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<title>Request Tracker | Devel</title>
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<link>http://www.gossamer-threads.com/lists/rt/devel/</link>
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<lastBuildDate>08 Nov  2009 20:12:41 -0800</lastBuildDate>
<ttl>120</ttl>
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<title>Gossamer Threads | Request Tracker | Devel</title>
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<link>http://www.gossamer-threads.com/lists/rt/devel/</link>
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<item>
<title>Re: RT-Extension-LDAPImport patches</title>
<description>On Tue 3.Nov&amp;#039;09 at 14:40:06 -0600, Robert Nesius wrote: &amp;gt; Please find enclosed a series of four patches that incrementally improve (imho :) ) the rtl</description>
<pubDate>04 Nov  2009 13:13:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89719</link>
</item><item>
<title>RT-Extension-LDAPImport patches</title>
<description>Please find enclosed a series of four patches that incrementally improve (imho :) ) the rtldapimport tool.  This is the first time I&amp;#039;ve submitted pat</description>
<pubDate>03 Nov  2009 12:40:06 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89669</link>
</item><item>
<title>Re: Auto-populating a custom field using a scrip.</title>
<description>Hi, This is question for rt-users@, but anyway you better start from http://wiki.bestpractical.com/view/WriteCustomAction. On Wed, Oct 21, 2009 at 1</description>
<pubDate>21 Oct  2009 17:17:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89427</link>
</item><item>
<title>[PATCH] Update MyDay to include LastUpdated and TimeWorked</title>
<description>I usually have many open tickets.. and I like to go over them at the end of the day to see when I last updated (if at all today) and if I did, update</description>
<pubDate>21 Oct  2009 16:36:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89426</link>
</item><item>
<title>Auto-populating a custom field using a scrip.</title>
<description>Hello, I am using 3.6.5 with MySQL. I have a custom field called &amp;quot;County&amp;quot; that has a list of counties in it. Based on what county is selected when</description>
<pubDate>21 Oct  2009 12:08:57 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89414</link>
</item><item>
<title>Re: piping up about having proper referential integrity in the DB...</title>
<description>On Tue, Oct 20, 2009 at 3:18 PM, Jesse Vincent &amp;lt;jesse@bestpractical.com&amp;gt; wrote: &amp;gt;&amp;gt; I turned on statement logging in postgres, and tracing the queries</description>
<pubDate>21 Oct  2009 09:01:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89407</link>
</item><item>
<title>Bug? in hierachical CFs</title>
<description>I have one CF with categories and ran the upgrade script. I was not totally sure what to answer to the question of which name to use so I used a new</description>
<pubDate>21 Oct  2009 05:26:53 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89399</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>Hi, Ruslan Zakirov wrote: &amp;gt; Hello, &amp;gt; &amp;gt; Thanks for looking further into RFCs. So I think we should do the following: &amp;gt; &amp;gt; 1) in lib/RT/Crypt/GnuPG.pm</description>
<pubDate>20 Oct  2009 15:29:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89396</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>Otmar Lendl wrote: &amp;gt; Well, then there is RFC 1341, 7.3: &amp;gt;  I just checked, the same restriction is still present in RFC 2045, 6.4., so this has not b</description>
<pubDate>20 Oct  2009 14:45:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89395</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>Hello, Thanks for looking further into RFCs. So I think we should do the following: 1) in lib/RT/Crypt/GnuPG.pm don&amp;#039;t set content transfer encoding</description>
<pubDate>20 Oct  2009 14:40:07 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89394</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>Hi, Ruslan Zakirov wrote: &amp;gt; Hello Otmar, &amp;gt; &amp;gt; I believe you that something is wrong, not sure what exactly. &amp;gt; &amp;gt; If we are talking about RFCs 3156 an</description>
<pubDate>20 Oct  2009 14:17:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89390</link>
</item><item>
<title>Re: piping up about having proper referential integrity in the DB...</title>
<description>On Tue, Oct 20, 2009 at 11:18 PM, Jesse Vincent &amp;lt;jesse@bestpractical.com&amp;gt; wrote: &amp;gt; Vick, &amp;gt; &amp;gt;&amp;gt; I turned on statement logging in postgres, and tracing t</description>
