Mailing List Archive: Cisco: VOIP

Time of Day Routing

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Nick.Kassel at Charles-Stanley

Oct 4, 2005, 5:03 AM

Post #1 of 12 (1059 views)
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Time of Day Routing

I want to configure Time of Day Routing to forward one DN to two
different numbers one for during the day and one for evening, I have set
up the time period and time schedule, but do I need to create a new
partition and CSS for this particular phone also where exactly do I set
the numbers for the DN to forward on to. The documentation I have found
does not make it clear at all what to do.

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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

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kthorngr at cisco

Oct 4, 2005, 6:20 AM

Post #2 of 12 (1020 views)
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Re: Time of Day Routing [In reply to]

Time of Day routing simply filters the available partitions in a given
CSS based on the schedule configured for the partition(s). Here is an
example of how to route calls to an IP Phone during the day and to a
cell or home phone at night.

Partition AllPhones TimeScheduleTS
UseThisTimeZone (EST)
TimeScheduleTS TimePeriod TP1
TP1 08:00 – 17:00 Mon To Fri
Partition AfterHours TimeScheduleTS1
UseThisTimeZone (EST)
TimeScheduleTS1 TimePeriodTP2, TP3
TP2 17:00 – 24:00 Mon To Fri
TP3 00:00 – 08:00 Tue To Sat

PhoneA has CSS of AllPhones:AfterHours
PhoneB DN 2000 is in Partition AllPhones
Dummy DN 2000 is in Partition AfterHours and has CFA to 2125551234 (the
user's cell phone)

PhoneA calls 2000 on Tuesday and 10AM. The call is extended to PhoneB
DN 2000 as the partition AllPhones has not been filtered via ToD.

PhoneA calls 2000 on Tuesday at 8PM. The call is extended to Dummy DN
2000 and forwarded to 2125551234 as partition AllPhones has been
filtered out and AfterHours is available.

Let me know if you have further questions.

Kevin
On Oct 4, 2005, at 8:03 AM, Nick Kassel wrote:

> I want to configure Time of Day Routing to forward one DN to two
> different numbers one for during the day and one for evening, I have
> set up the time period and time schedule, but do I need to create a
> new partition and CSS for this particular phone also where exactly do
> I set the numbers for the DN to forward on to. The documentation I
> have found does not make it clear at all what to do.
>
>
>
>
>
> ***********************************************************************
> ************************
>
>
> The information contained in this e-
> mail is strictly confidential, some or all
>
> of which may be legally privileged. It is for the intended recipient on
> ly.
>
> Access to this e-
> mail by any other person is prohibited. If you are not the
>
> intended recipient, any use, disclosure, copying, printing, distributio
> n of,
>
> replying to or any action taken or omitted to be taken in reliance on t
> his
>
> e-
> mail, is prohibited and may be unlawful. Please contact the sender imme
> diately
> should this e-mail have been incorrectly addressed or transmitted.
>
>
> You accept that any instructions are deemed to have been given at the t
> ime the
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> recipient(s) accesses them and that delivery receipt does not constitut
> e
>
> acknowledgement or receipt by the intended recipient(s). You accept tha
> t there
>
> may be a delay in processing the instructions received from e-
> mails after
>
> Charles Stanley has received them. You are advised that urgent, time se
> nsitive
> and confidential communications should not be sent by e-mail.
>
> You acknowledge that e-mails are not secure and you accept the risk of
>
> malfunction, viruses, unauthorised interference, mis-
> delivery or delay.
>
> ***********************************************************************
> *************************
>
>
> Charles Stanley & Co. Ltd
> Registered Office: 25 Luke Street London EC2A 4AR
>
> Tel: 0207 739 8200 Fax: 0207 739 7798
> Registered in England No. 1903304
>
>
> Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles
> Stanley & Co. Ltd
>
>
> Authorised and Regulated by the Financial Services Authority, Member of
> the
>
> London Stock Exchange, International Securities Markets Association, an
> d The London International Financial Futures &
> Options Exchange.
>
>
> This footnote also confirms that this email message has been swept by M
> cAfee
> VirusScan and SurfControl Email Filter software.
> _______________________________________________
> cisco-voip mailing list
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Nick.Kassel at Charles-Stanley

Oct 4, 2005, 7:15 AM

Post #3 of 12 (1021 views)
Permalink

RE: Time of Day Routing [In reply to]

Many thanks Kevin, just set it up in our lab and it's working just fine.

