Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/announce/ en-us (c) Gossamer Threads Inc. All rights reserved. 16 May 2008 19:17:12 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/announce/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg [.For the non-Russian speakers in the audience: We're pleased to announce request-tracker.ru, a community dedicated to the Russian- language RT c 20 Feb 2008 10:53:07 -0800 http://www.gossamer-threads.com/lists/rt/announce/72101 This is what I get for basing a release announcement on the annoucement for the Release Candidate. RT 3.6.6 FINAL is now availabe. And rest assured t 22 Jan 2008 09:35:09 -0800 http://www.gossamer-threads.com/lists/rt/announce/71189 I've just rolled a second rc of RT 3.6.6. It would likely be 3.6.6, but I'm about to run away to Portugal for a week's holiday and big releases right 22 Jan 2008 09:11:58 -0800 http://www.gossamer-threads.com/lists/rt/announce/71188 2008 RT Training As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instru 18 Jan 2008 11:34:29 -0800 http://www.gossamer-threads.com/lists/rt/announce/71122 Best Practical is pleased to announce a new release of the Request Tracker FAQ Manager (RTFM). This release encompasses more than 3 years of developm 12 Oct 2007 10:11:03 -0800 http://www.gossamer-threads.com/lists/rt/announce/69018 This release of RT is primarly a bugfix release for RT 3.6.4, though a few small improvements did manage to creep into the codebase. You can download 01 Oct 2007 14:37:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/68810 I'm pleased to announce the immediate availability of RT 3.6.4: You can download this version of RT from: http://download.bestpractical.com/pub/rt/r 05 Jul 2007 13:06:04 -0800 http://www.gossamer-threads.com/lists/rt/announce/66504 I'm happy to announce a new release of our RT2 to RT3 conversion tool. This work was sponsored by DESY and we're grateful for their support in updat 14 Mar 2007 15:34:17 -0800 http://www.gossamer-threads.com/lists/rt/announce/63876 In certain circumstances, a malicious (or incompetent) remote attacker can coax an RT 3.4.6 or 3.6.3 instance into getting into a mail loop with i 14 Mar 2007 10:24:40 -0800 http://www.gossamer-threads.com/lists/rt/announce/63847 Hot on the heels of RT 3.6.2, Best Practical brings you a small early holiday gift: RT 3.6.3. This release is primarily a bugfix release, though it 21 Dec 2006 10:47:08 -0800 http://www.gossamer-threads.com/lists/rt/announce/62056 [.The PGP signature on my previous message was invalid. We _always_ sign production releases of RT with the same PGP key I use to sign my email me 18 Dec 2006 15:13:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/61915 I'm pleased to announce RT 3.6.2. This release features some fairly major improvments to customization of the "RT at a glance" portlet, as well as 18 Dec 2006 14:54:50 -0800 http://www.gossamer-threads.com/lists/rt/announce/61914 It's time to start thinking about spring training! While we can't fly you to Florida for an all-expenses paid holiday watching America's finest ba 14 Nov 2006 10:21:04 -0800 http://www.gossamer-threads.com/lists/rt/announce/61258 I'm pleased to announce the immediate availability of RT 3.4.6. This maintenance release of RT 3.4, the previous stable version of RT provides a 19 Oct 2006 18:31:38 -0800 http://www.gossamer-threads.com/lists/rt/announce/60612 I know I promised to release RT 3.6.1 on Friday, but I slightly overestimated the free-time I'd have on the day we launched Hiveminder, our new coll 08 Aug 2006 12:23:16 -0800 http://www.gossamer-threads.com/lists/rt/announce/58453 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Live from the Nordic Perl Workshop, it gives me great 15 Jun 2006 04:49:05 -0800 http://www.gossamer-threads.com/lists/rt/announce/56787 Best Practical Solutions Announces SVK Acquisition - Total World Domination Plan Proceeding Apace Every ticketing system sucks. Here at Best Practic 05 Jun 2006 14:55:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/56522 We're excited to announce that we've partnered with Gossamer Host to provide a managed hosting platform for Request Tracker. Gossamer has been dev 27 Feb 2006 18:14:12 -0800 http://www.gossamer-threads.com/lists/rt/announce/53344 I'm pleased to announce the immediate availability of RT 3.4.5, the latest production release of the world's most popular[1] open source ticketing sys 12 Jan 2006 08:03:18 -0800 http://www.gossamer-threads.com/lists/rt/announce/51858 It gives me