Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/devel/ en-us (c) Gossamer Threads Inc. All rights reserved. 12 Feb 2012 10:13:57 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/devel/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg I'm happy to announce that RT 4.0.5 is now available for download. http://download.bestpractical.com/pub/rt/release/rt-4.0.5.tar.gz http://download.b 02 Feb 2012 13:40:39 -0800 http://www.gossamer-threads.com/lists/rt/devel/108255 On 01/31/2012 09:57 AM, Roedel, Mark wrote: > Working well for us so far -- I really like the new look for dashboard emails. I don't think the dashbo 31 Jan 2012 18:31:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/108191 Working well for us so far -- I really like the new look for dashboard emails. -- Mark Roedel Webmaster LeTourneau University -----Original Message 31 Jan 2012 06:57:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/108180 I'm happy to announce that RT 4.0.5rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.5rc1.tar.gz http://downloa 25 Jan 2012 07:44:45 -0800 http://www.gossamer-threads.com/lists/rt/devel/108049 I just pushed a development release of RT-Authen-ExternalAuth (0.09_01) to CPAN. It should make it to mirrors within the day. Please test it out and 23 Jan 2012 09:58:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/107998 Hi, The easiest way to learn what to send to REST interface is to use `rt` command line utility and see what it sends. On Fri, Jan 20, 2012 at 01:39 19 Jan 2012 13:52:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/107924 When I try to post data to RT using REST to create a new ticket, I receive these error message: Can't use an undefined value as an ARRAY reference at 19 Jan 2012 13:39:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/107923 On Tue, Jan 10, 2012 at 02:25:02PM -0500, Kevin Falcone wrote: > On Thu, Jan 05, 2012 at 07:56:52PM +0000, Dominic Hargreaves wrote: > > Hi, > > > > 16 Jan 2012 14:36:42 -0800 http://www.gossamer-threads.com/lists/rt/devel/107838 On Thu, Jan 05, 2012 at 07:56:52PM +0000, Dominic Hargreaves wrote: > Hi, > > One of Debian's users has noticed that in the default configuration, > 10 Jan 2012 11:25:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/107716 Hi, One of Debian's users has noticed that in the default configuration, GPG is enabled but unusable (until you give it a key to work with): <http:/ 05 Jan 2012 11:56:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/107638 Hi, Bcced to rt-bugs@, thanks for investigating. On Mon, Dec 5, 2011 at 2:43 PM, L B <bertignac@gmail.com> wrote: > Hello, > > When displaying a tic 08 Dec 2011 02:46:21 -0800 http://www.gossamer-threads.com/lists/rt/devel/107173 Hello, When displaying a ticket, the box titles (The Basics, People, Dates, etc...) have a grey background with a white font. It's a bug linked to PI 05 Dec 2011 02:43:04 -0800 http://www.gossamer-threads.com/lists/rt/devel/107101 March 2012 will bring a two-day RT training session to our hometown of Boston! To learn more and sign up online, visit <https://shop.bestpractical.co 01 Dec 2011 12:28:16 -0800 http://www.gossamer-threads.com/lists/rt/devel/107078 Hey Sharon, On 11/30/2011 06:42 PM, sharon.belliveau@frb.gov wrote: > We've upgraded to RT 4.0.4 . We are not seeing the cool new radio buttons > and 30 Nov 2011 16:53:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/107049 We've upgraded to RT 4.0.4 . We are not seeing the cool new radio buttons and check boxes for customfields as mentioned in this blog entry: http://blo 30 Nov 2011 15:42:34 -0800 http://www.gossamer-threads.com/lists/rt/devel/107047 Ruslan, [...] > >  Unfortunatelly there seem to be some places within the Search code > >  where a presumption is made that