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Strange characters in Subject line

 

 

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jcorreia at tintadigital

Nov 17, 2009, 2:18 AM

Post #1 of 2 (516 views)
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Strange characters in Subject line

Hi,

I'm facing a problem with Subject lines with Exim on Debian.

Non-ascii characters in subject lines are replaced with strange
characters in Outlook (as showed in attached image). For example,
"inserção" is shown as "inserção". Note: in Thunderbird, subject are
displayed correctly.

This problem only happens with messages directly delivered to the server
from the email client when the email client is Outlook. When messages
come from external mail servers, they are parsed by the AntiSPAM
software and subject lines appear correctly (also in Outlook).

Can someone give me some directions to troubleshoot this issue?

Thank you,
José Carlos Correia
Attachments: Screenshot.png (97.9 KB)


wbh at conducive

Nov 18, 2009, 1:16 AM

Post #2 of 2 (482 views)
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Re: Strange characters in Subject line [In reply to]

� wrote:
> Hi,
>
> I'm facing a problem with Subject lines with Exim on Debian.
>
> Non-ascii characters in subject lines are replaced with strange
> characters in Outlook (as showed in attached image). For example,
> "inser��o" is shown as "inserção". Note: in Thunderbird, subject are
> displayed correctly.
>
> This problem only happens with messages directly delivered to the server
> from the email client when the email client is Outlook. When messages
> come from external mail servers, they are parsed by the AntiSPAM
> software and subject lines appear correctly (also in Outlook).
>
> Can someone give me some directions to troubleshoot this issue?
>
> Thank you,
> Jos� Carlos Correia
>
>
>

Probably BOTH Exim and the antispam are transparent and 8-bit safe.

It is the MUA that is at fault. I suspect the choice of outbound character
encoding disagrees with whatever LookOUT! is using for INbound character encoding.

Note that in your example, one can swap the nonsense-or-question-mark characters
for the valid PT ones back and forth between the the two citations simply by
switching the MUA (SeaMonkey ~= Thundermug) between UTF-8, and either ISO 8859-1
or Windows 1252, while choosing Chinese Big 5 makes new (and no doubt
irrelevant) idiograms out of BOTH examples...

Exim is not involved in that argument....

HTH

Bill





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