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SMO dumping java hprof files

 

 

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dan_j_finn at yahoo

Sep 29, 2011, 11:08 AM

Post #1 of 6 (1096 views)
Permalink
SMO dumping java hprof files

Hello,


We recently noticed that our / partition on one of our oracle RAC servers was filling up.  While investigating I noticed that snap manager for oracle seems to be dumping files under /opt/Netapp/smo named java_pidXXXX.hprof.  These files are all around 90 meg.  It appears that this has something to do with java being run with the "-XX:+HeapDumpOnOutOfMemoryError". 


I'm very new to this environment but from what I'm being told, there is no issues with SMO, it's functioning correctly and as it always has.  I am a little concerned though that these dumps are being generated due to an out of memory error.

Someone did mention that they thought during the initial setup they may have turned on debug logging but they aren't positive and they don't remember how it was turned it on.

Has anyone else ever run into this?

We are running:
SMO 3.1
SnapDrive 4.2
Oracle 11g
RHEL 5.4
Using both NFS and FCP
ASM is mounting the FCP luns


Thanks,
Dan


dan_j_finn at yahoo

Sep 30, 2011, 11:29 AM

Post #2 of 6 (1033 views)
Permalink
Re: SMO dumping java hprof files [In reply to]

Thanks Jeffrey,

Do you know how I could go about getting more info on those bugs?  I just checked on the now site and it does seem like we are running the latest version of SMO, 3.1.

Thanks,
Dan



________________________________
From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Sent: Friday, September 30, 2011 6:27 AM
Subject: RE: SMO dumping java hprof files



There is a bug or two fixed in one of the SMO P releases that
can lead to java crashes during operations, and the result is this big hprof
files left behind. You definitely should investigate. That only happens when a
java process crashes.
 
From:Dan Finn
[mailto:dan_j_finn [at] yahoo]
Sent: Thursday, September 29, 2011 7:09 PM
To: toasters [at] teaparty
Subject: SMO dumping java hprof files
 
Hello,
 
We
recently noticed that our / partition on one of our oracle RAC servers was
filling up.  While investigating I noticed that snap manager for oracle
seems to be dumping files under /opt/Netapp/smo named java_pidXXXX.hprof. 
These files are all around 90 meg.  It appears that this has something to
do with java being run with the "-XX:+HeapDumpOnOutOfMemoryError". 
 
I'm very
new to this environment but from what I'm being told, there is no issues with
SMO, it's functioning correctly and as it always has.  I am a little
concerned though that these dumps are being generated due to an out of memory error.
 
Someone
did mention that they thought during the initial setup they may have turned on
debug logging but they aren't positive and they don't remember how it was
turned it on.
 
Has
anyone else ever run into this?
 
We are
running:
SMO 3.1
SnapDrive
4.2
Oracle
11g
RHEL 5.4
Using
both NFS and FCP
ASM is
mounting the FCP luns
 
Thanks,
Dan


Jeffrey.Steiner at netapp

Sep 30, 2011, 11:37 AM

Post #3 of 6 (1031 views)
Permalink
RE: SMO dumping java hprof files [In reply to]

I usually use SMO 3.1P1, but if you've already got that, then there's
one other thing to consider. Some customers have an unusually large
number of archive logs and SMO can have problems cataloging them all.



First, locate the launch-java file in /opt/NetApp or /opt/netapp and
locate a line that is similar to this:



java -Xmx96m -Djava.net.preferIPv4Stack=true
-XX:+HeapDumpOnOutOfMemoryError -enableassertions ${JVM_ARGS} -cp
${CLASSPATH} ${1+"$@"}



The "96" there is the max heap size. Try changing that to 128 or 256
and see if the problem disappears. If not, then the next step would be
to open a support case.





From: Dan Finn [mailto:dan_j_finn [at] yahoo]
Sent: Friday, September 30, 2011 7:30 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty
Subject: Re: SMO dumping java hprof files



Thanks Jeffrey,



Do you know how I could go about getting more info on those bugs? I
just checked on the now site and it does seem like we are running the
latest version of SMO, 3.1.



