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Strange error when running autosupport.doit

 

 

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dan_j_finn at yahoo

Mar 15, 2012, 2:41 PM

Post #1 of 11 (3021 views)
Permalink
Strange error when running autosupport.doit

I noticed that when I run an autosupport.doit I get the following error:

Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.


But the autosupport email still makes it out and looks good.  I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.

Anyone else ever seen this before?


speedtoys.racing at gmail

Mar 15, 2012, 2:49 PM

Post #2 of 11 (2980 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

What OS version?

On Thu, Mar 15, 2012 at 2:41 PM, Dan Finn <dan_j_finn [at] yahoo> wrote:

> I noticed that when I run an autosupport.doit I get the following error:
>
> Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]:
> AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be
> written to the file spool subdirectory.
>
> But the autosupport email still makes it out and looks good. I deleted
> everything under /etc/log/autosupport and I also tested that I could create
> the file that is mentioned in the error manually as root, no issues there.
>
> Anyone else ever seen this before?
>
> _______________________________________________
> Toasters mailing list
> Toasters [at] teaparty
> http://www.teaparty.net/mailman/listinfo/toasters
>
>


--
---
Gustatus Similis Pullus


dan_j_finn at yahoo

Mar 15, 2012, 3:03 PM

Post #3 of 11 (2982 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Oops, sorry about that.  It's a 3270 running 8.0.2P3.


________________________________
From: Jeff Mohler <speedtoys.racing [at] gmail>
To: Dan Finn <dan_j_finn [at] yahoo>
Cc: "toasters [at] teaparty" <toasters [at] teaparty>
Sent: Thursday, March 15, 2012 3:49 PM
Subject: Re: Strange error when running autosupport.doit


What OS version?


On Thu, Mar 15, 2012 at 2:41 PM, Dan Finn <dan_j_finn [at] yahoo> wrote:

I noticed that when I run an autosupport.doit I get the following error:
>
>
>Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.
>
>
>
>But the autosupport email still makes it out and looks good.  I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.
>
>
>Anyone else ever seen this before?
>_______________________________________________
>Toasters mailing list
>Toasters [at] teaparty
>http://www.teaparty.net/mailman/listinfo/toasters
>
>


--
---
Gustatus Similis Pullus


speedtoys.racing at gmail

Mar 15, 2012, 3:07 PM

Post #4 of 11 (2984 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Wait a few hours, run it again.

There is a bug where if the Performance ASUP data is >10MB, it fails to
send.

If <10MB (your last attempt started the log over)...it should beOK.


IMHO, I would advise anyone on 8.0.x < 8.0.3, do a manual perfASUP
submission a few X a week, so that each send is <10MB.

This data is useful to you on My Autosupport, and for diagnosis of other
issues within NGS/PS/etc.



On Thu, Mar 15, 2012 at 3:03 PM, Dan Finn <dan_j_finn [at] yahoo> wrote:

> Oops, sorry about that. It's a 3270 running 8.0.2P3.
>
> ------------------------------
> *From:* Jeff Mohler <speedtoys.racing [at] gmail>
>
> *To:* Dan Finn <dan_j_finn [at] yahoo>
> *Cc:* "toasters [at] teaparty" <toasters [at] teaparty>
> *Sent:* Thursday, March 15, 2012 3:49 PM
>
> *Subject:* Re: Strange error when running autosupport.doit
>
> What OS version?
>
> On Thu, Mar 15, 2012 at 2:41 PM, Dan Finn <dan_j_finn [at] yahoo> wrote:
>
> I noticed that when I run an autosupport.doit I get the following error:
>
> Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]:
> AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be
> written to the file spool subdirectory.
>
> But the autosupport email still makes it out and looks good. I deleted
> everything under /etc/log/autosupport and I also tested that I could create
> the file that is mentioned in the error manually as root, no issues there.
>
> Anyone else ever seen this before?
>
> _______________________________________________
> Toasters mailing list
> Toasters [at] teaparty
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
>
>
> --
> ---
> Gustatus Similis Pullus
>
>
>


--
---
Gustatus Similis Pullus


chaim.rieger at gmail

Mar 15, 2012, 3:13 PM

Post #5 of 11 (2978 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Options autosupport please
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Dan Finn <dan_j_finn [at] yahoo> wrote:

I noticed that when I run an autosupport.doit I get the following error:


Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.


