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My PC died. What should I try?

 

 

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wonko at wonkology

Aug 17, 2012, 12:50 AM

Post #1 of 33 (401 views)
Permalink
My PC died. What should I try?

Hi there!

Two days ago, my PC suddenly died, after working fine for half a year. I
used myrtcwake as usual to suspend to RAM, and it woke up in the
morning. But after two minutes, the screen went blank and nothing, even
SysRq, gave a reaction. I tried booting a couple of times again, and
sometimes it did not even reach KDM. Now, I cannot even run Grub (from
my USB stick) any more, I only see a "GRUB" string at the top right,
then nothing happens.

Booting with SystemRescueCD also freezes sometimes. If not, I can make
it freeze after seconds by running 'memtester'.

Booting good old memtest86 ran for an hour and only found one error,
then I aborted, removed three of my four memory modules (4GB each), and
tried different ones in the first bank. Memtest86 again did not find
much errors, but froze once. Running memtester after booting from
SystemrescueCD again makes the thing freeze in seconds. It once also
froze while being in the BIOs setup.

What could be the problem? CPU, board, or even the PSU? I do not think
it has to do with bad memory. I removed most of the other stuff (hard
drives, PCI cards). I have no similar hardware so I cannot simply
exchange things, the question is what to buy and try. How would you proceed?

The fan is still working, the cooler does not become hot, and in the
BIOS there are not high temperatures begin reported. But one thing was
strange: I updated Calligra from 2.4 to 2.5 (I think), and it took ages,
at least 8 hours. I thought there may b something strange with the build
process of this new version, forcing MAKEOPTS=-j1 and such, but still
this is very long. But when working with it, I did not notice anything
strange like sluggish reactions, and videos played fine. But I did not
use it as much as I normally do, and maybe even when overheated and
throttled down it would have been fast enough for me to not notice this.
I watch the syslog normally, but maybe I just did not look closely that
day, I was busy doing other stuff.

CPUs don't just die, do they? Even when overheating, I think these days
throttle down, so no permanent harm should be done? So maybe it's the
board? It looks okay, no bent or leaking capacitors.

This is really annoying. Of course most of my passwords are in my KDE
wallet I cannot access. There's also Wiki, CVS and Git repositories, not
needed every day, but still important. And the timinig is very bad, I
just started my new job the day the problem happened, and I do not have
much time for this now. Before, I was working at home, so I would have
had all day to diagnose and try things.

It's an AMD FX-4100 Quad-Core CPU, and an ASRock 880GMH/U3S3 board.

Wonko


meino.cramer at gmx

Aug 17, 2012, 1:25 AM

Post #2 of 33 (391 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Hi Alex,

...shot in the dark:
Remove as much as possible of the cards, addons, connections etc
from the PC ... make in as much "bare bone" as possible.

Check All coolers (the little ones also) for dust. Remove all
dust even if it is not completly covered with it.

Dont forget the internals of the power supply. Detach all cables.
Remove the power supply. Go outside ;) and blow the dust inside away.

Put the power supply back into the PC again an attach the cables.

Remove all RAM, carefully clean the contacts, insert as less RAM as
possible.

Remove even the HD if it is possible to get into the BIOS
without any HD attached.

Remove the BIOS battery, wait at least a day and insert it again.

Start the PC and go directly into the BIOS. Check the date/time.
If it shows the current date/time, the battery wasn't removed
long enough. Check the battery voltage. Reinsert the battery.
If your board has a BIOS reset: Reset the BIOS.

Then: In the BIOS enter a page which "does something"
(reports continously temperatures for example).

If this is possible, let the PC run for a
while that BIOS page and see, whether it
hangs again or not.

If all went fine, add ONE component and try it again.
Add the HD at last to sort out hardware from software bugs...

May be one of the components and not the CPU or motherboard
causes the problem and you will be able to identify it by
this procedure...

HTH!

GOOD LUCK!

