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Autosupport messages triggered by UPS SNMP trap

 

 

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joelk at encs

May 1, 2008, 1:36 PM

Post #1 of 4 (205 views)
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Autosupport messages triggered by UPS SNMP trap

Our filers monitor their UPSs.

Anyone know of a way to stop autosupport from sending the tarballs
every time our ups experiences a flicker or does a self-test.

Anyone else that would like the filers to be smarter when monitoring two
or more UPS so that if one UPS fails but the other still is providing
juice not to perform a halt.


--
| Joel Krajden | Rm: EV-7105, Tel: 514 848-2424 3052 |
| Core Technologies Mgr | |
| Engineering & | Email: joelk[at]encs.concordia.ca |
| Computer Science | |
| Concordia University | In a circus, the clowns are supposed |
| Montreal, Canada | to make you laugh, not cry. |


ginguy_2000 at yahoo

May 2, 2008, 9:09 AM

Post #2 of 4 (182 views)
Permalink
Re: Autosupport messages triggered by UPS SNMP trap [In reply to]

--- Joel Krajden <joelk[at]encs.concordia.ca> wrote:

> Our filers monitor their UPSs.

This seems unlikely ;)




> Anyone know of a way to stop autosupport from sending the tarballs
> every time our ups experiences a flicker or does a self-test.

Sounds like an autosupport is being triggered with a Power Fault /
Shelf Fault type of error?



> Anyone else that would like the filers to be smarter when monitoring
> two
> or more UPS so that if one UPS fails but the other still is
> providing
> juice not to perform a halt.
>

If I understand this correctly, you're losing power to one power
supply, and the system is halting? Is this correct?

If so, this might explain the reasons:

https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb7734


____________________________________________________________________________________
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know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ


joelk at encs

May 2, 2008, 9:28 AM

Post #3 of 4 (186 views)
Permalink
Re: Autosupport messages triggered by UPS SNMP trap [In reply to]

Good to know there are doubters out there.

>> Our filers monitor their UPSs.
>
> This seems unlikely ;)

ups status
ups: global status is Enabled.
ups: status for 192.168.6.15 UPS/SNMP is Enabled.
ups: status for 192.168.6.16 UPS/SNMP is Enabled.

;)


... sample message... opening a case ...
This AutoSupport email indicates that the line power to your UPS has
failed. Your Network Appliance system is currently serving data but
will eventually shut down if the UPS continues to run without line
power. Please check your environment and restore the line power to
your UPS as soon as possible.



Joel


Mike wrote:
> --- Joel Krajden <joelk[at]encs.concordia.ca> wrote:
>
>> Our filers monitor their UPSs.
>
> This seems unlikely ;)
>
>
>
>
>> Anyone know of a way to stop autosupport from sending the tarballs
>> every time our ups experiences a flicker or does a self-test.
>
> Sounds like an autosupport is being triggered with a Power Fault /
> Shelf Fault type of error?
>
>
>
>> Anyone else that would like the filers to be smarter when monitoring
>> two
>> or more UPS so that if one UPS fails but the other still is
>> providing
>> juice not to perform a halt.
>>
>
> If I understand this correctly, you're losing power to one power
> supply, and the system is halting? Is this correct?
>
> If so, this might explain the reasons:
>
> https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb7734
>
>
> ____________________________________________________________________________________
> Be a better friend, newshound, and
> know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ


--
| Joel Krajden | Rm: EV-7105, Tel: 514 848-2424 3052 |
| Core Technologies Mgr | |
| Engineering & | Email: joelk[at]encs.concordia.ca |
| Computer Science | |
| Concordia University | In a circus, the clowns are supposed |
| Montreal, Canada | to make you laugh, not cry. |


ginguy_2000 at yahoo

May 2, 2008, 10:12 AM

Post #4 of 4 (179 views)
Permalink
Re: Autosupport messages triggered by UPS SNMP trap [In reply to]

Har! I lol'd.

What kind of head, haven't seen that before.....

Still sounds like it's related (architecturally, at least) to the code
that says "lose 1 PS for 2 mins = shutdown". Behavior sounds similar.



--- Joel Krajden <joelk[at]encs.concordia.ca> wrote:

> Good to know there are doubters out there.
>
> >> Our filers monitor their UPSs.
> >
> > This seems unlikely ;)
>
> ups status
> ups: global status is Enabled.
> ups: status for 192.168.6.15 UPS/SNMP is Enabled.
> ups: status for 192.168.6.16 UPS/SNMP is Enabled.
>
> ;)
>
>
> ... sample message... opening a case ...
> This AutoSupport email indicates that the line power to your UPS has
> failed. Your Network Appliance system is currently serving data but
> will eventually shut down if the UPS continues to run without line
> power. Please check your environment and restore the line power to
> your UPS as soon as possible.
>
>
>
> Joel
>
>
> Mike wrote:
> > --- Joel Krajden <joelk[at]encs.concordia.ca> wrote:
> >
> >> Our filers monitor their UPSs.
> >
> > This seems unlikely ;)
> >
> >
> >
> >
> >> Anyone know of a way to stop autosupport from sending the
> tarballs
> >> every time our ups experiences a flicker or does a self-test.
> >
> > Sounds like an autosupport is being triggered with a Power Fault /
> > Shelf Fault type of error?
> >
> >
> >
> >> Anyone else that would like the filers to be smarter when
> monitoring
> >> two
> >> or more UPS so that if one UPS fails but the other still is
> >> providing
> >> juice not to perform a halt.
> >>
> >
> > If I understand this correctly, you're losing power to one power
> > supply, and the system is halting? Is this correct?
> >
> > If so, this might explain the reasons:
> >
> > https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb7734
> >
> >
> >
>
____________________________________________________________________________________
> > Be a better friend, newshound, and
> > know-it-all with Yahoo! Mobile. Try it now.
> http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
>
>
> --
> | Joel Krajden | Rm: EV-7105, Tel: 514 848-2424 3052 |
> | Core Technologies Mgr | |
> | Engineering & | Email: joelk[at]encs.concordia.ca |
> | Computer Science | |
> | Concordia University | In a circus, the clowns are supposed |
> | Montreal, Canada | to make you laugh, not cry. |
>


"It's like Azathoth designed a role-playing game."
- Darren MacLennan, World of Synnibarr Review: http://www.rpg.net/news+reviews/reviews/rev_4762.html

"But the situation of the Oompa-Loompas is real; it could not be more so, and it is anything but funny."
- Eleanor Cameron, A Reply to Roald Dahl. Horn Book Magazine, April 1973:
http://www.hbook.com/exhibit/dahlresponse_2.html


____________________________________________________________________________________
Be a better friend, newshound, and
know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ

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