubDate>05 Dec  2011 02:43:04 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107101</link>
</item><item>
<title>[rt-announce] RT Training in Boston - March 5 &amp;amp; 6, 2012</title>
<description>March 2012 will bring a two-day RT training session to our hometown of Boston! To learn more and sign up online, visit &amp;lt;https://shop.bestpractical.co</description>
<pubDate>01 Dec  2011 12:28:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107078</link>
</item><item>
<title>RT 4, Radio Buttons and CheckBoxes</title>
<description>We&amp;#039;ve upgraded to RT 4.0.4 . We are not seeing the cool new radio buttons and check boxes for customfields as mentioned in this blog entry: http://blo</description>
<pubDate>30 Nov  2011 15:42:34 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/107047</link>
</item><item>
<title>Side effects of limiting access rights within Queue: wrong search counter, unusual number of displayed lines per page</title>
<description>Hello together,  we have established a fine-granular CF-based access restriction to a set of tickets within one queue with the help of an overlay T</description>
<pubDate>29 Nov  2011 01:25:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106962</link>
</item><item>
<title>TimeZone Issues with RT 3.8.8</title>
<description>Hi List, I am having a singular problem, with timezone settings, although I change personal settings configuration, I do not observe any change in the</description>
<pubDate>16 Nov  2011 08:05:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106714</link>
</item><item>
<title>[rt-announce] RT 4.0.4 released, fixes RT 3 -&amp;gt; 4.0.3 upgrade regression</title>
<description>RT 4.0.3 contained a serious bug wherein upgrades from any version of RT 3 to RT 4.0.3 broke template interpolation; please do not use it. If you had</description>
<pubDate>10 Nov  2011 13:24:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106606</link>
</item><item>
<title>[rt-announce] RT 4.0.3 released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.3 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.3.tar.gz http://download.bestpractical.</description>
<pubDate>08 Nov  2011 10:37:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106510</link>
</item><item>
<title>[rt-announce] RT 3.8.11 released</title>
<description>I&amp;#039;m happy to announce that RT 3.8.11 is now available. http://download.bestpractical.com/pub/rt/release/rt-3.8.11.tar.gz http://download.bestpractica</description>
<pubDate>08 Nov  2011 10:36:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106509</link>
</item><item>
<title>RT 3.8.11rc2 released</title>
<description>I&amp;#039;m happy to announce that RT 3.8.11rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-3.8.11rc2.tar.gz http://downl</description>
<pubDate>03 Nov  2011 09:49:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106412</link>
</item><item>
<title>RT 4.0.3rc2 released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.3rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.3rc2.tar.gz http://downloa</description>
<pubDate>03 Nov  2011 09:43:50 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106411</link>
</item><item>
<title>RT 3.8.11rc1 released</title>
<description>I&amp;#039;m happy to announce that RT 3.8.11rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-3.8.11rc1.tar.gz http://downl</description>
<pubDate>31 Oct  2011 10:14:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106340</link>
</item><item>
<title>RT 4.0.3rc1 released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.3rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.3rc1.tar.gz http://downloa</description>
<pubDate>31 Oct  2011 09:06:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106339</link>
</item><item>
<title>RT4 DB Tuning(MYSQL)</title>
<description>Hi, I want to know if there are any articles about DB tuning(MYSQL) specific to rt4. Also please let me know if its possible to apply it when I migrat</description>
<pubDate>17 Oct  2011 00:54:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/106065</link>
</item><item>
<title>[Rt-announce] Vulnerability in FCGI.pm 0.70 - 0.73 (CVE-2011-2766)</title>
<description>If you are running RT 3 under mod_fastcgi, you may be vulnerable to the FCGI module&amp;#039;s CVE-2011-2766. The vulnerability affects FCGI versions 0.70 tho</description>
<pubDate>05 Oct  2011 09:49:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105822</link>
</item><item>
<title>RT using NOSQL</title>
<description>Hello, Has anybody tried hacking to use NOSQL. Please share your experiences and views on it. Thanks, Sarguru. -------- RT Training Sessions (http:/</description>
