
keith.klevenski at rig
Jul 21, 2006, 8:09 AM
Views: 440
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Calling Party Name Question
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Hi all, I know this is going to be a total n3wb question, but here goes... The Calling Party Name is provided by the telco and I'm assuming there is no way to change this internally on specific calling numbers for outbound calls that leave our PRIs. We provide managed/hosted telephony services for a couple of our customers' small offices and they reported that a couple of calls they made to others showed our company name instead of theirs. This would be expected of course, but I just wanted to confirm that there is no way to change that on our end (CCM 3.3 soon to be 4.1.3, MGCP), but is strictly on the telco side. I'm assuming this is the case and I'm also assuming the telco isn't going to put a different CPN on outbound calls from specific calling numbers. Are my assumptions correct? TIA!! Keith Klevenski
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