any ticket of a queue is 29 Nov 2011 03:58:56 -0800 http://www.gossamer-threads.com/lists/rt/devel/106964 On Tue, Nov 29, 2011 at 1:25 PM, Dr. Guenther Schreiner <guenther.schreiner@toplink.de> wrote: > Hello together, > > Ā we have established a fine-gran 29 Nov 2011 03:35:40 -0800 http://www.gossamer-threads.com/lists/rt/devel/106963 Hello together, we have established a fine-granular CF-based access restriction to a set of tickets within one queue with the help of an overlay T 29 Nov 2011 01:25:32 -0800 http://www.gossamer-threads.com/lists/rt/devel/106962 On Wed, Nov 16, 2011 at 05:05:23PM +0100, Simone Sanna wrote: > I am having a singular problem, with timezone settings, although I > change personal s 16 Nov 2011 09:09:19 -0800 http://www.gossamer-threads.com/lists/rt/devel/106718 Hi List, I am having a singular problem, with timezone settings, although I change personal settings configuration, I do not observe any change in the 16 Nov 2011 08:05:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/106714 RT 4.0.3 contained a serious bug wherein upgrades from any version of RT 3 to RT 4.0.3 broke template interpolation; please do not use it. If you had 10 Nov 2011 13:24:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/106606 I'm happy to announce that RT 4.0.3 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.3.tar.gz http://download.bestpractical. 08 Nov 2011 10:37:47 -0800 http://www.gossamer-threads.com/lists/rt/devel/106510 I'm happy to announce that RT 3.8.11 is now available. http://download.bestpractical.com/pub/rt/release/rt-3.8.11.tar.gz http://download.bestpractica 08 Nov 2011 10:36:59 -0800 http://www.gossamer-threads.com/lists/rt/devel/106509 I'm happy to announce that RT 3.8.11rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-3.8.11rc2.tar.gz http://downl 03 Nov 2011 09:49:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/106412 I'm happy to announce that RT 4.0.3rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.3rc2.tar.gz http://downloa 03 Nov 2011 09:43:50 -0800 http://www.gossamer-threads.com/lists/rt/devel/106411 I'm happy to announce that RT 3.8.11rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-3.8.11rc1.tar.gz http://downl 31 Oct 2011 10:14:43 -0800 http://www.gossamer-threads.com/lists/rt/devel/106340 I'm happy to announce that RT 4.0.3rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.3rc1.tar.gz http://downloa 31 Oct 2011 09:06:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/106339 Hi, Take into account that RT uses InnoDB and use resources specific to mysql optimization, for example Percona's blog [1]. http://www.mysqlperforma 17 Oct 2011 06:47:38 -0800 http://www.gossamer-threads.com/lists/rt/devel/106067 Hi, I want to know if there are any articles about DB tuning(MYSQL) specific to rt4. Also please let me know if its possible to apply it when I migrat 17 Oct 2011 00:54:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/106065 If you are running RT 3 under mod_fastcgi, you may be vulnerable to the FCGI module's CVE-2011-2766. The vulnerability affects FCGI versions 0.70 tho 05 Oct 2011 09:49:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/105822 Why? You would have to be running the world's largest RT system to justify this. Simple DB tuning and app optimizations should be sufficient. -Todd 16 Sep 2011 06:30:03 -0800 http://www.gossamer-threads.com/lists/rt/devel/105381 On Fri, Sep 16, 2011 at 3:14 PM, sarguru <sarguru@deeproot.in> wrote: > Hello, > Has anybody tried hacking to use NOSQL. Please share your experiences 16 Sep 2011 04:29:34 -0800 http://www.gossamer-threads.com/lists/rt/devel/105378 Hello, Has anybody tried hacking to use NOSQL. Please share your experiences and views on it. Thanks, Sarguru. -------- RT Training Sessions (http:/ 16 Sep 2011 04:14:27 -0800 http://www.gossamer-threads.com/lists/rt/devel/105377 Thanks! I had found that Remember Default Queue before, and it simulates what I was hoping for. It still would be nicer to have a title with the Queu 13 Sep 2011 13:07:20 -0800 http://www.gossamer-threads.com/lists/rt/devel/105297 On Mon, Sep 12, 2011 at 10:53:43AM -0400, Christopher Lasater wrote: > This is not exactly an exciting request, but can there be more o 13 Sep 2011 12:02:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/105293 On Tue, Sep 13, 2011 at 11:44:05AM -0400, Jim.H.Berry@frb.gov wrote: > We are slowly moving from 3.8 to 4.0.2, and noticed a problem for our staff 13 Sep 2011 12:00:29 -0800 http://www.gossamer-threads.com/lists/rt/devel/105292 Hi We are slowly moving from 3.8 to 4.0.2, and noticed a problem for our staff who use themes which do not exist in RT4. After we converted the d 13 Sep 2011 08:44:05 -0800 http://www.gossamer-threads.com/lists/rt/devel/105290 Hey Guys, This is not exactly an exciting request, but can there be more of a title on a ticket creation page to make it more clear to 12 Sep 2011 07:53:43 -0800 http://www.gossamer-threads.com/lists/rt/devel/105247 On Fri, Sep 9, 2011 at 11:44 PM, Arthur Wiebe <arthur@nerdsonsite.com> wrote: > Nevermind, I got it working by using this code instead for the cleanup 09 Sep 2011 13:39:28 -0800 http://www.gossamer-threads.com/lists/rt/devel/105240 Nevermind, I got it working by using this code instead for the cleanup code: my $url = 'http://url/api'; use LWP::Simple; my $content = get $url; re 09 Sep 2011 12:44:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/105239 Hi everyone, I'm new to RT but have set it up and we are currently using it. I want to have new tickets send out an iPhone Push Notification. I've alr 09 Sep 2011 12:35:00 -0800 http://www.gossamer-threads.com/lists/rt/devel/105238 On Fri, Sep 09, 2011 at 05:13:21PM +0200, Simone Sanna wrote: > Hi List, > Is there any way I could search for tickets with a particular relativ 09 Sep 2011 09:19:22 -0800 http://www.gossamer-threads.com/lists/rt/devel/105231 Hi List, Is there any way I could search for tickets with a particular relative date placed in the future? I mean the following works for the relative 09 Sep 2011 08:13:21 -0800 http://www.gossamer-threads.com/lists/rt/devel/105225 On Mon, Aug 22, 2011 at 04:14:32PM -0400, Jim.H.Berry@frb.gov wrote: > Hi, > We noticed a few issues relating to Dashboard subscriptions: > 1 22 Aug 2011 14:38:12 -0800 http://www.gossamer-threads.com/lists/rt/devel/104808 Hi, We noticed a few issues relating to Dashboard subscriptions: 1. In rt-4.0.2, there is an error determining when to email a weekly dashboard. 22 Aug 2011 13:14:32 -0800 http://www.gossamer-threads.com/lists/rt/devel/104802 Hi, I would like to a new section with certain columns & rows. Similar like basics or people section, i am thinking of adding a new section for Ticke 20 Aug 2011 07:30:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/104788 Am 18.08.2011 14:36, schrieb Kevin Falcone: > Which scripts? RT::Init pushes the Plugins into @INC and makes them > available from the command line s 19 Aug 2011 04:22:41 -0800 http://www.gossamer-threads.com/lists/rt/devel/104765 On Thu, Aug 18, 2011 at 12:41:14PM +0200, Christian Loos wrote: > Hi, > > scripts in bin/ and sbin/ only load libs from lib/RT/ and > local/lib/RT/ b 18 Aug 2011 05:36:11 -0800 http://www.gossamer-threads.com/lists/rt/devel/104734 Hi, scripts in bin/ and sbin/ only load libs from lib/RT/ and local/lib/RT/ but don't load libs from extensions. If you change an method within an 18 Aug 2011 03:41:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/104733 I'm happy to announce that RT 4.0.2 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.2.tar.gz http://download.bestpractical. 