Best regard,
mcc

Alex Schuster <wonko [at] wonkology> [12-08-17 09:56]:
> Hi there!
>
> Two days ago, my PC suddenly died, after working fine for half a year.
> I used myrtcwake as usual to suspend to RAM, and it woke up in the
> morning. But after two minutes, the screen went blank and nothing, even
> SysRq, gave a reaction. I tried booting a couple of times again, and
> sometimes it did not even reach KDM. Now, I cannot even run Grub (from
> my USB stick) any more, I only see a "GRUB" string at the top right,
> then nothing happens.
>
> Booting with SystemRescueCD also freezes sometimes. If not, I can make
> it freeze after seconds by running 'memtester'.
>
> Booting good old memtest86 ran for an hour and only found one error,
> then I aborted, removed three of my four memory modules (4GB each), and
> tried different ones in the first bank. Memtest86 again did not find
> much errors, but froze once. Running memtester after booting from
> SystemrescueCD again makes the thing freeze in seconds. It once also
> froze while being in the BIOs setup.
>
> What could be the problem? CPU, board, or even the PSU? I do not think
> it has to do with bad memory. I removed most of the other stuff (hard
> drives, PCI cards). I have no similar hardware so I cannot simply
> exchange things, the question is what to buy and try. How would you
> proceed?
>
> The fan is still working, the cooler does not become hot, and in the
> BIOS there are not high temperatures begin reported. But one thing was
> strange: I updated Calligra from 2.4 to 2.5 (I think), and it took
> ages, at least 8 hours. I thought there may b something strange with
> the build process of this new version, forcing MAKEOPTS=-j1 and such,
> but still this is very long. But when working with it, I did not notice
> anything strange like sluggish reactions, and videos played fine. But I
> did not use it as much as I normally do, and maybe even when overheated
> and throttled down it would have been fast enough for me to not notice
> this. I watch the syslog normally, but maybe I just did not look
> closely that day, I was busy doing other stuff.
>
> CPUs don't just die, do they? Even when overheating, I think these days
> throttle down, so no permanent harm should be done? So maybe it's the
> board? It looks okay, no bent or leaking capacitors.
>
> This is really annoying. Of course most of my passwords are in my KDE
> wallet I cannot access. There's also Wiki, CVS and Git repositories,
> not needed every day, but still important. And the timinig is very bad,
> I just started my new job the day the problem happened, and I do not
> have much time for this now. Before, I was working at home, so I would
> have had all day to diagnose and try things.
>
> It's an AMD FX-4100 Quad-Core CPU, and an ASRock 880GMH/U3S3 board.
>
> Wonko
>


volkerarmin at googlemail

Aug 17, 2012, 2:07 AM

Post #3 of 33 (391 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Am Freitag, 17. August 2012, 09:50:40 schrieb Alex Schuster:

sounds like a power problem.

Either psu is gone bad (get a new one)
or your mainboard's power circuitry gone bad (if replacement of psu does not
help, get a new one).

But first thing first: disconnect your hdds! No reason to risk them.
--
#163933


wonko at wonkology

Aug 17, 2012, 2:39 AM

Post #4 of 33 (388 views)
Permalink
Re: My PC died. What should I try? [In reply to]

meino.cramer [at] gmx writes:

> ...shot in the dark:
> Remove as much as possible of the cards, addons, connections etc
> from the PC ... make in as much "bare bone" as possible.

Done already.

> Check All coolers (the little ones also) for dust. Remove all
> dust even if it is not completly covered with it.

They are clean.

> Dont forget the internals of the power supply. Detach all cables.
> Remove the power supply. Go outside ;) and blow the dust inside away.

I did not remove it yet... but if it's a temperature problem, it should
not happen right after 30 seconds, when Grub already fails.
The voltages reported in the BIOS are okay, but I don't know it this
information is accurate and reliable.

> Put the power supply back into the PC again an attach the cables.

If I only could find a spare one... I have it, but I don't know where.

> Remove all RAM, carefully clean the contacts, insert as less RAM as
> possible.

Did that, using only 4 of 16 GB, and I switched the modules.

> Remove even the HD if it is possible to get into the BIOS
> without any HD attached.

I also did that, only the CD-ROM is attached.

> Remove the BIOS battery, wait at least a day and insert it again.

That's worth a try. My old PC had a jumper which I could short circuit
to instantly drain it, not sure if this was normal.

> Start the PC and go directly into the BIOS. Check the date/time.
> If it shows the current date/time, the battery wasn't removed
> long enough. Check the battery voltage. Reinsert the battery.
> If your board has a BIOS reset: Reset the BIOS.
>
> Then: In the BIOS enter a page which "does something"
> (reports continously temperatures for example).
>
> If this is possible, let the PC run for a
> while that BIOS page and see, whether it
> hangs again or not.

Okay, I will do this.

> If all went fine, add ONE component and try it again.
> Add the HD at last to sort out hardware from software bugs...

Nah, I cannot even boot from my USB stick any more. I don't have a boot
partition on my hard drive, so it is not involved there.

> May be one of the components and not the CPU or motherboard
> causes the problem and you will be able to identify it by
> this procedure...

I hope it's the power supply, this would mean the least effort. I'd
simply buy a new one, and I would not have to think about what board or
which CPU I would like to get.

> HTH!
>
> GOOD LUCK!

Thanks! I can need it.

Wonko


v_2e at ukr

Aug 17, 2012, 2:40 AM

Post #5 of 33 (394 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Hello!

