Mailing List Archive: NANOG: users

AOL Postmaster?

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vyelsangikar at netflix

Apr 13, 2007, 11:16 AM

Post #1 of 6 (1029 views)
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AOL Postmaster?

Anybody from AOL on this list? Could you please send me an email
offlist? I need some help.

Thanks.

Vish

chucklist at forest

Apr 13, 2007, 11:35 AM

Post #2 of 6 (946 views)
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Re: AOL Postmaster? [In reply to]

>Anybody from AOL on this list? Could you please send me an email
>offlist? I need some help.

Have you pursued every avenue of contact listed at:
<http://postmaster.info.aol.com/>?

I've found them to be GENERALLY pretty responsive on those channels,
as have many others.

--chuck

stasinia at msoe

Apr 13, 2007, 11:38 AM

Post #3 of 6 (950 views)
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RE: AOL Postmaster? [In reply to]

I found the following website to be very helpful when dealing with AOL email issues:

http://postmaster.info.aol.com/ <http://postmaster.info.aol.com/>

Hope that helps,
Adam Stasiniewicz

________________________________

From: owner-nanog[at]merit.edu on behalf of Vish Yelsangikar
Sent: Fri 4/13/2007 1:16 PM
To: NANOG list
Subject: AOL Postmaster?

Anybody from AOL on this list? Could you please send me an email
offlist? I need some help.

Thanks.

Vish

dhubbard at dino

Apr 13, 2007, 11:39 AM

Post #4 of 6 (957 views)
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RE: AOL Postmaster? [In reply to]

From: owner-nanog[at]merit.edu [mailto:owner-nanog[at]merit.edu] On
>
>
> >Anybody from AOL on this list? Could you please send me an email
> >offlist? I need some help.
>
> Have you pursued every avenue of contact listed at:
> <http://postmaster.info.aol.com/>?
>
> I've found them to be GENERALLY pretty responsive on those channels,
> as have many others.
>
> --chuck

I'm still getting feedback on netblocks we haven't been
associated with in several years and I've tried about
20 times to get them to stop it but cannot. If you call
they just tell you to email, if you email you get nowhere.

David

jimpop at yahoo

Apr 13, 2007, 12:19 PM

Post #5 of 6 (948 views)
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RE: AOL Postmaster? [In reply to]

On Fri, 2007-04-13 at 14:39 -0400, David Hubbard wrote:
> I'm still getting feedback on netblocks we haven't been
> associated with in several years and I've tried about
> 20 times to get them to stop it but cannot. If you call
> they just tell you to email, if you email you get nowhere.

I've had that experience in the past too. Even today, despite periodic
emails to them, I still get daily "Current IP Address(es) Listed with
AOL" emails from postmaster[at]aol.com, yet the IP addresses are an
incomplete list of IPs that they have been provided and that they have
accepted. I can delete the daily emails, but to me it is symptomatic of
underlying problems with their FBL system.

If anyone from AOL wants to debug this... here are some of your
Message-id's:

200704130925.l3D9Pt824558[at]mailops.mail.aol.com
200704120925.l3C9PFa03190[at]mailops.mail.aol.com
200704110918.l3B9Io504761[at]mailops.mail.aol.com
200704100917.l3A9H9T04340[at]mailops.mail.aol.com

If you can figure out why you are sending me daily emails, I certainly
would appreciate it. Previous calls and emails have been fruitless, but
not frustrating.

-Jim P.

chucklist at forest

Apr 13, 2007, 12:41 PM

Post #6 of 6 (944 views)
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RE: AOL Postmaster? [In reply to]

>I'm still getting feedback on netblocks we haven't been
>associated with in several years and I've tried about
>20 times to get them to stop it but cannot. If you call
>they just tell you to email, if you email you get nowhere.
>
>David

Some general, useful NANOG collected wisdom:

"It is so easy to miss pretty trivial solutions to problems deemed
complicated. The goal of a scientist is to find an interesting problem,
and live off it for a while. The goal of an engineer is to evade
interesting problems :)"
-- Vadim Antonov

"Protecting everything you've decided is important may be expensive.
It may not be worth the cost. It's best to have made that calculation
before the problem starts, when there's still time to spend money on
protection if you do decide it's worth it."
-- Steve Gibbard

"Curse the dark, or light a match. You decide, it's your dark."
-- Valdis Kletnieks

That is why we've always used a role email account, like
aolabuse[at]forest.net for an (non-actual) example, specifically setup
to receive AOL's SCOMP feed. Much easier to change than a personal
email. Much easier to /dev/null if the sending party has lost their
clue.

--chuck

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