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<title>Request Tracker | Devel</title>
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<lastBuildDate>16 May  2008 23:59:41 -0800</lastBuildDate>
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<title>Gossamer Threads | Request Tracker | Devel</title>
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<item>
<title>Queue name in email is blank</title>
<description>I&amp;#039;ve set up a template that is supposed to show a queue name using the {$Ticket-&amp;gt;QueueObj-&amp;gt;Name} variable, but when the template gets emailed, the que</description>
<pubDate>15 May  2008 08:53:54 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74353</link>
</item><item>
<title>Re: (no subject)</title>
<description>pretty strange. add more debugging into your template. 2008/5/15 Andy Werner &amp;lt;Andy.Werner@amxinc.com&amp;gt;: &amp;gt; I&amp;#039;ve set up a template that is supposed to s</description>
<pubDate>15 May  2008 08:52:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74352</link>
</item><item>
<title>(no subject)</title>
<description>I&amp;#039;ve set up a template that is supposed to show a queue name using the {$Ticket-&amp;gt;QueueObj-&amp;gt;Name} variable, but when the template gets emailed, the que</description>
<pubDate>15 May  2008 08:36:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74347</link>
</item><item>
<title>POLL Re: RT3.8beta - creating child tickets</title>
<description>We have one queue for customer support issues and one queue for product issues. Often, while diagnosing a customer support issue a linked product is</description>
<pubDate>13 May  2008 21:27:19 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74308</link>
</item><item>
<title>Re: RT 3.8 beta 2 now available</title>
<description>Hi, Any more news on this? It didn&amp;#039;t work for me, as per my follow up e-mail last week. Thanks. &amp;lt;quote who=&amp;quot;Ruslan Zakirov&amp;quot;&amp;gt; &amp;gt; Try the following p</description>
<pubDate>13 May  2008 02:31:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74293</link>
</item><item>
<title>RT 3.6.5 Bug - Group Members Page</title>
<description>A change to Admin/Groups/Members.html that appeared somewhere between 3.4.2 and 3.6.5 has introduced a bug. The change in question is the sorting o</description>
<pubDate>12 May  2008 11:33:55 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74272</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>Jesse Vincent wrote: &amp;gt; Given that I don&amp;#039;t think you&amp;#039;re using RT for cake processing (though I&amp;#039;d &amp;gt; love to hear about it if you are), what do you have</description>
<pubDate>12 May  2008 10:12:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74270</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>This is actually a pretty common scenario, I can put it technical context. I have a ticket to install a new customers website in our group. I go to t</description>
<pubDate>12 May  2008 10:00:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74269</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>We have the same two issues per ticket problem, but we do also create child tickets for new calls / purchases that need to happen. If we have a tick</description>
<pubDate>12 May  2008 09:39:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74271</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>&amp;gt; When I &amp;quot;create a related ticket&amp;quot;, I would like it to copy the subject &amp;gt; and maybe the watchers and priority from the original ticket, but pretty &amp;gt;</description>
<pubDate>12 May  2008 09:15:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74268</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>Jesse Vincent wrote: &amp;gt; I&amp;#039;d love to hear some more folks input on this one. It&amp;#039;s certainly &amp;gt; working as &amp;quot;designed&amp;quot;. The infinite loop behavior feels c</description>
<pubDate>12 May  2008 09:07:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74267</link>
</item><item>
<title>Re: POLL Re: RT3.8beta - creating child tickets</title>
<description>On Mon, 12 May 2008 10:52:00 -0400 Jesse Vincent &amp;lt;jesse@bestpractical.com&amp;gt; wrote:  &amp;gt; On May 8, 2008, at 8:34 AM, Jason Long wrote: &amp;gt; &amp;gt; &amp;gt; Thanks, my</description>
<pubDate>12 May  2008 08:32:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74266</link>
</item><item>
<title>POLL Re: RT3.8beta - creating child tickets</title>
<description>On May 8, 2008, at 8:34 AM, Jason Long wrote: &amp;gt; Thanks, my one major complaint about this feature has been fixed. &amp;gt; &amp;gt; Another bug. The newly created</description>