<pubDate>20 Oct  2009 14:09:05 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89389</link>
</item><item>
<title>Re: Packaging plugins</title>
<description>On Tue, Oct 20, 2009 at 11:16:49AM +0100, Dominic Hargreaves wrote: &amp;gt; Hi, &amp;gt; &amp;gt; I&amp;#039;m in the process of packaging RTx::EmailCompletion for Debian. &amp;gt; Howe</description>
<pubDate>20 Oct  2009 13:12:19 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89388</link>
</item><item>
<title>Re: piping up about having proper referential integrity in the DB...</title>
<description>Vick,  &amp;gt; I turned on statement logging in postgres, and tracing the queries RT &amp;gt; made, discovered that his ID was still listed as a member of the gro</description>
<pubDate>20 Oct  2009 12:18:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89381</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>Hello Otmar, I believe you that something is wrong, not sure what exactly. If we are talking about RFCs 3156 and 1847 then it&amp;#039;s important to look at</description>
<pubDate>20 Oct  2009 12:13:27 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89380</link>
</item><item>
<title>Re: Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>On Tue, Oct 20, 2009 at 04:07:04PM +0200, Otmar Lendl wrote: Thanks for the report and the triage. I&amp;#039;ve created an RT bug for this. Best, Jesse ____</description>
<pubDate>20 Oct  2009 11:50:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89378</link>
</item><item>
<title>Re: Patch to add NoAuth/RSS and replace RSS feeds in search query with NoAuth/RSS with security key.</title>
<description>Shane, Thanks very much for the first draft of this patch. To get something like this in core, I&amp;#039;ld like to see: 1) reuse of the code we&amp;#039;re currentl</description>
<pubDate>20 Oct  2009 11:50:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89377</link>
</item><item>
<title>anyone have updated gentoo builds for a recent version of RT?</title>
<description>Is anyone working on updated builds for gentoo for recent 3.8 RT versions?   Ted Serreyn</description>
<pubDate>20 Oct  2009 11:46:50 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89379</link>
</item><item>
<title>[Rt-announce] RT 3.8.6 Released</title>
<description>We are happy to announce that RT 3.8.6 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.6.tar.gz h</description>
<pubDate>20 Oct  2009 07:44:55 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89371</link>
</item><item>
<title>Re: RT 3.8.6rc1 Available for Testing</title>
<description>On Tue, Oct 20, 2009 at 11:10:38AM +0200, Sven Sternberger wrote: &amp;gt; Hello! &amp;gt; &amp;gt; I tried it on our backup machine. Looks good, small problems while &amp;gt; u</description>
<pubDate>20 Oct  2009 07:38:55 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89370</link>
</item><item>
<title>Bug: Forward + GnuPG sign = illegal MIME encoding base64</title>
<description>This was a bit tricky to debug: We kept getting complaints about empty forwards from our RT 3.8.2 / RTIR installations. Testing Forwards manually (/R</description>
<pubDate>20 Oct  2009 07:07:04 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89369</link>
</item><item>
<title>Re: Packaging plugins</title>
<description>On Tue, Oct 20, 2009 at 12:44:27PM +0200, Stefan Hornburg (Racke) wrote: &amp;gt; What&amp;#039;s keeping you from installing the plugins into /usr/share? If you mea</description>
<pubDate>20 Oct  2009 04:38:55 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89363</link>
</item><item>
<title>Re: Packaging plugins</title>
<description>On Tue, Oct 20, 2009 at 11:16:49AM +0100, Dominic Hargreaves wrote: &amp;gt; I&amp;#039;m in the process of packaging RTx::EmailCompletion for Debian. &amp;gt; However, I&amp;#039;ve</description>
<pubDate>20 Oct  2009 04:11:08 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89361</link>
</item><item>
<title>Re: Packaging plugins</title>
<description>Dominic Hargreaves wrote: &amp;gt; Hi, &amp;gt; &amp;gt; I&amp;#039;m in the process of packaging RTx::EmailCompletion for Debian. &amp;gt; However, I&amp;#039;ve realised that I actually need to</description>
<pubDate>20 Oct  2009 03:44:27 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89362</link>
</item><item>
<title>Packaging plugins</title>
<description>Hi, I&amp;#039;m in the process of packaging RTx::EmailCompletion for Debian. However, I&amp;#039;ve realised that I actually need to extend the plugin loader to cope</description>
<pubDate>20 Oct  2009 03:16:49 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89360</link>
</item><item>
