klises at caminomedical
Dec 2, 2009, 11:21 AM
Post #3 of 3
(2258 views)
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ok, just got it fixed. Thanks Netapp Support!!
Turns out we did a Limited Self-Service instead of a self serivce. I
noticed there were snapshots from an old set of LUNS when I did a search for
all for our target VM. I noticed some snapshots that are no longer valid,
as in, under my Inventory tab, I removed all the older LUNS that we were
using for test.
works like a charm now.. Back to lovin' my netapps....
steve klise wrote:
>
> ok, scratching my head here...
>
> I just upgraded the new SMVI 2.0 with file level restore.. HURAYY.. Its
> only been a year, but I guess you cant rush perfection. I was previously
> running 1.2 and have the typical wait time errors, but for the most part
> is successful.
>
> Specs:
> ESX vshpere 4.0 (non 4i flavor)
> SMIV 2.0 (installed on VMWare VIC physical server)
> 6040's DOT 7.3.11
> FC
> HP DL380s G5(for now)
>
>
> problem:
> When I try and do a single file restore via self service option, (to and
> from the same VM guest), I go to select the vm in the restore agent from
> the guest OS, I press OK. Then I get an error:
>
> Failed to retrieve backupList fro the source guest. And I only have an OK
> button.
>
> i have tried from multiple guest os'es. Same result.
>
> I looked in the log, and this is just before the popup I get:
>
>
> at RestoreAgentWCFSvc.RestoreAgent.GetBackupsAndDisks(GuestIdentifier
> guest, List`1& backupRootedHierarchy, List`1& diskRootedHierarchy,
> Exception& exFromHyperVisor)
> then the error in the log..
>
> 11/23/2009 01:31:48:154 (PID:01684 ,TID:00006): Failed to retrieve
> backupList for the source guest
>
>
> Any help is appreciated..
>
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