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Unrouteable address problem (Debian + Nagios + exim notifications).

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eladexposed at gmail

Aug 26, 2008, 5:50 AM

Post #1 of 2 (533 views)
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Unrouteable address problem (Debian + Nagios + exim notifications).

Hello,

I've installed Nagios (3.0.3) on a Debian machine and I have some problems
with the email notifications (using exim).

Right now I have no success with sending those email notifications.

Let's assume my smtp server can be found in x1.x2.x3.x4.

I can ping that machine and I can send mails using telnet later received in
my inbox.

In export environment variables the smtp server is declared.

I tried to send mail with mailx command from the shell – below you can find
the log of my commands.

ossim:~# mailx -v myuseraccount[at]company.com

Subject: this is a test

.

Cc: .

Null message body; hope that's ok

LOG: MAIN

<= root[at]dev.private U=root P=local S=346

ossim:~# delivering 1K7WRQ-0002UQ-BT

R: system_aliases for myuseraccount[at]company.com

LOG: MAIN

** myuseraccount@ company.com: Unrouteable address

R: system_aliases for .@dev.private

LOG: MAIN

** .@dev.private: Unrouteable address

LOG: MAIN

<= <> R=1K7WRQ-0002UQ-BT U=Debian-exim P=local S=1214

delivering 1K7WRQ-0002US-HE

R: system_aliases for root[at]dev.private

R: system_aliases for myuseraccount[at]company.com

LOG: MAIN

** myuseraccount @ company.com <root[at]dev.private>: Unrouteable address

LOG: MAIN

Frozen (delivery error message)

LOG: MAIN

Completed

pkidev-ossim:~#

dev.private it's my SMTP server.

company.com and dev.private are 2 different domains.

ossim:~# hostname --fqdn

ossim.dev.private

ossim:~#

If you have any ideas what I have to do to proceed and overcome the
"unroutable address" problem pls let me know.

Thanks for your time and efforts.
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kaiser at emjay

Aug 26, 2008, 7:51 AM

Post #2 of 2 (504 views)
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Re: Unrouteable address problem (Debian + Nagios + exim notifications). [In reply to]

On Aug 26, 2008, at 8:50 AM, Elad Shapira wrote:

> I've installed Nagios (3.0.3) on a Debian machine and I have some
> problems
> with the email notifications (using exim).

From your log, the problem is clear.

> ossim:~# mailx -v myuseraccount[at]company.com

My guess is you don't actually own the domain "company.com" and even
further, there's not an account called "myuseraccount" on the domain
even if you did own it.

> ** myuseraccount@ company.com: Unrouteable address

You can't have a space in a domain name.

> R: system_aliases for .@dev.private

This doesn't match your above entry. I think you may be obfuscating.
Check the FAQ on obfuscation to this list.

> ** .@dev.private: Unrouteable address

This screams of a DNS issue, although I may be wrong. It has happened
before.

-Michael

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