akoul at dataways
May 19, 2008, 11:32 PM
Post #1 of 1
(1214 views)
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7921 Does not upgrade in CUCME
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Hi, i have a 7921 running CP7921-MFG-A.7.LOADS. on a 2821 running CUCME4.1 (12.4.15T5)
I have uploaded correctly and tftp shared files for 7921 (any other phone DID get upgraded):
tftp-server flash:phoneloads/7921/APPS-1.0.1.SBN alias APPS-1.0.1.SBN
tftp-server flash:phoneloads/7921/GUI-1.0.1.SBN alias GUI-1.0.1.SBN
tftp-server flash:phoneloads/7921/SYS-1.0.1.SBN alias SYS-1.0.1.SBN
tftp-server flash:phoneloads/7921/TNUX-1.0.1.SBN alias TNUX-1.0.1.SBN
tftp-server flash:phoneloads/7921/TNUXR-1.0.1.SBN alias TNUXR-1.0.1.SBN
tftp-server flash:phoneloads/7921/WLAN-1.0.1.SBN alias WLAN-1.0.1.SBN
tftp-server flash:phoneloads/7921/CP7921G-1.0.1.LOADS alias CP7921G-1.0.1.LOADS
!
telephony-service
load 7921 CP7921G-1.0.1
!
2821_VGW#more system:its/XMLDefault7921.cnf.xml
<device>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/Y</dateTemplate>
<timeZone>E. Europe Standard/Daylight Time</timeZone>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>10.201.2.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<versionStamp>{Jan 01 2002 00:00:00}</versionStamp>
<loadInformation>CP7921G-1.0.1</loadInformation>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<idleTimeout>0</idleTimeout>
<authenticationURL>http://10.201.100.2/voiceview/authentication/authenticate.do"]http://10.201.100.2/voiceview/authentication/authenticate.do</authenticationURL>
<directoryURL>http://10.201.2.1:80/localdirectory"]http://10.201.2.1:80/localdirectory</directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL>http://10.201.100.2/voiceview/common/login.do"]http://10.201.100.2/voiceview/common/login.do</servicesURL>
</device>
Well, the phone does not request the file shown in XML, all seem correct in debug tftp events BUT the phones shows : Upgrade failed!!
2821_VGW#
*May 20 09:32:23.576: TFTP: Looking for CTLSEP001F9E8ACA2B.tlv
*May 20 09:32:23.720: TFTP: Looking for SEP001F9E8ACA2B.cnf.xml
*May 20 09:32:24.860: TFTP: Opened system:/its/XMLDefault7921.cnf.xml, fd 0, size 1084 for process 8
*May 20 09:32:24.880: TFTP: Finished system:/its/XMLDefault7921.cnf.xml, time 00:00:00 for process 8
*May 20 09:32:25.176: TFTP: Looking for Ringlist.xml
*May 20 09:32:25.208: TFTP: Opened flash:ringtone/RingList.xml, fd 0, size 495 for process 8
*May 20 09:32:25.212: TFTP: Finished flash:ringtone/RingList.xml, time 00:00:00 for process 8
*May 20 09:32:25.316: TFTP: Looking for DistinctiveRingList.xml
*May 20 09:32:25.348: TFTP: Opened flash:ringtone/DistinctiveRingList.xml, fd 0, size 2823 for process 8
*May 20 09:32:25.376: TFTP: Finished flash:ringtone/DistinctiveRingList.xml, time 00:00:00 for process 8
*May 20 09:32:30.140: %IPPHONE-6-REG_ALARM: Name=SEP001F9E8ACA2B Load=CP7921G-MFG-A.7 Last=Reset-Reset
*May 20 09:32:30.344: %IPPHONE-6-REGISTER: ephone-15:SEP001F9E8ACA2B IP:10.201.2.51 Socket:3 DeviceType:Phone has registered.
2821_VGW#
2821_VGW#
Any ideas why?
Thanks
akoul
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