<title>Re: RT 3.8.6rc1 Available for Testing</title>
<description>Hello! I tried it on our backup machine. Looks good, small problems while upgrading. I&amp;#039;ve started from the installation dir &amp;quot;perl etc/upgrade/split-</description>
<pubDate>20 Oct  2009 02:10:38 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89359</link>
</item><item>
<title>Patch to add NoAuth/RSS and replace RSS feeds in search query with NoAuth/RSS with security key.</title>
<description>Results.rdf should probably be removed, or the code from both Results.rdf and NoAuth/RSS should be consolidated into a common file. The new default i</description>
<pubDate>19 Oct  2009 17:46:27 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89353</link>
</item><item>
<title>Patch to add NoAuth/RSS and replace RSS feeds in search query with NoAuth/RSS with security key.</title>
<description>Results.rdf should probably be removed, or the code from both Results.rdf and NoAuth/RSS should be consolidated into a common file. The new default i</description>
<pubDate>19 Oct  2009 17:20:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89352</link>
</item><item>
<title>piping up about having proper referential integrity in the DB...</title>
<description>For the last few weeks, one of my support staff was not getting watcher notifications for one of our queue groups because he was neither in nor out of</description>
<pubDate>19 Oct  2009 12:53:10 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89350</link>
</item><item>
<title>Re: [Patch] Handling &amp;quot;0&amp;quot; in Custom Fields</title>
<description>Kevin Falcone wrote: &amp;gt; On Tue, Oct 13, 2009 at 04:45:58PM +0200, Otmar Lendl wrote: &amp;gt;&amp;gt; [RT 3.8.5] &amp;gt;&amp;gt; &amp;gt;&amp;gt; FYI, &amp;gt;&amp;gt; &amp;gt;&amp;gt; the Ticket/Modify.html display does</description>
<pubDate>13 Oct  2009 12:19:44 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89281</link>
</item><item>
<title>Re: [Patch] Handling &amp;quot;0&amp;quot; in Custom Fields</title>
<description>On Tue, Oct 13, 2009 at 04:45:58PM +0200, Otmar Lendl wrote: &amp;gt; &amp;gt; [RT 3.8.5] &amp;gt; &amp;gt; FYI, &amp;gt; &amp;gt; the Ticket/Modify.html display doesn&amp;#039;t show simple &amp;quot;any va</description>
<pubDate>13 Oct  2009 09:26:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89273</link>
</item><item>
<title>[Patch] Handling &amp;quot;0&amp;quot; in Custom Fields</title>
<description>[RT 3.8.5] FYI, the Ticket/Modify.html display doesn&amp;#039;t show simple &amp;quot;any value&amp;quot; custom field value if that &amp;quot;any value&amp;quot; happens to be &amp;quot;0&amp;quot;. Fix: In h</description>
<pubDate>13 Oct  2009 07:45:58 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89267</link>
</item><item>
<title>Re: RT setting of allowed home page components partially ignored.</title>
<description>Jason, Thanks for the patch. I&amp;#039;ve bounced this into RT for us to have a look at as part of RT 3.8.7. Best, Jesse  On Mon, Oct 12, 2009 at 03:44:31P</description>
<pubDate>13 Oct  2009 06:41:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89266</link>
</item><item>
<title>RT setting of allowed home page components partially ignored.</title>
<description>I was trying to modify the RT config setting $HomepageComponents to remove the QuickCreate option, but it wasn&amp;#039;t working. Looking at the Elements/MyR</description>
<pubDate>12 Oct  2009 12:44:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89258</link>
</item><item>
<title>RT 3.8.6rc1 Available for Testing</title>
<description>We are happy to announce that RT 3.8.6rc1 is available for download and testing. This release contains numerous bug fixes and performance enhancement</description>
<pubDate>09 Oct  2009 16:06:57 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89229</link>
</item><item>
<title>Help with the 3.8.6 Changelog</title>
<description>We&amp;#039;re starting to ramp up for a 3.8.6 release (aiming for an rc1 shortly). Best Practical recently developed a tool for distributed changelog generati</description>
<pubDate>08 Oct  2009 11:24:24 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89191</link>
</item><item>
<title>Re: ACLs defined by extensions</title>
<description>On Thu, Oct 08, 2009 at 04:09:03PM +0100, Dominic Hargreaves wrote: &amp;gt; I&amp;#039;m interested in additing some ACL checking functionality to &amp;gt; RTx::EmailComple</description>
<pubDate>08 Oct  2009 08:42:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89184</link>
</item><item>
<title>Re: RT Init in custom shell scripts.</title>
<description>On Wed, Oct 07, 2009 at 02:53:47PM -0400, Jason A. Smith wrote: &amp;gt; On Wed, 2009-10-07 at 13:19 -0400, Kevin Falcone wrote: &amp;gt; &amp;gt; On Wed, Oct 07, 2009 at</description>