17 Aug 2011 10:00:24 -0800 http://www.gossamer-threads.com/lists/rt/devel/104691 On Mon, Aug 15, 2011 at 05:01:26PM +0930, Tom Lanyon wrote: > It was suggested to me that this may have been attempted before (back in 3.x land) - has 15 Aug 2011 06:54:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/104605 On Mon, Aug 15, 2011 at 11:31 AM, Tom Lanyon <tom+rt@oneshoeco.com> wrote: > Hi list, > > I'm looking at a config which would benefit from one (or may 15 Aug 2011 04:56:50 -0800 http://www.gossamer-threads.com/lists/rt/devel/104604 Hi list, I'm looking at a config which would benefit from one (or maybe more) additional role(s) alongside Cc and AdminCc, so that I could do some gr 15 Aug 2011 00:31:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/104603 I'm happy to announce that RT 4.0.2rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.2rc2.tar.gz http://downloa 12 Aug 2011 08:16:25 -0800 http://www.gossamer-threads.com/lists/rt/devel/104570 Hi All, I'm trying to come up with a way to put a link to another webpage on RT's Dashboards or RT at a Glance. I really just want a little button or 11 Aug 2011 10:16:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/104540 I will be out of the office starting 09/08/2011 and will not return until 15/08/2011. I will respond to your message when I return. Please contact e 10 Aug 2011 09:02:20 -0800 http://www.gossamer-threads.com/lists/rt/devel/104513 Success! Ruslan provided code in response to my request about modifying a template to show the email address of one-time Bcc. Below is code which I a 09 Aug 2011 13:07:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/104474 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities 09 Aug 2011 07:24:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/104451 On 11-08-08 21:13, Ruslan Zakirov wrote: > Regards, Ruslan. From phone. > 08.08.2011 14:01 ŠæŠ¾Š»ŃŒŠ·Š¾Š²Š°Ń‚ŠµŠ»ŃŒ "? sunnavy" <sunnavy@bestpractical 08 Aug 2011 22:20:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/104439 Regards, Ruslan. From phone. 08.08.2011 14:01 ŠæŠ¾Š»ŃŒŠ·Š¾Š²Š°Ń‚ŠµŠ»ŃŒ "? sunnavy" <sunnavy@bestpractical.com> Š½Š°ŠæŠøсŠ°Š»: > > The branch, 4.0/das 08 Aug 2011 10:13:49 -0800 http://www.gossamer-threads.com/lists/rt/devel/104406 I'm happy to announce that RT 4.0.2rc1 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.2rc1.tar.gz http://downloa 08 Aug 2011 08:27:11 -0800 http://www.gossamer-threads.com/lists/rt/devel/104405 just fixed it in 4.0/dashboard-chart-with-umlauts thanks for reporting this bug. best wishes sunnavy On 11-08-01 22:57, Christian Loos wrote: > Hi, 08 Aug 2011 04:14:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/104396 On Wed, Aug 3, 2011 at 10:17 PM, <Sharon.Belliveau@frb.gov> wrote: > Ruslan - > > It's not Ā matter of control, it's for transparency those working o 05 Aug 2011 03:42:56 -0800 http://www.gossamer-threads.com/lists/rt/devel/104346 On 08/04/2011 09:55 AM, Christian Loos wrote: > It's none of a or b. ;-) > I call rt-cleanup-session with "--older 1D" and if you do this, $alogoff > 04 Aug 2011 07:05:39 -0800 http://www.gossamer-threads.com/lists/rt/devel/104312 Am 04.08.2011 15:15, schrieb Thomas Sibley: > This implies either a) your config is missing the default > Set($AutoLogoff, 0) that's found in a stock 04 Aug 2011 06:55:59 -0800 http://www.gossamer-threads.com/lists/rt/devel/104311 On 08/04/2011 06:28 AM, Christian Loos wrote: > every time I run /opt/rt4/sbin/rt-clean-sessions I get this error message: > Use of uninitialized valu 04 Aug 2011 06:15:30 -0800 http://www.gossamer-threads.com/lists/rt/devel/104308 Hi, every time I run /opt/rt4/sbin/rt-clean-sessions I get this error message: Use of uninitialized