<pubDate>12 May  2008 07:52:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74265</link>
</item><item>
<title>Re: RT3.8beta - creating child tickets</title>
<description>Thanks, my one major complaint about this feature has been fixed. Another bug. The newly created ticket copies the links from the original ticket. T</description>
<pubDate>08 May  2008 05:34:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74194</link>
</item><item>
<title>Re: RT 3.8 beta 2 now available</title>
<description>I&amp;#039;ve made that change: [Thu May 08 12:39:13 2008] [error] Can&amp;#039;t load Perl file: /opt/rt3/bin/webmux.pl for server rt.localhost:0, exiting... Use of u</description>
<pubDate>08 May  2008 04:44:15 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74193</link>
</item><item>
<title>Re: RT 3.8 beta 2 now available</title>
<description>Try the following patch that should fix config: === lib/RT/Config.pm ================================================================== --- lib/RT/Con</description>
<pubDate>08 May  2008 04:02:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74192</link>
</item><item>
<title>Re: RT 3.8 beta 2 now available</title>
<description>&amp;lt;quote who=&amp;quot;Manuel SUBREDU&amp;quot;&amp;gt; &amp;gt; Hi, &amp;gt; &amp;gt; try &amp;#039;perl /opt/rt3/etc/RT_SiteConfig.pm&amp;#039; and see if perl complains about &amp;gt; something. Maybe is something you mi</description>
<pubDate>08 May  2008 03:28:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74191</link>
</item><item>
<title>Re: RT 3.8 beta 2 now available</title>
<description>Hi, I&amp;#039;ve just finished installing this on Centos 5.1 with the following built from source: PostgreSQL 8.3.1 Perl 5.10.0 mod_perl 2.0.4 so I can sho</description>
<pubDate>08 May  2008 03:09:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74190</link>
</item><item>
<title>RT 3.8 beta 2 now available</title>
<description>We&amp;#039;ve integrated about 350 changes to RT in the last two months as  part of the big push toward RT 3.8.0. Many of those changes were made  to integr</description>
<pubDate>07 May  2008 14:05:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74179</link>
</item><item>
<title>Re: RT3.8beta - creating child tickets</title>
<description>It is indeed messed up. I&amp;#039;ve got a patch I just put together to  hopefully smooth it out. Best, Jesse On May 5, 2008, at 2:17 PM, Jason Long wrote:</description>
<pubDate>05 May  2008 15:20:00 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74130</link>
</item><item>
<title>RT3.8beta - creating child tickets</title>
<description>In the Links section of the new interface for RT3.8beta, there are &amp;quot;Create&amp;quot; links next to each link type. This seems to imply that if I click the &amp;quot;C</description>
<pubDate>05 May  2008 11:17:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74120</link>
</item><item>
<title>custom scrip with email</title>
<description>I am creating a scrip that sends an email to a user when they create a correspondence or comment and they don&amp;#039;t enter a value in the &amp;quot;Time Worked&amp;quot; fie</description>
<pubDate>02 May  2008 15:51:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74065</link>
</item><item>
<title>Re: How to make changes to the RT website</title>
<description>All changes should be done in the local tree or they will be gone on upgrade. http://wiki.bestpractical.com/view/CleanlyCustomizeRT  Mike Peachey</description>
<pubDate>02 May  2008 11:16:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74142</link>
</item><item>
<title>Re: How to make changes to the RT website</title>
<description>Makes sense. Thanks! Andy Werner Help Desk Intern AMX International, INC. (208) 542-8230 andy.werner@amxinc.com  -----Original Message----- From: M</description>
<pubDate>02 May  2008 11:09:33 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74035</link>
</item><item>
<title>Re: How to make changes to the RT website</title>
<description>Andy Werner wrote: &amp;gt; Mike, &amp;gt; Thank you for the speedy response! &amp;gt; &amp;gt; One question: Why do I need to remove all objects in the $RTHOME/var/mason_data/o</description>
<pubDate>02 May  2008 11:05:15 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74034</link>
</item><item>
<title>Re: How to make changes to the RT website</title>
<description>Mike, Thank you for the speedy response!  One question: Why do I need to remove all objects in the $RTHOME/var/mason_data/obj folder and will that</description>
<pubDate>02 May  2008 11:01:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74033</link>
</item><item>
<title>Re: How to make changes to the RT website</title>
<description>Andy Werner wrote: &amp;gt; Iâ€™m trying to make some changes to the RT website. Specifically, Iâ€™m &amp;gt; trying to add a JavaScript to the â€œupdate ticketâ€</description>
