Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/devel/ en-us (c) Gossamer Threads Inc. All rights reserved. 26 Nov 2009 06:44:03 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/devel/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg On Tue, Nov 24, 2009 at 04:20:08PM +0000, Nikolas Chrysandreas wrote: > My problem is not having any autocreated account to be privileged. I am aware 24 Nov 2009 08:25:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/90223 On Tue, Nov 24, 2009 at 08:48:08AM +0000, n.chrysandreas@albourne.com wrote: > > >That is called the SelfService interface, which is where Unprivileg 24 Nov 2009 08:23:41 -0800 http://www.gossamer-threads.com/lists/rt/devel/90222 Hi Rob, Thanks for the reply. My problem is not having any autocreated account to be privileged. I am aware of the RT_SiteConfig.pm parameter and I w 24 Nov 2009 08:20:08 -0800 http://www.gossamer-threads.com/lists/rt/devel/90221 I think hacking the autohandler might not be the kosher way to accomplish what you want. Even though you are authenticating against LDAP, RT is "cach 24 Nov 2009 07:41:36 -0800 http://www.gossamer-threads.com/lists/rt/devel/90220 Hi everyone, >>That is called the SelfService interface, which is where Unprivileged >>users are directed when logging in to RT. You may want to rea 24 Nov 2009 07:13:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/90219 >That is called the SelfService interface, which is where Unprivileged >users are directed when logging in to RT. You may want to read in the >wiki a 24 Nov 2009 00:48:08 -0800 http://www.gossamer-threads.com/lists/rt/devel/90208 On Mon, Nov 23, 2009 at 04:24:42PM +0000, n.chrysandreas@albourne.com wrote: > >With your configuration, users will be placed in the Unprivileged > >g 23 Nov 2009 14:01:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/90179 Unprivileged users get a different interface to that of privileged users. What rights are you trying to give to 'Everyone'? -----Original Message--- 23 Nov 2009 08:37:44 -0800 http://www.gossamer-threads.com/lists/rt/devel/90169 >> Hi, >> >> I've configured RT (3.8.5) to authenticate users using LDAP by adding the plugin RT::Authen::ExternalAuth. >> My problem is that no use 23 Nov 2009 08:24:42 -0800 http://www.gossamer-threads.com/lists/rt/devel/90168 On Mon, Nov 23, 2009 at 10:00:50AM +0000, n.chrysandreas@albourne.com wrote: > Hi, > > I've configured RT (3.8.5) to authenticate users using LDAP b 23 Nov 2009 07:28:13 -0800 http://www.gossamer-threads.com/lists/rt/devel/90166 Hi, I've configured RT (3.8.5) to authenticate users using LDAP by adding the plugin RT::Authen::ExternalAuth. My problem is that no user is under t 23 Nov 2009 02:00:50 -0800 http://www.gossamer-threads.com/lists/rt/devel/90162 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. We've been teaching users and administrators how to get t 19 Nov 2009 14:31:25 -0800 http://www.gossamer-threads.com/lists/rt/devel/90171 Hi, I just made the upgrade from 3.6.3 to 3.8.6. After running etc/upgrade/upgrade-mysql-schema.pl I noticed that the CachedGroupMember table coll 18 Nov 2009 06:20:16 -0800 http://www.gossamer-threads.com/lists/rt/devel/90089 Hey guys, I am very new with RT and I need help. I recieve E-mails and in the Subject Line is e.g. the RT #1234 number. Based on this number I would 18 Nov 2009 05:07:22 -0800 http://www.gossamer-threads.com/lists/rt/devel/90088 On Wed, 2009-10-21 at 14:26 +0200, Joop wrote: > [snip] > Hope this makes sense, if not please let me know. I might have done > something wrong when 13 Nov 2009 13:37:23 -0800 http://www.gossamer-threads.com/lists/rt/devel/89970 OK, some times i'm too lazy to check it out, but it is much better to do this. yes it is working. $actions->{'BB 13 Nov 2009 