<pubDate>16 Sep  2011 04:14:27 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105377</link>
</item><item>
<title>Issue with missing themes when moving to RT4</title>
<description>Hi We are slowly moving from 3.8 to 4.0.2, and noticed a problem for our staff who use themes which do not exist in RT4.  After we converted the d</description>
<pubDate>13 Sep  2011 08:44:05 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105290</link>
</item><item>
<title>Ticket Creation Titile</title>
<description>Hey Guys,         This is not exactly an exciting request, but can there be more of a title on a ticket creation page to make it more clear to</description>
<pubDate>12 Sep  2011 07:53:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105247</link>
</item><item>
<title>http request in user-defined action</title>
<description>Hi everyone, I&amp;#039;m new to RT but have set it up and we are currently using it. I want to have new tickets send out an iPhone Push Notification. I&amp;#039;ve alr</description>
<pubDate>09 Sep  2011 12:35:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105238</link>
</item><item>
<title>Ticket Search in the future with relative time</title>
<description>Hi List, Is there any way I could search for tickets with a particular relative date placed in the future? I mean the following works for the relative</description>
<pubDate>09 Sep  2011 08:13:21 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/105225</link>
</item><item>
<title>Dashboard weekly and m-f subscription issues, with patch for v4.0.2</title>
<description>Hi,  We noticed a few issues relating to Dashboard subscriptions:  1. In rt-4.0.2, there is an error determining when to email a weekly dashboard.</description>
<pubDate>22 Aug  2011 13:14:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104802</link>
</item><item>
<title>adding a new section in tickets display</title>
<description>Hi, I would like to a new section with certain columns &amp;amp; rows. Similar like basics or people section, i am thinking of adding a new section for Ticke</description>
<pubDate>20 Aug  2011 07:30:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104788</link>
</item><item>
<title>scripts in bin/ and sbin/ don&amp;#039;t load libs from extensions</title>
<description>Hi, scripts in bin/ and sbin/ only load libs from lib/RT/ and local/lib/RT/ but don&amp;#039;t load libs from extensions. If you change an method within an</description>
<pubDate>18 Aug  2011 03:41:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104733</link>
</item><item>
<title>[Rt-announce] RT 4.0.2 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.2 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.2.tar.gz http://download.bestpractical.</description>
<pubDate>17 Aug  2011 10:00:24 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104691</link>
</item><item>
<title>Custom Roles in RT4</title>
<description>Hi list, I&amp;#039;m looking at a config which would benefit from one (or maybe more) additional role(s) alongside Cc and AdminCc, so that I could do some gr</description>
<pubDate>15 Aug  2011 00:31:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104603</link>
</item><item>
<title>RT 4.0.2rc2 released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.2rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.2rc2.tar.gz http://downloa</description>
<pubDate>12 Aug  2011 08:16:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104570</link>
</item><item>
<title>Adding Links to Dashboards/RT at a Glance</title>
<description>Hi All, I&amp;#039;m trying to come up with a way to put a link to another webpage on RT&amp;#039;s Dashboards or RT at a Glance. I really just want a little button or</description>
<pubDate>11 Aug  2011 10:16:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104540</link>
</item><item>
<title>Hugo Darley is out of the office.</title>
<description>I will be out of the office starting 09/08/2011 and will not return until 15/08/2011. I will respond to your message when I return. Please contact e</description>
<pubDate>10 Aug  2011 09:02:20 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104513</link>
</item><item>
<title>[Rt-announce] RT Training Announcement - November 28 &amp;amp; 29, 2011 - Barcelona, Spain</title>
<description>Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities</description>
<pubDate>09 Aug  2011 07:24:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104451</link>
</item><item>
<title>Re: [Rt-commit] rt branch, 4.0/dashboard-chart-with-umlauts, created. rt-4.0.1-298-gc6fb9f5</title>