<pubDate>02 May  2008 10:54:15 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74032</link>
</item><item>
<title>How to make changes to the RT website</title>
<description>I&amp;#039;m trying to make some changes to the RT website. Specifically, I&amp;#039;m trying to add a JavaScript to the &amp;quot;update ticket&amp;quot; screen. I don&amp;#039;t know what fil</description>
<pubDate>02 May  2008 10:51:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74031</link>
</item><item>
<title>Custom reporting off a search, but using templates for rendering output</title>
<description>I&amp;#039;m asking here to make sure I&amp;#039;m not reinventing the wheel before I go forth and create new code. I have a need for producing a daily report on our</description>
<pubDate>01 May  2008 23:39:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/74028</link>
</item><item>
<title>RT::Date and Timezones</title>
<description>Hi all, I&amp;#039;m having problems working with the RT::Date module. RT internal dates like Created and Due Date are working correctly, but the dates I wor</description>
<pubDate>29 Apr  2008 10:31:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73940</link>
</item><item>
<title>Spatially enabled RT - recipe and suggestion</title>
<description>Hi, I have spatially enabled our RT instance - users can assign location based custom fields to tickets and then plot search results on a map. I have</description>
<pubDate>28 Apr  2008 16:15:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73923</link>
</item><item>
<title>rt-crontool template suggestions</title>
<description>I have been working on getting RT::Action::RecordComment to work in a cron job for a while. It seems to me that any action that doesn&amp;#039;t require a tem</description>
<pubDate>28 Apr  2008 08:53:11 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73911</link>
</item><item>
<title>rt-crontool RecordComment won&amp;#039;t work</title>
<description>I am trying to set up a cron job that records a comment on certain tickets based on an SQL search. The comment will be based on a template. So far t</description>
<pubDate>25 Apr  2008 11:36:58 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73891</link>
</item><item>
<title>Is there a simple way to identify if a request in RT has an Attachment?</title>
<description>I have been looking through RT and I have not been able to find this simple filter. Is this something that has to be coded?  I would think RT could f</description>
<pubDate>25 Apr  2008 07:56:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73886</link>
</item><item>
<title>RT 3.7.82 - Shredder bug</title>
<description>Hi all,  If you use the shredder plugin in RT 3.7.82 and select the Ticket plugin and do a search without providing any further arguments you get an</description>
<pubDate>24 Apr  2008 06:36:59 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73847</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>On Apr 24, 2008, at 8:32 AM, justin@brighton.ac.uk wrote: &amp;gt; Hi Rainer, &amp;gt; Thanks, but I did look there and I can&amp;#039;t find the beta! &amp;gt; &amp;gt; The latest develo</description>
<pubDate>24 Apr  2008 05:40:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73841</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>On Thursday 24 April 2008 13:32:13 justin@brighton.ac.uk wrote: &amp;gt; Hi Rainer, &amp;gt; Thanks, but I did look there and I can&amp;#039;t find the beta! &amp;gt; &amp;gt; The latest</description>
<pubDate>24 Apr  2008 05:38:05 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73843</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>Hi Rainer, Thanks, but I did look there and I can&amp;#039;t find the beta! The latest development snapsnot I can see in /pub/rt/devel/ is rt-3.7.15.tar.gz d</description>
<pubDate>24 Apr  2008 05:32:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73839</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>justin@brighton.ac.uk schrieb: &amp;gt; &amp;gt; Ruslan has rolled the tarball for the first Beta release of RT 3.8.  &amp;gt; &amp;gt; &amp;gt; &amp;gt; RT 3.7.80 isn&amp;#039;t recommended for prod</description>
<pubDate>24 Apr  2008 05:25:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73840</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>On Thu, Apr 24, 2008 at 12:56:22PM +0100, justin@brighton.ac.uk wrote: &amp;gt; &amp;gt;Ruslan has rolled the tarball for the first Beta release of RT 3.8.  &amp;gt; &amp;gt; &amp;gt;</description>
<pubDate>24 Apr  2008 05:22:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73842</link>
</item><item>
<title>RT 3.7.80 - First RT 3.8 beta release</title>