05:05:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/89949 HI, i'm searching for a simple way for our Operating to simply move tickets from Operating Queue to several 2nd level queues. The way via basics->Chan 12 Nov 2009 03:06:28 -0800 http://www.gossamer-threads.com/lists/rt/devel/89931 Hello, I hoping someone can help me understand why a scrip I'm trying to create is not working correctly. Description: MergeBasedOnContent Condition: 09 Nov 2009 12:07:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/89853 >DESCRIPTION > If you work a lot with ticket links, it is hard to keep an overview > of all tickets and related ticket status. Normally you have to 09 Nov 2009 10:54:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/89852 OK, finally done, if anybody likes to test: http://github.com/tbrumm/RT-Extension-ShowRelations Torsten -----Ursprüngliche Nachricht----- Von: rt-d 09 Nov 2009 08:32:03 -0800 http://www.gossamer-threads.com/lists/rt/devel/89841 Thanks to all for this hints, now i will go and create my first RTx :-)) Torsten Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brink 09 Nov 2009 07:35:45 -0800 http://www.gossamer-threads.com/lists/rt/devel/89834 On Mon, Nov 09, 2009 at 04:05:15PM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > Hi RT Developers, > > I have a tiny RTx, one Callback, 09 Nov 2009 07:17:48 -0800 http://www.gossamer-threads.com/lists/rt/devel/89832 Use an existing extension for comparison. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ 09 Nov 2009 07:10:27 -0800 http://www.gossamer-threads.com/lists/rt/devel/89833 Hi RT Developers, i need some help with Module::Install::RTx, i'm trying to create my first RTx, read the whole day the web and came to a point, Modul 09 Nov 2009 07:05:15 -0800 http://www.gossamer-threads.com/lists/rt/devel/89831 Hi, i already tried, and it work without problem, unfortunately for production purpose, we need to use version 3.6.9 :-( Any way, i continue to sear 09 Nov 2009 06:52:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/89830 On Mon, Nov 09, 2009 at 07:33:17AM +0100, berrebi wrote: > Hello, > > I'm using RT 3.6.9 on a Redhat platform, and we are plannified to use > REST c 09 Nov 2009 06:37:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/89829 Hello, I'm using RT 3.6.9 on a Redhat platform, and we are plannified to use REST capability with PHP interface to let people have some information, 08 Nov 2009 22:33:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/89823 On Tue 3.Nov'09 at 14:40:06 -0600, Robert Nesius wrote: > Please find enclosed a series of four patches that incrementally improve (imho :) ) the rtl 04 Nov 2009 13:13:18 -0800 http://www.gossamer-threads.com/lists/rt/devel/89719 Please find enclosed a series of four patches that incrementally improve (imho :) ) the rtldapimport tool. This is the first time I've submitted pat 03 Nov 2009 12:40:06 -0800 http://www.gossamer-threads.com/lists/rt/devel/89669 Hi, This is question for rt-users@, but anyway you better start from http://wiki.bestpractical.com/view/WriteCustomAction. On Wed, Oct 21, 2009 at 1 21 Oct 2009 17:17:59 -0800 http://www.gossamer-threads.com/lists/rt/devel/89427 I usually have many open tickets.. and I like to go over them at the end of the day to see when I last updated (if at all today) and if I did, update 21 Oct 2009 16:36:41 -0800 http://www.gossamer-threads.com/lists/rt/devel/89426 Hello, I am using 3.6.5 with MySQL. I have a custom field called "County" that has a list of counties in it. Based on what county is selected when 21 Oct 2009 12:08:57 -0800 http://www.gossamer-threads.com/lists/rt/devel/89414 On Tue, Oct 20, 2009 at 3:18 PM, Jesse Vincent <jesse@bestpractical.com> wrote: >> I turned on statement logging in postgres, and tracing the queries 21 Oct 2009 