But the autosupport email still makes it out and looks good. I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.


Anyone else ever seen this before?


dan_j_finn at yahoo

Mar 15, 2012, 3:27 PM

Post #6 of 11 (2982 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

autosupport.cifs.verbose     off        
autosupport.content          complete   (value might be overwritten in takeover)
autosupport.doit             DONT       
autosupport.enable           on         (value might be overwritten in takeover)
option autosupport.from: can not be read, command terminated (code=0xffffffff)
autosupport.from             unknown    (value might be overwritten in takeover)
autosupport.local.nht_data.enable off        (value might be overwritten in takeover)
autosupport.local.performance_data.enable off        (value might be overwritten in takeover)
autosupport.mailhost         mail-relay-server (value might be overwritten in takeover)
autosupport.minimal.subject.id hostname   (value might be overwritten in takeover)
autosupport.nht_data.enable  on         (value might be overwritten in takeover)
autosupport.noteto                      (value might be overwritten in takeover)
autosupport.partner.to                  (value might be overwritten in takeover)
autosupport.performance_data.doit DONT       
autosupport.performance_data.enable on         (value might be overwritten in takeover)
autosupport.periodic.tx_window 1h         (value might be overwritten in takeover)
autosupport.retry.count      15         (value might be overwritten in takeover)
autosupport.retry.interval   4m         (value might be overwritten in takeover)
autosupport.support.enable   on         (value might be overwritten in takeover)
autosupport.support.proxy               (value might be overwritten in takeover)
autosupport.support.to       autosupport [at] netapp (value might be overwritten in takeover)
autosupport.support.transport https      (value might be overwritten in takeover)
autosupport.support.url      support.netapp.com/asupprod/post/1.0/postAsup (value might be overwritten in takeover)
autosupport.throttle         on         (value might be overwritten in takeover)
autosupport.to               myemail [at] domain (value might be overwritten in takeover)


________________________________
From: Chaim Rieger <chaim.rieger [at] gmail>
To: Dan Finn <dan_j_finn [at] yahoo>; "toasters [at] teaparty" <toasters [at] teaparty>
Sent: Thursday, March 15, 2012 4:13 PM
Subject: Re: Strange error when running autosupport.doit


Options autosupport please
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.


Dan Finn <dan_j_finn [at] yahoo> wrote:
I noticed that when I run an autosupport.doit I get the following error:
>
>
>Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.
>
>
>
>But the autosupport email still makes it out and looks good.  I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.
>
>
>Anyone else ever seen this before?


chaim.rieger at gmail

Mar 15, 2012, 3:51 PM

Post #7 of 11 (2989 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Did you recently change the performance data option ?

That's the once that writes to the cm file
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Dan Finn <dan_j_finn [at] yahoo> wrote:

filer> options autosupport

autosupport.cifs.verbose off

autosupport.content complete (value might be overwritten in takeover)

autosupport.doit DONT

autosupport.enable on (value might be overwritten in takeover)

option autosupport.from: can not be read, command terminated (code=0xffffffff)

autosupport.from unknown (value might be overwritten in takeover)

autosupport.local.nht_data.enable off (value might be overwritten in takeover)

autosupport.local.performance_data.enable off (value might be overwritten in takeover)

autosupport.mailhost mail-relay-server (value might be overwritten in takeover)

autosupport.minimal.subject.id hostname (value might be overwritten in takeover)

autosupport.nht_data.enable on (value might be overwritten in takeover)

autosupport.noteto (value might be overwritten in takeover)

autosupport.partner.to (value might be overwritten in takeover)

autosupport.performance_data.doit DONT

autosupport.performance_data.enable on (value might be overwritten in takeover)

autosupport.periodic.tx_window 1h (value might be overwritten in takeover)

autosupport.retry.count 15 (value might be overwritten in takeover)

autosupport.retry.interval 4m (value might be overwritten in takeover)

autosupport.support.enable on (value might be overwritten in takeover)

autosupport.support.proxy (value might be overwritten in takeover)

autosupport.support.to autosupport [at] netapp (value might be overwritten in takeover)

autosupport.support.transport https (value might be overwritten in takeover)

autosupport.support.url support.netapp.com/asupprod/post/1.0/postAsup (value might be overwritten in takeover)

autosupport.throttle on (value might be overwritten in takeover)

autosupport.to myemail [at] domain (value might be overwritten in takeover)


