Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/announce/ en-us (c) Gossamer Threads Inc. All rights reserved. 12 Feb 2012 11:49:43 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/announce/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg I'm happy to announce that RT 4.0.5 is now available for download. http://download.bestpractical.com/pub/rt/release/rt-4.0.5.tar.gz http://download.b 02 Feb 2012 13:40:39 -0800 http://www.gossamer-threads.com/lists/rt/announce/108252 March 2012 will bring a two-day RT training session to our hometown of Boston! To learn more and sign up online, visit <https://shop.bestpractical.co 01 Dec 2011 12:28:16 -0800 http://www.gossamer-threads.com/lists/rt/announce/107074 RT 4.0.3 contained a serious bug wherein upgrades from any version of RT 3 to RT 4.0.3 broke template interpolation; please do not use it. If you had 10 Nov 2011 13:24:46 -0800 http://www.gossamer-threads.com/lists/rt/announce/106601 I'm happy to announce that RT 4.0.3 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.3.tar.gz http://download.bestpractical. 08 Nov 2011 10:37:47 -0800 http://www.gossamer-threads.com/lists/rt/announce/106498 I'm happy to announce that RT 3.8.11 is now available. http://download.bestpractical.com/pub/rt/release/rt-3.8.11.tar.gz http://download.bestpractica 08 Nov 2011 10:36:59 -0800 http://www.gossamer-threads.com/lists/rt/announce/106497 If you are running RT 3 under mod_fastcgi, you may be vulnerable to the FCGI module's CVE-2011-2766. The vulnerability affects FCGI versions 0.70 tho 05 Oct 2011 09:49:02 -0800 http://www.gossamer-threads.com/lists/rt/announce/105819 I'm happy to announce that RT 4.0.2 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.2.tar.gz http://download.bestpractical. 17 Aug 2011 10:00:24 -0800 http://www.gossamer-threads.com/lists/rt/announce/104687 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities 09 Aug 2011 07:24:35 -0800 http://www.gossamer-threads.com/lists/rt/announce/104450 I'm happy to announce that RT 4.0.1 is now available. http://download.bestpractical.com/pub/rt/release/rt-4.0.1.tar.gz http://download.bestpractical. 22 Jun 2011 13:45:53 -0800 http://www.gossamer-threads.com/lists/rt/announce/103251 On Friday September 30th, 2011 Best Practical Solutions will cease support for the 3.6 series of Request Tracker. 3.6.0 was released on June 15th 200 17 Jun 2011 07:30:08 -0800 http://www.gossamer-threads.com/lists/rt/announce/103144 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. 2011 will bring two-day training sessions to six cities 17 Jun 2011 07:24:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/103145 Today we're releasing RT 4.0.0. This release represents over a year of hard work and more than 2000 commits. With a new major version number, we too 28 Apr 2011 12:05:57 -0800 http://www.gossamer-threads.com/lists/rt/announce/101673 This is a security release of RT. It resolves CVE-2011-1686, CVE-2011-1687, CVE-2011-1688, CVE-2011-1689, and CVE-2011-1690. You can download it her 14 Apr 2011 07:01:35 -0800 http://www.gossamer-threads.com/lists/rt/announce/101366 This release of RT contains important bugfixes. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.10.tar.gz http://d 14 Apr 2011 07:00:54 -0800 http://www.gossamer-threads.com/lists/rt/announce/101365 In the process of preparing the release of RT 4.0.0, we performed an extensive security audit of RT's source code. During this audit, several vulnera 14 Apr 2011 06:59:18 -0800 http://www.gossamer-threads.com/lists/rt/announce/101364 We are happy to announce that RT 3.8.9 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.9.tar.gz h 16 Feb 2011 15:15:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/99888 All released versions of RT from 3.0.0 through 3.8.9rc1 use an insecure hashing algorithm to store user passwords. If an attacker is able to gain read 19 Jan 2011 15:10:00 -0800 http://www.gossamer-threads.com/lists/rt/announce/99305 We are happy to announce that RTFM 2.4.3 is now ready for download. It includes a number of bugfixes and an important compatibility fix which you nee 30 Dec 2010 09:14:21 -0800 http://www.gossamer-threads.com/lists/rt/announce/98837 It gives me great pleasure to release RT 3.9.4, the first development snapshot leading up to the eventual release of RT 4.0.0. This snapshot is imme 28 Sep 2010 14:36:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/96439 I'm pleased