09:01:25 -0800 http://www.gossamer-threads.com/lists/rt/devel/89407 I have one CF with categories and ran the upgrade script. I was not totally sure what to answer to the question of which name to use so I used a new 21 Oct 2009 05:26:53 -0800 http://www.gossamer-threads.com/lists/rt/devel/89399 Hi, Ruslan Zakirov wrote: > Hello, > > Thanks for looking further into RFCs. So I think we should do the following: > > 1) in lib/RT/Crypt/GnuPG.pm 20 Oct 2009 15:29:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/89396 Otmar Lendl wrote: > Well, then there is RFC 1341, 7.3: > I just checked, the same restriction is still present in RFC 2045, 6.4., so this has not b 20 Oct 2009 14:45:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/89395 Hello, Thanks for looking further into RFCs. So I think we should do the following: 1) in lib/RT/Crypt/GnuPG.pm don't set content transfer encoding 20 Oct 2009 14:40:07 -0800 http://www.gossamer-threads.com/lists/rt/devel/89394 Hi, Ruslan Zakirov wrote: > Hello Otmar, > > I believe you that something is wrong, not sure what exactly. > > If we are talking about RFCs 3156 an 20 Oct 2009 14:17:51 -0800 http://www.gossamer-threads.com/lists/rt/devel/89390 On Tue, Oct 20, 2009 at 11:18 PM, Jesse Vincent <jesse@bestpractical.com> wrote: > Vick, > >> I turned on statement logging in postgres, and tracing t 20 Oct 2009 14:09:05 -0800 http://www.gossamer-threads.com/lists/rt/devel/89389 On Tue, Oct 20, 2009 at 11:16:49AM +0100, Dominic Hargreaves wrote: > Hi, > > I'm in the process of packaging RTx::EmailCompletion for Debian. > Howe 20 Oct 2009 13:12:19 -0800 http://www.gossamer-threads.com/lists/rt/devel/89388 Vick, > I turned on statement logging in postgres, and tracing the queries RT > made, discovered that his ID was still listed as a member of the gro 20 Oct 2009 12:18:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/89381 Hello Otmar, I believe you that something is wrong, not sure what exactly. If we are talking about RFCs 3156 and 1847 then it's important to look at 20 Oct 2009 12:13:27 -0800 http://www.gossamer-threads.com/lists/rt/devel/89380 On Tue, Oct 20, 2009 at 04:07:04PM +0200, Otmar Lendl wrote: Thanks for the report and the triage. I've created an RT bug for this. Best, Jesse ____ 20 Oct 2009 11:50:52 -0800 http://www.gossamer-threads.com/lists/rt/devel/89378 Shane, Thanks very much for the first draft of this patch. To get something like this in core, I'ld like to see: 1) reuse of the code we're currentl 20 Oct 2009 11:50:14 -0800 http://www.gossamer-threads.com/lists/rt/devel/89377 Is anyone working on updated builds for gentoo for recent 3.8 RT versions? Ted Serreyn 20 Oct 2009 11:46:50 -0800 http://www.gossamer-threads.com/lists/rt/devel/89379 We are happy to announce that RT 3.8.6 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.6.tar.gz h 20 Oct 2009 07:44:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/89371 On Tue, Oct 20, 2009 at 11:10:38AM +0200, Sven Sternberger wrote: > Hello! > > I tried it on our backup machine. Looks good, small problems while > u 20 Oct 2009 07:38:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/89370 This was a bit tricky to debug: We kept getting complaints about empty forwards from our RT 3.8.2 / RTIR installations. Testing Forwards manually (/R 20 Oct 2009 07:07:04 -0800 http://www.gossamer-threads.com/lists/rt/devel/89369 On Tue, Oct 20, 2009 at 12:44:27PM +0200, Stefan Hornburg (Racke) wrote: > What's keeping you from installing the plugins into /usr/share? If you mea 20 Oct 2009 04:38:55 -0800 http://www.gossamer-threads.com/lists/rt/devel/89363 On Tue, Oct 20, 2009 at 11:16:49AM +0100, Dominic Hargreaves wrote: > I'm in the process of packaging RTx::EmailCompletion for Debian. > However, I've 20 Oct 2009 04:11:08 -0800 