On Fri, 17 Aug 2012 09:50:40 +0200
Alex Schuster <wonko [at] wonkology> wrote:

> Hi there!
>
> Two days ago, my PC suddenly died, after working fine for half a
> year. I used myrtcwake as usual to suspend to RAM, and it woke up in
> the morning. But after two minutes, the screen went blank and
> nothing, even SysRq, gave a reaction. I tried booting a couple of
> times again, and sometimes it did not even reach KDM. Now, I cannot
> even run Grub (from my USB stick) any more, I only see a "GRUB"
> string at the top right, then nothing happens.
>
> Booting with SystemRescueCD also freezes sometimes. If not, I can
> make it freeze after seconds by running 'memtester'.
>
> Booting good old memtest86 ran for an hour and only found one error,
> then I aborted, removed three of my four memory modules (4GB each),
> and tried different ones in the first bank. Memtest86 again did not
> find much errors, but froze once. Running memtester after booting
> from SystemrescueCD again makes the thing freeze in seconds. It once
> also froze while being in the BIOs setup.
>
If the system behaves in such an unpredictable way (freezing at a
random point), I usually check the following things:
- RAM;
- bloated capacitors on the Motherboard;
- bloated or dried capacitors in the power supply unit;

If your PC is only half a year old, it is unlikely that the
capacitors dried. But they could easily bloat, especially if they were
of bad quality or situated near some hot surface like heat sinks.
Testing the power supply needs not only visual analysis. It would be
good to attach the oscilloscope to the output and see the voltage
level. It should not have large peaks (voltage jumps). But this is
usually true for the old units with dried capacitors, as I said.

If I were you, I'd tried to temporarily replace the memory with a 100%
working module, and if it does not help - replace the power supply
unit (if you do not have the necessary equipment to test it thoroughly).

And one more simple test: turn on the PC, enter the BIOS setup
utility and keep it running in this state. If it runs ok for some time
(like a couple of hours), I'd say the problem is in RAM.

Regards,
Vladimir


-----
<v_2e [at] ukr>


rdalek1967 at gmail

Aug 17, 2012, 5:33 AM

Post #6 of 33 (387 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Alex Schuster wrote:
> Hi there!
>
> Two days ago, my PC suddenly died, after working fine for half a year.
> I used myrtcwake as usual to suspend to RAM, and it woke up in the
> morning. But after two minutes, the screen went blank and nothing,
> even SysRq, gave a reaction. I tried booting a couple of times again,
> and sometimes it did not even reach KDM. Now, I cannot even run Grub
> (from my USB stick) any more, I only see a "GRUB" string at the top
> right, then nothing happens.
>
> Booting with SystemRescueCD also freezes sometimes. If not, I can make
> it freeze after seconds by running 'memtester'.
>
> Booting good old memtest86 ran for an hour and only found one error,
> then I aborted, removed three of my four memory modules (4GB each),
> and tried different ones in the first bank. Memtest86 again did not
> find much errors, but froze once. Running memtester after booting from
> SystemrescueCD again makes the thing freeze in seconds. It once also
> froze while being in the BIOs setup.
>
> What could be the problem? CPU, board, or even the PSU? I do not think
> it has to do with bad memory. I removed most of the other stuff (hard
> drives, PCI cards). I have no similar hardware so I cannot simply
> exchange things, the question is what to buy and try. How would you
> proceed?
>
> The fan is still working, the cooler does not become hot, and in the
> BIOS there are not high temperatures begin reported. But one thing was
> strange: I updated Calligra from 2.4 to 2.5 (I think), and it took
> ages, at least 8 hours. I thought there may b something strange with
> the build process of this new version, forcing MAKEOPTS=-j1 and such,
> but still this is very long. But when working with it, I did not
> notice anything strange like sluggish reactions, and videos played
> fine. But I did not use it as much as I normally do, and maybe even
> when overheated and throttled down it would have been fast enough for
> me to not notice this. I watch the syslog normally, but maybe I just
> did not look closely that day, I was busy doing other stuff.
>
> CPUs don't just die, do they? Even when overheating, I think these
> days throttle down, so no permanent harm should be done? So maybe it's
> the board? It looks okay, no bent or leaking capacitors.
>
> This is really annoying. Of course most of my passwords are in my KDE
> wallet I cannot access. There's also Wiki, CVS and Git repositories,
> not needed every day, but still important. And the timinig is very
> bad, I just started my new job the day the problem happened, and I do
> not have much time for this now. Before, I was working at home, so I
> would have had all day to diagnose and try things.
>
> It's an AMD FX-4100 Quad-Core CPU, and an ASRock 880GMH/U3S3 board.
>
> Wonko
>
>
Just my two cents here. Problems like this are usually the power
supply. Could it be the mobo, yes it could but the power supply is more
likely, usually cheaper to replace and easier to. I had a friends puter
that was acting weird, random reboots and such, it was the power
supply. A bad power supply can cause all sorts of weird problems.

If you can, unplug everything including the CD/DVD drive. No hard
drives either. Just play with the BIOS. Basically, don't try to boot
anything, just look at the BIOS itself. If it acts weird, start with
the power supply. If you have to, go to a local place and pick up a
cheap power supply. Put it in just long enough to see if that is the
problem. If it works, then order you a real good power supply. Just
keep the cheapy for testing purposes. If the cheapy power supply
presents the same problem, then it could be the mobo.

Random problems are hard to fix sometimes. You just have to swap things
until you find the bad part. I would put the odds at 80% that it is the
power supply tho.

