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Cart/session

 

 

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db at m-and-d

Jul 29, 2013, 12:07 PM

Post #1 of 4 (40 views)
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Cart/session

I had a customer complain about having his cart's contents vanish after
leaving my site and then returning after just a few minutes. I think
this is normal behavior for IC, but I know that many sites like Aamazon
for example will remember a cart's contents even if I close a browser
and then go back much later. Can IC be made to behave this way?

DB

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racke at linuxia

Jul 30, 2013, 6:43 AM

Post #2 of 4 (38 views)
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Re: Cart/session [In reply to]

On 07/29/2013 09:07 PM, DB wrote:
> I had a customer complain about having his cart's contents vanish after
> leaving my site and then returning after just a few minutes. I think
> this is normal behavior for IC, but I know that many sites like Aamazon
> for example will remember a cart's contents even if I close a browser
> and then go back much later. Can IC be made to behave this way?
>

The default value of SessionExpire is very low, I would set this to at
least to 8 hours. Having more session files on disk isn't really a drawback,
especially compared to the loss in customer experiences.

(This should be fixed in Interchange Core as well).

The other directive is CookieLogin, which allows users to be automatically
logged in.

Regards
Racke



--
LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team


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josh at perusion

Jul 30, 2013, 7:08 AM

Post #3 of 4 (37 views)
Permalink
Re: Cart/session [In reply to]

Quoting DB (db [at] m-and-d):
> I had a customer complain about having his cart's contents vanish
> after leaving my site and then returning after just a few minutes. I
> think this is normal behavior for IC, but I know that many sites
> like Aamazon for example will remember a cart's contents even if I
> close a browser and then go back much later. Can IC be made to
> behave this way?

You could also look at implementing a "memorized carts" feature, using a
cookie and a database. Basically, you could use CartTrigger to update
the database with every item they add or remove to their cart. Set the
id of the entry in a cookie with a long expiration. When a visitor
returns to the site, check for the cookie, and if present, reload the
items from the database into their cart (via Autoload).

Of course, you have to watch out for items that may have been in their
memorized cart but are now out of stock, or inactive.

--
Josh Lavin
Perusion -- Expert Interchange Consulting http://www.perusion.com/
... ask me about job opportunities ...

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db at m-and-d

Jul 30, 2013, 9:56 AM

Post #4 of 4 (38 views)
Permalink
Re: Cart/session [In reply to]

>> I had a customer complain about having his cart's contents vanish after
>> leaving my site and then returning after just a few minutes. I think
>> this is normal behavior for IC, but I know that many sites like Aamazon
>> for example will remember a cart's contents even if I close a browser
>> and then go back much later. Can IC be made to behave this way?
>>
>
> The default value of SessionExpire is very low, I would set this to at
> least to 8 hours. Having more session files on disk isn't really a drawback,
> especially compared to the loss in customer experiences.
>
> (This should be fixed in Interchange Core as well).
>
> The other directive is CookieLogin, which allows users to be automatically
> logged in.
>
> Regards
> Racke

I've tried these settings, but the contents of a cart still do not
survive closing a browser window. Could it be that I'm using the cart
code from an older foundation catalog?

DB

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