to announce that the first release candidate for RTIR 2.6.0 is now available for download. The major change in RTIR 2.6 is improved cont 28 Sep 2010 14:08:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/96434 A good long time ago, I announced that we'd begun work on a massive re-engineering effort to update and improve RT, replacing large parts of the inte 28 Sep 2010 09:47:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/96427 Over the past few weeks, I've been spending my time putting together an initial implementation of a modern phone-friendly interface for RT. We've jus 05 Aug 2010 14:08:31 -0800 http://www.gossamer-threads.com/lists/rt/announce/95028 We are happy to announce that RT 3.8.8 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.8.tar.gz h 05 May 2010 14:16:06 -0800 http://www.gossamer-threads.com/lists/rt/announce/93239 We are happy to announce that RT 3.8.7 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.7.tar.gz h 11 Dec 2009 11:25:02 -0800 http://www.gossamer-threads.com/lists/rt/announce/90756 This is a security release of RT. It includes a fix for the session fixation vulnerability detailed in the following announcements: http://blog.bestpr 30 Nov 2009 12:52:48 -0800 http://www.gossamer-threads.com/lists/rt/announce/90383 In late September, a customer contacted us to report a session fixation vulnerability in RT 3.8.5 and all earlier versions back to and including RT 3. 30 Nov 2009 08:51:05 -0800 http://www.gossamer-threads.com/lists/rt/announce/90363 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. We've been teaching users and administrators how to get t 19 Nov 2009 14:31:25 -0800 http://www.gossamer-threads.com/lists/rt/announce/90167 We are happy to announce that RT 3.8.6 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.6.tar.gz h 20 Oct 2009 07:44:55 -0800 http://www.gossamer-threads.com/lists/rt/announce/89364 This release of RT-3.8.5 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.5.tar 14 Sep 2009 12:27:35 -0800 http://www.gossamer-threads.com/lists/rt/announce/88506 This release of RT-3.6.9 contains an important security fix. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.6.9.tar 14 Sep 2009 12:22:17 -0800 http://www.gossamer-threads.com/lists/rt/announce/88505 We are happy to announce that RTFM 2.4.2 is now ready for download It includes a number of bugfixes and an important compatibility fix which you need 11 Jun 2009 08:28:36 -0800 http://www.gossamer-threads.com/lists/rt/announce/86536 We are happy to announce that RT 3.8.4 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.4.tar.gz h 10 Jun 2009 15:35:31 -0800 http://www.gossamer-threads.com/lists/rt/announce/86496 We are happy to announce that RT 3.6.8 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.6.8.tar.gz h 10 Jun 2009 14:51:31 -0800 http://www.gossamer-threads.com/lists/rt/announce/86495 We are happy to announce that RT 3.8.3 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.3.tar.gz 27 May 2009 13:08:57 -0800 http://www.gossamer-threads.com/lists/rt/announce/86024 Best Practical Solutions provides unparalleled instruction in how to get the most out of RT. We've been teaching users and administrators how to g 27 Feb 2009 11:27:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/83403 Hello, I'm proud to announce new stable releases of RTIR and RTFM. You can download them from: http://download.bestpractical.com/pub/rt/devel/RT-IR- 12 Jan 2009 16:06:07 -0800 http://www.gossamer-threads.com/lists/rt/announce/81443 We are happy to announce that RT 3.8.2 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.2.tar.gz h 07 Jan 2009 06:34:44 -0800 http://www.gossamer-threads.com/lists/rt/announce/81283 Hi, I'm happy to announce new release of RTIR extension. This version is an almost complete renewal of the code base to integrate RTIR with the lates 16 Sep 2008 04:33:47 -0800 http://www.gossamer-threads.com/lists/rt/announce/78713 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Following the release of RT 3.8.1, I'm happy to announce a new version of RTFM. This version of RTFM i 27 Aug 2008 14:10:10 -0800 http://www.gossamer-threads.com/lists/rt/announce/77912 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I'm pleased to announce the latest release of RT 3.8. This update contains important bugfixes and some 18 Aug 2008 14:09:23 -0800 http://www.gossamer-threads.com/lists/rt/announce/77412 *RT Training