<description>&amp;gt; Ruslan has rolled the tarball for the first Beta release of RT 3.8.  &amp;gt; &amp;gt; RT 3.7.80 isn&amp;#039;t recommended for production use, but feedback is  &amp;gt; appre</description>
<pubDate>24 Apr  2008 04:56:22 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73838</link>
</item><item>
<title>Re: RecordComment syntax</title>
<description>I think you need to specify --action-arg option to define who you want to notify. Possible values are Owner, Cc, AdminCc, Requestor and OtherRecipient</description>
<pubDate>23 Apr  2008 18:30:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73820</link>
</item><item>
<title>RecordComment syntax</title>
<description>I am trying to set up a cron job that records a comment on certain tickets based on an SQL search. The comment will be based on a template. So far t</description>
<pubDate>23 Apr  2008 07:31:06 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73779</link>
</item><item>
<title>RT 3.6.5 Bug/Patch - Group Creation</title>
<description>RT 3.6.5, Oracle 9i I discovered a bug in html/Admin/Groups/Modify.html that causes a performance problem. In our RT, if we go to Config -&amp;gt; Admin -&amp;gt;</description>
<pubDate>22 Apr  2008 09:17:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73727</link>
</item><item>
<title>rt-crontool not doing jobs</title>
<description>I am trying to set up some cron jobs in rt-crontool but it seems like nothing happens when I set up the jobs. I tried looking at the log file in rt3/</description>
<pubDate>22 Apr  2008 09:16:08 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73726</link>
</item><item>
<title>Re: Net::LDAP v0.36 Released - Critical Bug now Fixed</title>
<description>Jim Meyer wrote: &amp;gt; On 4/22/08 1:25 AM, Mike Peachey wrote: &amp;gt;&amp;gt; Just a note to all to say you are now free to upgrade Net::LDAP to the &amp;gt;&amp;gt; latest versio</description>
<pubDate>22 Apr  2008 08:36:28 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73725</link>
</item><item>
<title>Net::LDAP v0.36 Released - Critical Bug now Fixed</title>
<description>Just a note to all to say you are now free to upgrade Net::LDAP to the latest version available on CPAN again as the critical bug that cause v0.35 t</description>
<pubDate>22 Apr  2008 01:25:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73719</link>
</item><item>
<title>Apply a custom field to a queue</title>
<description>Hi everyone,   I would like to take some of your time to inquire about the following and I will appreciate if someone could help.    I am using</description>
<pubDate>14 Apr  2008 14:34:19 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73612</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>On Apr 14, 2008, at 10:23 AM, Todd Chapman wrote: &amp;gt; Jesse, &amp;gt; &amp;gt; What is &amp;quot; ** Summary rows&amp;quot; under per-user options? &amp;gt; Same thing it was in 3.6. # of r</description>
<pubDate>14 Apr  2008 07:26:19 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73484</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>Jesse, What is &amp;quot; ** Summary rows&amp;quot; under per-user options? Also, deleting custom field values (not object custom field values) is not working for me</description>
<pubDate>14 Apr  2008 07:23:13 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73483</link>
</item><item>
<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>On Apr 10, 2008, at 2:01 PM, Jason Long wrote: &amp;gt; Jesse Vincent wrote: &amp;gt;&amp;gt; &amp;gt;&amp;gt; RT 3.7.80 isn&amp;#039;t recommended for production use, but feedback is  &amp;gt;&amp;gt; appre</description>
<pubDate>14 Apr  2008 07:01:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73482</link>
</item><item>
<title>Re: [3.8beta PATCH] cosmetic: make &amp;quot;Add new watchers&amp;quot; label appear on its	own line</title>
<description>Thanks. Applied. On Apr 11, 2008, at 8:36 AM, Jason Long wrote: &amp;gt; In 3.7, on the Edit-People screen, the &amp;quot;Add new watchers&amp;quot; label &amp;gt; is appearing to t</description>
<pubDate>14 Apr  2008 06:59:51 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73481</link>
</item><item>
<title>Short Date Format</title>
<description>To enable due dates entry in the SelfService interface and while viewing the basics of a ticket, I&amp;#039;ve made a number of modifications. One is to the Da</description>
<pubDate>13 Apr  2008 21:53:30 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73475</link>
</item><item>
<title>BUG in Net::LDAP v0.35 - Do NOT upgrade!</title>
<description>I have discovered a critical bug in Net::LDAP 0.35 and submitted the following ticket to the developer: http://rt.cpan.org/Ticket/Display.html?id=348</description>
