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phigmov at gmail

Jan 5, 2010, 2:06 PM

Post #1 of 5 (3366 views)
Permalink
Issues mounting snapshot

Hi,

Simple problem - I have a SQL server (Windows 2008, 64 bit, SQL 2008,
Snapdrive 6.1 & snapmanager sql 5.0.0.38 (both 64bit)

Snapshots work fine - however the dbcc check fails when it attempts to
mount the snapshot for a verification.

Now - I am able to mount the snapshot on a Windows 2003, 32 bit box
running Snapdrive 6.1 so I'm fairly certain its not a volume space
issue.

The actual error I get is 'A timeout of 120 secs elapsed while waiting
for volume arrival notification from the operating system' - this
happens when I use the SD GUI to manually mount the snapshot. The
console shows pretty much the same sort of error if I watch it while
running the GUI mount.

We have this working fine on other SQL servers and its just started
happening on this box.

Any ideas ?

Our DBA's are starting to wonder if the aggravation of troubleshooting
SM SQL / SD issues is worth the convenience of instant snapshots. At
least with traditional backups they know where they stand.

Thanks in advance,
Raj.


hollandwl at gmail

Jan 5, 2010, 2:28 PM

Post #2 of 5 (3248 views)
Permalink
Re: Issues mounting snapshot [In reply to]

Is the Admin Authentication Mode of the UAC enabled? It can prevent access
to the files in the LUN

On Jan 5, 2010 5:17 PM, "Raj Patel" <phigmov [at] gmail> wrote:

Hi,

Simple problem - I have a SQL server (Windows 2008, 64 bit, SQL 2008,
Snapdrive 6.1 & snapmanager sql 5.0.0.38 (both 64bit)

Snapshots work fine - however the dbcc check fails when it attempts to
mount the snapshot for a verification.

Now - I am able to mount the snapshot on a Windows 2003, 32 bit box
running Snapdrive 6.1 so I'm fairly certain its not a volume space
issue.

The actual error I get is 'A timeout of 120 secs elapsed while waiting
for volume arrival notification from the operating system' - this
happens when I use the SD GUI to manually mount the snapshot. The
console shows pretty much the same sort of error if I watch it while
running the GUI mount.

We have this working fine on other SQL servers and its just started
happening on this box.

Any ideas ?

Our DBA's are starting to wonder if the aggravation of troubleshooting
SM SQL / SD issues is worth the convenience of instant snapshots. At
least with traditional backups they know where they stand.

Thanks in advance,
Raj.


phigmov at gmail

Jan 5, 2010, 3:30 PM

Post #3 of 5 (3253 views)
Permalink
Re: Issues mounting snapshot [In reply to]

Hi Bill,

I'm in as a Domain Administrator - UAC is off. Checking the service account
Snapdrive runs under UAC is also off.

Looking through the event logs I do see some prior events - not sure if
they're related:

The flush and hold writes operation on volume F: timed out while waiting for
a release writes command.

This is at 1am in the morning for each iSCSI attached LUN on the box.

Its been suggested I try this hotfix -

http://support.microsoft.com/kb/955656

I'll give it a go and let you know how I get along.

Cheers,
Raj.

On Wed, Jan 6, 2010 at 11:28 AM, Bill Holland <hollandwl [at] gmail> wrote:

> Is the Admin Authentication Mode of the UAC enabled? It can prevent access
> to the files in the LUN
>
> On Jan 5, 2010 5:17 PM, "Raj Patel" <phigmov [at] gmail> wrote:
>
> Hi,
>
> Simple problem - I have a SQL server (Windows 2008, 64 bit, SQL 2008,
> Snapdrive 6.1 & snapmanager sql 5.0.0.38 (both 64bit)
>
> Snapshots work fine - however the dbcc check fails when it attempts to
> mount the snapshot for a verification.
>
> Now - I am able to mount the snapshot on a Windows 2003, 32 bit box
> running Snapdrive 6.1 so I'm fairly certain its not a volume space
> issue.
>
> The actual error I get is 'A timeout of 120 secs elapsed while waiting
> for volume arrival notification from the operating system' - this
> happens when I use the SD GUI to manually mount the snapshot. The
> console shows pretty much the same sort of error if I watch it while
> running the GUI mount.
>
> We have this working fine on other SQL servers and its just started
> happening on this box.
>
> Any ideas ?
>
> Our DBA's are starting to wonder if the aggravation of troubleshooting
> SM SQL / SD issues is worth the convenience of instant snapshots. At
> least with traditional backups they know where they stand.
>
> Thanks in advance,
> Raj.
>
>


jeremy.page at gilbarco

Jan 5, 2010, 6:12 PM

Post #4 of 5 (3246 views)
Permalink
RE: Issues mounting snapshot [In reply to]

