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Juniper M10i PIC problems

  

 
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emml.kwarteng at gmail

Mar 31, 2012, 6:41 AM

Post #1 of 3 (362 views)
Permalink
Juniper M10i PIC problems
Hello,

I have a Juniper M10i with one 2x STM-1 interface card and 1xGE card in FEC
0. It's been working for more than a year now.

It started with all the lights on the box going off. After a reboot, the
STM-1 interface came up but the GE interface didn't come up.
The RE active light also takes a long time to come up.

After swapping the slots I realized it's not localized to the slot.
Now both STM-1 and GE cards dont boot up at all.

Any help would be very much appreciated.

Please find some logs below:


-----
*Mar 30 09:14:25 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:25 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:25 bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:25 bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:26 bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:26 bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:27 bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:27 bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:28 bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:28 bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:29 bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
system mac address. Setting up for retry*
*Mar 30 09:14:29 bbn-perimeter-rtr4 cfmd[1374]:
cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
Starting timer for retry*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4a, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4b, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4a, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4b, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x4c, index 0xaa)*
*Mar 30 09:14:30 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
off 0xaa, group 0x4, flags 0xd, len 0x2*
*
*
*
ar 30 08:59:47 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 09:00:02 bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:59:47 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 09:00:01 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:48 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 09:00:01 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:49 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:49 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:50 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:50 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:51 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:51 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:52 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:52 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:53 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: hcm_am_master: unable to read HCM mastership
configuration
Mar 30 08:59:53 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:54 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:55 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:55 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:56 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:56 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:59:57 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:59:58 bbn-perimeter-rtr4 chassisd[1413]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output erro

Mar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
to size>1024K
Mar 30 08:14:59 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:01 bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:14:59 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01 bbn-perimeter-rtr4 ksyncd[1405]:
ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
directory
Mar 30 08:15:00 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:00 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x10)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x10)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x10, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x16)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x16)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x16, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request


ar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
to size>1024K
Mar 30 08:14:59 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:01 bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
sufficient..
Mar 30 08:14:59 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01 bbn-perimeter-rtr4 ksyncd[1405]:
ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
directory
Mar 30 08:15:00 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:00 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:01 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x10)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x10)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x10, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
presence masks (Input/output error)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x1e)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x16)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB failed transaction
(bus_addr 0x58, index 0x16)
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB busy timeout
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
condition. Some device failed on the SMB bus
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
0x16, group 0x0, flags 0xd, len 0x2
Mar 30 08:15:02 bbn-perimeter-rtr4 chassisd[1419]:
CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
Engine remove request
Mar 30 08:15:02 bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
0x58, index 0x1e)
*
_______________________________________________
juniper-nsp mailing list juniper-nsp [at] puck
https://puck.nether.net/mailman/listinfo/juniper-nsp


mloftis at wgops

Mar 31, 2012, 7:44 AM

Post #2 of 3 (360 views)
Permalink
Re: Juniper M10i PIC problems [In reply to]
Really sounds like somehow the chassis/backplane is toast, or that RE
is toast. I'd open a JTAC case. I don't know of any JunOS versions
that would cause the symptoms you're showing from the syslog at all.
The RE is clearly having trouble communicating with the chassis
components, whether thats a PCI bus issue, or, the internal switch/MAC
complex I don't know at all.


