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NYC to DEU packet loss

 

 

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tdurack at gmail

May 4, 2012, 9:01 AM

Post #1 of 3 (207 views)
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NYC to DEU packet loss

Trying to troubleshoot packet loss from NYC to DEU. Traceroute shows:

tdurack [at] 2ua82715m:~$ traceroute -I 194.25.250.73
traceroute to 194.25.250.73 (194.25.250.73), 30 hops max, 60 byte packets

<snip>
4 216.55.2.85 (216.55.2.85) 1.694 ms 1.698 ms 1.698 ms
5 vb1010.rar3.nyc-ny.us.xo.net (216.156.0.17) 4.788 ms 4.792 ms 4.791 ms
6 207.88.14.178.ptr.us.xo.net (207.88.14.178) 1.684 ms 1.461 ms 1.452 ms
7 62.157.250.245 (62.157.250.245) 40.457 ms 42.980 ms 42.982 ms
8 hh-eb3-i.HH.DE.NET.DTAG.DE (62.154.32.134) 129.417 ms * 129.422 ms
9 194.25.250.73 (194.25.250.73) 139.501 ms 136.192 ms 139.236 ms

Packet loss of approx. 20% affects hops 7 and 8, along with end host
9. Loss appears to be data-plane, not control-plane rate limiting.
Affected customer confirms this too :-)

62.157.250.245 is in Deutsche Telekom address spaces, so I'm guessing
this is either a DTAG problem or an issue between XO and DTAG.

I have a ticket open with XO, but I'm having a hard time figuring out
what is ~40ms away from NYC on a path to DEU. Any idea what the
physical path is?

--
Tim:>


me at anuragbhatia

May 4, 2012, 9:11 AM

Post #2 of 3 (203 views)
Permalink
Re: NYC to DEU packet loss [In reply to]

You may cross check return path to XO if you have access to any sever on
DTAG or from there looking glass if available. In many cases sudden latency
spike comes because of incorrect return path.

Hope this will help.

(Sent from my mobile device)

Anurag Bhatia
http://anuragbhatia.com
On May 4, 2012 9:32 PM, "Tim Durack" <tdurack [at] gmail> wrote:

> Trying to troubleshoot packet loss from NYC to DEU. Traceroute shows:
>
> tdurack [at] 2ua82715m:~$ traceroute -I 194.25.250.73
> traceroute to 194.25.250.73 (194.25.250.73), 30 hops max, 60 byte packets
>
> <snip>
> 4 216.55.2.85 (216.55.2.85) 1.694 ms 1.698 ms 1.698 ms
> 5 vb1010.rar3.nyc-ny.us.xo.net (216.156.0.17) 4.788 ms 4.792 ms
> 4.791 ms
> 6 207.88.14.178.ptr.us.xo.net (207.88.14.178) 1.684 ms 1.461 ms
> 1.452 ms
> 7 62.157.250.245 (62.157.250.245) 40.457 ms 42.980 ms 42.982 ms
> 8 hh-eb3-i.HH.DE.NET.DTAG.DE (62.154.32.134) 129.417 ms * 129.422 ms
> 9 194.25.250.73 (194.25.250.73) 139.501 ms 136.192 ms 139.236 ms
>
> Packet loss of approx. 20% affects hops 7 and 8, along with end host
> 9. Loss appears to be data-plane, not control-plane rate limiting.
> Affected customer confirms this too :-)
>
> 62.157.250.245 is in Deutsche Telekom address spaces, so I'm guessing
> this is either a DTAG problem or an issue between XO and DTAG.
>
> I have a ticket open with XO, but I'm having a hard time figuring out
> what is ~40ms away from NYC on a path to DEU. Any idea what the
> physical path is?
>
> --
> Tim:>
>
>


tdurack at gmail

Jun 23, 2012, 3:38 PM

Post #3 of 3 (154 views)
Permalink
Re: NYC to DEU packet loss [In reply to]

As suspected, this ended up being an XO/DTAG peering issue. Took a
long time to get sorted out, but thanks to any and all who assisted!

Tim:>

On Fri, May 4, 2012 at 12:01 PM, Tim Durack <tdurack [at] gmail> wrote:
> Trying to troubleshoot packet loss from NYC to DEU. Traceroute shows:
>
> tdurack [at] 2ua82715m:~$ traceroute -I 194.25.250.73
> traceroute to 194.25.250.73 (194.25.250.73), 30 hops max, 60 byte packets
>
--
Tim:>

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