<pubDate>08 Oct  2009 08:39:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89183</link>
</item><item>
<title>ACLs defined by extensions</title>
<description>I&amp;#039;m interested in additing some ACL checking functionality to RTx::EmailCompletion[1] but there doesn&amp;#039;t seem to be any existing ACL that corresponds t</description>
<pubDate>08 Oct  2009 08:09:03 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89182</link>
</item><item>
<title>Re: RT Init in custom shell scripts.</title>
<description>On Wed, 2009-10-07 at 13:19 -0400, Kevin Falcone wrote: &amp;gt; On Wed, Oct 07, 2009 at 11:43:26AM -0400, Jason A. Smith wrote: &amp;gt; &amp;gt; Hi, &amp;gt; &amp;gt; &amp;gt; &amp;gt; I am in the</description>
<pubDate>07 Oct  2009 11:53:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89155</link>
</item><item>
<title>Re: RT Init in custom shell scripts.</title>
<description>On Wed, Oct 07, 2009 at 11:43:26AM -0400, Jason A. Smith wrote: &amp;gt; Hi, &amp;gt; &amp;gt; I am in the process of setting up a new RT-3.8.5 server to replace our &amp;gt; ol</description>
<pubDate>07 Oct  2009 10:19:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89135</link>
</item><item>
<title>RT Init in custom shell scripts.</title>
<description>Hi, I am in the process of setting up a new RT-3.8.5 server to replace our old 3.4.5 server. While testing some of our custom shell scripts (not scr</description>
<pubDate>07 Oct  2009 08:43:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89134</link>
</item><item>
<title>Re: [rt-users] MergeUsers extension for RT problem.</title>
<description>On Mon, Oct 05, 2009 at 11:46:00AM -0400, Jason A. Smith wrote: &amp;gt; On Fri, 2009-10-02 at 20:36 -0400, Kevin Falcone wrote: &amp;gt; &amp;gt; On Fri, Oct 02, 2009 at</description>
<pubDate>06 Oct  2009 15:46:44 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89119</link>
</item><item>
<title>Re: [rt-users] MergeUsers extension for RT problem.</title>
<description>On Fri, 2009-10-02 at 20:36 -0400, Kevin Falcone wrote: &amp;gt; On Fri, Oct 02, 2009 at 12:14:40PM -0400, Jason A. Smith wrote: &amp;gt; &amp;gt; I was considering using</description>
<pubDate>05 Oct  2009 08:46:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89079</link>
</item><item>
<title>Re: [rt-users] MergeUsers extension for RT problem.</title>
<description>On Fri, Oct 02, 2009 at 12:14:40PM -0400, Jason A. Smith wrote: &amp;gt; I was considering using the MergeUser functionality to merge user &amp;gt; accounts created</description>
<pubDate>02 Oct  2009 17:36:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89053</link>
</item><item>
<title>Re: [rt-users] MergeUsers extension for RT problem.</title>
<description>On Fri, 2009-10-02 at 11:36 -0400, Kevin Falcone wrote: &amp;gt; You&amp;#039;re going to need to poke in the db, because I haven&amp;#039;t seen this &amp;gt; reported before. Also</description>
<pubDate>02 Oct  2009 09:14:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/89043</link>
</item><item>
<title>Re: how to edit the file of RT</title>
<description>On Wednesday 30 September 2009 23:32:56 Rahman Desyanta wrote: &amp;gt; i would like to edit the RT file, but i cannot find what is $m &amp;gt; define. where is $m</description>
<pubDate>01 Oct  2009 07:33:11 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88990</link>
</item><item>
<title>how to edit the file of RT</title>
<description>i would like to edit the RT file, but i cannot find what is $m define. where is $m define? and what is it mean? is it the global object? -- Regards,</description>
<pubDate>30 Sep  2009 20:32:56 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88982</link>
</item><item>
<title>Re: Announce: RT (and related projects) have moved to git</title>
<description>On Wed, 2009-07-08 at 00:32 -0400, Alex Vandiver wrote: &amp;gt; We have completed transitioning RT and a few other strongly-coupled &amp;gt; repositories (rtfm, rt</description>
<pubDate>30 Sep  2009 14:13:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88968</link>
</item><item>
<title>Re: References and Message-ID RFC</title>
<description>You know, Google is your friend.  &amp;quot;e-mail header Message-Id  References&amp;quot; is also your friend. On Sep 29, 2009, at 4:11 AM, Agnislav Onufrijchuk wro</description>
<pubDate>29 Sep  2009 07:46:42 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88923</link>
</item><item>
<title>References and Message-ID RFC</title>
<description>Hi all. In module lib/RT/Action/SendEmail.pm in method SetReferencesHeaders I&amp;#039;ve found comments regarding appending Message-Id to References in some</description>