http://www.gossamer-threads.com/lists/rt/devel/89361 Dominic Hargreaves wrote: > Hi, > > I'm in the process of packaging RTx::EmailCompletion for Debian. > However, I've realised that I actually need to 20 Oct 2009 03:44:27 -0800 http://www.gossamer-threads.com/lists/rt/devel/89362 Hi, I'm in the process of packaging RTx::EmailCompletion for Debian. However, I've realised that I actually need to extend the plugin loader to cope 20 Oct 2009 03:16:49 -0800 http://www.gossamer-threads.com/lists/rt/devel/89360 Hello! I tried it on our backup machine. Looks good, small problems while upgrading. I've started from the installation dir "perl etc/upgrade/split- 20 Oct 2009 02:10:38 -0800 http://www.gossamer-threads.com/lists/rt/devel/89359 Results.rdf should probably be removed, or the code from both Results.rdf and NoAuth/RSS should be consolidated into a common file. The new default i 19 Oct 2009 17:46:27 -0800 http://www.gossamer-threads.com/lists/rt/devel/89353 Results.rdf should probably be removed, or the code from both Results.rdf and NoAuth/RSS should be consolidated into a common file. The new default i 19 Oct 2009 17:20:43 -0800 http://www.gossamer-threads.com/lists/rt/devel/89352 For the last few weeks, one of my support staff was not getting watcher notifications for one of our queue groups because he was neither in nor out of 19 Oct 2009 12:53:10 -0800 http://www.gossamer-threads.com/lists/rt/devel/89350 Kevin Falcone wrote: > On Tue, Oct 13, 2009 at 04:45:58PM +0200, Otmar Lendl wrote: >> [RT 3.8.5] >> >> FYI, >> >> the Ticket/Modify.html display does 13 Oct 2009 12:19:44 -0800 http://www.gossamer-threads.com/lists/rt/devel/89281 On Tue, Oct 13, 2009 at 04:45:58PM +0200, Otmar Lendl wrote: > > [RT 3.8.5] > > FYI, > > the Ticket/Modify.html display doesn't show simple "any va 13 Oct 2009 09:26:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/89273 [RT 3.8.5] FYI, the Ticket/Modify.html display doesn't show simple "any value" custom field value if that "any value" happens to be "0". Fix: In h 13 Oct 2009 07:45:58 -0800 http://www.gossamer-threads.com/lists/rt/devel/89267 Jason, Thanks for the patch. I've bounced this into RT for us to have a look at as part of RT 3.8.7. Best, Jesse On Mon, Oct 12, 2009 at 03:44:31P 13 Oct 2009 06:41:39 -0800 http://www.gossamer-threads.com/lists/rt/devel/89266 I was trying to modify the RT config setting $HomepageComponents to remove the QuickCreate option, but it wasn't working. Looking at the Elements/MyR 12 Oct 2009 12:44:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/89258 We are happy to announce that RT 3.8.6rc1 is available for download and testing. This release contains numerous bug fixes and performance enhancement 09 Oct 2009 16:06:57 -0800 http://www.gossamer-threads.com/lists/rt/devel/89229 We're starting to ramp up for a 3.8.6 release (aiming for an rc1 shortly). Best Practical recently developed a tool for distributed changelog generati 08 Oct 2009 11:24:24 -0800 http://www.gossamer-threads.com/lists/rt/devel/89191 On Thu, Oct 08, 2009 at 04:09:03PM +0100, Dominic Hargreaves wrote: > I'm interested in additing some ACL checking functionality to > RTx::EmailComple 08 Oct 2009 08:42:31 -0800 http://www.gossamer-threads.com/lists/rt/devel/89184 On Wed, Oct 07, 2009 at 02:53:47PM -0400, Jason A. Smith wrote: > On Wed, 2009-10-07 at 13:19 -0400, Kevin Falcone wrote: > > On Wed, Oct 07, 2009 at 08 Oct 2009 08:39:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/89183 I'm interested in additing some ACL checking functionality to RTx::EmailCompletion[1] but there doesn't seem to be any existing ACL that corresponds t 08 Oct 2009 08:09:03 -0800 http://www.gossamer-threads.com/lists/rt/devel/89182 On Wed, 2009-10-07 at 13:19 -0400, Kevin Falcone wrote: > On Wed, Oct 07, 2009 