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Need a clueful Telia AS1299 engineer

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jeffrey.lyon at blacklotus

Oct 22, 2009, 1:19 PM

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Need a clueful Telia AS1299 engineer

Could a clueful AS1299 engineer please drop me a line? Dealing with the
Level 0 technicians that are offered to IC clients is completely useless in
diagnosing a rather serious issue.

--
Jeffrey Lyon, Leadership Team
jeffrey.lyon [at] blacklotus | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

Platinum sponsor of HostingCon 2010. Come to Austin, TX on July 19 - 21 to
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asr+nanog at latency

Oct 22, 2009, 2:58 PM

Post #2 of 2 (188 views)
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Re: Need a clueful Telia AS1299 engineer [In reply to]

On 2009-10-22-16:19:53, Jeffrey Lyon <jeffrey.lyon [at] blacklotus> wrote:
> Could a clueful AS1299 engineer please drop me a line? Dealing with
> the Level 0 technicians that are offered to IC clients is completely
> useless in diagnosing a rather serious issue.

rr [at] telia is a good place for routing/policy-related inquiries, or
carrier-csc [at] teliasonera for more time-sensitive issues. Both can
provide a quick escalation path to clue and enable.

I've amassed some individual contacts from being a customer, which I'd
be happy to share off-list...

-a

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