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CMBE 6 / Unity Connection IMAP client issue

 

 

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smetsysocsic at gmail

May 21, 2008, 11:22 AM

Post #1 of 3 (189 views)
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CMBE 6 / Unity Connection IMAP client issue

I've installed my first uc6 business ed. with Unity connection. Everything
appears to work flawlessly, voicemail works fine from the phones. However, I
can't get IMAP clients (specifically Microsloth Outlook) to connect to
retrieve messages. I've got valid licensing for it, everything appears to be
configured, but I get a "connection refused" message when I try the "test
account settings" function in Outlook as I am setting up the client.

Any help is appreciated.

Thanks,

Joe C.


jbuchanan at ctiusa

May 21, 2008, 7:30 PM

Post #2 of 3 (173 views)
Permalink
Re: CMBE 6 / Unity Connection IMAP client issue [In reply to]

I have heard of issues with this when doing an AD integration with
CUCMBE. This is not supported and doesn't even work generally. However,
from what I understand sometimes you get the wrong license for CUCMBE
and AD integration magically works, but causes problems with this
feature. Are you AD-integrated?



From: cisco-voip-bounces[at]puck.nether.net
[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Joe Cisco
Sent: Wednesday, May 21, 2008 1:23 PM
To: cisco-voip[at]puck.nether.net
Subject: [cisco-voip] CMBE 6 / Unity Connection IMAP client issue



I've installed my first uc6 business ed. with Unity connection.
Everything appears to work flawlessly, voicemail works fine from the
phones. However, I can't get IMAP clients (specifically Microsloth
Outlook) to connect to retrieve messages. I've got valid licensing for
it, everything appears to be configured, but I get a "connection
refused" message when I try the "test account settings" function in
Outlook as I am setting up the client.

Any help is appreciated.

Thanks,

Joe C.


smetsysocsic at gmail

May 21, 2008, 8:44 PM

Post #3 of 3 (173 views)
Permalink
Re: CMBE 6 / Unity Connection IMAP client issue [In reply to]

No, we are not AD integrated.

-Joe C.

On Wed, May 21, 2008 at 9:30 PM, James Buchanan <jbuchanan[at]ctiusa.com>
wrote:

> I have heard of issues with this when doing an AD integration with
> CUCMBE. This is not supported and doesn't even work generally. However,
> from what I understand sometimes you get the wrong license for CUCMBE and AD
> integration magically works, but causes problems with this feature. Are you
> AD-integrated?
>
>
>
> *From:* cisco-voip-bounces[at]puck.nether.net [mailto:
> cisco-voip-bounces[at]puck.nether.net] *On Behalf Of *Joe Cisco
> *Sent:* Wednesday, May 21, 2008 1:23 PM
> *To:* cisco-voip[at]puck.nether.net
> *Subject:* [cisco-voip] CMBE 6 / Unity Connection IMAP client issue
>
>
>
> I've installed my first uc6 business ed. with Unity connection. Everything
> appears to work flawlessly, voicemail works fine from the phones. However, I
> can't get IMAP clients (specifically Microsloth Outlook) to connect to
> retrieve messages. I've got valid licensing for it, everything appears to be
> configured, but I get a "connection refused" message when I try the "test
> account settings" function in Outlook as I am setting up the client.
>
> Any help is appreciated.
>
> Thanks,
>
> Joe C.
>

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