________________________________

From: Kevin Thorngren [mailto:kthorngr [at] cisco]
Sent: Tuesday, October 04, 2005 2:20 PM
To: Nick Kassel
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] Time of Day Routing

Time of Day routing simply filters the available partitions in a given
CSS based on the schedule configured for the partition(s). Here is an
example of how to route calls to an IP Phone during the day and to a
cell or home phone at night.

Partition AllPhones TimeScheduleTS

UseThisTimeZone (EST)

TimeScheduleTS TimePeriod TP1

TP1 08:00 - 17:00 Mon To Fri

Partition AfterHours TimeScheduleTS1

UseThisTimeZone (EST)

TimeScheduleTS1 TimePeriodTP2, TP3

TP2 17:00 - 24:00 Mon To Fri

TP3 00:00 - 08:00 Tue To Sat

PhoneA has CSS of AllPhones:AfterHours

PhoneB DN 2000 is in Partition AllPhones

Dummy DN 2000 is in Partition AfterHours and has CFA to 2125551234 (the
user's cell phone)

PhoneA calls 2000 on Tuesday and 10AM. The call is extended to PhoneB DN
2000 as the partition AllPhones has not been filtered via ToD.

PhoneA calls 2000 on Tuesday at 8PM. The call is extended to Dummy DN
2000 and forwarded to 2125551234 as partition AllPhones has been
filtered out and AfterHours is available.

Let me know if you have further questions.

Kevin

On Oct 4, 2005, at 8:03 AM, Nick Kassel wrote:

I want to configure Time of Day Routing to forward one DN to two
different numbers one for during the day and one for evening, I have set
up the time period and time schedule, but do I need to create a new
partition and CSS for this particular phone also where exactly do I set
the numbers for the DN to forward on to. The documentation I have found
does not make it clear at all what to do.

************************************************************************
***********************

The information contained in this e-mail is strictly
confidential, some or all

of which may be legally privileged. It is for the intended
recipient only.

Access to this e-mail by any other person is prohibited. If you
are not the

intended recipient, any use, disclosure, copying, printing,
distribution of,

replying to or any action taken or omitted to be taken in
reliance on this

e-mail, is prohibited and may be unlawful. Please contact the
sender immediately

should this e-mail have been incorrectly addressed or
transmitted.

You accept that any instructions are deemed to have been given
at the time the

recipient(s) accesses them and that delivery receipt does not
constitute

acknowledgement or receipt by the intended recipient(s). You
accept that there

may be a delay in processing the instructions received from
e-mails after

Charles Stanley has received them. You are advised that urgent,
time sensitive

and confidential communications should not be sent by e-mail.

You acknowledge that e-mails are not secure and you accept the
risk of

malfunction, viruses, unauthorised interference, mis-delivery or
delay.

************************************************************************
************************

Charles Stanley & Co. Ltd

Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798

Registered in England No. 1903304

Charles Stanley Sutherlands and Tozer Wingate are divisions of
Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority,
Member of the

London Stock Exchange, International Securities Markets
Association, and The London International Financial Futures &

Options Exchange.

This footnote also confirms that this email message has been
swept by McAfee

VirusScan and SurfControl Email Filter software.

_______________________________________________

cisco-voip mailing list

cisco-voip [at] puck

https://puck.nether.net/mailman/listinfo/cisco-voip

***********************************************************************************************

The information contained in this e-mail is strictly confidential, some or all
of which may be legally privileged. It is for the intended recipient only.
Access to this e-mail by any other person is prohibited. If you are not the
intended recipient, any use, disclosure, copying, printing, distribution of,
replying to or any action taken or omitted to be taken in reliance on this
e-mail, is prohibited and may be unlawful. Please contact the sender immediately
should this e-mail have been incorrectly addressed or transmitted.