<pubDate>11 Apr  2008 07:52:55 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73432</link>
</item><item>
<title>[3.8beta PATCH] cosmetic: make &amp;quot;Add new watchers&amp;quot; label appear on its	own line</title>
<description>In 3.7, on the Edit-People screen, the &amp;quot;Add new watchers&amp;quot; label is appearing to the right of the &amp;quot;Find groups whose&amp;quot; boxes, instead of on its own line</description>
<pubDate>11 Apr  2008 05:36:23 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73428</link>
</item><item>
<title>Re: [3.8beta PATCH 1/3] xhtml: uppercase element	names/attributes</title>
<description>Looks good. Jason &amp;gt;&amp;gt;&amp;gt; &amp;quot;Ruslan Zakirov&amp;quot; &amp;lt;ruz@bestpractical.com&amp;gt; 4/10/08 4:56 PM &amp;gt;&amp;gt;&amp;gt; done with find html/ -type f | xargs perl -i -pwe &amp;#039;s/(\w&amp;quot;)&amp;lt;%/$1 &amp;lt;%</description>
<pubDate>11 Apr  2008 05:23:34 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73427</link>
</item><item>
<title>Re: RT 3.6.6 / CLI Error</title>
<description>Sorry, forgot to add the correct rt call: rt show ticket/ticket_id/attachments  Kühne + Nagel (AG &amp;amp; Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann</description>
<pubDate>11 Apr  2008 02:22:12 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73423</link>
</item><item>
<title>RT 3.6.6 / CLI Error</title>
<description>Hi RT Developers, Just got a strange error from CLI (rt). If you use rt cli to grab information from a ticket: Use of uninitialized value in split a</description>
<pubDate>11 Apr  2008 02:17:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73422</link>
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<title>Re: [3.8beta PATCH 1/3] xhtml: uppercase element names/attributes</title>
<description>done with find html/ -type f | xargs perl -i -pwe &amp;#039;s/(\w&amp;quot;)&amp;lt;%/$1 &amp;lt;%/g&amp;#039; please check On Fri, Apr 11, 2008 at 12:51 AM, Ruslan Zakirov &amp;lt;ruz@bestpractic</description>
<pubDate>10 Apr  2008 13:56:31 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73408</link>
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<title>Re: [3.8beta PATCH 1/3] xhtml: uppercase element names/attributes</title>
<description>I&amp;#039;m going to apply, but please send me patch that returns back space in &amp;quot;LIKE&amp;quot;&amp;lt;%... It&amp;#039;s very hard to read such code without spaces. I don&amp;#039;t think the</description>
<pubDate>10 Apr  2008 13:51:50 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73407</link>
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<title>Re: [3.8beta PATCH 3/3] xhtml: elements which labels reference must have &amp;quot;id&amp;quot;s</title>
<description>applied, thanks. 2008/4/11 Jason Long &amp;lt;jlong@messiah.edu&amp;gt;: &amp;gt; This patch contains fix for output like this: &amp;gt; &amp;gt;  &amp;lt;label class=&amp;quot;horizontal&amp;quot; for=&amp;quot;NewRe</description>
<pubDate>10 Apr  2008 13:47:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73406</link>
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<title>Re: [3.8beta PATCH 2/3] xhtml: more uppercase elements/attributes</title>
<description>aplied 2008/4/11 Jason Long &amp;lt;jlong@messiah.edu&amp;gt;: &amp;gt; This patch continues with more XHTML cleanups. &amp;gt; --- &amp;gt; &amp;gt;  html/Admin/Elements/SelectCustomFieldL</description>
<pubDate>10 Apr  2008 13:43:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73405</link>
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<title>[3.8beta PATCH 3/3] xhtml: elements which labels reference must have	&amp;quot;id&amp;quot;s</title>
<description>This patch contains fix for output like this:  &amp;lt;label class=&amp;quot;horizontal&amp;quot; for=&amp;quot;NewReminder-Subject&amp;quot; &amp;gt;Subject:&amp;lt;/label&amp;gt;  &amp;lt;input type=&amp;quot;text&amp;quot; size=&amp;quot;15&amp;quot;</description>
<pubDate>10 Apr  2008 13:01:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73404</link>
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<title>[3.8beta PATCH 2/3] xhtml: more uppercase elements/attributes</title>
<description>This patch continues with more XHTML cleanups. ---  html/Admin/Elements/SelectCustomFieldLookupType |  2 +- html/Admin/Elements/SelectCustomFieldT</description>
<pubDate>10 Apr  2008 13:01:08 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73403</link>
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<title>[3.8beta PATCH 1/3] xhtml: uppercase element names/attributes</title>
<description>This patch finds a bunch of places where uppercase HTML attributes were used and replaces them with the XHTML lowercase equivalents. ---  html/Admin/</description>
<pubDate>10 Apr  2008 13:01:02 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73402</link>