<description>Regards, Ruslan. From phone. 08.08.2011 14:01 пользователь &amp;quot;? sunnavy&amp;quot; &amp;lt;sunnavy@bestpractical.com&amp;gt; написал: &amp;gt; &amp;gt; The branch, 4.0/das</description>
<pubDate>08 Aug  2011 10:13:49 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104406</link>
</item><item>
<title>RT 4.0.2rc1 released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.2rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.2rc1.tar.gz http://downloa</description>
<pubDate>08 Aug  2011 08:27:11 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104405</link>
</item><item>
<title>rt-clean-sessions script errors</title>
<description>Hi, every time I run /opt/rt4/sbin/rt-clean-sessions I get this error message: Use of uninitialized value $alogoff in multiplication (*) at /opt/rt4/</description>
<pubDate>04 Aug  2011 03:28:15 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104307</link>
</item><item>
<title>Looking for template code: cc/bcc and creator email addresses</title>
<description>Hello, In two separate templates, I&amp;#039;d like to include the email addresses 1) the &amp;quot;one-time cc/bcc&amp;quot; fields 2) the ticket creator&amp;#039;s email address Th</description>
<pubDate>03 Aug  2011 10:37:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104267</link>
</item><item>
<title>DBIx::SearchBuilder development release for early testing</title>
<description>Several features we develop for upcoming RT releases (4.2 and newer) require changes in DBIx::SearchBuilder module. This is major component of the sys</description>
<pubDate>02 Aug  2011 13:41:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104242</link>
</item><item>
<title>problem with dashboard email and charts with umlauts in query</title>
<description>Hi, if a dashboard contains a chart with a query that contains umlauts the chart graphic shows no tickets in the dashboard email but the chart within</description>
<pubDate>01 Aug  2011 13:57:54 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/104224</link>
</item><item>
<title>How to add a custom column like the &amp;quot;Take&amp;quot; one to the &amp;quot;N newest unowned tickets&amp;quot; search</title>
<description>Over the last few months, I&amp;#039;ve been working on migrating our existing customisation from RT 3.6.5 to RT 4 (currently 4.0.1), and adding a few new fe</description>
<pubDate>15 Jul  2011 08:36:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103770</link>
</item><item>
<title>RT Mobile: Makefile/General Questions</title>
<description>Hello,     I&amp;#039;m trying to set up RT mobile (which I found on http://blog.bestpractical.com/2010/08/mobile-rt.html ), but I had a few questions:</description>
<pubDate>14 Jul  2011 13:32:44 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103753</link>
</item><item>
<title>Adding support to memcached sessions using Apache::Session::Memcached</title>
<description>I&amp;#039;ve made a pull request on GIT to add support to memcached sessions using Apache::Session::Memcached https://github.com/bestpractical/rt/pull/7 Tha</description>
<pubDate>13 Jul  2011 15:10:33 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103734</link>
</item><item>
<title>[PATCH] Allow to override &amp;#039;envelope from&amp;#039; from templates</title>
<description>Add X-RT-Envelope-From header that will override the envelope from if using sendmailpipe mail sending. --- lib/RT/Interface/Email.pm |  11 +++++++--</description>
<pubDate>06 Jul  2011 06:47:10 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103544</link>
</item><item>
<title>TransactionBatch Scrips are not shown in Ticket/Elements/PreviewScrips</title>
<description>Hi, It seems that RT 4.0.1 has a bug in it, as I don&amp;#039;t see any previews of the scrips sending mail in TransactionBatch state. Just changing to Trans</description>
<pubDate>06 Jul  2011 06:45:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103543</link>
</item><item>
<title>RT custom statuses</title>
<description>Hello, I&amp;#039;m currently running RT 4.0. Right now, I&amp;#039;m looking for a way to create custom statuses for tickets. I&amp;#039;ve tried changing the SiteConfig file a</description>
<pubDate>28 Jun  2011 08:31:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103366</link>
</item><item>
<title>[Rt-announce] RT 4.0.1 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.1 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.1.tar.gz http://download.bestpractical.</description>
<pubDate>22 Jun  2011 13:45:53 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103255</link>
</item><item>
<title>Stopping scrips processing</title>