great pleasure to announce the first release of Jifty, a new web application framework in Perl. Jifty is designed to help you write clean 25 Dec 2005 12:53:22 -0800 http://www.gossamer-threads.com/lists/rt/announce/51520 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instruction in how to get the 12 Sep 2005 11:46:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/48185 It gives me great pleasure to announce the latest stable release of RT, version 3.4.4. This release features a couple of bugfixes for errors in RT 3.4 28 Aug 2005 12:57:44 -0800 http://www.gossamer-threads.com/lists/rt/announce/48184 It gives me an almost unhealthy amount of pleasure to announce the availability of /RT Essentials/ from O'Reilly Media. RT Essentials is the first b 24 Aug 2005 16:50:26 -0800 http://www.gossamer-threads.com/lists/rt/announce/47592 Trying to install this version, make fixdeps can't install the mechanize stuff, apparently because my Fedora Core 4 machine doesn't have pod2test inst 11 Aug 2005 11:00:46 -0800 http://www.gossamer-threads.com/lists/rt/announce/47241 I'm pleased to announce the release of RT 3.4.3. This new release features a number of small updates and improvements, more extensive tests, better do 10 Aug 2005 12:40:36 -0800 http://www.gossamer-threads.com/lists/rt/announce/47200 * * * * Only three weeks left to sign up for RT training at OSCON 11 Jul 2005 22:09:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/46290 I am pleased to announce the release of Asset Tracker 1.0. Asset Tracker (AT) is an add-on for Request Tracker (RT) 3.4. AT is designed to keep trac 12 May 2005 17:43:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/44201 On Tue, May 10, 2005 at 02:23:33PM, Jesse Vincent wrote: > > Darren Chamberlain, Richard Foley, Dave Rolsky, Robert Spier and I have > written a book 10 May 2005 11:54:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/44107 Darren Chamberlain, Richard Foley, Dave Rolsky, Robert Spier and I have written a book about RT for O'Reilly Media. I'm sure you'll hear a lot more a 10 May 2005 11:23:33 -0800 http://www.gossamer-threads.com/lists/rt/announce/44106 I'm pleased to announce RT 3.4.2, a new release in the RT 3.4 stable release series. This version of RT is a bit delayed and as such features more tha 04 May 2005 11:11:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/43941 RT 3.2.3 is now available for download. This maintenance release contains numerous bugfixes and represents a longer delay between releases in a stable 22 Feb 2005 21:40:45 -0800 http://www.gossamer-threads.com/lists/rt/announce/41110 I'm pleased to announce the immediate availabilty of RT 3.4.1. This release fixes a number of small issues discovered since the release of RT 3.4.0 an 15 Feb 2005 20:44:34 -0800 http://www.gossamer-threads.com/lists/rt/announce/40881 It gives me great pleasure to announce the immediate availability of RT 3.4.0. This release features a completely redesigned custom fields system, as 01 Feb 2005 07:10:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/40406 I'm pleased to announce the first release candidate of RT 3.4.0. This release contains all functionality we expect to be present in RT 3.4.0 and has b 20 Dec 2004 11:16:41 -0800 http://www.gossamer-threads.com/lists/rt/announce/39248 This evening Best Practical completed a server migration to a new host: diesel.bestpractical.com 69.25.201.132 Please bear with us a 10 Dec 2004 22:59:56 -0800 http://www.gossamer-threads.com/lists/rt/announce/39038 We are pleased to offer two additional sessions: * Sydney, Australia on Monday, March 14, 2005 * Austin, Texas on Monday, April 4, 20 01 Dec 2004 16:55:40 -0800 http://www.gossamer-threads.com/lists/rt/announce/38753 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instruction in how to get the 19 Nov 2004 13:38:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/38511 This summer, we brought RT training to Washington DC, Los Angeles and Frankfurt, Germany. We're currently planning this fall's "RT Developer Training 06 Oct 2004 12:37:23 -0800 http://www.gossamer-threads.com/lists/rt/announce/37174 I'm pleased to announce RT 3.2.2, the third stable release of RT 3.2. This release features numerous minor UI, performance and functionality impro 27 Sep 2004 13:50:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/36838 RT 3.0.x is a "maintenance-only" branch of RT and is no longer recommended for new deployments. We'd much rather have you using the much spiffier 14 Sep 2004 