While at it, do you know what brand and the wattage of your power
supply? It could be that someone on here as experience with that
particular brand or even that exact model.

Dale

:-) :-)

--
I am only responsible for what I said ... Not for what you understood or how you interpreted my words!


wonko at wonkology

Aug 17, 2012, 10:25 AM

Post #7 of 33 (386 views)
Permalink
Re: My PC died. What should I try? [In reply to]

v_2e [at] ukr writes:

> If the system behaves in such an unpredictable way (freezing at a
> random point), I usually check the following things:
> - RAM;
> - bloated capacitors on the Motherboard;
> - bloated or dried capacitors in the power supply unit;
>
> If your PC is only half a year old, it is unlikely that the
> capacitors dried. But they could easily bloat, especially if they were
> of bad quality or situated near some hot surface like heat sinks.
> Testing the power supply needs not only visual analysis. It would be
> good to attach the oscilloscope to the output and see the voltage
> level. It should not have large peaks (voltage jumps). But this is
> usually true for the old units with dried capacitors, as I said.

The power supply is older, I re-used it from the PC I had before this
one. I hope it causes the trouble, and will try another one this
evening. Thanks for this information, this strengthens my confidence
that I do not have to buy a new board or CPU. Now I am driving home with
a bag of three PSUs I had lent to a friend (and already forgotten).

> If I were you, I'd tried to temporarily replace the memory with a 100%
> working module, and if it does not help - replace the power supply
> unit (if you do not have the necessary equipment to test it thoroughly).

I wish I had :) The RAM is okay, I think, I cannot imagine different
memory modules to suddenly go bad all at once. And memtest86 found one
error only after an hour, while the crashes happen after a few minutes
already.

> And one more simple test: turn on the PC, enter the BIOS setup
> utility and keep it running in this state. If it runs ok for some time
> (like a couple of hours), I'd say the problem is in RAM.

It once crashed after ten minutes. That was not reproducable, but I did
not try that often.

Wonko


markknecht at gmail

Aug 17, 2012, 10:54 AM

Post #8 of 33 (384 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Fri, Aug 17, 2012 at 12:50 AM, Alex Schuster <wonko [at] wonkology> wrote:
> Hi there!
>
> Two days ago, my PC suddenly died, after working fine for half a year. I
> used myrtcwake as usual to suspend to RAM, and it woke up in the morning.
> But after two minutes, the screen went blank and nothing, even SysRq, gave a
> reaction. I tried booting a couple of times again, and sometimes it did not
> even reach KDM. Now, I cannot even run Grub (from my USB stick) any more, I
> only see a "GRUB" string at the top right, then nothing happens.
>
> Booting with SystemRescueCD also freezes sometimes. If not, I can make it
> freeze after seconds by running 'memtester'.
>
> Booting good old memtest86 ran for an hour and only found one error, then I
> aborted, removed three of my four memory modules (4GB each), and tried
> different ones in the first bank. Memtest86 again did not find much errors,
> but froze once. Running memtester after booting from SystemrescueCD again
> makes the thing freeze in seconds. It once also froze while being in the
> BIOs setup.
>
> What could be the problem? CPU, board, or even the PSU? I do not think it
> has to do with bad memory. I removed most of the other stuff (hard drives,
> PCI cards). I have no similar hardware so I cannot simply exchange things,
> the question is what to buy and try. How would you proceed?
>
> The fan is still working, the cooler does not become hot, and in the BIOS
> there are not high temperatures begin reported. But one thing was strange: I
> updated Calligra from 2.4 to 2.5 (I think), and it took ages, at least 8
> hours. I thought there may b something strange with the build process of
> this new version, forcing MAKEOPTS=-j1 and such, but still this is very
> long. But when working with it, I did not notice anything strange like
> sluggish reactions, and videos played fine. But I did not use it as much as
> I normally do, and maybe even when overheated and throttled down it would
> have been fast enough for me to not notice this. I watch the syslog
> normally, but maybe I just did not look closely that day, I was busy doing
> other stuff.
>
> CPUs don't just die, do they? Even when overheating, I think these days
> throttle down, so no permanent harm should be done? So maybe it's the board?
> It looks okay, no bent or leaking capacitors.
>
> This is really annoying. Of course most of my passwords are in my KDE wallet
> I cannot access. There's also Wiki, CVS and Git repositories, not needed
> every day, but still important. And the timinig is very bad, I just started
> my new job the day the problem happened, and I do not have much time for
> this now. Before, I was working at home, so I would have had all day to
> diagnose and try things.
>
> It's an AMD FX-4100 Quad-Core CPU, and an ASRock 880GMH/U3S3 board.
>
> Wonko
>

Hi Alex,
Sorry for the problems.