<description>Hi, I try to stop further scrips processing for a ticket, from a scrip action. To me it doesn&amp;#039;t seems possible, but if it is and someone know how, I</description>
<pubDate>21 Jun  2011 02:14:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103196</link>
</item><item>
<title>t100</title>
<description>test 100 _______________________________________________ Come work for us: http://blog.bestpractical.com/2011/06/were-hiring-come-hack-perl-for-best-p</description>
<pubDate>20 Jun  2011 08:45:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103178</link>
</item><item>
<title>[Rt-announce] End of life for RT 3.6</title>
<description>On Friday September 30th, 2011 Best Practical Solutions will cease support for the 3.6 series of Request Tracker. 3.6.0 was released on June 15th 200</description>
<pubDate>17 Jun  2011 07:30:08 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103146</link>
</item><item>
<title>[Rt-announce] RT Training 2011</title>
<description>Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities</description>
<pubDate>17 Jun  2011 07:24:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103147</link>
</item><item>
<title>Open Source software company seeks Perl hacker for mutually beneficial relationship</title>
<description>### About us We&amp;#039;re Best Practical Solutions, a small software company located in Somerville, MA. We build software and sell support, training, consul</description>
<pubDate>16 Jun  2011 15:07:34 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103125</link>
</item><item>
<title>RT 4.0.1RC2 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.1rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.1rc2.tar.gz http://downloa</description>
<pubDate>13 Jun  2011 19:01:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/103020</link>
</item><item>
<title>Failed to resolve a ticket in RT4 with Perl 5.14</title>
<description>Hi, RT4 with Perl 5.14 Failed to resolve a ticket, error is: Error during compilation of /opt/rt4/share/html/Ticket/Elements/ ... And this form to</description>
<pubDate>09 Jun  2011 03:53:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102919</link>
</item><item>
<title>Use of qw(...) as parentheses is deprecated</title>
<description>Regards, I am implementing RT4 on Perl 5.14, and get the following warning when starting RT: --- [Thu Jun 9 04:40:20 2011] [warning]: Use of qw(...</description>
<pubDate>08 Jun  2011 22:29:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102918</link>
</item><item>
<title>Attachments - Oracle</title>
<description>I believe the Content should be of type BLOB, attachments could be binary data such as a spreadsheet. Content     CLOB, Any reason this was defi</description>
<pubDate>07 Jun  2011 13:21:33 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102860</link>
</item><item>
<title>RT 4.0.1RC1 Released</title>
<description>I&amp;#039;m happy to announce that RT 4.0.1rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.1rc1.tar.gz http://downloa</description>
<pubDate>23 May  2011 10:12:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102478</link>
</item><item>
<title>mail header parse order for ticket requestor</title>
<description>Hi, can anybody tell me why the Reply-To header is parsed before the From header to get the ticket requestor in RT::Interface::Email::ParseSenderAdd</description>
<pubDate>20 May  2011 02:43:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102395</link>
</item><item>
<title>TicketSQL doesn&amp;#039;t support LIKE with Queue name field</title>
<description>Hi All, We have a ticket naming scheme where we have several &amp;quot;departments&amp;quot; with multiple queues each, and we name the queues like &amp;quot;Department/custome</description>
<pubDate>12 May  2011 03:36:06 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/102164</link>
</item><item>
<title>Upgrading a gigantic 3.4.4 database to 4.0?</title>
<description>Hi List, Now that RT 4.0 is out, I&amp;#039;ve finally been granted resources to move forward from our existing RT 3.4.4 install. The challenge we&amp;#039;ve been havi</description>
<pubDate>04 May  2011 13:35:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101877</link>
</item><item>
<title>patch submission process ?</title>
<description>Hi, What is the blessed way to submit misc/small patches to RT ? http://requesttracker.wikia.com/wiki/HowToHelp says &amp;#039;Send patches&amp;#039; but does not say h</description>
<pubDate>04 May  2011 00:34:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101840</link>
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<title>Development roadmap</title>