"Our DBA's are starting to wonder if the aggravation of troubleshooting
SM SQL / SD issues is worth the convenience of instant snapshots. At
least with traditional backups they know where they stand."



How often do they verify that their backups don't have problems? I'm
not arguing really, but there are better reasons to make a big change
one way or the other.

We do traditional backups and then let the backup files get in our
snapvault, Databases are the one place that I want the system to verify
it's quienced any outstanding writes while the snapshots are created. I
think that SQL 2008 may be able to with VSS alone but I don't have the
bandwidth to test it enough to be comfortable.

________________________________

From: owner-toasters [at] mathworks [mailto:owner-toasters [at] mathworks]
On Behalf Of Raj Patel
Sent: Tuesday, January 05, 2010 6:30 PM
To: Bill Holland
Cc: toasters [at] mathworks
Subject: Re: Issues mounting snapshot



Hi Bill,

I'm in as a Domain Administrator - UAC is off. Checking the service
account Snapdrive runs under UAC is also off.

Looking through the event logs I do see some prior events - not sure if
they're related:

The flush and hold writes operation on volume F: timed out while waiting
for a release writes command.

This is at 1am in the morning for each iSCSI attached LUN on the box.

Its been suggested I try this hotfix -

http://support.microsoft.com/kb/955656

I'll give it a go and let you know how I get along.

Cheers,
Raj.

On Wed, Jan 6, 2010 at 11:28 AM, Bill Holland <hollandwl [at] gmail>
wrote:

Is the Admin Authentication Mode of the UAC enabled? It can prevent
access to the files in the LUN

On Jan 5, 2010 5:17 PM, "Raj Patel" <phigmov [at] gmail> wrote:

Hi,

Simple problem - I have a SQL server (Windows 2008, 64 bit, SQL
2008,
Snapdrive 6.1 & snapmanager sql 5.0.0.38 (both 64bit)

Snapshots work fine - however the dbcc check fails when it
attempts to
mount the snapshot for a verification.

Now - I am able to mount the snapshot on a Windows 2003, 32 bit
box
running Snapdrive 6.1 so I'm fairly certain its not a volume
space
issue.

The actual error I get is 'A timeout of 120 secs elapsed while
waiting
for volume arrival notification from the operating system' -
this
happens when I use the SD GUI to manually mount the snapshot.
The
console shows pretty much the same sort of error if I watch it
while
running the GUI mount.

We have this working fine on other SQL servers and its just
started
happening on this box.

Any ideas ?

Our DBA's are starting to wonder if the aggravation of
troubleshooting
SM SQL / SD issues is worth the convenience of instant
snapshots. At
least with traditional backups they know where they stand.

Thanks in advance,
Raj.





Please be advised that this email may contain confidential information.
If you are not the intended recipient, please do not read, copy or
re-transmit this email. If you have received this email in error,
please notify us by email by replying to the sender and by telephone
(call us collect at +1 202-828-0850) and delete this message and any
attachments. Thank you in advance for your cooperation and assistance.

In addition, Danaher and its subsidiaries disclaim that the content of
this email constitutes an offer to enter into, or the acceptance of,
any
contract or agreement or any amendment thereto; provided that the
foregoing disclaimer does not invalidate the binding effect of any
digital or other electronic reproduction of a manual signature that is
included in any attachment to this email.


phigmov at gmail

Jan 6, 2010, 5:07 PM

Post #5 of 5 (3220 views)
Permalink
Re: Issues mounting snapshot [In reply to]

Ah well, turned out the hotfix doesn't apply (must have been rolled
into Windows 2008 sp 2).

Guess we'll log a call to NetApp.