I've read most of the responses so it seems you're getting good
info. A few things:

1) You asked "CPUs don't just die, do they?". The answer is 'yes, they
do.' It can happen at any time:

http://en.wikipedia.org/wiki/Bathtub_curve

2) If I understand your post, along with the other discussions, it
seems that you can remove all cards and all memory except 1 DIMM and
boot the machine to BIOS. Is that correct? If so then your CPU isn't
completely dead.

3) As you are seeing some memory problems it might be that memory
died. (see bathtub curve again - it applies to everything.) However it
seems very unlikely that all memory died at the same time. More likely
is the the chipset. If you change DIMMs but keep plugging it into the
same memory channel then it might be that channel in the chipset
that's having trouble. If it's your chipset, you're sunk. Get a new
MB.

As others have suggested the PSU is a potential common problem.
With everything else out of the box, memory swapped but the same
problem occurring, and the ability to at least get into BIOS, it's
likely either the PSU or the MB.

Good luck,
Mark


wonko at wonkology

Aug 17, 2012, 11:16 AM

Post #9 of 33 (387 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Volker Armin Hemmann writes:

> sounds like a power problem.
>
> Either psu is gone bad (get a new one)

Well, I got three old ones instead :)

> or your mainboard's power circuitry gone bad (if replacement of psu does not
> help, get a new one).

It did not help :( Too bad, I probably need a new mainboard. And I
cannot get one before monday evening, I have to go to a wedding tomorrow
(not mine) and I doubt I will have time to find a hardware store there.

> But first thing first: disconnect your hdds! No reason to risk them.

I did that soon. I already had trouble with one two weeks ago, it had
bad blocks on the home partition. The replacement drive also had bad
blocks, I had to get yet another one. It's a good thing to have recent
backups :)

And there, it just crashed while in the BIOS setup.

Wonko


paul.hartman+gentoo at gmail

Aug 17, 2012, 12:12 PM

Post #10 of 33 (387 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Fri, Aug 17, 2012 at 1:16 PM, Alex Schuster <wonko [at] wonkology> wrote:
> And there, it just crashed while in the BIOS setup.

If you are using a video card (instead of built-in/on-board video) I
would try a different video card, if you have an old or spare one. I
have had lots of video cards die from overheating and power spikes.

I only had one motherboard ever die, a computer I gave to my father
died after a few months... it was ASRock brand but I'm sure that is a
coincidence. :) It had blown/cracked capacitors all over the
motherboard. It did not die completely at once. It would "kind of"
work, but started to crash randomly and became worse and worse until
finally it wouldn't boot at all. I replaced the MB, but kept the same
CPU, RAM everything else, and it has been working ever since. That was
after we bought a new power supply that didn't make any difference.


wonko at wonkology

Aug 17, 2012, 12:41 PM

Post #11 of 33 (386 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Paul Hartman writes:

> If you are using a video card (instead of built-in/on-board video) I
> would try a different video card, if you have an old or spare one. I
> have had lots of video cards die from overheating and power spikes.

Sorry, I did not mention that I do not have a video card, it's onboard
video. I do not need great video power, and I wanted to have a quiet PC
that also saves power.

> I only had one motherboard ever die, a computer I gave to my father
> died after a few months... it was ASRock brand but I'm sure that is a
> coincidence. :) It had blown/cracked capacitors all over the
> motherboard. It did not die completely at once. It would "kind of"
> work, but started to crash randomly and became worse and worse until
> finally it wouldn't boot at all. I replaced the MB, but kept the same
> CPU, RAM everything else, and it has been working ever since. That was
> after we bought a new power supply that didn't make any difference.

I'd also say this is unusual. I had a board die, but that was my own
error :)

Well, all I can do now is to get a new board and see if things will be
okay then.

Thanks for all your responses! I know this is not really related to
Gentoo, but that's what I love this list for, people are very helpful
and competent here.

Wonko


realnc at gmail

Aug 17, 2012, 12:55 PM

Post #12 of 33 (387 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On 17/08/12 10:50, Alex Schuster wrote:
> Booting good old memtest86 ran for an hour and only found one error,
> then I aborted, removed three of my four memory modules (4GB each), and
> tried different ones in the first bank. Memtest86 again did not find
> much errors, but froze once.

It finds errors in *all* modules?


felix at crowfix

Aug 17, 2012, 4:27 PM

Post #13 of 33 (387 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Mouse-to-mouse resuscitation?

Unless it's headless.

--
... _._. ._ ._. . _._. ._. ___ .__ ._. . .__. ._ .. ._.
Felix Finch: scarecrow repairman & rocket surgeon / felix [at] crowfix
GPG = E987 4493 C860 246C 3B1E 6477 7838 76E9 182E 8151 ITAR license #4933
I've found a solution to Fermat's Last Theorem but I see I've run out of room o


wonko at wonkology

Aug 19, 2012, 2:09 PM

Post #14 of 33 (373 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Dale spent two cents:

> Just my two cents here. Problems like this are usually the power
> supply. Could it be the mobo, yes it could but the power supply is more
> likely, usually cheaper to replace and easier to. I had a friends puter
> that was acting weird, random reboots and such, it was the power
> supply. A bad power supply can cause all sorts of weird problems.