_____________________________________________
From: Chaim Rieger <chaim.rieger [at] gmail>
To: Dan Finn <dan_j_finn [at] yahoo>; "toasters [at] teaparty" <toasters [at] teaparty>
Sent: Thursday, March 15, 2012 4:13 PM
Subject: Re: Strange error when running autosupport.doit


Options autosupport please
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Dan Finn <dan_j_finn [at] yahoo> wrote:

I noticed that when I run an autosupport.doit I get the following error:


Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.


But the autosupport email still makes it out and looks good. I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.


Anyone else ever seen this before?


dan_j_finn at yahoo

Mar 15, 2012, 4:02 PM

Post #8 of 11 (2992 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Not that I know of. I'll have to check our other filers. I'm assuming that should be set?

Sent from my iPhone

On Mar 15, 2012, at 4:51 PM, Chaim Rieger <chaim.rieger [at] gmail> wrote:

> Did you recently change the performance data option ?
>
> That's the once that writes to the cm file
> --
> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>
> Dan Finn <dan_j_finn [at] yahoo> wrote:
> filer> options autosupport
> autosupport.cifs.verbose off
> autosupport.content complete (value might be overwritten in takeover)
> autosupport.doit DONT
> autosupport.enable on (value might be overwritten in takeover)
> option autosupport.from: can not be read, command terminated (code=0xffffffff)
> autosupport.from unknown (value might be overwritten in takeover)
> autosupport.local.nht_data.enable off (value might be overwritten in takeover)
> autosupport.local.performance_data.enable off (value might be overwritten in takeover)
> autosupport.mailhost mail-relay-server (value might be overwritten in takeover)
> autosupport.minimal.subject.id hostname (value might be overwritten in takeover)
> autosupport.nht_data.enable on (value might be overwritten in takeover)
> autosupport.noteto (value might be overwritten in takeover)
> autosupport.partner.to (value might be overwritten in takeover)
> autosupport.performance_data.doit DONT
> autosupport.performance_data.enable on (value might be overwritten in takeover)
> autosupport.periodic.tx_window 1h (value might be overwritten in takeover)
> autosupport.retry.count 15 (value might be overwritten in takeover)
> autosupport.retry.interval 4m (value might be overwritten in takeover)
> autosupport.support.enable on (value might be overwritten in takeover)
> autosupport.support.proxy (value might be overwritten in takeover)
> autosupport.support.to autosupport [at] netapp (value might be overwritten in takeover)
> autosupport.support.transport https (value might be overwritten in takeover)
> autosupport.support.url support.netapp.com/asupprod/post/1.0/postAsup (value might be overwritten in takeover)
> autosupport.throttle on (value might be overwritten in takeover)
> autosupport.to myemail [at] domain (value might be overwritten in takeover)
>
> From: Chaim Rieger <chaim.rieger [at] gmail>
> To: Dan Finn <dan_j_finn [at] yahoo>; "toasters [at] teaparty" <toasters [at] teaparty>
> Sent: Thursday, March 15, 2012 4:13 PM
> Subject: Re: Strange error when running autosupport.doit
>
> Options autosupport please
> --
> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>
> Dan Finn <dan_j_finn [at] yahoo> wrote:
> I noticed that when I run an autosupport.doit I get the following error:
>
> Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.
>
> But the autosupport email still makes it out and looks good. I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.
>
> Anyone else ever seen this before?
>
>
>
>
> TODAY(Beta) • Powered by Yahoo!
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> The Oscar-winning actress announces she is the proud mom of her first child, a baby boy.
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speedtoys.racing at gmail

Mar 15, 2012, 4:17 PM

Post #9 of 11 (2990 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

Its set to on by default in all versions of ONTAP.

Theres no good reason to disable it. If you system got "busy" the CM
engine drops samples..it effectively turn itself off, as needed.

