chris at hiddenone
May 21, 2008, 5:31 AM
Post #2 of 2
(1089 views)
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Re: Callmanager 6.1(1) Attendant Console > Broadcast Hunting/Call Queuing
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1. I have not seen an option for an audible indicator (just by looking
thought the AC software). Is she going to have a phone near her as well?
Our receptionist uses her 7961 as the audible indicator.
2. We have not run into any issues with dual monitors either (running it
on 2 PCs for about a year). We had a bit of trouble getting the software
setup and configured, but IIRC that had little to do with the dual monitors.
- Chris
Jason Aarons (US) wrote:
> Q1. Using Attendant Console is there a audible alert when there is a
> call in the Broadcast Calls window? PC I am testing with doesn’t have a
> sound card. Receptionist has a copier/fax around the corner and needs to
> get a audible notice call is in window. Testing indicates no audible
> indicator. We have to keep looking at the Broadcast Calls window to see
> if a call is there.
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> Q2. I’m using it on a Dual-Monitor PC and don’t see any problems. The
> receptionist may be upset about losing her second monitor. What issues
> arise that make it unsupported?
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_1/ccmfeat/fsccmac.html#wp1152991
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