<description>Hi all, First of all, congratulations on getting RT4 out of the door. The Debian package is nearly ready to go pending some DFSG administrivia (sourc</description>
<pubDate>03 May  2011 02:51:22 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101795</link>
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<title>pyQt Client</title>
<description>Hi folks, I&amp;#039;ve installed RT for a couple of my clients and its working well (ie they hardly ever call me ;-) For a particular client, I&amp;#039;m developing</description>
<pubDate>30 Apr  2011 09:37:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101747</link>
</item><item>
<title>[Rt-announce] RT 4.0.0 Released</title>
<description>Today we&amp;#039;re releasing RT 4.0.0. This release represents over a year of hard work and more than 2000 commits. With a new major version number, we too</description>
<pubDate>28 Apr  2011 12:05:57 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101676</link>
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<title>[patch] RT::Interface::Web _Overlay/_Vendor/_Local not being	included</title>
<description>RT::Interface::Web_Overlay, Web_Vendor and Web_Local are not being called. This is a regression from RT 3.8.9-&amp;gt;3.8.10 and also affects 4.0.0rc8 RT:</description>
<pubDate>20 Apr  2011 10:44:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101541</link>
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<title>Possible bug with IE8 and customfield categories</title>
<description>Hi,  I have a strange behavior with RT 3.8.7 but I think it&amp;#039;s the same with newer versions. I create a ticket with customfields and categories of cu</description>
<pubDate>20 Apr  2011 07:26:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101519</link>
</item><item>
<title>AutoCreateFromExternalUserInfo no longer works?</title>
<description>We&amp;#039;re upgrading our server that runs RT, and on our test server, AutoCreateFromExternalUserInfo does not seem to be working anymore. When a user logs</description>
<pubDate>15 Apr  2011 15:40:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101433</link>
</item><item>
<title>RT 4.0.0rc8 Released - Security Release</title>
<description>This is a security release of RT. It resolves CVE-2011-1685, CVE-2011-1686, CVE-2011-1687, CVE-2011-1688, and CVE-2011-1689. You can download it her</description>
<pubDate>14 Apr  2011 07:04:05 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101381</link>
</item><item>
<title>[Rt-announce] RT 3.6.11 Released - Security Release</title>
<description>This is a security release of RT. It resolves CVE-2011-1686, CVE-2011-1687, CVE-2011-1688, CVE-2011-1689, and CVE-2011-1690. You can download it her</description>
<pubDate>14 Apr  2011 07:01:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101380</link>
</item><item>
<title>[Rt-announce] RT 3.8.10 Released - Security Release</title>
<description>This release of RT contains important bugfixes. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.10.tar.gz http://d</description>
<pubDate>14 Apr  2011 07:00:54 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101379</link>
</item><item>
<title>[Rt-announce] Security vulnerabilities in RT</title>
<description>In the process of preparing the release of RT 4.0.0, we performed an extensive security audit of RT&amp;#039;s source code. During this audit, several vulnera</description>
<pubDate>14 Apr  2011 06:59:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101378</link>
</item><item>
<title>Hugo Darley is out of the office.</title>
<description>I will be out of the office starting 04/04/2011 and will not return until 18/04/2011. I will respond to your message when I return. Please contact e</description>
<pubDate>08 Apr  2011 05:49:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101290</link>
</item><item>
<title>RT Reminders and scrips</title>
<description>Hi Emmanuel, I just saw your commit: https://github.com/bestpractical/rt/commit/c08584064c56e5c430a777e4efe5eeb3ad40b03e I also came up to this poin</description>
<pubDate>08 Apr  2011 00:23:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101289</link>
</item><item>
<title>Where&amp;#039;s configure?</title>
<description>Sorry for the noob q...  I&amp;#039;ve read the README and scoured the wikis and eventually found the configure script in the shipped release...  How come</description>
<pubDate>07 Apr  2011 06:09:49 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101252</link>
</item><item>
<title>Mysql -&amp;gt; Oracle RT 4.0.0rc7</title>