Thanks,

Dan



________________________________

From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Sent: Friday, September 30, 2011 6:27 AM
Subject: RE: SMO dumping java hprof files

There is a bug or two fixed in one of the SMO P releases that can lead
to java crashes during operations, and the result is this big hprof
files left behind. You definitely should investigate. That only happens
when a java process crashes.



From: Dan Finn [mailto:dan_j_finn [at] yahoo]
Sent: Thursday, September 29, 2011 7:09 PM
To: toasters [at] teaparty
Subject: SMO dumping java hprof files



Hello,



We recently noticed that our / partition on one of our oracle RAC
servers was filling up. While investigating I noticed that snap manager
for oracle seems to be dumping files under /opt/Netapp/smo named
java_pidXXXX.hprof. These files are all around 90 meg. It appears that
this has something to do with java being run with the
"-XX:+HeapDumpOnOutOfMemoryError".



I'm very new to this environment but from what I'm being told, there is
no issues with SMO, it's functioning correctly and as it always has. I
am a little concerned though that these dumps are being generated due to
an out of memory error.



Someone did mention that they thought during the initial setup they may
have turned on debug logging but they aren't positive and they don't
remember how it was turned it on.



Has anyone else ever run into this?



We are running:

SMO 3.1

SnapDrive 4.2

Oracle 11g

RHEL 5.4

Using both NFS and FCP

ASM is mounting the FCP luns



Thanks,

Dan


dan_j_finn at yahoo

Sep 30, 2011, 11:46 AM

Post #4 of 6 (1102 views)
Permalink
Re: SMO dumping java hprof files [In reply to]

Would 5100 be an unusually large number of archive logs?  We didn't have any process in place to clean them up so we were storing them for much longer than we needed to.  I just had my DBA remove everything except for this months and I'm hoping that will resolve these out of memory errors.



________________________________
From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Cc: toasters [at] teaparty
Sent: Friday, September 30, 2011 12:37 PM
Subject: RE: SMO dumping java hprof files



I usually use SMO 3.1P1, but if you’ve already got that,
then there’s one other thing to consider. Some customers have an unusually
large number of archive logs and SMO can have problems cataloging them all.
 
First, locate the launch-java file in /opt/NetApp or /opt/netapp
and locate a line that is similar to this:
 
java -Xmx96m -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError
-enableassertions ${JVM_ARGS} -cp ${CLASSPATH} ${1+"$@"}
 
The “96”  there is the max heap size. Try
changing that to 128 or 256 and see if the problem disappears. If not, then the
next step would be to open a support case.
 
 
From:Dan Finn
[mailto:dan_j_finn [at] yahoo]
Sent: Friday, September 30, 2011 7:30 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty
Subject: Re: SMO dumping java hprof files
 
Thanks
Jeffrey,
 
Do you
know how I could go about getting more info on those bugs?  I just checked
on the now site and it does seem like we are running the latest version of SMO,
3.1.
 
Thanks,
Dan
 

________________________________

From:"Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Sent: Friday, September 30, 2011 6:27 AM
Subject: RE: SMO dumping java hprof files
There is a bug or two fixed in
one of the SMO P releases that can lead to java crashes during operations, and
the result is this big hprof files left behind. You definitely should
investigate. That only happens when a java process crashes.
 
From:Dan Finn
[mailto:dan_j_finn [at] yahoo]
Sent: Thursday, September 29, 2011 7:09 PM
To: toasters [at] teaparty
Subject: SMO dumping java hprof files
 
Hello,
 
We
recently noticed that our / partition on one of our oracle RAC servers was
filling up.  While investigating I noticed that snap manager for oracle
seems to be dumping files under /opt/Netapp/smo named java_pidXXXX.hprof. 
These files are all around 90 meg.  It appears that this has something to
do with java being run with the "-XX:+HeapDumpOnOutOfMemoryError". 
 
I'm very
new to this environment but from what I'm being told, there is no issues with
SMO, it's functioning correctly and as it always has.  I am a little
concerned though that these dumps are being generated due to an out of memory
error.
 