20:52:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/36536 I'm pleased to announce the release of RT 3.2.1. This is the first patch release after the initial release of RT 3.2. As such, it's got a rather heavy 15 Jul 2004 13:28:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/34970 I am failing to upgrade Mason. Here is the error I get make[1]: Entering directory `/export/home/iqbala/.cpan/build/HTML-Mason-1.26' PERL_DL_NONLAZY= 30 Jun 2004 14:59:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/34296 I'm pleased to announce the public release of RT 3.2.0. RT 3.2 represents over 15 months of new development and includes a number of new features and 30 Jun 2004 12:59:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/34290 I'm pleased to announce the immediate availability of RTFM 2.0.4. This release fixes three small but important issues: * RTFM was sometimes o 11 Jun 2004 10:24:54 -0800 http://www.gossamer-threads.com/lists/rt/announce/33637 Next Monday, we'll be offering RT developer training in Washington. We've had a few last minute cancellations, which means I get to play the part of " 07 Jun 2004 10:51:48 -0800 http://www.gossamer-threads.com/lists/rt/announce/33451 While we've been hard at work on RT 3.2.x, that hasn't been all we've been focusing on. RT 3.2 focuses mainly on library and interface-level changes 31 May 2004 07:34:39 -0800 http://www.gossamer-threads.com/lists/rt/announce/33251 I'm pleased to announce the release of RT 3.0.11. This version of RT features numerous small bugfixes and improvements. Of particular interest: * I 25 May 2004 20:01:28 -0800 http://www.gossamer-threads.com/lists/rt/announce/33102 After Best Practical's primary colocated server was compromised last week, we disabled downloads of RT, RTFM and RTIR until we could conduct an audit 10 Apr 2004 22:50:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/103 Best Practical Solutions -- SECURITY ADVISORY On 7 April 2004, we detected anomolous system activity on www.bestpractical.com (63.251.136.85), the ho 08 Apr 2004 13:36:20 -0800 http://www.gossamer-threads.com/lists/rt/announce/102 Live and direct from the YAPC::Taipei::2004 release party at Cafe Oso in Taipei, Taiwan, I'm pleased to announce the release of RTFM 2.0.3. This rel 28 Mar 2004 07:18:39 -0800 http://www.gossamer-threads.com/lists/rt/announce/100 Live and direct from the YAPC::Taipei::2004 release party at Cafe Oso in Taipei, Taiwan, I'm pleased to announce the immediate release of a new stab 28 Mar 2004 07:18:37 -0800 http://www.gossamer-threads.com/lists/rt/announce/101 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We pr 12 Mar 2004 12:30:50 -0800 http://www.gossamer-threads.com/lists/rt/announce/99 A virus forged mail from me to rt-announce. I'd recommend against opening that last message. We're looking into what we can do to further-lock down t 19 Feb 2004 01:48:17 -0800 http://www.gossamer-threads.com/lists/rt/announce/98 (as an aside, the PGP signature on that message was broken due to being passed through mailman twice) -- http://www.bestpractical.com/rt -- Trouble 13 Feb 2004 10:54:46 -0800 http://www.gossamer-threads.com/lists/rt/announce/97 I'm pleased to announce the immediate availability of RT 3.0.9. This version includes a new, tested port to Oracle 9iR2, as well as a number of si 13 Feb 2004 10:47:55 -0800 http://www.gossamer-threads.com/lists/rt/announce/96 A new version of the RT2 to RT 3 migration tool is available. This version handles links to deleted tickets better and provides more verbose error r 13 Feb 2004 09:07:03 -0800 http://www.gossamer-threads.com/lists/rt/announce/95 I'm pleased to announce that RT for Incident Response 1.0.4 is now available at: http://www.fsck.com/pub/rt/release/rtir-1-0-4.tar.gz This versi 12 Feb 2004 13:53:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/94 Have you tried to do so yourself via the web interface? On Fri, Jan 23, 2004 at 02:19:10PM -0500, Hashim Mohamed wrote: > Please remove me from the 23 Jan 2004 12:28:07 -0800 http://www.gossamer-threads.com/lists/rt/announce/93 Just one day before its first birthday, I'm pleased to announce the release of RT2 to RT3 1.21. This new version includes fixes for some commonly enc 23 Jan 2004 12:14:45 -0800 http://www.gossamer-threads.com/lists/rt/announce/92 I'm pleased to announce that RT for Incident Response 1.0.3rc1 is now available at: http://www.fsck.com/pub/rt/devel/rtir-1-0-3rc1.tar.gz This v 15 Jan 2004 15:08:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/91 RTFM 2.0.2 is now