On Sat, Mar 31, 2012 at 7:41 AM, Emmanuel Kwarteng
<emml.kwarteng [at] gmail> wrote:
> Hello,
>
> I have a Juniper M10i with one 2x STM-1 interface card and 1xGE card in FEC
> 0. It's been working for more than a year now.
>
> It started with all the lights on the box going off. After a reboot, the
> STM-1 interface came up but the GE interface didn't come up.
> The RE active light also takes a long time to come up.
>
> After swapping the slots I realized it's not localized to the slot.
> Now both STM-1 and GE cards dont boot up at all.
>
> Any help would be very much appreciated.
>
> Please find some logs below:
>
>
> -----
> *Mar 30 09:14:25  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4c, index 0xaa)*
> *Mar 30 09:14:25  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:25  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
> system mac address. Setting up for retry*
> *Mar 30 09:14:25  bbn-perimeter-rtr4 cfmd[1374]:
> cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
> Starting timer for retry*
> *Mar 30 09:14:26  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
> system mac address. Setting up for retry*
> *Mar 30 09:14:26  bbn-perimeter-rtr4 cfmd[1374]:
> cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
> Starting timer for retry*
> *Mar 30 09:14:27  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
> system mac address. Setting up for retry*
> *Mar 30 09:14:27  bbn-perimeter-rtr4 cfmd[1374]:
> cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
> Starting timer for retry*
> *Mar 30 09:14:28  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
> system mac address. Setting up for retry*
> *Mar 30 09:14:28  bbn-perimeter-rtr4 cfmd[1374]:
> cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
> Starting timer for retry*
> *Mar 30 09:14:29  bbn-perimeter-rtr4 cfmd[1374]: ------ Unable to fetch cfm
> system mac address. Setting up for retry*
> *Mar 30 09:14:29  bbn-perimeter-rtr4 cfmd[1374]:
> cfmd_get_system_mac_timer_expiry:329 Error fetching reserved mac address.
> Starting timer for retry*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4a, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4b, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4c, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4a, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4a,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4b, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4b,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x4c, index 0xaa)*
> *Mar 30 09:14:30  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x4c,
> off 0xaa, group 0x4, flags 0xd, len 0x2*
> *
> *
> *
> ar 30 08:59:47  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 09:00:02  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
> sufficient..
> Mar 30 08:59:47  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 09:00:01  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:48  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 09:00:01  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:49  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:49  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:50  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:50  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:51  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:51  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:52  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:52  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:53  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: hcm_am_master: unable to read HCM mastership
> configuration
> Mar 30 08:59:53  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:54  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:55  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:55  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:56  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:56  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:59:57  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:59:58  bbn-perimeter-rtr4 chassisd[1413]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output erro
>
> Mar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
> to size>1024K
> Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:01  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
> sufficient..
> Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:01  bbn-perimeter-rtr4 ksyncd[1405]:
> ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
> directory
> Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:01  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x10)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x10)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
> condition. Some device failed on the SMB bus
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
> 0x10, group 0x0, flags 0xd, len 0x2
> Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x16)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x16)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
> condition. Some device failed on the SMB bus
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
> 0x16, group 0x0, flags 0xd, len 0x2
> Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
>
>
> ar 30 08:15:00 bbn-perimeter-rtr4 newsyslog[1447]: logfile turned over due
> to size>1024K
> Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:01  bbn-perimeter-rtr4 /kernel: b_op_ok : master perms not
> sufficient..
> Mar 30 08:14:59  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:01  bbn-perimeter-rtr4 ksyncd[1405]:
> ksyncd_select_control_plane_proto: rhost_sysctlbyname_get: No such file or
> directory
> Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:00  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:01  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x10)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x10)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
> condition. Some device failed on the SMB bus
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
> 0x10, group 0x0, flags 0xd, len 0x2
> Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_FIC_PRESENCE_READ: fic_presence_masks: FIC unable to get
> presence masks (Input/output error)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x1e)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x16)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB failed transaction
> (bus_addr 0x58, index 0x16)
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB busy timeout
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB bus in an unstable
> condition. Some device failed on the SMB bus
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB read failed addr 0x58, off
> 0x16, group 0x0, flags 0xd, len 0x2
> Mar 30 08:15:02  bbn-perimeter-rtr4 chassisd[1419]:
> CHASSISD_I2C_GENERIC_ERROR: smb_cnh_re_offline_req: unable to read Routing
> Engine remove request
> Mar 30 08:15:02  bbn-perimeter-rtr4 /kernel: SMB device error (bus_addr
> 0x58, index 0x1e)
> *
> _______________________________________________
> juniper-nsp mailing list juniper-nsp [at] puck
> https://puck.nether.net/mailman/listinfo/juniper-nsp



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into trouble of all kinds."
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emml.kwarteng at gmail

Apr 2, 2012, 8:25 AM

Post #3 of 3 (316 views)
Permalink
Re: Juniper M10i PIC problems [In reply to]
Thanks Michael,

I have opened a JTAC case and waiting for a response.

I brought it to the lab and decided to test it again today.
All interfaces have come up fine now and have not experienced any PICs
going off.
Could this be an indication of power issues

emmanuel


On Sat, Mar 31, 2012 at 2:44 PM, Michael Loftis <mloftis [at] wgops> wrote:

> Really sounds like somehow the chassis/backplane is toast, or that RE
> is toast. I'd open a JTAC case. I don't know of any JunOS versions
> that would cause the symptoms you're showing from the syslog at all.
> The RE is clearly having trouble communicating with the chassis
> components, whether thats a PCI bus issue, or, the internal switch/MAC
> complex I don't know at all.
>
>
>
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