<description>We need to convert our RT db to Oracle, so I ran an upgrade on our current rt db (3.8.4) and then ran the migration tool from sqldeveloper. The migrat</description>
<pubDate>06 Apr  2011 13:39:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101244</link>
</item><item>
<title>Time returned from Search</title>
<description>Hi List, I have an RT 3.8.8 installation, I have patched my RT so to have date customfield types, and created different customfields of date type. Cu</description>
<pubDate>06 Apr  2011 07:45:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101236</link>
</item><item>
<title>RT 3.8.10rc1 Released</title>
<description>I&amp;#039;m happy to announce that RT 3.8.10rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-3.8.10rc1.tar.gz http://downl</description>
<pubDate>04 Apr  2011 08:46:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101201</link>
</item><item>
<title>RTAddressRegexp as to allow all mails</title>
<description>Hello List, How should I set $RTAddressRegexp to allow any incoming mail to be validated? In my situation any valid e-mail should be allowed, because</description>
<pubDate>30 Mar  2011 04:19:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101111</link>
</item><item>
<title>Re: Attachments are getting deleted on CF value change (Bug?	Feature?)</title>
<description>Hi Alex, On 25 Mar 2011 10:55, Alexander Finger wrote: &amp;gt; Hi, &amp;gt; &amp;gt; I have a Queue (Test) for which &amp;quot;Everyone&amp;quot; has the right to create tickets. &amp;gt; &amp;gt; Th</description>
<pubDate>28 Mar  2011 06:56:20 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101072</link>
</item><item>
<title>Attachments are getting deleted on CF value change (Bug? Feature?)</title>
<description>Hi, I have a Queue (Test) for which &amp;quot;Everyone&amp;quot; has the right to create tickets. The Requestor has then the right to CommentOntTicket, SeeCustomField</description>
<pubDate>25 Mar  2011 07:55:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/101047</link>
</item><item>
<title>Is there a way to remove signitures and copies of message being replied to.</title>
<description>We have a lot of customers who have large signatures and will not cut down on the amount of copied text from original that they put in e-mail replies.</description>
<pubDate>24 Mar  2011 06:35:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100990</link>
</item><item>
<title>RT 4.0.0rc7 Released</title>
<description>This release contains several weeks of bug fixing and more than 100 commits in the push for 4.0.0. It contains many bugfixes and a reorganization and</description>
<pubDate>22 Mar  2011 08:42:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100903</link>
</item><item>
<title>Please help translate RT 4.0.0</title>
<description>RT 4.0 represents years of development since 3.8, and along with all the new features, we&amp;#039;ve added lots of strings that need translation. If you spe</description>
<pubDate>18 Mar  2011 10:51:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100855</link>
</item><item>
<title>a patch for rt-message-catalog to translate local/ stuff; usage added</title>
<description>Hi, I have a wish please. It could be fine to have chance to use localizations for customizations under local/ directory. That is extracting strings f</description>
<pubDate>15 Mar  2011 16:42:15 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100723</link>
</item><item>
<title>Wide character in subroutine entry at (RT2toRT3 error)</title>
<description>Hello, i have some problems with re-importing data to RT3, data which has been dumped from RT2. At first time dump from RT2 and import to RT3 end with</description>
<pubDate>12 Mar  2011 09:17:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100629</link>
</item><item>
<title>RT 4.0.0rc6 Released</title>
<description>This is primarily a bugfix release as we continue to test RT 4.0 and prepare for a final release. Feedback from users testing upgrades and clean inst</description>
<pubDate>28 Feb  2011 18:56:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100195</link>
</item><item>
<title>Fwd: rfc2231 Content-Disposition: attachment; filename problem</title>
<description>Hi, Forwarded rt-bugs@bestpractical.com. This need tests to make sure things stay fixed. Tests should cover latin-1 and some not latin encoding. Fix</description>
<pubDate>28 Feb  2011 08:31:12 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100306</link>
</item><item>
<title>rfc2231 Content-Disposition: attachment; filename problem</title>
<description>Hi, thanks for your work on Request Tracker! I have a problem with RT-3.8.8 and Czech diacritics in the filename of attachment. After a few days of i</description>
