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NVRAM Battery Failure

 

 

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xischaune at yahoo

Feb 4, 2009, 11:31 AM

Post #1 of 4 (2309 views)
Permalink
NVRAM Battery Failure

Hello all...
recently i ran into a strange problem...i have a fas 3040 in active-active configuration...everything running fine untill one fine morning the NVRAM charging stopped...the filer gave warning messages and then out of a sudden halted...and then the failover tookover the filer...
now the problem is that i dont want the cluster to takeover...since netapp has promised replacements within 5 days...when i disable failover after some time, the filer automatically halts/shut down...
how can i disable this auto shutting down...and has anybody else have this NVRAM charging failure??? reasons ofr this???

Thanx


thollingsworth at EPLUS

Feb 4, 2009, 2:49 PM

Post #2 of 4 (2209 views)
Permalink
RE: NVRAM Battery Failure [In reply to]

Support bulletin CSB-09010-02 talks about new firmware to address battery charging issues on 2020 and 2050 filers.

Maybe this is the same issue you are seeing on the 3040?

A call to support is probably in order.


-Tim Hollingworth-
-ePlus Technology Inc.-
-678.462.6698-

From: owner-toasters [at] mathworks [mailto:owner-toasters [at] mathworks] On Behalf Of Zeeshan
Sent: Wednesday, February 04, 2009 2:32 PM
To: Toasters List
Subject: NVRAM Battery Failure

Hello all...
recently i ran into a strange problem...i have a fas 3040 in active-active configuration...everything running fine untill one fine morning the NVRAM charging stopped...the filer gave warning messages and then out of a sudden halted...and then the failover tookover the filer...
now the problem is that i dont want the cluster to takeover...since netapp has promised replacements within 5 days...when i disable failover after some time, the filer automatically halts/shut down...
how can i disable this auto shutting down...and has anybody else have this NVRAM charging failure??? reasons ofr this???

Thanx


Adam.Fox at netapp

Feb 5, 2009, 9:21 AM

Post #3 of 4 (2205 views)
Permalink
RE: NVRAM Battery Failure [In reply to]

ONTAP intentionally will shut down a controller if an NVRAM card isn't
being charged. This is for data protection. If you do not have power
to your NVRAM card and a dirty shutdown were to occur, data loss could
happen so the idea is to do a clean shutdown so that all dirty pages are
written to disk. In the case of a cluster, being taken over is a great
solution because the controller can keep running until you get a
replacement NVRAM card and can give control back to the controller with
a working NVRAM card.



There are unsupported ways of stopping the shutdown behavior, but they
are not published and not supported because of the data loss
possibility. NetApp will not recommend or support running a controller
in a config that, by design, could lose data. I strongly suggest
running the cluster in takeover mode until the new card is in and
charged. It's precisely for reasons like this that people buy clustered
configurations, it removes single points of failure such as an NVRAM
card.



-- Adam Fox
Systems Engineer
adamfox [at] netapp

From: Zeeshan [mailto:xischaune [at] yahoo]
Sent: Wednesday, February 04, 2009 2:32 PM
To: Toasters List
Subject: NVRAM Battery Failure



Hello all...
recently i ran into a strange problem...i have a fas 3040 in
active-active configuration...everything running fine untill one fine
morning the NVRAM charging stopped...the filer gave warning messages and
then out of a sudden halted...and then the failover tookover the
filer...
now the problem is that i dont want the cluster to takeover...since
netapp has promised replacements within 5 days...when i disable failover
after some time, the filer automatically halts/shut down...
how can i disable this auto shutting down...and has anybody else have
this NVRAM charging failure??? reasons ofr this???

Thanx


xischaune at yahoo

Feb 7, 2009, 5:53 AM

Post #4 of 4 (2193 views)
Permalink
RE: NVRAM Battery Failure [In reply to]

hi
yeah...u r right...hav dropped the idea of disabling cluster takeover...waiting for support from u guys...

and about the serial number...well sorry guys im out of town...maybe when i get back...then will get back...
Thanx all

--- On Thu, 2/5/09, Fox, Adam <Adam.Fox [at] netapp> wrote:

> From: Fox, Adam <Adam.Fox [at] netapp>
> Subject: RE: NVRAM Battery Failure
> To: "Zeeshan" <xischaune [at] yahoo>, "Toasters List" <toasters [at] mathworks>
> Date: Thursday, February 5, 2009, 10:21 PM
> ONTAP intentionally will shut down a controller if an NVRAM
> card isn't
> being charged. This is for data protection. If you do not
> have power
> to your NVRAM card and a dirty shutdown were to occur, data
> loss could
> happen so the idea is to do a clean shutdown so that all
> dirty pages are
> written to disk. In the case of a cluster, being taken
> over is a great
> solution because the controller can keep running until you
> get a
> replacement NVRAM card and can give control back to the
> controller with
> a working NVRAM card.
>
>
>
> There are unsupported ways of stopping the shutdown
> behavior, but they
> are not published and not supported because of the data
> loss
> possibility. NetApp will not recommend or support running
> a controller
> in a config that, by design, could lose data. I strongly
> suggest
> running the cluster in takeover mode until the new card is
> in and
> charged. It's precisely for reasons like this that
> people buy clustered
> configurations, it removes single points of failure such as
> an NVRAM
> card.
>
>
>
> -- Adam Fox
> Systems Engineer
> adamfox [at] netapp
>
> From: Zeeshan [mailto:xischaune [at] yahoo]
> Sent: Wednesday, February 04, 2009 2:32 PM
> To: Toasters List
> Subject: NVRAM Battery Failure
>
>
>
> Hello all...
> recently i ran into a strange problem...i have a fas 3040
> in
> active-active configuration...everything running fine
> untill one fine
> morning the NVRAM charging stopped...the filer gave warning
> messages and
> then out of a sudden halted...and then the failover
> tookover the
> filer...
> now the problem is that i dont want the cluster to
> takeover...since
> netapp has promised replacements within 5 days...when i
> disable failover
> after some time, the filer automatically halts/shut down...
> how can i disable this auto shutting down...and has anybody
> else have
> this NVRAM charging failure??? reasons ofr this???
>
> Thanx

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