MillerS at DicksteinShapiro
Feb 7, 2008, 12:55 PM
Views: 84
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ultralink wallboard issues - simple fix?
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I am running IPCC 4x with an ultralink wallboard server which is
actually just a PC. After I patched the server with Microsoft fixes a
couple weeks ago, everything was working fine except ONE field which
tells the supervisor how many calls have bypassed the local helpdesk and
gone onto Intelliteach who is our off-site helpdesk backup group. The
field is called "IT" - I don't know what that stands for. If anyone has
any suggestions about ultralink wallboards, please let me know. I have
no idea. Thank you!
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS[at]dicksteinshapiro.com
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ultralink wallboard issues - simple fix?