at 11:43:26AM -0400, Jason A. Smith wrote: > > Hi, > > > > I am in the 07 Oct 2009 11:53:47 -0800 http://www.gossamer-threads.com/lists/rt/devel/89155 On Wed, Oct 07, 2009 at 11:43:26AM -0400, Jason A. Smith wrote: > Hi, > > I am in the process of setting up a new RT-3.8.5 server to replace our > ol 07 Oct 2009 10:19:48 -0800 http://www.gossamer-threads.com/lists/rt/devel/89135 Hi, I am in the process of setting up a new RT-3.8.5 server to replace our old 3.4.5 server. While testing some of our custom shell scripts (not scr 07 Oct 2009 08:43:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/89134 On Mon, Oct 05, 2009 at 11:46:00AM -0400, Jason A. Smith wrote: > On Fri, 2009-10-02 at 20:36 -0400, Kevin Falcone wrote: > > On Fri, Oct 02, 2009 at 06 Oct 2009 15:46:44 -0800 http://www.gossamer-threads.com/lists/rt/devel/89119 On Fri, 2009-10-02 at 20:36 -0400, Kevin Falcone wrote: > On Fri, Oct 02, 2009 at 12:14:40PM -0400, Jason A. Smith wrote: > > I was considering using 05 Oct 2009 08:46:00 -0800 http://www.gossamer-threads.com/lists/rt/devel/89079 On Fri, Oct 02, 2009 at 12:14:40PM -0400, Jason A. Smith wrote: > I was considering using the MergeUser functionality to merge user > accounts created 02 Oct 2009 17:36:51 -0800 http://www.gossamer-threads.com/lists/rt/devel/89053 On Fri, 2009-10-02 at 11:36 -0400, Kevin Falcone wrote: > You're going to need to poke in the db, because I haven't seen this > reported before. Also 02 Oct 2009 09:14:40 -0800 http://www.gossamer-threads.com/lists/rt/devel/89043 On Wednesday 30 September 2009 23:32:56 Rahman Desyanta wrote: > i would like to edit the RT file, but i cannot find what is $m > define. where is $m 01 Oct 2009 07:33:11 -0800 http://www.gossamer-threads.com/lists/rt/devel/88990 i would like to edit the RT file, but i cannot find what is $m define. where is $m define? and what is it mean? is it the global object? -- Regards, 30 Sep 2009 20:32:56 -0800 http://www.gossamer-threads.com/lists/rt/devel/88982 On Wed, 2009-07-08 at 00:32 -0400, Alex Vandiver wrote: > We have completed transitioning RT and a few other strongly-coupled > repositories (rtfm, rt 30 Sep 2009 14:13:29 -0800 http://www.gossamer-threads.com/lists/rt/devel/88968 You know, Google is your friend. "e-mail header Message-Id References" is also your friend. On Sep 29, 2009, at 4:11 AM, Agnislav Onufrijchuk wro 29 Sep 2009 07:46:42 -0800 http://www.gossamer-threads.com/lists/rt/devel/88923 Hi all. In module lib/RT/Action/SendEmail.pm in method SetReferencesHeaders I've found comments regarding appending Message-Id to References in some 29 Sep 2009 04:11:53 -0800 http://www.gossamer-threads.com/lists/rt/devel/88922 > try it out. Did you see my other email about "ExternalAuth fallback to > InternalAuth behavior"? If I understand the code correctly, it looks > li 28 Sep 2009 12:51:32 -0800 http://www.gossamer-threads.com/lists/rt/devel/88908 I upgraded from RT 3.7.26 but I do not recall what version of RTIR was in there before. I installed RT 3.7.26 at the same time as RTIR so it would ha 26 Sep 2009 21:26:42 -0800 http://www.gossamer-threads.com/lists/rt/devel/88884 On Fri, 2009-09-25 at 09:45 -0400, Jesse Vincent wrote: > > Right, but the range of what users want here turns out to end up at > "write a local-spec 25 Sep 2009 08:31:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/88849 On Thu, Sep 24, 2009 at 07:43:02PM -0400, Jason A. Smith wrote: > On Thu, 2009-09-24 at 17:37 -0400, Jesse Vincent wrote: > > It's our intent that sit 25 Sep 2009 06:45:44 -0800 http://www.gossamer-threads.com/lists/rt/devel/88842 On Thu, 2009-09-24 at 17:37 -0400, Jesse Vincent wrote: > It's our intent that sites override WebCanonicalizeInfo locally (to do > something like what 24 Sep 2009 16:43:02 -0800 