Indeed. Well, so can bad capacitors or a hair crack on a motherboard,
but those are rare I tink.

> If you can, unplug everything including the CD/DVD drive. No hard
> drives either. Just play with the BIOS. Basically, don't try to boot
> anything, just look at the BIOS itself. If it acts weird, start with
> the power supply. If you have to, go to a local place and pick up a
> cheap power supply.

I got three from a friend that once were mine, and I know that at least
one of them is definitely working. But the effect was the same.


> Random problems are hard to fix sometimes. You just have to swap things
> until you find the bad part. I would put the odds at 80% that it is the
> power supply tho.

I hoped so, as I do not have board or CPU to swap.

> While at it, do you know what brand and the wattage of your power
> supply? It could be that someone on here as experience with that
> particular brand or even that exact model.

I could look it up, but then, it's not new, and was one of the few parts
that survived a major hardware failure half a year ago. Maybe it got
damaged a little aready then. It seemed to work fine, so I kept using
it. These things are not cheap, as I tend to buy quality ones that are
silend and efficient.

I'll get a new board tomorrow, and hope I will have all back working
soon. I'm very used to my desktop PC. I have a notebook that is way
faster, but it's new and I don't have all my stuff on it yet. Oh, and it
runs Windows 7... I'm not sure yet if I will a Gentoo VM, or if I will
install Gentoo natively and run Windows in the VM. The best would be the
option to have both, I think I read an article on how this could be
accomplished. With Gentoo it's not much of a problem, I did that
already, but Windows will need some tweaking. And I do not have much
time for this these days.

Wonko


martinezedward228 at gmail

Aug 28, 2012, 7:23 AM

Post #15 of 33 (332 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On 08/28/2012 01:57 PM, Alex Schuster wrote:
> So I had to wait. And when it became available, I wondered if it might
> be the processor instead that has the problem, so I let the PC shop
> diagnose CPU and board. This took until today, and they confirmed it
> was the board indeed, not the CPU. Fine, I bought the board, installed
> it in the PC, and guess what - it doesn't work. On the first boot I
> saw some BIOS status messages, hard drives and such, but the keyboard
> did not react, and then it did not boot, I got a black screen only.
> And on subsequent tries, with everything (2 ISDN cards, 4 hard drives)
> except for the DVD drive removed, the screen does not even turn on.
> All fans spin, and the DVD-ROM tray opens when I press the eject
> button. That's all. No keyboard LEDs.
>
> This sucks. Is it a faulty board again? Is something (the PSU?)
> killing the board once I turn the thing on? What will happen when I
> have the next board and try again? Argh.

Hello,

I would suggest check the psu connector plugs with a multimeter to
find out if it is working properly?
http://pcsupport.about.com/od/toolsofthetrade/ht/power-supply-test-multimeter.htm

And if the motherboard is somehow shorting out inside the case
http://www.tomshardware.com/forum/307187-30-motherboard-shorting-case


wonko at wonkology

Aug 28, 2012, 1:57 PM

Post #16 of 33 (332 views)
Permalink
Re: My PC died. What should I try? [In reply to]

I wrote:

> Well, all I can do now is to get a new board and see if things will be
> okay then.

This took longer than expected. The board I wanted (the same I already
have) was not available, I had to order it. Strange, there is only one
that has the features I want - AMD3+ chipset, four memory banks, USB 3,
and on-board graphics.

So I had to wait. And when it became available, I wondered if it might
be the processor instead that has the problem, so I let the PC shop
diagnose CPU and board. This took until today, and they confirmed it was
the board indeed, not the CPU. Fine, I bought the board, installed it in
the PC, and guess what - it doesn't work. On the first boot I saw some
BIOS status messages, hard drives and such, but the keyboard did not
react, and then it did not boot, I got a black screen only. And on
subsequent tries, with everything (2 ISDN cards, 4 hard drives) except
for the DVD drive removed, the screen does not even turn on. All fans
spin, and the DVD-ROM tray opens when I press the eject button. That's
all. No keyboard LEDs.

This sucks. Is it a faulty board again? Is something (the PSU?) killing
the board once I turn the thing on? What will happen when I have the
next board and try again? Argh.