Announcement - October 24, 2008* We're excited about the recent release of RT 3.8.0, and we're excited about the first training session 22 Jul 2008 14:42:56 -0800 http://www.gossamer-threads.com/lists/rt/announce/76618 *RT Training Announcement - October 24, 2008* We're excited about the recent release of RT 3.8.0, and we're excited about the first training session 22 Jul 2008 14:11:33 -0800 http://www.gossamer-threads.com/lists/rt/announce/76598 All versions of RT from 3.0.0 to 3.6.6 (including some, but not all RT 3.7 development releases) are vulnerable to a potential remote denial of servic 23 Jun 2008 08:17:18 -0800 http://www.gossamer-threads.com/lists/rt/announce/75548 I'm pleased to announce the latest release of RT 3.6. This update contains important bugfixes, as well as minor functionality improvements. You can 16 Jun 2008 14:50:21 -0800 http://www.gossamer-threads.com/lists/rt/announce/75312 [.For the non-Russian speakers in the audience: We're pleased to announce request-tracker.ru, a community dedicated to the Russian- language RT c 20 Feb 2008 10:53:07 -0800 http://www.gossamer-threads.com/lists/rt/announce/72101 This is what I get for basing a release announcement on the annoucement for the Release Candidate. RT 3.6.6 FINAL is now availabe. And rest assured t 22 Jan 2008 09:35:09 -0800 http://www.gossamer-threads.com/lists/rt/announce/71189 I've just rolled a second rc of RT 3.6.6. It would likely be 3.6.6, but I'm about to run away to Portugal for a week's holiday and big releases right 22 Jan 2008 09:11:58 -0800 http://www.gossamer-threads.com/lists/rt/announce/71188 2008 RT Training As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instru 18 Jan 2008 11:34:29 -0800 http://www.gossamer-threads.com/lists/rt/announce/71122 Best Practical is pleased to announce a new release of the Request Tracker FAQ Manager (RTFM). This release encompasses more than 3 years of developm 12 Oct 2007 10:11:03 -0800 http://www.gossamer-threads.com/lists/rt/announce/69018 This release of RT is primarly a bugfix release for RT 3.6.4, though a few small improvements did manage to creep into the codebase. You can download 01 Oct 2007 14:37:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/68810 I'm pleased to announce the immediate availability of RT 3.6.4: You can download this version of RT from: http://download.bestpractical.com/pub/rt/r 05 Jul 2007 13:06:04 -0800 http://www.gossamer-threads.com/lists/rt/announce/66504 I'm happy to announce a new release of our RT2 to RT3 conversion tool. This work was sponsored by DESY and we're grateful for their support in updat 14 Mar 2007 15:34:17 -0800 http://www.gossamer-threads.com/lists/rt/announce/63876 In certain circumstances, a malicious (or incompetent) remote attacker can coax an RT 3.4.6 or 3.6.3 instance into getting into a mail loop with i 14 Mar 2007 10:24:40 -0800 http://www.gossamer-threads.com/lists/rt/announce/63847 Hot on the heels of RT 3.6.2, Best Practical brings you a small early holiday gift: RT 3.6.3. This release is primarily a bugfix release, though it 21 Dec 2006 10:47:08 -0800 http://www.gossamer-threads.com/lists/rt/announce/62056 [.The PGP signature on my previous message was invalid. We _always_ sign production releases of RT with the same PGP key I use to sign my email me 18 Dec 2006 15:13:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/61915 I'm pleased to announce RT 3.6.2. This release features some fairly major improvments to customization of the "RT at a glance" portlet, as well as 18 Dec 2006 14:54:50 -0800 http://www.gossamer-threads.com/lists/rt/announce/61914 It's time to start thinking about spring training! While we can't fly you to Florida for an all-expenses paid holiday watching America's finest ba 14 Nov 2006 10:21:04 -0800 http://www.gossamer-threads.com/lists/rt/announce/61258 I'm pleased to announce the immediate availability of RT 3.4.6. This maintenance release of RT 3.4, the previous stable version of RT provides a 19 Oct 2006 18:31:38 -0800 http://www.gossamer-threads.com/lists/rt/announce/60612 I know I promised to release RT 3.6.1 on Friday, but I slightly overestimated the free-time I'd have on the day we launched Hiveminder, our new coll 08 Aug 2006 12:23:16 -0800 http://www.gossamer-threads.com/lists/rt/announce/58453 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Live from the Nordic Perl Workshop, it gives me great 15 Jun 2006 04:49:05 -0800 