jonmaiman at gmail
Mar 16, 2012, 5:28 PM
Post #2 of 2
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Mark,
For equipment that is out of service for more than 1 year, you can put
back under service by paying for field qualification service (fqs). With
fqs, a Brocade Field Engineer will verify the condition of the equipment.
As long as it is in good working order, it can be place back under a
support contract. There is a charge for FQS in addition to normal support
contract costs.
--Jon
(Who works for Brocade)
On Fri, Mar 16, 2012 at 9:11 AM, Mark Jones <mjones [at] mnsi> wrote:
> Is there any way to purchase firmware for units that don’t have
> support? We purchased a company that have some units in service that I can
> verify where they got them from but I would like to bring them current and
> keep them in service. Any help on this would be appreciated.****
>
> ** **
>
> Mark Jones
> Operations
> Managed Network Systems
> London Desk 519-679-5207
> Windsor Desk 519-258-2333 x8417
> Cell 519-521-8222****
>
> ** **
>
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> foundry-nsp [at] puck
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