<pubDate>29 Sep  2009 04:11:53 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88922</link>
</item><item>
<title>Re: Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>&amp;gt; try it out. Did you see my other email about &amp;quot;ExternalAuth fallback to &amp;gt; InternalAuth behavior&amp;quot;? If I understand the code correctly, it looks &amp;gt; li</description>
<pubDate>28 Sep  2009 12:51:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88908</link>
</item><item>
<title>Upgraded to RT 3.8.5 and RTIR 2.4.1 and now get hanging when clicking &amp;quot;Lookup IP&amp;quot; in a make clicky</title>
<description>I upgraded from RT 3.7.26 but I do not recall what version of RTIR was in there before. I installed RT 3.7.26 at the same time as RTIR so it would ha</description>
<pubDate>26 Sep  2009 21:26:42 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88884</link>
</item><item>
<title>Re: Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>On Fri, 2009-09-25 at 09:45 -0400, Jesse Vincent wrote: &amp;gt; &amp;gt; Right, but the range of what users want here turns out to end up at &amp;gt; &amp;quot;write a local-spec</description>
<pubDate>25 Sep  2009 08:31:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88849</link>
</item><item>
<title>Re: Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>On Thu, Sep 24, 2009 at 07:43:02PM -0400, Jason A. Smith wrote: &amp;gt; On Thu, 2009-09-24 at 17:37 -0400, Jesse Vincent wrote: &amp;gt; &amp;gt; It&amp;#039;s our intent that sit</description>
<pubDate>25 Sep  2009 06:45:44 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88842</link>
</item><item>
<title>Re: Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>On Thu, 2009-09-24 at 17:37 -0400, Jesse Vincent wrote: &amp;gt; It&amp;#039;s our intent that sites override WebCanonicalizeInfo locally (to do &amp;gt; something like what</description>
<pubDate>24 Sep  2009 16:43:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88833</link>
</item><item>
<title>Re: Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>It&amp;#039;s our intent that sites override WebCanonicalizeInfo locally (to do something like what you have done). Because of that, I&amp;#039;m not sure it makes a lo</description>
<pubDate>24 Sep  2009 14:37:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88823</link>
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<title>Patch to allow alternate REMOTE_USER variable for WebExternalAuth.</title>
<description>We are are testing WebAuth with RT and for it to work with WebExternalAuth, I needed to have RT look for a variable name different than the default RE</description>
<pubDate>24 Sep  2009 12:08:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88807</link>
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<title>ExternalAuth fallback to InternalAuth behavior.</title>
<description>I am setting up a new RT server to replace our old one during a later upgrade and was thinking of taking this opportunity to integrate our existing We</description>
<pubDate>24 Sep  2009 11:48:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88806</link>
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<title>Re: A couple of API questions</title>
<description>On Wed, Sep 23, 2009 at 9:58 PM, Fran Fabrizio &amp;lt;fran@cis.uab.edu&amp;gt; wrote: &amp;gt; Kevin Falcone wrote: &amp;gt;&amp;gt; On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabr</description>
<pubDate>24 Sep  2009 00:42:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88789</link>
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<title>Re: A couple of API questions</title>
<description>Kevin Falcone wrote: &amp;gt; On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabrizio wrote: &amp;gt;  &amp;gt;&amp;gt; 1. I would like the users to be able to select one or mo</description>
<pubDate>23 Sep  2009 10:58:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88780</link>
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<title>Re: A couple of API questions</title>
<description>On Wed, Sep 23, 2009 at 11:20:16AM -0500, Fran Fabrizio wrote: &amp;gt; 1. I would like the users to be able to select one or more queues as &amp;gt; input for the</description>
<pubDate>23 Sep  2009 09:59:04 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88763</link>
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<title>A couple of API questions</title>
<description>I am in the process of creating an extension and have a couple of questions.  1. I would like the users to be able to select one or more queues as</description>