available from http://download.bestpractical.com/pub/rt/release/ bf149e23c504f2ef67e247a626d72308 RTFM-2.0.2.tar 04 Jan 2004 09:33:29 -0800 http://www.gossamer-threads.com/lists/rt/announce/90 I'm happy to announce a Microsoft Windows installer for RT 3.0.8, available at: http://p4.elixus.org/snap/rt-3.0.8.exe MD5 (rt-3.0.8.exe) = 1 03 Jan 2004 11:10:56 -0800 http://www.gossamer-threads.com/lists/rt/announce/89 A new release of DBIx::SearchBuilder will be available from CPAN as soon as it percolates through the CPAN upload process. This version of DBIx::Sear 02 Jan 2004 15:19:21 -0800 http://www.gossamer-threads.com/lists/rt/announce/88 Happy New Year! RT 3.0.8 is now available. This release includes a number of bug fixes, minor improvements, enhanced tests and performance improvemen 02 Jan 2004 14:38:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/87 RT 3.0.7_01 contains an updated UPGRADING file which fixes two typos in the Postgres upgrade instructions. The code is identical to RT 3.0.7. http 17 Nov 2003 20:57:34 -0800 http://www.gossamer-threads.com/lists/rt/announce/86 I'm pleased to announce the release of RT 3.0.7. This release of RT features numerous bug fixes and improvements, including: * Fixe 17 Nov 2003 17:41:47 -0800 http://www.gossamer-threads.com/lists/rt/announce/85 [.This message didn't actually make it out to rt-users and rt-devel and is being resent] RT 3.0.5 is now available. This release represents almost tw 15 Sep 2003 19:49:47 -0800 http://www.gossamer-threads.com/lists/rt/announce/84 RT 3.0.5 is now available. This release represents almost two months of work improving cleaning up the core of RT 3.0. In addition to new and updated 08 Sep 2003 11:36:36 -0800 http://www.gossamer-threads.com/lists/rt/announce/83 This version of the migration tool fixes a binary corruption problem which could make certain attachments unreadable after a migration from RT2 to RT3 06 Aug 2003 22:54:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/81 As the creators of RT, Best Practical Solutions, LLC are the acknowledged leader in RT training. We provide unparalleled instruction in how to get the 06 Aug 2003 22:54:49 -0800 http://www.gossamer-threads.com/lists/rt/announce/82 In the coming months, Best Practical Solutions, LLC will launch its new training program with an intensive one-day developer and administrator trainin 29 Jul 2003 11:22:19 -0800 http://www.gossamer-threads.com/lists/rt/announce/80 I'm pleased to announce the immediate availability of RT 3.0.4. This release includes significant performance improvements for both MySQL and Postgre 13 Jul 2003 19:50:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/79 I'm pleased to announce that the first release candidate of RT for Incident Response version 1.0 is now available. RTIR is an enterprise-grade incide 08 Jul 2003 21:45:03 -0800 http://www.gossamer-threads.com/lists/rt/announce/78 I'm pleased to announce RT 3.0.3. This new version includes dozens of enhancements and corrections to RT 3.0.2, which has been available since late Ma 23 Jun 2003 23:19:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/77 This tool is a BETA quality release of a standalone SOAP server for RT 3.0.x. Currently, it supports a range of operations on RT tickets, but not oth 09 Jun 2003 13:51:27 -0800 http://www.gossamer-threads.com/lists/rt/announce/76 This isn't a formal pre-release of RT 3.0.3, but a snapshot that fixes some of the utf8 issues in RT 3.0.2 that have been biting western-european user 23 May 2003 13:24:05 -0800 http://www.gossamer-threads.com/lists/rt/announce/75 The RT2 to RT3 migration tool has been upgraded to fix a bug where certain incorrect data in an RT2 database could cause an import error. (It would d 16 May 2003 16:27:42 -0800 http://www.gossamer-threads.com/lists/rt/announce/74 RT 3.0.2 corrects a number of oversights and issues in RT 3.0.1, chief among them a tainting issue with the FastCGI handler and a number of UTF-8 bug 12 May 2003 17:44:38 -0800 http://www.gossamer-threads.com/lists/rt/announce/73 All versions of RT 1.0, up to and including RT 1.0.7 are vulnerable to a cross site scripting attack with content included in message bodies. If you 08 May 2003 04:14:05 -0800 http://www.gossamer-threads.com/lists/rt/announce/72 Thanks to a patch from Gary Oberbrunner, the rt2 import tool should now handle global custom field import correctly. Version 1.12 is available at: 07 May 2003 06:45:57 -0800 http://www.gossamer-threads.com/lists/rt/announce/71 RT 3.0.2pre6 includes fixes