value $alogoff in multiplication (*) at /opt/rt4/ 04 Aug 2011 03:28:15 -0800 http://www.gossamer-threads.com/lists/rt/devel/104307 Ruslan - It's not matter of control, it's for transparency those working on tickets. In the case of the one-time cc and bcc, those who are specifie 03 Aug 2011 11:17:06 -0800 http://www.gossamer-threads.com/lists/rt/devel/104269 On Wed, Aug 3, 2011 at 9:37 PM, <Sharon.Belliveau@frb.gov> wrote: > Hello, > > In two separate templates, I'd like to include the email addresses > > 03 Aug 2011 10:54:32 -0800 http://www.gossamer-threads.com/lists/rt/devel/104268 Hello, In two separate templates, I'd like to include the email addresses 1) the "one-time cc/bcc" fields 2) the ticket creator's email address Th 03 Aug 2011 10:37:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/104267 Several features we develop for upcoming RT releases (4.2 and newer) require changes in DBIx::SearchBuilder module. This is major component of the sys 02 Aug 2011 13:41:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/104242 Hi, if a dashboard contains a chart with a query that contains umlauts the chart graphic shows no tickets in the dashboard email but the chart within 01 Aug 2011 13:57:54 -0800 http://www.gossamer-threads.com/lists/rt/devel/104224 On 07/15/2011 11:36 AM, John Line wrote: > (1) Is it really true that you cannot add "Take" (or other) links to the > results of e.g. the "N newest un 15 Jul 2011 08:53:22 -0800 http://www.gossamer-threads.com/lists/rt/devel/103771 Over the last few months, I've been working on migrating our existing customisation from RT 3.6.5 to RT 4 (currently 4.0.1), and adding a few new fe 15 Jul 2011 08:36:41 -0800 http://www.gossamer-threads.com/lists/rt/devel/103770 On Thu, Jul 14, 2011 at 08:47:38PM +0000, Baca, Anthony wrote: > Oh wow, that was easy. I don't personally have a BlackBerry, but I'm just making sure 14 Jul 2011 13:56:58 -0800 http://www.gossamer-threads.com/lists/rt/devel/103755 On Thu, Jul 14, 2011 at 08:32:44PM +0000, Baca, Anthony wrote: > Hello, > > I'm trying to set up RT mobile (which I found on > [1]ht 14 Jul 2011 13:40:58 -0800 http://www.gossamer-threads.com/lists/rt/devel/103754 Hello, I'm trying to set up RT mobile (which I found on http://blog.bestpractical.com/2010/08/mobile-rt.html ), but I had a few questions: 14 Jul 2011 13:32:44 -0800 http://www.gossamer-threads.com/lists/rt/devel/103753 I've made a pull request on GIT to add support to memcached sessions using Apache::Session::Memcached https://github.com/bestpractical/rt/pull/7 Tha 13 Jul 2011 15:10:33 -0800 http://www.gossamer-threads.com/lists/rt/devel/103734 On Wed, Jul 06, 2011 at 06:16:26PM +0300, Timo Teräs wrote: > On 07/06/2011 05:02 PM, Kevin Falcone wrote: > > On Wed, Jul 06, 2011 at 04:45:17PM +030 06 Jul 2011 08:22:07 -0800 http://www.gossamer-threads.com/lists/rt/devel/103555 On 07/06/2011 05:02 PM, Kevin Falcone wrote: > On Wed, Jul 06, 2011 at 04:45:17PM +0300, Timo Teräs wrote: >> It seems that RT 4.0.1 has a bug in it, 06 Jul 2011 08:16:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/103550 On 07/06/2011 05:30 PM, Kevin Falcone wrote: > On Wed, Jul 06, 2011 at 05:07:48PM +0300, Timo Teräs wrote: >> On 07/06/2011 05:03 PM, Kevin Falcone wr 06 Jul 2011 08:12:32 -0800 http://www.gossamer-threads.com/lists/rt/devel/103549 On Wed, Jul 06, 2011 at 05:07:48PM +0300, Timo Teräs wrote: > On 07/06/2011 05:03 PM, Kevin Falcone wrote: > > On Wed, Jul 06, 2011 at 04:47:10PM +030 06 Jul 2011 07:30:33 -0800 http://www.gossamer-threads.com/lists/rt/devel/103548 On 07/06/2011 05:03 PM, Kevin Falcone wrote: > On Wed, Jul 06, 2011 at 04:47:10PM +0300, Timo Teräs wrote: >> Add X-RT-Envelope-From header that will 06 Jul 2011 07:07:48 -0800 http://www.gossamer-threads.com/lists/rt/devel/103547 