<pubDate>23 Sep  2009 09:20:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88762</link>
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<title>Re: Can I &amp;quot;age&amp;quot; a ticket?</title>
<description>On Wed, Sep 16, 2009 at 04:47:46PM +0100, Gabriel - IP Guys wrote: &amp;gt;  I would like to know if it is possible for the priority of a ticket to increas</description>
<pubDate>16 Sep  2009 09:13:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88588</link>
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<title>Can I &amp;quot;age&amp;quot; a ticket?</title>
<description>I would like to know if it is possible for the priority of a ticket to increase based on the amount of time the ticket was created. For example, a tic</description>
<pubDate>16 Sep  2009 08:47:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88587</link>
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<title>Re: Patch - don&amp;#039;t show &amp;quot;New ticket&amp;quot; in self service if user doesn&amp;#039;t have right</title>
<description>A quick read of this patch suggests that it will break if you&amp;#039;ve granted the user &amp;#039;create ticket&amp;#039; rights at the queue level.  On Wed, Sep 16, 2009 at</description>
<pubDate>16 Sep  2009 08:01:20 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88583</link>
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<title>Patch - don&amp;#039;t show &amp;quot;New ticket&amp;quot; in self service if user doesn&amp;#039;t have right</title>
<description>Hi, The following patch prevents the &amp;quot;New Ticket&amp;quot; option being show in the self service interface if the user doesn&amp;#039;t have the CreateTicket right. T</description>
<pubDate>16 Sep  2009 07:40:01 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88582</link>
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<title>[Rt-announce] RT 3.8.5 Released</title>
<description>This release of RT-3.8.5 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.5.tar</description>
<pubDate>14 Sep  2009 12:27:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88515</link>
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<title>[Rt-announce] RT 3.6.9 Released</title>
<description>This release of RT-3.6.9 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.6.9.tar</description>
<pubDate>14 Sep  2009 12:22:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88514</link>
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<title>Re: Default owner</title>
<description>Espen, Look at callbacks in Elements/SelectOwner file. On Thu, Sep 10, 2009 at 4:07 PM, Espen Tagestad&amp;lt;espent@totem.fix.no&amp;gt; wrote: &amp;gt; Hi, &amp;gt; &amp;gt; When cr</description>
<pubDate>10 Sep  2009 09:06:22 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88454</link>
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<title>Default owner</title>
<description>Hi, When creating a ticket with quick ticket creation, the logged in user is set as the owner by default. But - when going the &amp;quot;right&amp;quot; way through &amp;quot;</description>
<pubDate>10 Sep  2009 05:07:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88451</link>
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<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>On Wed, Sep 09, 2009 at 12:02:09PM -0400, Jerrad Pierce wrote: &amp;gt; &amp;gt; If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) &amp;gt; I actually</description>
<pubDate>09 Sep  2009 09:34:30 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88427</link>
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<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>&amp;gt; If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) I actually took a stab at implementing this last night, and it&amp;#039;s no mean feat</description>
<pubDate>09 Sep  2009 09:02:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88426</link>
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<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>EXACTLY!!!!  Joel Hartshorn Internet Engineer/New Media The Seattle Times Company 206 464 2323 nwsource.com | seattletimes.com  -----Original Mess</description>
<pubDate>09 Sep  2009 08:05:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88419</link>
</item><item>
<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>On Tue, Sep 08, 2009 at 10:16:56PM -0400, Jerrad Pierce wrote: &amp;gt; If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) Someone sent a</description>
<pubDate>09 Sep  2009 06:50:33 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88418</link>
</item><item>