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<title>Re: RT 3.7.80 - First RT 3.8 beta release</title>
<description>Jesse Vincent wrote: &amp;gt; &amp;gt; RT 3.7.80 isn&amp;#039;t recommended for production use, but feedback is &amp;gt; appreciated. The upgrade of &amp;quot;RT&amp;#039;s system database objects</description>
<pubDate>10 Apr  2008 11:01:22 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73393</link>
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<title>Re: Bug in Ticket/Elements/ShowGnuPGStatus</title>
<description>On Mon, Apr 7, 2008 at 6:29 PM, Otmar Lendl &amp;lt;ol@bofh.priv.at&amp;gt; wrote: &amp;gt; &amp;gt; Folks, &amp;gt; &amp;gt; I&amp;#039;ve been debugging my RTIR installation regarding GnuPG (my mai</description>
<pubDate>07 Apr  2008 08:47:21 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73253</link>
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<title>Bug in Ticket/Elements/ShowGnuPGStatus</title>
<description>Folks, I&amp;#039;ve been debugging my RTIR installation regarding GnuPG (my main error turned out to be the missing Set(@MailPlugins, &amp;#039;Auth::MailFrom&amp;#039;, &amp;#039;Aut</description>
<pubDate>07 Apr  2008 07:29:17 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73246</link>
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<title>Re: dumpfile-to-rt3.0 problem</title>
<description>Thanks, that was exactly the problem and it worked great after I fixed it in mysql! On Mon, Mar 31, 2008 at 1:37 PM, Kevin Falcone &amp;lt;falcone@bestpract</description>
<pubDate>03 Apr  2008 20:35:57 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73188</link>
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<title>Re: [Rt-commit] r11466 - rt/branches/3.6-RELEASE/lib/RT</title>
<description>When we send an outgoing email and encode according to EmailOutputEncoding option we have to re-encode back to utf-8 to store OutgoingRecord in the D</description>
<pubDate>03 Apr  2008 20:18:49 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73184</link>
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<title>Re: dumpfile-to-rt3.0 problem</title>
<description>On Mar 31, 2008, at 11:41 AM, Matthew Edlefsen wrote: &amp;gt; Hi there, &amp;gt;  I&amp;#039;m trying to use the RT2.0-to-RT3.0 tool to migrate an rt2 &amp;gt; database off an o</description>
<pubDate>31 Mar  2008 10:37:20 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73042</link>
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<title>dumpfile-to-rt3.0 problem</title>
<description>Hi there,  I&amp;#039;m trying to use the RT2.0-to-RT3.0 tool to migrate an rt2 database off an old machine running postgres onto a new freebsd 6 server runn</description>
<pubDate>31 Mar  2008 08:41:06 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73041</link>
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<title>Re: Getting an error on site after upgrade of perl?</title>
<description>Mark Grob wrote: &amp;gt; Thanks Mike. &amp;gt; &amp;gt; I think I was in the same boat as the person in IRC. Darn CentOS updates :-) &amp;gt; &amp;gt; Your solution worked! &amp;gt; &amp;gt; Than</description>
<pubDate>31 Mar  2008 06:57:45 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73040</link>
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<title>Re: Getting an error on site after upgrade of perl?</title>
<description>Thanks Mike. I think I was in the same boat as the person in IRC. Darn CentOS updates :-) Your solution worked! Thanks, Mark   On 3/31/08 9:49 A</description>
<pubDate>31 Mar  2008 06:51:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73039</link>
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<title>Re: Getting an error on site after upgrade of perl?</title>
<description>Grob, Mark - Nick wrote: &amp;gt; I am getting the following error on my implementation of RT. any &amp;gt; suggestions? &amp;gt; &amp;gt; Is RT not friendly with Perl 5.8.5.</description>
<pubDate>31 Mar  2008 06:49:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73038</link>
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<title>Getting an error on site after upgrade of perl?</title>
<description>I am getting the following error on my implementation of RT. any suggestions? Is RT not friendly with Perl 5.8.5. -Mark ----------------------------</description>
<pubDate>31 Mar  2008 06:06:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/73037</link>
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<title>Re: [ANNOUNCE] rtconsole / REST issue</title>
<description>&amp;gt; &amp;gt; &amp;gt;&amp;gt; We have an issue with the REST API : afaik it&amp;#039;s not possible to get the &amp;gt;&amp;gt; list of queues available on a RT server. &amp;gt; &amp;gt;Hm. Indeed this doesn&amp;#039;t</description>