to the email canonicalization system, to some chunks of the internationalization system, processing of [rt #] tags and to 07 May 2003 06:28:06 -0800 http://www.gossamer-threads.com/lists/rt/announce/70 This version fixes a username encoding issue that could halt imports and a problem with the directory counter that could put tickets in the wrong plac 02 May 2003 07:10:12 -0800 http://www.gossamer-threads.com/lists/rt/announce/69 it corrects the bug mentioned on rt-users and rt-devel that would stop an export dead in its tracks. It's available from the usual place. Jes 24 Apr 2003 09:04:00 -0800 http://www.gossamer-threads.com/lists/rt/announce/68 RT 3.0.2 will be released later this week to correct issues some users have found in RT 3.0.1. We believe that 3.0.2pre3 (the third pre-release of RT 21 Apr 2003 04:56:40 -0800 http://www.gossamer-threads.com/lists/rt/announce/67 Ok. It looks lik a couple issues crept into the 3.0.1 release. My flight to the UK is about to board, but I'll see about getting a point release out 15 Apr 2003 15:22:24 -0800 http://www.gossamer-threads.com/lists/rt/announce/66 RT 3.0.1 is primarily a bug-fix release. A number of issues have been corrected, primarily several UTF-8 related issues, as well as an issue that coul 15 Apr 2003 09:01:44 -0800 http://www.gossamer-threads.com/lists/rt/announce/65 A significantly revised manual for RT 3.0 is now available at http://www.bestpractical.com/rt/docs.html In addition to containing significant updates 13 Apr 2003 17:41:30 -0800 http://www.gossamer-threads.com/lists/rt/announce/64 Now available from: http://bestpractical.com/pub/rt/devel/rt2-to-rt3.tar.gz This release should improve the stability and accuracy of the im 09 Apr 2003 11:16:32 -0800 http://www.gossamer-threads.com/lists/rt/announce/63 The 2003 conference season is fast approaching. As of this moment, there are four RT-related talks coming up. I'd be delighted to see you all at any o 31 Mar 2003 15:11:09 -0800 http://www.gossamer-threads.com/lists/rt/announce/62 It gives me great pleasure to announce the immediate availability of RT 3.0.0. This release represents over a year of work extending and enhancing R 24 Mar 2003 10:59:33 -0800 http://www.gossamer-threads.com/lists/rt/announce/61 RT 3.0 RC4 Release notes There are several minor isses with RC4 that will be slipstreamed in before 3.0.0, but otherwise, I believe we're basicall 21 Mar 2003 10:59:13 -0800 http://www.gossamer-threads.com/lists/rt/announce/60 [rc2 was announce to rt-devel. Bugs were found and fixed] Changes from rc1 are as follows: 6 fixing fastcgi's ability to load webmux.pl 19 Mar 2003 10:02:27 -0800 http://www.gossamer-threads.com/lists/rt/announce/59 I'm pleased to announce RT 3.0.0 Release Candidate 1. Below is a draft of the high-level release notes for RT 3.0.0. The exact release date for 3.0.0 15 Mar 2003 10:58:24 -0800 http://www.gossamer-threads.com/lists/rt/announce/58 RTFM (The RT FAQ Manager) is a tool for maintaining an organizational knowledgebase. Out of the box, it integrates with RT3 (Also available from bestp 11 Mar 2003 15:30:21 -0800 http://www.gossamer-threads.com/lists/rt/announce/57 I'm pleased to announce RT 3.0 Beta 2. This release is identical to the 2-1-75 development snapshot. It contains a number of improvements and bug fix 20 Feb 2003 21:48:02 -0800 http://www.gossamer-threads.com/lists/rt/announce/56 As is always the case with such announcements, it gives me great pleasure to announce that the build tagged as rt.2.1.69 is the first Beta release of 05 Feb 2003 17:21:35 -0800 http://www.gossamer-threads.com/lists/rt/announce/55 You have no idea how much pleasure it gives me to announce that fsck.com's RT instance has been upgraded to RT 2.1.68. We'll be watching closely over 05 Feb 2003 12:32:52 -0800 http://www.gossamer-threads.com/lists/rt/announce/54 I'm pleased to announce that RT 2.1.59 has been designated the "Alpha 2" release of RT 3.0. It includes the new client-server mail gateway system, as 13 Jan 2003 00:52:06 -0800 http://www.gossamer-threads.com/lists/rt/announce/53 At this time, RT 2.0.x is _not compatible_ with Postgres 7.3. Postgres' developers have made several incompatible SQL sand server changes, requiring 17 Dec 2002 07:38:31 -0800 http://www.gossamer-threads.com/lists/rt/announce/52 I'm pleased to announce the first "alpha" test release of RT 3.0, RT 2.1.48. This release contains the complete new isntallation system complete with 18 Nov 2002 20:27:09 -0800 http://www.gossamer-threads.com/lists/rt/announce/51