<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>If only TicketSQL/DIBx::SearchBuilder supported IN(): id IN(37,42,86) -- Cambridge Energy Alliance: Save money. Save the planet. ___________________</description>
<pubDate>08 Sep  2009 19:16:56 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88411</link>
</item><item>
<title>Re: Minor usability patch - make TitleBox titles on Display page jump to corresponding box on Edit page</title>
<description>-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 What if a title&amp;#039;s HREF is pointing to a different page? Nothing. 8-) There won&amp;#039;t be any problems, UI-w</description>
<pubDate>08 Sep  2009 17:50:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88408</link>
</item><item>
<title>Re: Minor usability patch - make TitleBox titles on Display page jump to corresponding box on Edit page</title>
<description>Hello Richard, What if title&amp;#039;s href is pointing to a different page? On Tue, Sep 8, 2009 at 7:25 PM, Richard Harman&amp;lt;rt-devel@richardharman.com&amp;gt; wrot</description>
<pubDate>08 Sep  2009 16:49:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88407</link>
</item><item>
<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>I need this all server side in PERL. A better CLI &amp;quot;Input&amp;quot; example would be: rt show ticket/3,4,5,6 where 3,4,5,6 are Ticket IDs  It would be very u</description>
<pubDate>08 Sep  2009 12:36:22 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88399</link>
</item><item>
<title>Re: Ticket Collection via List of Ticket IDs</title>
<description>On Tue, Sep 08, 2009 at 11:34:18AM -0700, Joel Hartshorn wrote: &amp;gt; Ok, &amp;gt; &amp;gt; I have spent a bit of time looking, but have not found a simple solution. &amp;gt;</description>
<pubDate>08 Sep  2009 12:23:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88413</link>
</item><item>
<title>Ticket Collection via List of Ticket IDs</title>
<description>Ok, I have spent a bit of time looking, but have not found a simple solution. Is there a simple way to call the Search Result.html page with a list</description>
<pubDate>08 Sep  2009 11:34:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88397</link>
</item><item>
<title>Minor usability patch - make TitleBox titles on Display page jump to corresponding box on Edit page</title>
<description>At my office I extended my RT UI by adding four more TitleBox widgets, to hold custom fields specific to what my office does. In order to speed up ac</description>
<pubDate>08 Sep  2009 08:25:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88395</link>
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<title>Authoritative location of ticket requestor WAS: Cannot find the current requestor from the database</title>
<description>Just in case anyone else is having a similar problem as Samuli here, http://www.gossamer-threads.com/lists/rt/users/80885, to easily determine a ticke</description>
<pubDate>03 Sep  2009 13:56:58 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88351</link>
</item><item>
<title>Re: Display a custom-field value in a ticket&amp;#039;s list</title>
<description>Use the the Search Builder. (Click Tickets link on right menu). Then bookmark/&amp;quot;Save search&amp;quot; as you see fit. -- Cambridge Energy Alliance: Save money</description>
<pubDate>03 Sep  2009 07:44:04 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88338</link>
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<title>Display a custom-field value in a ticket&amp;#039;s list</title>
<description>Hello all, I want display a custom-field value in a ticket&amp;#039;s list. For example: If you click &amp;quot;newst unowned tickets&amp;quot; you get a list of tickets: ---</description>
<pubDate>03 Sep  2009 01:11:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88326</link>
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<title>Re: Custom menu</title>
<description>On Wed, Sep 02, 2009 at 01:11:40PM +0200, Espen Tagestad wrote: &amp;gt; Hi, &amp;gt; &amp;gt; We would like to add a link to an external website in the main menu to &amp;gt; th</description>
<pubDate>02 Sep  2009 07:26:56 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88306</link>
</item><item>
<title>Re: Custom menu</title>
<description>Hello Espen, 1) Have you cleaned mason cache? 2) Restarted server? 3) It&amp;#039;s better to use callbacks, read about them on the wiki.  On Wed, Sep 2, 200</description>
<pubDate>02 Sep  2009 06:03:36 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88299</link>
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<title>Custom menu</title>
<description>Hi, We would like to add a link to an external website in the main menu to the left. I tried to edit elemnts/Tabs, but the item I added doesnt show:</description>
