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Grey listing problem

 

 

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aney at blueacacia

Nov 18, 2009, 4:11 AM

Post #1 of 6 (760 views)
Permalink
Grey listing problem

Hello everyone,

I am having some problems with some email addresses that are behind a greylisting system.

2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa A=fixed_login:aney [at] blueacacia S=672 id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450 4.7.1 <aney [at] blueacacia>: Sender address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
2009-11-18 12:34:58 1NAio6-00052q-VN => brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp H=mail3.systonic.fr [212.234.39.14]
2009-11-18 12:34:58 1NAio6-00052q-VN Completed

As you can see, exim does not try to resend the mail. I am using a cPanel installation but they won't support my installation because I have added mailscanner so I thought I would try here and in the mailscanner ML

Thanks to anyone who can help me a little to troubleshoot this issue and have a good day all !

Alex

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jpb15 at admin

Nov 18, 2009, 4:29 AM

Post #2 of 6 (717 views)
Permalink
Re: Grey listing problem [In reply to]

>
> I am having some problems with some email addresses that are
> behind a greylisting system.
>
> 2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia
> H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa
> A=fixed_login:aney [at] blueacacia S=672
> id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
> 2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote
> mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host
> 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450
> 4.7.1 <aney [at] blueacacia>: Sender address rejected:
> Greylisted, see
> http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
> 2009-11-18 12:34:58 1NAio6-00052q-VN =>
> brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp
> H=mail3.systonic.fr [212.234.39.14]
> 2009-11-18 12:34:58 1NAio6-00052q-VN Completed
>
> As you can see, exim does not try to resend the mail. I am
> using a cPanel installation but they won't support my
> installation because I have added mailscanner so I thought I
> would try here and in the mailscanner ML
>
> Thanks to anyone who can help me a little to troubleshoot
> this issue and have a good day all !
>

Do you have any queue runners running ?
John
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awd-exim at awdcomp

Nov 18, 2009, 4:32 AM

Post #3 of 6 (710 views)
Permalink
Re: Grey listing problem [In reply to]

Alexandre NEY wrote:
> Hello everyone,
>
> I am having some problems with some email addresses that are behind a greylisting system.
>
> 2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa A=fixed_login:aney [at] blueacacia S=672 id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
> 2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450 4.7.1 <aney [at] blueacacia>: Sender address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
> 2009-11-18 12:34:58 1NAio6-00052q-VN => brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp H=mail3.systonic.fr [212.234.39.14]
> 2009-11-18 12:34:58 1NAio6-00052q-VN Completed
>
> As you can see, exim does not try to resend the mail. I am using a cPanel installation but they won't support my installation because I have added mailscanner so I thought I would try here and in the mailscanner ML
>

It doesn't need to resend as it delivered successfully to
mail3.systonic.fr, one of the backup mx's for cr-mip.fr

> Thanks to anyone who can help me a little to troubleshoot this issue and have a good day all !
>
> Alex
>


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aney at blueacacia

Nov 18, 2009, 4:36 AM

Post #4 of 6 (717 views)
Permalink
Re: Grey listing problem [In reply to]

Aha true thanks Andrew !

But the user does not receive the mail in the end (probably because of those weirdly configured MX for this domain)

Why does exim try the secondary MX, shouldn't it try the primary MX an hour later or something ?

Thanks !

Alex
-----Message d'origine-----
De : Andrew [mailto:awd [at] awdcomp]
Envoyé : mercredi 18 novembre 2009 13:33
À : Alexandre NEY
Cc : exim-users [at] exim
Objet : Re: [exim] Grey listing problem

Alexandre NEY wrote:
> Hello everyone,
>
> I am having some problems with some email addresses that are behind a greylisting system.
>
> 2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa A=fixed_login:aney [at] blueacacia S=672 id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
> 2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450 4.7.1 <aney [at] blueacacia>: Sender address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
> 2009-11-18 12:34:58 1NAio6-00052q-VN => brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp H=mail3.systonic.fr [212.234.39.14]
> 2009-11-18 12:34:58 1NAio6-00052q-VN Completed
>
> As you can see, exim does not try to resend the mail. I am using a cPanel installation but they won't support my installation because I have added mailscanner so I thought I would try here and in the mailscanner ML
>

It doesn't need to resend as it delivered successfully to
mail3.systonic.fr, one of the backup mx's for cr-mip.fr

> Thanks to anyone who can help me a little to troubleshoot this issue and have a good day all !
>
> Alex
>


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## Exim details at http://www.exim.org/
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awd-exim at awdcomp

Nov 18, 2009, 5:40 AM

Post #5 of 6 (717 views)
Permalink
Re: Grey listing problem [In reply to]

Alexandre NEY wrote:
> Aha true thanks Andrew !
>
> But the user does not receive the mail in the end (probably because of those weirdly configured MX for this domain)

I see, well this really isn't your issue any more, its been delivered
successfully, what the users ISP does with it is out of your hands.
The user should be talking about it to their IT admin.