You accept that any instructions are deemed to have been given at the time the
recipient(s) accesses them and that delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s). You accept that there
may be a delay in processing the instructions received from e-mails after
Charles Stanley has received them. You are advised that urgent, time sensitive
and confidential communications should not be sent by e-mail.

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised interference, mis-delivery or delay.
************************************************************************************************

Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

This footnote also confirms that this email message has been swept by McAfee
VirusScan and SurfControl Email Filter software.

jose.mujica at netxar

Oct 4, 2005, 12:30 PM

Post #4 of 12 (1030 views)
Permalink

Re: Time of Day Routing [In reply to]

Will that logic also works using Hunt-Groups on CCM 4.x? I would like to hidden DN on the hunt-group after hours.

Thanks in advanced,
-Jose

On Tue, 4 Oct 2005 09:20:25 -0400, Kevin Thorngren wrote
> Time of Day routing simply filters the available partitions in a given CSS based on the schedule configured for the partition(s). Here is an example of how to route calls to an IP Phone during the day and to a cell or home phone at night.
>
> Partition AllPhones TimeScheduleTS
> UseThisTimeZone (EST)
> TimeScheduleTS TimePeriod TP1
> TP1 08:00 [WINDOWS-1252?]– 17:00 Mon To Fri
> Partition AfterHours TimeScheduleTS1
> UseThisTimeZone (EST)
> TimeScheduleTS1 TimePeriodTP2, TP3
> TP2 17:00 [WINDOWS-1252?]– 24:00 Mon To Fri
> TP3 00:00 [WINDOWS-1252?]– 08:00 Tue To Sat
>
> PhoneA has CSS of AllPhones:AfterHours
> PhoneB DN 2000 is in Partition AllPhones
> Dummy DN 2000 is in Partition AfterHours and has CFA to 2125551234 (the user's cell phone)
>
> PhoneA calls 2000 on Tuesday and 10AM. The call is extended to PhoneB DN 2000 as the partition AllPhones has not been filtered via ToD.
>
> PhoneA calls 2000 on Tuesday at 8PM. The call is extended to Dummy DN 2000 and forwarded to 2125551234 as partition AllPhones has been filtered out and AfterHours is available.
>
> Let me know if you have further questions.
>
> Kevin
> On Oct 4, 2005, at 8:03 AM, Nick Kassel wrote:
>
> I want to configure Time of Day Routing to forward one DN to two different numbers one for during the day and one for evening, I have set up the time period and time schedule, but do I need to create a new partition and CSS for this particular phone also where exactly do I set the numbers for the DN to forward on to. The documentation I have found does not make it clear at all what to do.
>
>
>
> ***********************************************************************************************
>
> The information contained in this e-mail is strictly confidential, some or all
>
> of which may be legally privileged. It is for the intended recipient only.
>
> Access to this e-mail by any other person is prohibited. If you are not the
>
> intended recipient, any use, disclosure, copying, printing, distribution of,
>
> replying to or any action taken or omitted to be taken in reliance on this
>
> e-mail, is prohibited and may be unlawful. Please contact the sender immediately
> should this e-mail have been incorrectly addressed or transmitted.
>
> You accept that any instructions are deemed to have been given at the time the
>
> recipient(s) accesses them and that delivery receipt does not constitute
>
> acknowledgement or receipt by the intended recipient(s). You accept that there
>
> may be a delay in processing the instructions received from e-mails after
>
> Charles Stanley has received them. You are advised that urgent, time sensitive
> and confidential communications should not be sent by e-mail.
>
> You acknowledge that e-mails are not secure and you accept the risk of
>
> malfunction, viruses, unauthorised interference, mis-delivery or delay.
>
> ************************************************************************************************
>
> Charles Stanley & Co. Ltd
> Registered Office: 25 Luke Street London EC2A 4AR
>
> Tel: 0207 739 8200 Fax: 0207 739 7798
> Registered in England No. 1903304
>
> Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd
>
> Authorised and Regulated by the Financial Services Authority, Member of the
>
> London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
> Options Exchange.
>
> This footnote also confirms that this email message has been swept by McAfee
> VirusScan and SurfControl Email Filter software.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

nhaas at co

May 14, 2012, 9:42 AM

Post #5 of 12 (996 views)
Permalink

Re: Time Of Day Routing [In reply to]