<pubDate>02 Sep  2009 04:11:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88288</link>
</item><item>
<title>Re: ticket creation from web interface fails undefined ParseAddressFromHeader</title>
<description>Thank you for that info. I did not even realize User_Local was none-native to RT. Mr. Zakirov&amp;#039;s patch does the job though. Thanks a lot for all your h</description>
<pubDate>01 Sep  2009 22:09:30 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88282</link>
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<title>Re: ticket creation from web interface fails undefined	ParseAddressFromHeader</title>
<description>[...] &amp;gt; Upon creation of a ticket through the web interface I get the  &amp;gt; following error: &amp;gt; &amp;gt; Undefined subroutine &amp;amp;RT::EmailParser::ParseAddressFro</description>
<pubDate>01 Sep  2009 09:47:46 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88271</link>
</item><item>
<title>Re: ticket creation from web interface fails undefined ParseAddressFromHeader</title>
<description>This function probably is in RT/Interface/Email.pm. On Tue, Sep 1, 2009 at 9:16 AM, Jac Gubbels&amp;lt;jhj.gubbels@gmail.com&amp;gt; wrote: &amp;gt; Hi, &amp;gt; &amp;gt; Because I did</description>
<pubDate>01 Sep  2009 03:44:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88249</link>
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<title>ticket creation from web interface fails undefined ParseAddressFromHeader</title>
<description>Hi, Because I did not get an answer on the user mailing list and have a suspicion my problem is not a configuration issue but has to do with me makin</description>
<pubDate>31 Aug  2009 22:16:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88239</link>
</item><item>
<title>Re: [Rt-commit] r19578 - in rt/3.8/trunk:	share/html/Ticket/Attachment/WithHeaders</title>
<description>On Thu, Jul 23, 2009 at 05:53:48AM +0400, Ruslan Zakirov wrote: &amp;gt; Hello Emmanuel, &amp;gt;  Privet Ruslan, and excuse me for answering so late :/ &amp;gt; I&amp;#039;m wor</description>
<pubDate>26 Aug  2009 06:23:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88513</link>
</item><item>
<title>Re: Fwd: Changing digits</title>
<description>&amp;gt; 1. Persian (like Arabic and Hebrew) is a right-to-left script and &amp;gt; displaying RTL scripts in a LTR manner isn&amp;#039;t acceptable. I made a new &amp;gt; theme, n</description>
<pubDate>24 Aug  2009 10:32:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88110</link>
</item><item>
<title>Re: Fwd: Changing digits</title>
<description>&amp;gt;&amp;gt; The part that renders variables into messages (like %1 in &amp;quot;%1 &amp;gt;&amp;gt; tickets&amp;quot;) checks for the language and if it&amp;#039;s &amp;quot;fa&amp;quot; changes the digits &amp;gt;&amp;gt; of the nu</description>
<pubDate>24 Aug  2009 09:46:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88106</link>
</item><item>
<title>Re: Fwd: Changing digits</title>
<description>&amp;gt; Hi Jesse, &amp;gt; &amp;gt; In some applications, everything&amp;#039;s done at the module that loads &amp;gt; translations and renders variables into messages. We usually add a</description>
<pubDate>23 Aug  2009 15:04:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88098</link>
</item><item>
<title>Fwd: Changing digits</title>
<description>I accidentally sent it to the wrong address. Sending again.  ---------- Forwarded message ---------- From: Mostafa Hajizadeh &amp;lt;mostafa.h@gmail.com&amp;gt; Da</description>
<pubDate>22 Aug  2009 04:42:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88095</link>
</item><item>
<title>Re: Page Caching</title>
<description>On Fri, Aug 21, 2009 at 09:30:34AM -0700, Joel Hartshorn wrote: &amp;gt; Ok, &amp;gt; &amp;gt; I have searched the list and I am probably missing it, but how can I preven</description>
<pubDate>21 Aug  2009 11:26:28 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88074</link>
</item><item>
<title>Re: Page Caching</title>
<description>I believe it is an all-or-nothing deal for RT. Since I need some caching on my server to handle load, I run metrics every hour and delete the cached</description>
<pubDate>21 Aug  2009 10:24:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88073</link>
</item><item>
<title>Page Caching</title>
<description>Ok, I have searched the list and I am probably missing it, but how can I prevent a page from caching in RT? Or, is this an Apache/Perl deal.  I ha</description>
<pubDate>21 Aug  2009 09:30:34 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/88066</link>
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