Wonko


volkerarmin at googlemail

Aug 28, 2012, 2:21 PM

Post #17 of 33 (334 views)
Permalink
Re: My PC died. What should I try? [In reply to]

Am Dienstag, 28. August 2012, 22:57:43 schrieb Alex Schuster:
> I wrote:
> > Well, all I can do now is to get a new board and see if things will be
> > okay then.
>
> This took longer than expected. The board I wanted (the same I already
> have) was not available, I had to order it. Strange, there is only one
> that has the features I want - AMD3+ chipset, four memory banks, USB 3,
> and on-board graphics.
>
> So I had to wait. And when it became available, I wondered if it might
> be the processor instead that has the problem, so I let the PC shop
> diagnose CPU and board. This took until today, and they confirmed it was
> the board indeed, not the CPU. Fine, I bought the board, installed it in
> the PC, and guess what - it doesn't work. On the first boot I saw some
> BIOS status messages, hard drives and such, but the keyboard did not
> react, and then it did not boot, I got a black screen only. And on
> subsequent tries, with everything (2 ISDN cards, 4 hard drives) except
> for the DVD drive removed, the screen does not even turn on. All fans
> spin, and the DVD-ROM tray opens when I press the eject button. That's
> all. No keyboard LEDs.
>
> This sucks. Is it a faulty board again? Is something (the PSU?) killing
> the board once I turn the thing on? What will happen when I have the
> next board and try again? Argh.


so - instead of changing the PSU, the obvious culprit, you got a new board AND
USED THE SAME PSU?

I am just saying - one faulty PSU fried three of my boards. Enermax... will
never buy again.

The fans spin, so not all hope is lost. Keyboard, ps/2? usb?

But before you do anything else, change the PSU.

--
#163933


paul.hartman+gentoo at gmail

Aug 28, 2012, 3:02 PM

Post #18 of 33 (332 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, Aug 28, 2012 at 9:23 AM, Edward M <martinezedward228 [at] gmail> wrote:
> And if the motherboard is somehow shorting out inside the case
> http://www.tomshardware.com/forum/307187-30-motherboard-shorting-case

I completely forget that I had this happen once. The case design was
such that part of the motherboard contacted metal of the case. When I
tried to turn on, it would short and fail to boot up. I had to get a
piece of sticky film and made a layer on the case in the area where it
was touching. After doing that it worked fine.


mikemol at gmail

Aug 28, 2012, 3:08 PM

Post #19 of 33 (334 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, Aug 28, 2012 at 6:02 PM, Paul Hartman
<paul.hartman+gentoo [at] gmail> wrote:
> On Tue, Aug 28, 2012 at 9:23 AM, Edward M <martinezedward228 [at] gmail> wrote:
>> And if the motherboard is somehow shorting out inside the case
>> http://www.tomshardware.com/forum/307187-30-motherboard-shorting-case
>
> I completely forget that I had this happen once. The case design was
> such that part of the motherboard contacted metal of the case. When I
> tried to turn on, it would short and fail to boot up. I had to get a
> piece of sticky film and made a layer on the case in the area where it
> was touching. After doing that it worked fine.

Cases usually ship with standoffs to prevent that kind of thing. The
standoffs look like screws with screwholes in them, and a hexagonal
shaft you can manage with your fingers, a socket wrench or
(non-needlenose) pliers.

--
:wq


paul.hartman+gentoo at gmail

Aug 28, 2012, 3:57 PM

Post #20 of 33 (332 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, Aug 28, 2012 at 5:08 PM, Michael Mol <mikemol [at] gmail> wrote:
> On Tue, Aug 28, 2012 at 6:02 PM, Paul Hartman
> <paul.hartman+gentoo [at] gmail> wrote:
>> On Tue, Aug 28, 2012 at 9:23 AM, Edward M <martinezedward228 [at] gmail> wrote:
>>> And if the motherboard is somehow shorting out inside the case
>>> http://www.tomshardware.com/forum/307187-30-motherboard-shorting-case
>>
>> I completely forget that I had this happen once. The case design was
>> such that part of the motherboard contacted metal of the case. When I
>> tried to turn on, it would short and fail to boot up. I had to get a
>> piece of sticky film and made a layer on the case in the area where it
>> was touching. After doing that it worked fine.
>
> Cases usually ship with standoffs to prevent that kind of thing. The
> standoffs look like screws with screwholes in them, and a hexagonal
> shaft you can manage with your fingers, a socket wrench or
> (non-needlenose) pliers.

In my case (no pun intended) it was shorting even with the standoffs
because of the way a cut-out in the metal under the motherboard had
rolled edges that curled up toward the motherboard. It was a known
defective-by-design situation and later revisions of the case solved
the problem. :) I think it was a Thermaltake case if I remember
correctly.


peter at humphrey

Aug 28, 2012, 5:15 PM

Post #21 of 33 (330 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tuesday 28 August 2012 21:57:43 Alex Schuster wrote:
> I wrote:
> > Well, all I can do now is to get a new board and see if things will
> > be okay then.
> [...]
> So I had to wait. And when it became available, I wondered if it
> might be the processor instead that has the problem, so I let the PC
> shop diagnose CPU and board. This took until today, and they
> confirmed it was the board indeed, not the CPU.

Let me get this straight. The shop ran tests and concluded that the
motherboard was faulty, not the CPU?

> Fine, I bought the board

...it having been tested and found faulty!

> guess what - it doesn't work.

Sorry, but I must be misreading this. You've said that the board was
diagnosed faulty, but you bought it anyway and it turned out faulty.
Where is the mystery?