Did that, will not do it again, make the Time of Day control in Unity, much easier - less hassle!

I use a CTI Route Point to send to Unity. In unity Create a Call Handler called FIRSTSTEP, our main line number is 5151, and our transfer number that appears on the phone is 5150. I know its crazy...

In FIRSTSTEP create the Call Handler and give it the number of 5151 . Select EDIT and TRANSFER RULES. You will see CLOSED and STANDARD those are the ones that you want to use. Under TRANSFER ACTION select Extension. Let's say that our true main line extension is 5151,

Under Greetings select Standard - After greeting select Call Handler 2. I always select "Attempt Transfer", if you select "Go Directly to Greetings" I usually get problems.

Create a new CH called STEP TWO give it the extension 5150. Select EDIT and TRANSFER RULES Unselect ALTERNATE greeting! Give the extension for the standard Greeting!

Under Greetings and Standard under Caller Hears "Nothing"

After Greeting Call Action "Route from Next Call Routing Rule"

EDIT greeting, "AFTER GREETING". Then select Attempt Transfer 5150.
Transfer Rules, uncheck alternate and closed.

Test, You should be up and running.

For calendar controller, Set your Calendar in the 1st call Handler since this is the one that really does not control the flow. The second call handler just creates the transfer.

http://www.newsoverload.com/?p=1179

Neal

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike King
Sent: Monday, May 14, 2012 9:38 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Time Of Day Routing

I have a huntlist i'm trying to setup that during business hours, it does one thing, and during night hours, does another thing. It should be dial-able by all extensions, and external devices.

Perfect opportunity to teach myself something (or so I hoped)

Checked out some docs on Time of Day routing, and I think I have a workable plan.

Here's where I need some guidiance.

So all of my existing extensions are in a partition called ALL_DN.

I've:
Made time periods, and schedules
Made two partitions, OnHours_PT, and Offhours_PT, and assigned appropriate schedules to them.

Now I believe I have to create a CSS, and here's where I get a headache.

I was assuming I would make two Huntpilots, one in the Onhours partitions, and one in the Offhours partition, based on the example I was using. But the example also put the end devices into the same CSS.

If all my phones (and trunks) are in the ALL_DN parition, would I have to add the Onhours_PT and the OffHours_PT to all the CSS's (With OnHours first)? (Which is alot of CSS's)

Is there a better way?

Mike

me at mpking

May 14, 2012, 9:47 AM

Post #6 of 12 (969 views)
Permalink

Re: Time Of Day Routing [In reply to]

Yea. In the time I took to write the first email, I know I could have done
it in Unity Connection.

I was looking to try and not use Unity Connection, since it adds
a dependency on the system.

I also don't want to have to touch all the CSS, so Unity is looking better
and better.

MIke

On Mon, May 14, 2012 at 12:42 PM, Haas, Neal <nhaas [at] co> wrote:

