trgreer at gmail
Aug 27, 2007, 5:03 PM
Views: 6098
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Cox Communications has turned off Firewire output
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Cox Communications in Orange County, CA has disabled the IEEE1394 output on
all of their cable boxes.
I called Technical Support this afternoon and spoke to a supervisor, who
informed me that this was a Cox Cable corporate decision.
When I informed him that this violated FCC regulations, he simply repeated
the new policy.
I promptly informed him that I was going to file a complaint with the FCC -
and immediately start the process of switching my telephone, internet
provider and cable TV service elsewhere.
I have filed a complaint with the FCC.
FYI, The specific FCC regulation that requires this is 47cfr76.640 where it
says:
(4) Cable operators shall:
(i) Effective April 1, 2004, upon request of a customer, replace any leased
high definition set-top box, which does not include a functional IEEE 1394
interface, with one that includes a functional IEEE 1394 interface or
upgrade the customer's set-top box by download or other means to ensure that
the IEEE 1394 interface is functional.
(ii) Effective July 1, 2005, include both a DVI or HDMI interface and an
IEEE 1394 interface on all high definition set-top boxes acquired by a cable
operator for distribution to customers.
I'm not entirely convinced this is a nationwide issue. Perhaps, we have a
local yokel here that is feeling his Wheaties. Is anyone else having this
problem?
Tom
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Cox Communications has turned off Firewire output