Someone
did mention that they thought during the initial setup they may have turned on
debug logging but they aren't positive and they don't remember how it was
turned it on.
 
Has
anyone else ever run into this?
 
We are
running:
SMO 3.1
SnapDrive
4.2
Oracle 11g
RHEL 5.4
Using
both NFS and FCP
ASM is
mounting the FCP luns
 
Thanks,
Dan


chris at northlandusa

Sep 30, 2011, 1:29 PM

Post #5 of 6 (1067 views)
Permalink
RE: SMO dumping java hprof files [In reply to]

Patch releases are not listed on the NOW site along with the GA/GD releases of software. You have to grab them from the main Software Download page at the bottom under To Access a Specific [software name] Version, enter it here [version] and play guess the latest P release.

The BURT that sounds like your problem and what Jeff is referring to is here “Burt # 488753 -- SMO/SMSAP should not fail with java heap errors during refreshing backup protection states or listing backups.” and is fixed in the SMO 3.1P1 release of the software. You can grab that version here: https://now.netapp.com/NOW/download/software/snapmanager_oracle_unix/3.1P1/


From: toasters-bounces [at] teaparty [mailto:toasters-bounces [at] teaparty] On Behalf Of Dan Finn
Sent: Friday, September 30, 2011 1:47 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty
Subject: Re: SMO dumping java hprof files

Would 5100 be an unusually large number of archive logs? We didn't have any process in place to clean them up so we were storing them for much longer than we needed to. I just had my DBA remove everything except for this months and I'm hoping that will resolve these out of memory errors.

________________________________
From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp<mailto:Jeffrey.Steiner [at] netapp>>
To: Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>>
Cc: toasters [at] teaparty<mailto:toasters [at] teaparty>
Sent: Friday, September 30, 2011 12:37 PM
Subject: RE: SMO dumping java hprof files
I usually use SMO 3.1P1, but if you’ve already got that, then there’s one other thing to consider. Some customers have an unusually large number of archive logs and SMO can have problems cataloging them all.

First, locate the launch-java file in /opt/NetApp or /opt/netapp and locate a line that is similar to this:

java -Xmx96m -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError -enableassertions ${JVM_ARGS} -cp ${CLASSPATH} ${1+"$@"}

The “96” there is the max heap size. Try changing that to 128 or 256 and see if the problem disappears. If not, then the next step would be to open a support case.


From: Dan Finn [mailto:dan_j_finn [at] yahoo]<mailto:[mailto:dan_j_finn [at] yahoo]>
Sent: Friday, September 30, 2011 7:30 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty<mailto:toasters [at] teaparty>
Subject: Re: SMO dumping java hprof files

Thanks Jeffrey,

Do you know how I could go about getting more info on those bugs? I just checked on the now site and it does seem like we are running the latest version of SMO, 3.1.

Thanks,
Dan

________________________________
From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp<mailto:Jeffrey.Steiner [at] netapp>>
To: Dan Finn <dan_j_finn [at] yahoo<mailto:dan_j_finn [at] yahoo>>
Sent: Friday, September 30, 2011 6:27 AM
Subject: RE: SMO dumping java hprof files
There is a bug or two fixed in one of the SMO P releases that can lead to java crashes during operations, and the result is this big hprof files left behind. You definitely should investigate. That only happens when a java process crashes.

From: Dan Finn [mailto:dan_j_finn [at] yahoo]<mailto:[mailto:dan_j_finn [at] yahoo]>
Sent: Thursday, September 29, 2011 7:09 PM
To: toasters [at] teaparty<mailto:toasters [at] teaparty>
Subject: SMO dumping java hprof files

Hello,

We recently noticed that our / partition on one of our oracle RAC servers was filling up. While investigating I noticed that snap manager for oracle seems to be dumping files under /opt/Netapp/smo named java_pidXXXX.hprof. These files are all around 90 meg. It appears that this has something to do with java being run with the "-XX:+HeapDumpOnOutOfMemoryError".

