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Brainstorm scope.

 

 

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aklapper at openismus

Jun 3, 2009, 5:59 AM

Post #1 of 5 (551 views)
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Brainstorm scope.

Now that maemo.org Brainstorm[1] is in the making I'd like to reach
consensus about its scope.

I want to make sure that the Brainstorm scope is more or less clear to
everybody and will also be communicated correctly to the reporters.

I was told that in Ubuntu general feature requests or changes (that
cover more than one package) are meant for Brainstorm while package
specific requests are usually filed in Launchpad.

That's also my understanding so far for the maemo.org Brainstorm:
Package-specific smaller or normal enhancement requests will still be
filed in maemo.org Bugzilla.
Crosspackage enhancement requests or "radical" package-specific ideas
will be filed in maemo.org Brainstorm.

I don't expect all reporters to understand this when filing requests,
but that's what moderators will be for (basically the same as support
requests in Bugzilla that should have gone to talk.maemo.org instead -
we have a Bugsquad for this).

If anybody has a different understanding of scope: Let's discuss.

andre

[1] http://wiki.maemo.org/Task:Maemo_brainstorm
--
Andre Klapper (maemo.org bugmaster)

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tim at samoff

Jun 3, 2009, 6:38 AM

Post #2 of 5 (518 views)
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Re: Brainstorm scope. [In reply to]

Hi,

> I don't expect all reporters to understand this when filing requests,
> but that's what moderators will be for...

My only concern is that moderators/triagers will become too "strict"
with this and therefore create an air of "policing" (again). It needs to
be clear that all reporters are treated with respect and that reports
that are moved to Bugzilla are done so with care, consideration, and
proper (and personal) explanation. More than Bugzilla, this needs to be
a friendly place -- I would like all community members to feel like
their requests (no matter what they are) are welcome...and even expected.

Thanks,
Tim

--
http://tim.samoff.com



Andre Klapper wrote:
> Now that maemo.org Brainstorm[1] is in the making I'd like to reach
> consensus about its scope.
>
> I want to make sure that the Brainstorm scope is more or less clear to
> everybody and will also be communicated correctly to the reporters.
>
> I was told that in Ubuntu general feature requests or changes (that
> cover more than one package) are meant for Brainstorm while package
> specific requests are usually filed in Launchpad.
>
> That's also my understanding so far for the maemo.org Brainstorm:
> Package-specific smaller or normal enhancement requests will still be
> filed in maemo.org Bugzilla.
> Crosspackage enhancement requests or "radical" package-specific ideas
> will be filed in maemo.org Brainstorm.
>
> I don't expect all reporters to understand this when filing requests,
> but that's what moderators will be for (basically the same as support
> requests in Bugzilla that should have gone to talk.maemo.org instead -
> we have a Bugsquad for this).
>
> If anybody has a different understanding of scope: Let's discuss.
>
> andre
>
> [1] http://wiki.maemo.org/Task:Maemo_brainstorm


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quim.gil at nokia

Jun 3, 2009, 11:03 PM

Post #3 of 5 (516 views)
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Re: Brainstorm scope. [In reply to]

ext Andre Klapper wrote:
> That's also my understanding so far for the maemo.org Brainstorm:
> Package-specific smaller or normal enhancement requests will still be
> filed in maemo.org Bugzilla.
> Crosspackage enhancement requests or "radical" package-specific ideas
> will be filed in maemo.org Brainstorm.

No matter how you put it the line is thin. As it's also thin the line
between bugs and feature requests.

I think it's ok to default to brainstorm for enhancement requests. End
users would go basically there, and our marketing/product guys too.

bugs.maemo.org enhancement would be used only for clear cut proposals
made by developers or really power users on really specific items. In
most cases the submitter would propose a unique technical solution or a
patch.

BUT if a proposal filed in brainstorm actually belongs to bugs.maemo.org
I would not micromanage that. Just leave it and see what happens.
Specially in the beginning. Once there are e.g. 500 or more ideas then
it's much easier to define that thin line.

> I don't expect all reporters to understand this when filing requests,
> but that's what moderators will be for (basically the same as support
> requests in Bugzilla that should have gone to talk.maemo.org instead -
> we have a Bugsquad for this).

I think moderators should be tell the submitters about using
bugs.maemo.org if the proposal they just made seems more fit to that. At
least they will do it better the second time. If the own submitter
decides to clone the proposal to bugs.m.o and delete the one he filed in
brainstorm, then fair enough.

--
Quim Gil
open source advocate
Maemo Software @ Nokia
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henri.bergius at nemein

Jun 4, 2009, 12:25 AM

Post #4 of 5 (510 views)
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Re: Brainstorm scope. [In reply to]

2009/6/4 Quim Gil <quim.gil [at] nokia>:
> BUT if a proposal filed in brainstorm actually belongs to bugs.maemo.org
> I would not micromanage that. Just leave it and see what happens.

Fully agreed. However, if the item belongs to one or another, or
should be in both, it is important to link between the item in
bugzilla and brainstorm. This way users can follow what is happening
with the idea in both services.

> Quim Gil

/Henri

--
Henri Bergius
Nemein - Web Craftsmanship
http://nemein.com
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niels at maemo

Jun 4, 2009, 12:26 AM

Post #5 of 5 (512 views)
Permalink
Re: Brainstorm scope. [In reply to]

On Thu, June 4, 2009 08:03, Quim Gil wrote:
>
> I think moderators should be tell the submitters about using
> bugs.maemo.org if the proposal they just made seems more fit to that. At
> least they will do it better the second time. If the own submitter decides
> to clone the proposal to bugs.m.o and delete the one he filed in
> brainstorm, then fair enough.

At least we can put an introduction text above the 'Create new idea' form
to explain where we see the line. That way we inform the user about how we
think it is supposed to work. Tell them that specific progress tracking is
more detailed in bugzilla for instance.

It is then up to the user to decide where to file the enhancement, at
least the are informed about the possibilities.

>
> --
> Quim Gil
> open source advocate Maemo Software @ Nokia

--
Niels Breet
maemo.org webmaster


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