On Thu, Mar 15, 2012 at 4:02 PM, Dan Finn <dan_j_finn [at] yahoo> wrote:

> Not that I know of. I'll have to check our other filers. I'm assuming that
> should be set?
>
> Sent from my iPhone
>
> On Mar 15, 2012, at 4:51 PM, Chaim Rieger <chaim.rieger [at] gmail> wrote:
>
> Did you recently change the performance data option ?
>
> That's the once that writes to the cm file
> --
> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>
> Dan Finn <dan_j_finn [at] yahoo> wrote:
>>
>> filer> options autosupport
>> autosupport.cifs.verbose off
>> autosupport.content complete (value might be overwritten in
>> takeover)
>> autosupport.doit DONT
>> autosupport.enable on (value might be overwritten in
>> takeover)
>> option autosupport.from: can not be read, command terminated
>> (code=0xffffffff)
>> autosupport.from unknown (value might be overwritten in
>> takeover)
>> autosupport.local.nht_data.enable off (value might be overwritten
>> in takeover)
>> autosupport.local.performance_data.enable off (value might be
>> overwritten in takeover)
>> autosupport.mailhost mail-relay-server (value might be
>> overwritten in takeover)
>> autosupport.minimal.subject.id hostname (value might be overwritten in
>> takeover)
>> autosupport.nht_data.enable on (value might be overwritten in
>> takeover)
>> autosupport.noteto (value might be overwritten in
>> takeover)
>> autosupport.partner.to (value might be overwritten in
>> takeover)
>> autosupport.performance_data.doit DONT
>> autosupport.performance_data.enable on (value might be
>> overwritten in takeover)
>> autosupport.periodic.tx_window 1h (value might be overwritten in
>> takeover)
>> autosupport.retry.count 15 (value might be overwritten in
>> takeover)
>> autosupport.retry.interval 4m (value might be overwritten in
>> takeover)
>> autosupport.support.enable on (value might be overwritten in
>> takeover)
>> autosupport.support.proxy (value might be overwritten in
>> takeover)
>> autosupport.support.to autosupport [at] netapp (value might be
>> overwritten in takeover)
>> autosupport.support.transport https (value might be overwritten in
>> takeover)
>> autosupport.support.url
>> support.netapp.com/asupprod/post/1.0/postAsup (value might be
>> overwritten in takeover)
>> autosupport.throttle on (value might be overwritten in
>> takeover)
>> autosupport.to myemail [at] domain (value might be
>> overwritten in takeover)
>>
>> ------------------------------
>> *From:* Chaim Rieger <chaim.rieger [at] gmail>
>> *To:* Dan Finn <dan_j_finn [at] yahoo>; "toasters [at] teaparty" <
>> toasters [at] teaparty>
>> *Sent:* Thursday, March 15, 2012 4:13 PM
>> *Subject:* Re: Strange error when running autosupport.doit
>>
>> Options autosupport please
>> --
>> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>>
>> Dan Finn <dan_j_finn [at] yahoo> wrote:
>>
>> I noticed that when I run an autosupport.doit I get the following error:
>>
>> Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]:
>> AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be
>> written to the file spool subdirectory.
>>
>> But the autosupport email still makes it out and looks good. I deleted
>> everything under /etc/log/autosupport and I also tested that I could create
>> the file that is mentioned in the error manually as root, no issues there.
>>
>> Anyone else ever seen this before?
>>
>>
>>
>>
> _______________________________________________
> Toasters mailing list
> Toasters [at] teaparty
> http://www.teaparty.net/mailman/listinfo/toasters
>
>


--
---
Gustatus Similis Pullus


andrey.borzenkov at ts

Mar 15, 2012, 11:34 PM

Post #10 of 11 (2977 views)
Permalink
RE: Strange error when running autosupport.doit [In reply to]

Do you have reference to bug number?


From: toasters-bounces [at] teaparty [mailto:toasters-bounces [at] teaparty] On Behalf Of Jeff Mohler
Sent: Friday, March 16, 2012 2:08 AM
To: Dan Finn
Cc: toasters [at] teaparty
Subject: Re: Strange error when running autosupport.doit

Wait a few hours, run it again.

There is a bug where if the Performance ASUP data is >10MB, it fails to send.

If <10MB (your last attempt started the log over)...it should beOK.


IMHO, I would advise anyone on 8.0.x < 8.0.3, do a manual perfASUP submission a few X a week, so that each send is <10MB.