http://www.gossamer-threads.com/lists/rt/announce/56787 Best Practical Solutions Announces SVK Acquisition - Total World Domination Plan Proceeding Apace Every ticketing system sucks. Here at Best Practic 05 Jun 2006 14:55:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/56522 We're excited to announce that we've partnered with Gossamer Host to provide a managed hosting platform for Request Tracker. Gossamer has been dev 27 Feb 2006 18:14:12 -0800 http://www.gossamer-threads.com/lists/rt/announce/53344 I'm pleased to announce the immediate availability of RT 3.4.5, the latest production release of the world's most popular[1] open source ticketing sys 12 Jan 2006 08:03:18 -0800 http://www.gossamer-threads.com/lists/rt/announce/51858 It gives me great pleasure to announce the first release of Jifty, a new web application framework in Perl. Jifty is designed to help you write clean 25 Dec 2005 12:53:22 -0800 http://www.gossamer-threads.com/lists/rt/announce/51520 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instruction in how to get the 12 Sep 2005 11:46:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/48185 It gives me great pleasure to announce the latest stable release of RT, version 3.4.4. This release features a couple of bugfixes for errors in RT 3.4 28 Aug 2005 12:57:44 -0800 http://www.gossamer-threads.com/lists/rt/announce/48184 It gives me an almost unhealthy amount of pleasure to announce the availability of /RT Essentials/ from O'Reilly Media. RT Essentials is the first b 24 Aug 2005 16:50:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/47592 Trying to install this version, make fixdeps can't install the mechanize stuff, apparently because my Fedora Core 4 machine doesn't have pod2test inst 11 Aug 2005 11:00:46 -0800 http://www.gossamer-threads.com/lists/rt/announce/47241 I'm pleased to announce the release of RT 3.4.3. This new release features a number of small updates and improvements, more extensive tests, better do 10 Aug 2005 12:40:36 -0800 http://www.gossamer-threads.com/lists/rt/announce/47200 * * * * Only three weeks left to sign up for RT training at OSCON 11 Jul 2005 22:09:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/46290 I am pleased to announce the release of Asset Tracker 1.0. Asset Tracker (AT) is an add-on for Request Tracker (RT) 3.4. AT is designed to keep trac 12 May 2005 17:43:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/44201 Darren Chamberlain, Richard Foley, Dave Rolsky, Robert Spier and I have written a book about RT for O'Reilly Media. I'm sure you'll hear a lot more a 10 May 2005 11:23:33 -0800 http://www.gossamer-threads.com/lists/rt/announce/44106 I'm pleased to announce RT 3.4.2, a new release in the RT 3.4 stable release series. This version of RT is a bit delayed and as such features more tha 04 May 2005 11:11:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/43941 RT 3.2.3 is now available for download. This maintenance release contains numerous bugfixes and represents a longer delay between releases in a stable 22 Feb 2005 21:40:45 -0800 http://www.gossamer-threads.com/lists/rt/announce/41110 I'm pleased to announce the immediate availabilty of RT 3.4.1. This release fixes a number of small issues discovered since the release of RT 3.4.0 an 15 Feb 2005 20:44:34 -0800 http://www.gossamer-threads.com/lists/rt/announce/40881 It gives me great pleasure to announce the immediate availability of RT 3.4.0. This release features a completely redesigned custom fields system, as 01 Feb 2005 07:10:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/40406 I'm pleased to announce the first release candidate of RT 3.4.0. This release contains all functionality we expect to be present in RT 3.4.0 and has b 20 Dec 2004 11:16:41 -0800 http://www.gossamer-threads.com/lists/rt/announce/39248 This evening Best Practical completed a server migration to a new host: diesel.bestpractical.com 69.25.201.132 Please bear with us a 10 Dec 2004 22:59:56 -0800 http://www.gossamer-threads.com/lists/rt/announce/39038 We are pleased to offer two additional sessions: * Sydney, Australia on Monday, March 14, 2005 * Austin, Texas on Monday, April 4, 20 01 Dec 2004 16:55:40 -0800 http://www.gossamer-threads.com/lists/rt/announce/38753 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instruction in how to get the 19 Nov 2004 13:38:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/38511 This summer, we brought RT