http://www.gossamer-threads.com/lists/rt/devel/88833 It's our intent that sites override WebCanonicalizeInfo locally (to do something like what you have done). Because of that, I'm not sure it makes a lo 24 Sep 2009 14:37:25 -0800 http://www.gossamer-threads.com/lists/rt/devel/88823 We are are testing WebAuth with RT and for it to work with WebExternalAuth, I needed to have RT look for a variable name different than the default RE 24 Sep 2009 12:08:09 -0800 http://www.gossamer-threads.com/lists/rt/devel/88807 I am setting up a new RT server to replace our old one during a later upgrade and was thinking of taking this opportunity to integrate our existing We 24 Sep 2009 11:48:26 -0800 http://www.gossamer-threads.com/lists/rt/devel/88806 On Wed, Sep 23, 2009 at 9:58 PM, Fran Fabrizio <fran@cis.uab.edu> wrote: > Kevin Falcone wrote: >> On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabr 24 Sep 2009 00:42:51 -0800 http://www.gossamer-threads.com/lists/rt/devel/88789 Kevin Falcone wrote: > On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabrizio wrote: > >> 1. I would like the users to be able to select one or mo 23 Sep 2009 10:58:37 -0800 http://www.gossamer-threads.com/lists/rt/devel/88780 On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabrizio wrote: > 1. I would like the users to be able to select one or more queues as > input for the 23 Sep 2009 09:59:04 -0800 http://www.gossamer-threads.com/lists/rt/devel/88763 I am in the process of creating an extension and have a couple of questions. 1. I would like the users to be able to select one or more queues as 23 Sep 2009 09:20:16 -0800 http://www.gossamer-threads.com/lists/rt/devel/88762 On Wed, Sep 16, 2009 at 04:47:46PM +0100, Gabriel - IP Guys wrote: > I would like to know if it is possible for the priority of a ticket to increas 16 Sep 2009 09:13:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/88588 I would like to know if it is possible for the priority of a ticket to increase based on the amount of time the ticket was created. For example, a tic 16 Sep 2009 08:47:46 -0800 http://www.gossamer-threads.com/lists/rt/devel/88587 A quick read of this patch suggests that it will break if you've granted the user 'create ticket' rights at the queue level. On Wed, Sep 16, 2009 at 16 Sep 2009 08:01:20 -0800 http://www.gossamer-threads.com/lists/rt/devel/88583 Hi, The following patch prevents the "New Ticket" option being show in the self service interface if the user doesn't have the CreateTicket right. T 16 Sep 2009 07:40:01 -0800 http://www.gossamer-threads.com/lists/rt/devel/88582 This release of RT-3.8.5 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.5.tar 14 Sep 2009 12:27:35 -0800 http://www.gossamer-threads.com/lists/rt/devel/88515 This release of RT-3.6.9 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.6.9.tar 14 Sep 2009 12:22:17 -0800 http://www.gossamer-threads.com/lists/rt/devel/88514 Espen, Look at callbacks in Elements/SelectOwner file. On Thu, Sep 10, 2009 at 4:07 PM, Espen Tagestad<espent@totem.fix.no> wrote: > Hi, > > When cr 10 Sep 2009 09:06:22 -0800 http://www.gossamer-threads.com/lists/rt/devel/88454 Hi, When creating a ticket with quick ticket creation, the logged in user is set as the owner by default. But - when going the "right" way through " 10 Sep 2009 05:07:09 -0800 http://www.gossamer-threads.com/lists/rt/devel/88451 On Wed, Sep 09, 2009 at 12:02:09PM -0400, Jerrad Pierce wrote: > > If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) > I actually 09 Sep 2009 09:34:30 -0800 http://www.gossamer-threads.com/lists/rt/devel/88427 > If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) I actually took a stab at implementing this last night, and it's no mean feat 09 Sep 2009 09:02:09 -0800 http://www.gossamer-threads.com/lists/rt/devel/88426