> Did that, will not do it again, make the Time of Day control in Unity,
> much easier – less hassle!****
>
> I use a CTI Route Point to send to Unity. In unity Create a Call Handler
> called FIRSTSTEP, our main line number is 5151, and our transfer number
> that appears on the phone is 5150. I know its crazy…****
>
> In FIRSTSTEP create the Call Handler and give it the number of 5151 .
> Select EDIT and TRANSFER RULES. You will see CLOSED and STANDARD those are
> the ones that you want to use. Under TRANSFER ACTION select Extension.
> Let’s say that our true main line extension is 5151, ****
>
> Under Greetings select Standard – After greeting select Call Handler 2. I
> always select “Attempt Transfer”, if you select “Go Directly to Greetings”
> I usually get problems.****
>
> Create a new CH called STEP TWO give it the extension 5150. Select EDIT
> and TRANSFER RULES Unselect ALTERNATE greeting! Give the extension for the
> standard Greeting!****
>
> Under Greetings and Standard under Caller Hears “Nothing”****
>
> After Greeting Call Action “Route from Next Call Routing Rule”****
>
> EDIT greeting, “AFTER GREETING”. Then select Attempt Transfer 5150.
> Transfer Rules, uncheck alternate and closed.****
>
> Test, You should be up and running.****
>
> For calendar controller, Set your Calendar in the 1st call Handler since
> this is the one that really does not control the flow. The second call
> handler just creates the transfer.****
>
> ** **
>
> http://www.newsoverload.com/?p=1179****
>
> ** **
>
> Neal ****
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Mike King
> *Sent:* Monday, May 14, 2012 9:38 AM
> *To:* Cisco VoIPoE List
> *Subject:* [cisco-voip] Time Of Day Routing****
>
> ** **
>
> I have a huntlist i'm trying to setup that during business hours, it does
> one thing, and during night hours, does another thing. It should
> be dial-able by all extensions, and external devices.****
>
> ** **
>
> Perfect opportunity to teach myself something (or so I hoped)****
>
> ** **
>
> Checked out some docs on Time of Day routing, and I think I have a
> workable plan.****
>
> ** **
>
> Here's where I need some guidiance.****
>
> ** **
>
> So all of my existing extensions are in a partition called ALL_DN.****
>
> ** **
>
> I've:****
>
> Made time periods, and schedules****
>
> Made two partitions, OnHours_PT, and Offhours_PT, and
> assigned appropriate schedules to them.****
>
> ** **
>
> Now I believe I have to create a CSS, and here's where I get a headache.**
> **
>
> ** **
>
> I was assuming I would make two Huntpilots, one in the Onhours partitions,
> and one in the Offhours partition, based on the example I was using. But
> the example also put the end devices into the same CSS.****
>
> ** **
>
> If all my phones (and trunks) are in the ALL_DN parition, would I have to
> add the Onhours_PT and the OffHours_PT to all the CSS's (With OnHours
> first)? (Which is alot of CSS's)****
>
> ** **
>
> Is there a better way?****
>
> ** **
>
> Mike****
>
> ** **
>
> ** **
>
> ** **
>

mikenorton at pwsd76

May 14, 2012, 10:05 AM

Post #7 of 12 (967 views)
Permalink

Re: Time Of Day Routing [In reply to]

You could put the Onhours_PT and OffHours_PT partitions in a new CSS, put that new CSS as the CSS of a translation pattern, and put the translation pattern in your ALL_DN partition.

-mn

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike King
Sent: May-14-12 10:38 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Time Of Day Routing

I have a huntlist i'm trying to setup that during business hours, it does one thing, and during night hours, does another thing. It should be dial-able by all extensions, and external devices.

Perfect opportunity to teach myself something (or so I hoped)

Checked out some docs on Time of Day routing, and I think I have a workable plan.

Here's where I need some guidiance.

So all of my existing extensions are in a partition called ALL_DN.

I've:
Made time periods, and schedules
Made two partitions, OnHours_PT, and Offhours_PT, and assigned appropriate schedules to them.

Now I believe I have to create a CSS, and here's where I get a headache.

I was assuming I would make two Huntpilots, one in the Onhours partitions, and one in the Offhours partition, based on the example I was using. But the example also put the end devices into the same CSS.

If all my phones (and trunks) are in the ALL_DN parition, would I have to add the Onhours_PT and the OffHours_PT to all the CSS's (With OnHours first)? (Which is alot of CSS's)

Is there a better way?