On Wed, Jul 06, 2011 at 04:47:10PM +0300, Timo Teräs wrote: > Add X-RT-Envelope-From header that will override the envelope > from if using sendmailpi 06 Jul 2011 07:03:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/103546 On Wed, Jul 06, 2011 at 04:45:17PM +0300, Timo Teräs wrote: > It seems that RT 4.0.1 has a bug in it, as I don't see any previews of > the scrips send 06 Jul 2011 07:02:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/103545 Add X-RT-Envelope-From header that will override the envelope from if using sendmailpipe mail sending. --- lib/RT/Interface/Email.pm | 11 +++++++-- 06 Jul 2011 06:47:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/103544 Hi, It seems that RT 4.0.1 has a bug in it, as I don't see any previews of the scrips sending mail in TransactionBatch state. Just changing to Trans 06 Jul 2011 06:45:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/103543 On 06/28/2011 11:31 AM, Baca, Anthony wrote: > Hello, > I'm currently running RT 4.0. Right now, I'm looking for a way to > create custom statuses fo 28 Jun 2011 08:51:19 -0800 http://www.gossamer-threads.com/lists/rt/devel/103367 Hello, I'm currently running RT 4.0. Right now, I'm looking for a way to create custom statuses for tickets. I've tried changing the SiteConfig file a 28 Jun 2011 08:31:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/103366 Hi, It's not possible. On Tue, Jun 21, 2011 at 1:14 PM, Emmanuel Lacour <elacour@easter-eggs.com> wrote: > Hi, > > I try to stop further scrips proc 24 Jun 2011 13:08:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/103314 I'm happy to announce that RT 4.0.1 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.1.tar.gz http://download.bestpractical. 22 Jun 2011 13:45:53 -0800 http://www.gossamer-threads.com/lists/rt/devel/103255 Hi, I try to stop further scrips processing for a ticket, from a scrip action. To me it doesn't seems possible, but if it is and someone know how, I 21 Jun 2011 02:14:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/103196 test 100 _______________________________________________ Come work for us: http://blog.bestpractical.com/2011/06/were-hiring-come-hack-perl-for-best-p 20 Jun 2011 08:45:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/103178 On Friday September 30th, 2011 Best Practical Solutions will cease support for the 3.6 series of Request Tracker. 3.6.0 was released on June 15th 200 17 Jun 2011 07:30:08 -0800 http://www.gossamer-threads.com/lists/rt/devel/103146 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities 17 Jun 2011 07:24:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/103147 ### About us We're Best Practical Solutions, a small software company located in Somerville, MA. We build software and sell support, training, consul 16 Jun 2011 15:07:34 -0800 http://www.gossamer-threads.com/lists/rt/devel/103125 I'm happy to announce that RT 4.0.1rc2 is now available for testing. http://download.bestpractical.com/pub/rt/devel/rt-4.0.1rc2.tar.gz http://downloa 13 Jun 2011 19:01:13 -0800 http://www.gossamer-threads.com/lists/rt/devel/103020 On Thu, Jun 09, 2011 at 06:23:40AM -0430, Walter Vargas wrote: > Hi, > RT4 with Perl 5.14 Failed to resolve a ticket, error is: > Error durin 09 Jun 2011 06:15:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/102924 On Thu, Jun 09, 2011 at 12:59:02AM -0430, Walter Vargas wrote: > Regards, > I am implementing RT4 on Perl 5.14, and get the following warning wh 09 Jun 2011 06:13:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/102923 Hi, RT4 with Perl 5.14 Failed to resolve a ticket, error is: Error during compilation of /opt/rt4/share/html/Ticket/Elements/ ... And this form to 09 Jun 2011 03:53:40 -0800 http://www.gossamer-threads.com/lists/rt/devel/102919