I'm very new to this environment but from what I'm being told, there is no issues with SMO, it's functioning correctly and as it always has. I am a little concerned though that these dumps are being generated due to an out of memory error.

Someone did mention that they thought during the initial setup they may have turned on debug logging but they aren't positive and they don't remember how it was turned it on.

Has anyone else ever run into this?

We are running:
SMO 3.1
SnapDrive 4.2
Oracle 11g
RHEL 5.4
Using both NFS and FCP
ASM is mounting the FCP luns

Thanks,
Dan


Jeffrey.Steiner at netapp

Sep 30, 2011, 1:42 PM

Post #6 of 6 (1034 views)
Permalink
RE: SMO dumping java hprof files [In reply to]

5100 is on the high side, and it’s in the range where this problem can occur. I’m not entirely sure why some SMO installations have seen this problems while others done.



I also got an email from engineering that 3.1P2 has further patches that can prevent this.



From: Dan Finn [mailto:dan_j_finn [at] yahoo]
Sent: Friday, September 30, 2011 7:47 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty
Subject: Re: SMO dumping java hprof files



Would 5100 be an unusually large number of archive logs? We didn't have any process in place to clean them up so we were storing them for much longer than we needed to. I just had my DBA remove everything except for this months and I'm hoping that will resolve these out of memory errors.



________________________________

From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Cc: toasters [at] teaparty
Sent: Friday, September 30, 2011 12:37 PM
Subject: RE: SMO dumping java hprof files

I usually use SMO 3.1P1, but if you’ve already got that, then there’s one other thing to consider. Some customers have an unusually large number of archive logs and SMO can have problems cataloging them all.



First, locate the launch-java file in /opt/NetApp or /opt/netapp and locate a line that is similar to this:



java -Xmx96m -Djava.net.preferIPv4Stack=true -XX:+HeapDumpOnOutOfMemoryError -enableassertions ${JVM_ARGS} -cp ${CLASSPATH} ${1+"$@"}



The “96” there is the max heap size. Try changing that to 128 or 256 and see if the problem disappears. If not, then the next step would be to open a support case.





From: Dan Finn [mailto:dan_j_finn [at] yahoo]
Sent: Friday, September 30, 2011 7:30 PM
To: Steiner, Jeffrey
Cc: toasters [at] teaparty
Subject: Re: SMO dumping java hprof files



Thanks Jeffrey,



Do you know how I could go about getting more info on those bugs? I just checked on the now site and it does seem like we are running the latest version of SMO, 3.1.



Thanks,

Dan



________________________________

From: "Steiner, Jeffrey" <Jeffrey.Steiner [at] netapp>
To: Dan Finn <dan_j_finn [at] yahoo>
Sent: Friday, September 30, 2011 6:27 AM
Subject: RE: SMO dumping java hprof files

There is a bug or two fixed in one of the SMO P releases that can lead to java crashes during operations, and the result is this big hprof files left behind. You definitely should investigate. That only happens when a java process crashes.



From: Dan Finn [mailto:dan_j_finn [at] yahoo]
Sent: Thursday, September 29, 2011 7:09 PM
To: toasters [at] teaparty
Subject: SMO dumping java hprof files



Hello,



We recently noticed that our / partition on one of our oracle RAC servers was filling up. While investigating I noticed that snap manager for oracle seems to be dumping files under /opt/Netapp/smo named java_pidXXXX.hprof. These files are all around 90 meg. It appears that this has something to do with java being run with the "-XX:+HeapDumpOnOutOfMemoryError".



I'm very new to this environment but from what I'm being told, there is no issues with SMO, it's functioning correctly and as it always has. I am a little concerned though that these dumps are being generated due to an out of memory error.



Someone did mention that they thought during the initial setup they may have turned on debug logging but they aren't positive and they don't remember how it was turned it on.



Has anyone else ever run into this?



We are running:

SMO 3.1

SnapDrive 4.2

Oracle 11g

RHEL 5.4

Using both NFS and FCP

ASM is mounting the FCP luns



Thanks,

Dan

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