This data is useful to you on My Autosupport, and for diagnosis of other issues within NGS/PS/etc.


On Thu, Mar 15, 2012 at 3:03 PM, Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>> wrote:
Oops, sorry about that. It's a 3270 running 8.0.2P3.

________________________________
From: Jeff Mohler <speedtoys.racing [at] gmail<mailto:speedtoys.racing [at] gmail>>

To: Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>>
Cc: "toasters [at] teaparty<mailto:toasters [at] teaparty>" <toasters [at] teaparty<mailto:toasters [at] teaparty>>
Sent: Thursday, March 15, 2012 3:49 PM

Subject: Re: Strange error when running autosupport.doit

What OS version?
On Thu, Mar 15, 2012 at 2:41 PM, Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>> wrote:
I noticed that when I run an autosupport.doit I get the following error:

Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.

But the autosupport email still makes it out and looks good. I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.

Anyone else ever seen this before?

_______________________________________________
Toasters mailing list
Toasters [at] teaparty<mailto:Toasters [at] teaparty>
http://www.teaparty.net/mailman/listinfo/toasters



--
---
Gustatus Similis Pullus




--
---
Gustatus Similis Pullus


Tom.DeWit at neoria

Mar 16, 2012, 1:47 AM

Post #11 of 11 (3001 views)
Permalink
Re: Strange error when running autosupport.doit [In reply to]

These errors can also be seen when the volume security style of your root volume (default is vol0) is set to ntfs instead of unix.

Grtz,
Tom

On 15 Mar 2012, at 23:27, Dan Finn wrote:

filer> options autosupport
autosupport.cifs.verbose off
autosupport.content complete (value might be overwritten in takeover)
autosupport.doit DONT
autosupport.enable on (value might be overwritten in takeover)
option autosupport.from: can not be read, command terminated (code=0xffffffff)
autosupport.from unknown (value might be overwritten in takeover)
autosupport.local.nht_data.enable off (value might be overwritten in takeover)
autosupport.local.performance_data.enable off (value might be overwritten in takeover)
autosupport.mailhost mail-relay-server (value might be overwritten in takeover)
autosupport.minimal.subject.id hostname (value might be overwritten in takeover)
autosupport.nht_data.enable on (value might be overwritten in takeover)
autosupport.noteto (value might be overwritten in takeover)
autosupport.partner.to (value might be overwritten in takeover)
autosupport.performance_data.doit DONT
autosupport.performance_data.enable on (value might be overwritten in takeover)
autosupport.periodic.tx_window 1h (value might be overwritten in takeover)
autosupport.retry.count 15 (value might be overwritten in takeover)
autosupport.retry.interval 4m (value might be overwritten in takeover)
autosupport.support.enable on (value might be overwritten in takeover)
autosupport.support.proxy (value might be overwritten in takeover)
autosupport.support.to autosupport [at] netapp<mailto:autosupport [at] netapp> (value might be overwritten in takeover)
autosupport.support.transport https (value might be overwritten in takeover)
autosupport.support.url support.netapp.com/asupprod/post/1.0/postAsup<http://support.netapp.com/asupprod/post/1.0/postAsup> (value might be overwritten in takeover)
autosupport.throttle on (value might be overwritten in takeover)
autosupport.to myemail [at] domain<mailto:myemail [at] domain> (value might be overwritten in takeover)

________________________________
From: Chaim Rieger <chaim.rieger [at] gmail<mailto:chaim.rieger [at] gmail>>
To: Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>>; "toasters [at] teaparty<mailto:toasters [at] teaparty>" <toasters [at] teaparty<mailto:toasters [at] teaparty>>
Sent: Thursday, March 15, 2012 4:13 PM
Subject: Re: Strange error when running autosupport.doit

Options autosupport please
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>> wrote:
I noticed that when I run an autosupport.doit I get the following error:

Thu Mar 15 15:39:16 MDT [na04: asup.general.file.create.failed:error]: AutoSupport file (/mroot/etc/log/.cm_stats_hourly_done) was unable to be written to the file spool subdirectory.

But the autosupport email still makes it out and looks good. I deleted everything under /etc/log/autosupport and I also tested that I could create the file that is mentioned in the error manually as root, no issues there.

Anyone else ever seen this before?


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