It may just be the new version of SM SQL or SnapDrive that is causing
us grief - from memory we didn't have so many niggly issues with the
previous version. Regardless we've got a couple of DBA's with decades
of accumulated experiance on SQL, Oracle & Sybase and while they have
embraced Snapshots they don't particular enjoy troubleshooting
something that just appears to get in the way of something they're
already pretty familiar with (ie traditional DB Backup/Restore).

I'll let you know how the call proceeds.

Cheers,
Raj.

On 1/6/10, Page, Jeremy <jeremy.page [at] gilbarco> wrote:
> "Our DBA's are starting to wonder if the aggravation of troubleshooting
> SM SQL / SD issues is worth the convenience of instant snapshots. At
> least with traditional backups they know where they stand."
>
>
>
> How often do they verify that their backups don't have problems? I'm
> not arguing really, but there are better reasons to make a big change
> one way or the other.
>
> We do traditional backups and then let the backup files get in our
> snapvault, Databases are the one place that I want the system to verify
> it's quienced any outstanding writes while the snapshots are created. I
> think that SQL 2008 may be able to with VSS alone but I don't have the
> bandwidth to test it enough to be comfortable.
>
> ________________________________
>
> From: owner-toasters [at] mathworks [mailto:owner-toasters [at] mathworks]
> On Behalf Of Raj Patel
> Sent: Tuesday, January 05, 2010 6:30 PM
> To: Bill Holland
> Cc: toasters [at] mathworks
> Subject: Re: Issues mounting snapshot
>
>
>
> Hi Bill,
>
> I'm in as a Domain Administrator - UAC is off. Checking the service
> account Snapdrive runs under UAC is also off.
>
> Looking through the event logs I do see some prior events - not sure if
> they're related:
>
> The flush and hold writes operation on volume F: timed out while waiting
> for a release writes command.
>
> This is at 1am in the morning for each iSCSI attached LUN on the box.
>
> Its been suggested I try this hotfix -
>
> http://support.microsoft.com/kb/955656
>
> I'll give it a go and let you know how I get along.
>
> Cheers,
> Raj.
>
> On Wed, Jan 6, 2010 at 11:28 AM, Bill Holland <hollandwl [at] gmail>
> wrote:
>
> Is the Admin Authentication Mode of the UAC enabled? It can prevent
> access to the files in the LUN
>
> On Jan 5, 2010 5:17 PM, "Raj Patel" <phigmov [at] gmail> wrote:
>
> Hi,
>
> Simple problem - I have a SQL server (Windows 2008, 64 bit, SQL
> 2008,
> Snapdrive 6.1 & snapmanager sql 5.0.0.38 (both 64bit)
>
> Snapshots work fine - however the dbcc check fails when it
> attempts to
> mount the snapshot for a verification.
>
> Now - I am able to mount the snapshot on a Windows 2003, 32 bit
> box
> running Snapdrive 6.1 so I'm fairly certain its not a volume
> space
> issue.
>
> The actual error I get is 'A timeout of 120 secs elapsed while
> waiting
> for volume arrival notification from the operating system' -
> this
> happens when I use the SD GUI to manually mount the snapshot.
> The
> console shows pretty much the same sort of error if I watch it
> while
> running the GUI mount.
>
> We have this working fine on other SQL servers and its just
> started
> happening on this box.
>
> Any ideas ?
>
> Our DBA's are starting to wonder if the aggravation of
> troubleshooting
> SM SQL / SD issues is worth the convenience of instant
> snapshots. At
> least with traditional backups they know where they stand.
>
> Thanks in advance,
> Raj.
>
>
>
>
>
> Please be advised that this email may contain confidential information.
> If you are not the intended recipient, please do not read, copy or
> re-transmit this email. If you have received this email in error,
> please notify us by email by replying to the sender and by telephone
> (call us collect at +1 202-828-0850) and delete this message and any
> attachments. Thank you in advance for your cooperation and assistance.
>
> In addition, Danaher and its subsidiaries disclaim that the content of
> this email constitutes an offer to enter into, or the acceptance of,
> any
> contract or agreement or any amendment thereto; provided that the
> foregoing disclaimer does not invalidate the binding effect of any
> digital or other electronic reproduction of a manual signature that is
> included in any attachment to this email.

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