>
> Why does exim try the secondary MX, shouldn't it try the primary MX an hour later or something ?
>

What would be the point of having backup MX servers then?
Mostly I use backup MX servers for when the primary server gets too
overloaded (e.g. spam/virus surge), the backup then accepts the mail,
and then once the primary server is no longer overloaded, all the email
sitting on the backup gets fired off to the primary server within a
couple of minutes (due to some changing of the retry rules). This way
the end users don't have to wait for the sending server to reattempt to
send the email, which may be several hours (depending on the server
software).

What the user should be doing is removing the ISP's mail servers from
their MX records, as having them there defeats the purpose of using grey
listing in the first place.

Cheers
Andrew

> Thanks !
>
> Alex
> -----Message d'origine-----
> De : Andrew [mailto:awd [at] awdcomp]
> Envoyé : mercredi 18 novembre 2009 13:33
> À : Alexandre NEY
> Cc : exim-users [at] exim
> Objet : Re: [exim] Grey listing problem
>
> Alexandre NEY wrote:
>> Hello everyone,
>>
>> I am having some problems with some email addresses that are behind a greylisting system.
>>
>> 2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa A=fixed_login:aney [at] blueacacia S=672 id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
>> 2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450 4.7.1 <aney [at] blueacacia>: Sender address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
>> 2009-11-18 12:34:58 1NAio6-00052q-VN => brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp H=mail3.systonic.fr [212.234.39.14]
>> 2009-11-18 12:34:58 1NAio6-00052q-VN Completed
>>
>> As you can see, exim does not try to resend the mail. I am using a cPanel installation but they won't support my installation because I have added mailscanner so I thought I would try here and in the mailscanner ML
>>
>
> It doesn't need to resend as it delivered successfully to
> mail3.systonic.fr, one of the backup mx's for cr-mip.fr
>
>> Thanks to anyone who can help me a little to troubleshoot this issue and have a good day all !
>>
>> Alex
>>
>
>

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## Exim details at http://www.exim.org/
## Please use the Wiki with this list - http://wiki.exim.org/


awd-exim at awdcomp

Nov 18, 2009, 6:03 AM

Post #6 of 6 (716 views)
Permalink
Re: Grey listing problem [In reply to]

Alexandre NEY wrote:
> Aha true thanks Andrew !
>
> But the user does not receive the mail in the end (probably because of those weirdly configured MX for this domain)
>
> Why does exim try the secondary MX, shouldn't it try the primary MX an hour later or something ?
>

If you really wanted to never try their ISP, you could add the following
router to your config file _before_ the dnslookup router.

manual_cr-mip:
driver = manualroute
domains = cr-mip.fr
transport = remote_smtp
route_data = 114-154.206-83.static-ip.oleane.fr
no_more

You could also use the IP for the primary MX rather than the DNS name on
the route_data line.


This should be considered a temporary solution until the user at the
other end gets their email setup all sorted out.


Cheers
cya
Andrew

> Thanks !
>
> Alex
> -----Message d'origine-----
> De : Andrew [mailto:awd [at] awdcomp]
> Envoyé : mercredi 18 novembre 2009 13:33
> À : Alexandre NEY
> Cc : exim-users [at] exim
> Objet : Re: [exim] Grey listing problem
>
> Alexandre NEY wrote:
>> Hello everyone,
>>
>> I am having some problems with some email addresses that are behind a greylisting system.
>>
>> 2009-11-18 12:34:43 1NAio6-00052q-VN <= aney [at] blueacacia H=localhost (mailgw.blueacacia.com) [127.0.0.1] P=esmtpa A=fixed_login:aney [at] blueacacia S=672 id=1a6ca05b0c8ca432d9efbbfd8fbe4d2e [at] blueacacia
>> 2009-11-18 12:34:53 1NAio6-00052q-VN SMTP error from remote mail server after RCPT TO:<brigitte.taffin [at] cr-mip>: host 114-154.206-83.static-ip.oleane.fr [83.206.154.114]: 450 4.7.1 <aney [at] blueacacia>: Sender address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/cr-mip.fr.html
>> 2009-11-18 12:34:58 1NAio6-00052q-VN => brigitte.taffin [at] cr-mip R=lookuphost T=remote_smtp H=mail3.systonic.fr [212.234.39.14]
>> 2009-11-18 12:34:58 1NAio6-00052q-VN Completed
>>
>> As you can see, exim does not try to resend the mail. I am using a cPanel installation but they won't support my installation because I have added mailscanner so I thought I would try here and in the mailscanner ML
>>
>
> It doesn't need to resend as it delivered successfully to
> mail3.systonic.fr, one of the backup mx's for cr-mip.fr
>
>> Thanks to anyone who can help me a little to troubleshoot this issue and have a good day all !
>>
>> Alex
>>
>
>


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Web: www.awdcomp.net
Email: awd [at] awdcomp

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## List details at http://lists.exim.org/mailman/listinfo/exim-users
## Exim details at http://www.exim.org/
## Please use the Wiki with this list - http://wiki.exim.org/

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