
jesse at bestpractical
Nov 14, 2006, 10:21 AM
Post #1 of 1
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RT Spring Training: San Francisco / Boston / Amsterdam
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It's time to start thinking about spring training! While we can't fly you to Florida for an all-expenses paid holiday watching America's finest baseball teams getting ready to slug it out, we can offer you world-class RT training. This comprehensive session will cover: * RT's system architecture * A guided tour of the RT source code * Extension mechanisms you can use to customize RT * How to tie RT into your existing authentication infrastructure * Bulding your own tools that talk to the RT backend * Automating common procedures * Customizing RT's workflow to match your own * How to write custom reports based on RT's data This session will be offered in: * San Francisco, CA on Monday, January 22nd, 2007 * Boston, MA on Monday, February 12th, 2007 * Amsterdam, The Netherlands on Monday, March 5th, 2007 Additionally, we offer private training sessions for organizations. If you would like to schedule a private training session, please drop us a line at training[at]bestpractical.com. Register now to reserve your seat! Space is limited. Reservations To reserve a seat, please send mail to training[at]bestpractical.com with the names and email addresses of all attendees. We need to receive a check, wire transfer, or purchase order two weeks prior to the class or your seat will be released. Payment Policy The cost of the class includes materials. Payment or purchase order must be received two weeks prior to the date of the class. $995 USD for classes in the Us EUR 800 for the class in Amsterdam Upon receipt of your reservation we will email you an invoice. Hardcopies of your invoices will be given to you at the training session. If your company requires a hardcopy prior to that, please provide us with the contact and address and we will mail it. Cancellation Policy Two weeks prior to the start date of the class - $250 USD / EUR 200 is non-refundable. 72 hours prior to the start time of the class - entire fee is non-refundable.
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