<pubDate>26 Mar  2008 11:34:58 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72923</link>
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<title>Re: [ANNOUNCE] rtconsole / REST issue</title>
<description>Jesse Vincent wrote: &amp;gt;  &amp;gt;&amp;gt; We have an issue with the REST API : afaik it&amp;#039;s not possible to get the &amp;gt;&amp;gt; list of queues available on a RT server. &amp;gt;&amp;gt;</description>
<pubDate>26 Mar  2008 11:28:43 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72922</link>
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<title>Re: [ANNOUNCE] rtconsole / REST issue</title>
<description>Jesse Vincent a écrit : &amp;gt;  &amp;gt;&amp;gt; We have an issue with the REST API : afaik it&amp;#039;s not possible to get the &amp;gt;&amp;gt; list of queues available on a RT server. &amp;gt;&amp;gt;</description>
<pubDate>26 Mar  2008 11:12:09 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72921</link>
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<title>Re: [ANNOUNCE] rtconsole / REST issue</title>
<description>&amp;gt; We have an issue with the REST API : afaik it&amp;#039;s not possible to get the &amp;gt; list of queues available on a RT server. Hm. Indeed this doesn&amp;#039;t seem to</description>
<pubDate>26 Mar  2008 10:58:11 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72920</link>
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<title>Re: [ANNOUNCE] rtconsole / REST issue</title>
<description>Hi! I tested it on our installation. A first problem raised up. If I try to open a merged ticket (&amp;quot;A&amp;quot; merged in &amp;quot;B&amp;quot; I try to open &amp;quot;A&amp;quot;), the script c</description>
<pubDate>25 Mar  2008 06:40:52 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72848</link>
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<title>[ANNOUNCE] rtconsole / REST issue</title>
<description>Hi, I&amp;#039;d like to announce rtconsole (RT::Clien::Console on CPAN). It&amp;#039;s a ncurses (text only) based interface for RT. It uses the REST API, and POE. V</description>
<pubDate>25 Mar  2008 04:59:32 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72844</link>
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<title>Re: Overwriting a global scrip or disable it</title>
<description>Hi wagner, Seach the wiki for disableglobalscrips its a nice add on from dirk pape. Torsten  KÃ¼hne + Nagel (AG &amp;amp; Co.) KG, GeschÃ¤ftsleitung: Hans-G</description>
<pubDate>25 Mar  2008 00:36:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72841</link>
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<title>Re: Overwriting a global scrip or disable it</title>
<description>If the scrip just sends mail, you can create an empty template of the same name in that queue. RT will not send a blank mail message. If that template</description>
<pubDate>24 Mar  2008 14:38:25 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72827</link>
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<title>Overwriting a global scrip or disable it</title>
<description>Hello, There&amp;#039;s some way to disable a global scrip in a queue or overwrite it with a queue specific scrip? Tks, Wagner Sartori Junior -- View this</description>
<pubDate>24 Mar  2008 14:32:18 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72826</link>
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<title>RT translation status page</title>
<description>Dear RT users/developpers, I made a web page to track the translations status of RT releases:  http://rt-i18n.easter-eggs.org/ this page is update</description>
<pubDate>19 Mar  2008 08:33:40 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72742</link>
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<title>extend USERS table adding fields...</title>
<description>Hello, I added some more fields to USERS table, I overwrote _Value and I add _LocalAccessible to RT::User. I made these changes in \opt\RT3\lib\RT\Us</description>
<pubDate>12 Mar  2008 14:34:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72594</link>
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<title>Re: Request For Comments - ExternalAuth (Hoping to be RTx::ExternalAuth v0.1)</title>
<description>Shouldn&amp;#039;t User_Local be User_Vendor? That way User_Local will still be free for local customizations. On 3/11/08, Mike Peachey &amp;lt;mike.peachey@jennic.c</description>
<pubDate>11 Mar  2008 08:11:53 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72546</link>
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<title>Request For Comments - ExternalAuth (Hoping to be RTx::ExternalAuth v0.1)</title>