<pubDate>28 Feb  2011 07:38:28 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100169</link>
</item><item>
<title>[PATCH]: Show only the Queues that have open tickets in them</title>
<description>Hi everyone! This is my first patch so please be gentle and tell me where I went wrong. This Patch applies to 3.8.8 and should in theory also appoly</description>
<pubDate>28 Feb  2011 06:13:44 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/100172</link>
</item><item>
<title>[Rt-announce] RT 3.8.9 Released</title>
<description>We are happy to announce that RT 3.8.9 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.9.tar.gz h</description>
<pubDate>16 Feb  2011 15:15:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99893</link>
</item><item>
<title>RT 4.0.0rc5 Release</title>
<description>This is primarily a bugfix release as we continue to test RT 4.0 and prepare for a final release. Feedback from users testing upgrades and clean inst</description>
<pubDate>16 Feb  2011 06:29:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99877</link>
</item><item>
<title>RT 3.8.9rc3 Release</title>
<description>RT 3.8.9rc3 contains two fixes related to the database upgrade process intended to remove warnings and provide clarification. Assuming no regressions</description>
<pubDate>14 Feb  2011 15:28:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99839</link>
</item><item>
<title>Problem with CF for Users</title>
<description>Hi all, we&amp;#039;ve a problem with custom fields for users on rt 3.8.8. Here is my problem: Step1 We add a value to a user cf, lets say &amp;#039;String1 = ABCDEF</description>
<pubDate>08 Feb  2011 05:49:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99685</link>
</item><item>
<title>merge jsgantt extension in 4.2</title>
<description>Hi Sunnavy, attached a set of patches I&amp;#039;ve done for another project. Maybe you find them useful. -Chris</description>
<pubDate>04 Feb  2011 15:09:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99662</link>
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<title>RT 4.0.0rc4 Released</title>
<description>All released versions of RT from 3.0.0 through 3.8.9rc1 use an insecure hashing algorithm to store user passwords. If an attacker is able to gain read</description>
<pubDate>19 Jan  2011 16:19:24 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99310</link>
</item><item>
<title>RT 3.8.9rc2 Released</title>
<description>All released versions of RT from 3.0.0 through 3.8.9rc1 use an insecure hashing algorithm to store user passwords. If an attacker is able to gain read</description>
<pubDate>19 Jan  2011 16:18:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99309</link>
</item><item>
<title>[Rt-announce] Security vulnerability in RT 3.0 and up</title>
<description>All released versions of RT from 3.0.0 through 3.8.9rc1 use an insecure hashing algorithm to store user passwords. If an attacker is able to gain read</description>
<pubDate>19 Jan  2011 15:10:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99308</link>
</item><item>
<title>Help: Scrip to send emails to an address if CF.{distro} = &amp;#039;public&amp;#039;</title>
<description>Hi, we need to implement a functionality that allows to send a FooTemplate to a well-known email address (&amp;#039;public.foo@example.com&amp;#039;) on every Open/Repl</description>
<pubDate>19 Jan  2011 04:28:54 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99290</link>
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<title>RT 4.0.0rc3 available</title>
<description>We&amp;#039;re pleased to announce that RT 4.0.0rc3 is now available to download. This release is primarily a bugfix release You can download this snapshot f</description>
<pubDate>18 Jan  2011 18:28:04 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99285</link>
</item><item>
<title>Send Template with external scrip</title>
<description>Hello, I have an external scrip with this code: my $template = RT::Template-&amp;gt;new($RT::SystemUser); $template-&amp;gt;LoadGlobalTemplate(&amp;#039;blablabla&amp;#039;); my $</description>
<pubDate>18 Jan  2011 07:00:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99243</link>
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<title>rt-4.0.0rc2 eating so much CPU</title>
<description>When loading the web UI, I see a big hit on the CPU. &amp;lt;snip&amp;gt; CPU: 50.4% user, 0.0% nice, 1.9% system, 0.6% interrupt, 47.2% idle Mem: 752M Active,</description>
<pubDate>18 Jan  2011 06:42:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/99241</link>
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