training to Washington DC, Los Angeles and Frankfurt, Germany. We're currently planning this fall's "RT Developer Training 06 Oct 2004 12:37:23 -0800 http://www.gossamer-threads.com/lists/rt/announce/37174 I'm pleased to announce RT 3.2.2, the third stable release of RT 3.2. This release features numerous minor UI, performance and functionality impro 27 Sep 2004 13:50:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/36838 RT 3.0.x is a "maintenance-only" branch of RT and is no longer recommended for new deployments. We'd much rather have you using the much spiffier 14 Sep 2004 20:52:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/36536 I'm pleased to announce the release of RT 3.2.1. This is the first patch release after the initial release of RT 3.2. As such, it's got a rather heavy 15 Jul 2004 13:28:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/34970 I'm pleased to announce the public release of RT 3.2.0. RT 3.2 represents over 15 months of new development and includes a number of new features and 30 Jun 2004 12:59:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/34290 I'm pleased to announce the immediate availability of RTFM 2.0.4. This release fixes three small but important issues: * RTFM was sometimes o 11 Jun 2004 10:24:54 -0800 http://www.gossamer-threads.com/lists/rt/announce/33637 Next Monday, we'll be offering RT developer training in Washington. We've had a few last minute cancellations, which means I get to play the part of " 07 Jun 2004 10:51:48 -0800 http://www.gossamer-threads.com/lists/rt/announce/33451 While we've been hard at work on RT 3.2.x, that hasn't been all we've been focusing on. RT 3.2 focuses mainly on library and interface-level changes 31 May 2004 07:34:39 -0800 http://www.gossamer-threads.com/lists/rt/announce/33251 I'm pleased to announce the release of RT 3.0.11. This version of RT features numerous small bugfixes and improvements. Of particular interest: * I 25 May 2004 20:01:28 -0800 http://www.gossamer-threads.com/lists/rt/announce/33102 After Best Practical's primary colocated server was compromised last week, we disabled downloads of RT, RTFM and RTIR until we could conduct an audit 10 Apr 2004 22:50:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/103 Best Practical Solutions -- SECURITY ADVISORY On 7 April 2004, we detected anomolous system activity on www.bestpractical.com (63.251.136.85), the ho 08 Apr 2004 13:36:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/102 Live and direct from the YAPC::Taipei::2004 release party at Cafe Oso in Taipei, Taiwan, I'm pleased to announce the release of RTFM 2.0.3. This rel 28 Mar 2004 07:18:39 -0800 http://www.gossamer-threads.com/lists/rt/announce/100 Live and direct from the YAPC::Taipei::2004 release party at Cafe Oso in Taipei, Taiwan, I'm pleased to announce the immediate release of a new stab 28 Mar 2004 07:18:37 -0800 http://www.gossamer-threads.com/lists/rt/announce/101 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We pr 12 Mar 2004 12:30:50 -0800 http://www.gossamer-threads.com/lists/rt/announce/99 A virus forged mail from me to rt-announce. I'd recommend against opening that last message. We're looking into what we can do to further-lock down t 19 Feb 2004 01:48:17 -0800 http://www.gossamer-threads.com/lists/rt/announce/98 I'm pleased to announce the immediate availability of RT 3.0.9. This version includes a new, tested port to Oracle 9iR2, as well as a number of si 13 Feb 2004 10:47:55 -0800 http://www.gossamer-threads.com/lists/rt/announce/96 A new version of the RT2 to RT 3 migration tool is available. This version handles links to deleted tickets better and provides more verbose error r 13 Feb 2004 09:07:03 -0800 http://www.gossamer-threads.com/lists/rt/announce/95 I'm pleased to announce that RT for Incident Response 1.0.4 is now available at: http://www.fsck.com/pub/rt/release/rtir-1-0-4.tar.gz This versi 12 Feb 2004 13:53:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/94 Have you tried to do so yourself via the web interface? On Fri, Jan 23, 2004 at 02:19:10PM -0500, Hashim Mohamed wrote: > Please remove me from the 23 Jan 2004 12:28:07 -0800 http://www.gossamer-threads.com/lists/rt/announce/93 Just one day before its first birthday, I'm pleased to announce the release of RT2 to RT3 1.21. This new version includes fixes for some commonly enc 23 Jan 2004 12:14:45 -0800 http://www.gossamer-threads.com/lists/rt/announce/92