Is this a problem with the English language? I thought I knew it inside-
out, upside-down and back-to-front. I still think so. Yet your account
has you tying yourself in knots over a known fault.

--
Rgds
Peter


mikemol at gmail

Aug 28, 2012, 5:28 PM

Post #22 of 33 (330 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, Aug 28, 2012 at 8:15 PM, Peter Humphrey
<peter [at] humphrey> wrote:
> On Tuesday 28 August 2012 21:57:43 Alex Schuster wrote:
>> I wrote:
>> > Well, all I can do now is to get a new board and see if things will
>> > be okay then.
>> [...]
>> So I had to wait. And when it became available, I wondered if it
>> might be the processor instead that has the problem, so I let the PC
>> shop diagnose CPU and board. This took until today, and they
>> confirmed it was the board indeed, not the CPU.
>
> Let me get this straight. The shop ran tests and concluded that the
> motherboard was faulty, not the CPU?
>
>> Fine, I bought the board
>
> ...it having been tested and found faulty!
>
>> guess what - it doesn't work.
>
> Sorry, but I must be misreading this. You've said that the board was
> diagnosed faulty, but you bought it anyway and it turned out faulty.
> Where is the mystery?

The test would have been done on his old board, which the shop
diagnosed to be faulty. Having had that diagnosed, he proceeded to buy
a new board, which also failed.

>
> Is this a problem with the English language? I thought I knew it inside-
> out, upside-down and back-to-front. I still think so. Yet your account
> has you tying yourself in knots over a known fault.

Too many uses of the insufficiently-explicit "the board"...but (in
English) such ambiguities are usually resolved by surrounding context.

--
:wq


alan.mckinnon at gmail

Aug 28, 2012, 5:29 PM

Post #23 of 33 (330 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Wed, 29 Aug 2012 01:15:30 +0100
Peter Humphrey <peter [at] humphrey> wrote:

> On Tuesday 28 August 2012 21:57:43 Alex Schuster wrote:
> > I wrote:
> > > Well, all I can do now is to get a new board and see if things
> > > will be okay then.
> > [...]
> > So I had to wait. And when it became available, I wondered if it
> > might be the processor instead that has the problem, so I let the PC
> > shop diagnose CPU and board. This took until today, and they
> > confirmed it was the board indeed, not the CPU.
>
> Let me get this straight. The shop ran tests and concluded that the
> motherboard was faulty, not the CPU?
>
> > Fine, I bought the board
>
> ...it having been tested and found faulty!
>
> > guess what - it doesn't work.
>
> Sorry, but I must be misreading this. You've said that the board was
> diagnosed faulty, but you bought it anyway and it turned out faulty.
> Where is the mystery?
>
> Is this a problem with the English language? I thought I knew it
> inside- out, upside-down and back-to-front. I still think so. Yet
> your account has you tying yourself in knots over a known fault.
>

No, not at all. He means (just read the whole mail with a view to
understanding the communication, not finding the grammar faults) that
the shop diagnosed the old board was faulty so he bought a new board
which involved a week's wait.

That board now might be faulty too.
Most obvious cause: Something is breaking the motherboards.
Most obvious root cause: PSU

Rule #1 in dealing with odd weird strange computer faults is ALWAYS
test with another PSU of at least twice the capacity you think you need.





--
Alan McKinnon
alan.mckinnon [at] gmail


alan.mckinnon at gmail

Aug 28, 2012, 5:37 PM

Post #24 of 33 (331 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, 28 Aug 2012 20:28:31 -0400
Michael Mol <mikemol [at] gmail> wrote:

> > Is this a problem with the English language? I thought I knew it
> > inside- out, upside-down and back-to-front. I still think so. Yet
> > your account has you tying yourself in knots over a known fault.
>
> Too many uses of the insufficiently-explicit "the board"...but (in
> English) such ambiguities are usually resolved by surrounding context.

<evil thought>
hey, here's an idea, let's fix that by using Hungarian decorators on all
English nouns!

--
Alan McKinnon
alan.mckinnon [at] gmail


mikemol at gmail

Aug 28, 2012, 5:43 PM

Post #25 of 33 (330 views)
Permalink
Re: My PC died. What should I try? [In reply to]

On Tue, Aug 28, 2012 at 8:37 PM, Alan McKinnon <alan.mckinnon [at] gmail> wrote:
> On Tue, 28 Aug 2012 20:28:31 -0400
> Michael Mol <mikemol [at] gmail> wrote:
>
>> > Is this a problem with the English language? I thought I knew it
>> > inside- out, upside-down and back-to-front. I still think so. Yet
>> > your account has you tying yourself in knots over a known fault.
>>
>> Too many uses of the insufficiently-explicit "the board"...but (in
>> English) such ambiguities are usually resolved by surrounding context.
>
> <evil thought>
> hey, here's an idea, let's fix that by using Hungarian decorators on all
> English nouns!

What, and get Esperanto? (Or Latin. Or Italian. Or Spanish.)


--
:wq

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