<description>Afternoon everyone. For those that don&amp;#039;t know, I have dedicated a lot of time recently to creating a new External Authentication system as an extens</description>
<pubDate>11 Mar  2008 05:55:26 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72540</link>
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<title>Google Summer of Code!</title>
<description>Greetings! The application process for Google Summer of Code 2008 - (http://code.google.com/soc/2008/) - has started. For those who don&amp;#039;t know, this</description>
<pubDate>10 Mar  2008 17:34:38 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72536</link>
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<title>Re: [RTIR] Bulk Abandon - 3.7.13</title>
<description>Yea, I was flipping through the cvs ... (err svn) tree&amp;#039;s and saw.  Kinda sparked some other thought which lead to the sanity check. Thanks! :-) On</description>
<pubDate>07 Mar  2008 05:52:48 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72486</link>
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<title>Re: [RTIR] Bulk Abandon - 3.7.13</title>
<description>We&amp;#039;ve fixed that problem in new versions. On Thu, Mar 6, 2008 at 7:36 PM, Wes Young &amp;lt;wcyoung@buffalo.edu&amp;gt; wrote: &amp;gt; Figured I&amp;#039;d follow up with my own</description>
<pubDate>07 Mar  2008 01:08:24 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72482</link>
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<title>RT 3.7.80 - First RT 3.8 beta release</title>
<description>Ruslan has rolled the tarball for the first Beta release of RT 3.8.  The changelog appears below. Most of the infrastructure-level changes we expect</description>
<pubDate>06 Mar  2008 10:57:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72475</link>
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<title>Re: [RTIR] Bulk Abandon - 3.7.13</title>
<description>Figured I&amp;#039;d follow up with my own fix here (if only so I can search on  it later... :)) adding: return unless($Ticket) to UpdateData: ~65 seems to</description>
<pubDate>06 Mar  2008 08:36:47 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72470</link>
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<title>[RTIR] Bulk Abandon - 3.7.13</title>
<description>Has anyone come across this error when trying to do a BulkAbandon on a  group of [RTIR] tickets: System error error:     Can&amp;#039;t call method &amp;quot;Cur</description>
<pubDate>05 Mar  2008 09:12:58 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72430</link>
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<title>Re: Custom fields: types and widgets.</title>
<description>Jan, Did you ever figure this out? This thread might help: http://lists.bestpractical.com/pipermail/rt-users/2007-November/048774.html -Todd ------</description>
<pubDate>02 Mar  2008 18:13:35 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72372</link>
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<title>Re: Looking up a ticket by attachment&amp;#039;s messageid</title>
<description>An old patch to do what you want is available from &amp;lt;URL:http://www.usit.uio.no/it/rt/modifications/&amp;gt; under the title &amp;quot;Use References and In-Reply-to o</description>
<pubDate>27 Feb  2008 22:55:29 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72322</link>
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<title>Re: Looking up a ticket by attachment&amp;#039;s messageid</title>
<description>&amp;gt;&amp;gt;&amp;gt;&amp;gt;&amp;gt; &amp;quot;Gordon&amp;quot; == Gordon Messmer &amp;lt;yinyang@eburg.com&amp;gt; writes: Gordon&amp;gt; I wanted to be able to track issues with RT3, but not use RT3 Gordon&amp;gt; as a gatew</description>
<pubDate>27 Feb  2008 10:14:14 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72313</link>
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<title>Re: Callbacks and static/dynamic paths</title>
<description>Thanks heaps for that Todd, works like a charm. Cheers, Karl &amp;gt; Karl, &amp;gt; &amp;gt; Try replacing &amp;quot;path&amp;quot; with &amp;quot;html&amp;quot; and then turn it into an &amp;lt;a&amp;gt; element. &amp;gt; &amp;gt;</description>
<pubDate>26 Feb  2008 19:38:20 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72298</link>
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<title>Re: Callbacks and static/dynamic paths</title>
<description>Karl, Try replacing &amp;quot;path&amp;quot; with &amp;quot;html&amp;quot; and then turn it into an &amp;lt;a&amp;gt; element. -Todd On 2/26/08, lists@panic.co.nz &amp;lt;lists@panic.co.nz&amp;gt; wrote: &amp;gt; Hi, &amp;gt;</description>
<pubDate>26 Feb  2008 19:00:34 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/devel/72297</link>
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