Mike

george.hendrix at l-3com

Aug 21, 2012, 9:16 AM

Post #8 of 12 (780 views)
Permalink

Re: Time of Day Routing [In reply to]

I had to do a similar setup. I created a partition that's active during closed hours/days and added a "duplicate" extension in this after hour partition and then set it for all calls to go to VM. Hope this helps.

Bill

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Michael Dugan
Sent: Tuesday, August 21, 2012 11:15 AM
To: cisco-voip [at] puck
Subject: [cisco-voip] Time of Day Routing

Good Morning,
We have an extension that uses TOD. What I can't figure out is how it goes to voice mail during closed hours. Can anyone help me on this?

Thanks

dschulz at skyline-ats

Aug 21, 2012, 9:19 AM

Post #9 of 12 (780 views)
Permalink

Re: Time of Day Routing [In reply to]

Check the call forward and pickup settings for the dn. another extension in a different partition in the CSS sending it to vmail possibly?

Dave

On Aug 21, 2012, at 11:14 AM, Michael Dugan <mdugan [at] pacific> wrote:

> Good Morning,
> We have an extension that uses TOD. What I canâ€™t figure out is how it goes to voice mail during closed hours. Can anyone help me on this?
>
> Thanks
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

dschulz at skyline-ats

Aug 21, 2012, 9:23 AM

Post #10 of 12 (784 views)
Permalink

Re: Time of Day Routing [In reply to]

Yep... Just make sure the partition of the secondary dn is listed below the ToD partition on the CSS of the calling devices.

Dave

On Aug 21, 2012, at 12:16 PM, george.hendrix [at] l-3com wrote:

> I had to do a similar setup. I created a partition thatâ€™s active during closed hours/days and added a â€œduplicateâ€ extension in this after hour partition and then set it for all calls to go to VM. Hope this helps.
>
> Bill
>
> From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Michael Dugan
> Sent: Tuesday, August 21, 2012 11:15 AM
> To: cisco-voip [at] puck
> Subject: [cisco-voip] Time of Day Routing
>
> Good Morning,
> We have an extension that uses TOD. What I canâ€™t figure out is how it goes to voice mail during closed hours. Can anyone help me on this?
>
> Thanks
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

asobihoudai at yahoo

Aug 21, 2012, 9:23 AM

Post #11 of 12 (780 views)
Permalink

Re: Time of Day Routing [In reply to]

I'd get out Dialed Number Analyzer and check its output.

________________________________
From: Michael Dugan <mdugan [at] pacific>
To: "cisco-voip [at] puck" <cisco-voip [at] puck>
Sent: Tuesday, August 21, 2012 11:14 AM
Subject: [cisco-voip] Time of Day Routing

Good Morning,
We have an extension that uses TOD.Â What I canâ€™t figure out is how it goes to voice mail during closed hours.Â Can anyone help me on this?
Â
Thanks
_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

Robin.Clayton at rrfa

Aug 21, 2012, 2:33 PM

Post #12 of 12 (790 views)
Permalink

Re: Time of Day Routing [In reply to]

I also did this as part of a test for sending calls directly to VM out of hours.

Spent a few hours on it then the person that needed it never came back to me to get live!

Rob

________________________________
From: cisco-voip-bounces [at] puck [cisco-voip-bounces [at] puck] on behalf of george.hendrix [at] l-3com [george.hendrix [at] l-3com]
Sent: 21 August 2012 17:16
To: Michael Dugan; cisco-voip [at] puck
Subject: Re: [cisco-voip] Time of Day Routing

I had to do a similar setup. I created a partition that’s active during closed hours/days and added a “duplicate” extension in this after hour partition and then set it for all calls to go to VM. Hope this helps.

Bill

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Michael Dugan
Sent: Tuesday, August 21, 2012 11:15 AM
To: cisco-voip [at] puck
Subject: [cisco-voip] Time of Day Routing

Good Morning,
We have an extension that uses TOD. What I can’t figure out is how it goes to voice mail during closed hours. Can anyone help me on this?

Thanks

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