teaquilter at lighthouse
May 14, 2012, 12:18 PM
Post #4 of 7
Re: From a newbie: ClamAV scans shut down Google Chrome
[In reply to]
From: clamav-users-bounces [at] lists
[mailto:clamav-users-bounces [at] lists] On Behalf Of Jim Preston
Sent: Monday, May 14, 2012 2:39 AM
To: ClamAV users ML
Subject: Re: [clamav-users] From a newbie: ClamAV scans shut down Google
On 05/13/2012 03:00 PM, Teresa K. Fowler wrote:
> Could my culprit be ClamWin? I started out with ClamWin years ago,
> following download links recommended by my ISP/computer repair
> service. I thought it was the same thing as ClamAV, that ClamAV was
> the new name, or ClamWin was the free edition. What I am actually
> running is ClamWin Free Antivirus, a.k.a. ClamWin Antivirus. I
> thought I had the same thing used by my ISP to scan email. What do I do?
Uninstall ClamWin and install ClamAV?
On 5-14-12 2:39 a.m., Jim Preston wrote:
>A couple of things, contrary to most corporate mail, this forum uses bottom
posting meaning that you add your comments at the bottom of the posting
rather than on top. Normally non relevant >portions are then snipped out as
I have done here. There are two main reasons for this:
>Firstly, it reduces the size of the emails Secondly, it makes logical
sense as there is your question / query / comment is at the top of the email
(forum posting) and the response is at the >bottom.
>Corporate email tends to top post as the number of people involved are
limited and mostly fixed and the recipients are mostly interested in just
the latest response. Since this is mailing >list, you never know who is
going to reply and old "stuff" in the posting is just noise for the most
>You are posting to the ClamAV Users Mailing List. Your best solution at
this point is to post to the ClamWin mailing list,
http://www.clamwin.com/content/view/123/90/ where those users will be >in a
better position to directly solve your issues. This mailing list is
primarily concerned with the engines (scanning, updating, false positive,
etc) and addressing issues relating to not >being able to compile the
software from source code, crashing of the scan engines, falsely reporting
malware in files that are clean, and things like that.
>Your problem is specific to ClamWin and it's quarantining of files.
>It is a little confusing but .... ClamWin is a 'complete' solution for the
Microsoft Windows platform. ClamAV is at the heart of the various platform
solutions of which ClamWin is one. Each of the 'complete'
solutions are maintained by their own developers using the free and open
source scan technology provided by ClamAV.
>Specifically from your original post, you were reporting a problem with the
Google Chrome files being quarantined. That was an example of a false
positive which was corrected a few days ago (I >do not remember exactly when
as I was not directly affected by the false positive). If that is your only
"true" issue, updating to the latest signatures and reinstalling Google
Chrome should >resolve the issue.
>ClamAV itself, is primarily used by mail servers to scan mail before
passing it on to end users or forwarding to other mail servers. ClamAV just
scans files and other streams of data looking >for malware. The ClamAV
engines just report if malware was found and do not quarantine, clean, or do
anything else with the files. When using clamscan or other feature of ClamAV
to scan a >> >ClamWin.
>What do I do? Uninstall ClamWin and install ClamAV?
>If you choose to go with just ClamAV, then you will have to accept the
responsibility of what to do when a scan reports malware. Nobody but you can
decide if you have the expertise and time to >take on this responsibility.
See what the ClamWin support forum can provide before you make the leap to
>I do hope I have clarified things for you, if not just ignore this posting
except for the etiquette of not top posting.
Dear Jim Preston, You have explained everything beautifully, clearly even
for me, a right-brain writer, and sadly NOT a computer engineer. Therefore I
will stay with ClamWin, because I have neither the expertise nor time to go
with ClamAV. Most of these false positives I just wait out, because someone
more computer brilliant than me always reports, and the problem goes away.
This one hung on, and no one else seemed to be talking about it, so I did my
best to contribute. Thank you for clearing up all the remaining issues and
alerting me that the problem has been solved in the past few days. I will
take your advice and update Clamwin to the latest signatures, then reinstall
Google Chrome one more time.
Teresa K. Fowler
PS: Have you considered writing computer texts for non-engineers? You have
a gift for putting your finger on all the elusive background gaps in
knowledge that prevent learning advancement, and for filling in those gaps
everyone else assumes "everyone" knows with clear information delivered in a
friendly, non-condescending tone absent in many tutorials. And without the
jocular yatayatayata of some books such as the "For Dummies" series. Will
you post your above to the Clamwin mailing list? If not, with your
permission, and if you think it is still necessary, I will post a summary
including your response on the list where I might better have started this
PPS: Do I get bottom posting now? Seems backwards.
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