Mailing List Archive: Cisco: VOIP

Unable to get Jabber Android working

Index | Next | Previous | View Threaded

gwenzel at conres

Aug 11, 2012, 5:47 AM

Post #1 of 5 (1419 views)
Permalink

Unable to get Jabber Android working

I have exhausted my search and sadly need some assistance. We have a vpn into our offices and its wide open. I can vpn into my corporate network on my samsung android running v4.04 and ping anything. I bring up my Jabber im on my phone and it asks for a Device ID and server so i put in my username and the ip address of the presence server i have configured. And states failed upon connection attempt

We have jabber v9.0.4 for windows running internally. We have jabber for ipphone and ipad working while on vpn works fine

My frustration is most use androids not apple devices.

I am looking for someone to answer my question.

When logging into Jabber for Android what is the device id is the Jabber for android looking for.

TIA

GregW

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.

gwenzel at conres

Aug 11, 2012, 6:45 AM

Post #2 of 5 (1384 views)
Permalink

Re: Unable to get Jabber Android working [In reply to]

I found what I needed, Never mind.

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Gregory Wenzel
Sent: Saturday, August 11, 2012 8:48 AM
To: 'cisco-voip [at] puck'
Subject: [cisco-voip] Unable to get Jabber Android working

I have exhausted my search and sadly need some assistance. We have a vpn into our offices and its wide open. I can vpn into my corporate network on my samsung android running v4.04 and ping anything. I bring up my Jabber im on my phone and it asks for a Device ID and server so i put in my username and the ip address of the presence server i have configured. And states failed upon connection attempt

We have jabber v9.0.4 for windows running internally. We have jabber for ipphone and ipad working while on vpn works fine

My frustration is most use androids not apple devices.

I am looking for someone to answer my question.

When logging into Jabber for Android what is the device id is the Jabber for android looking for.

TIA

GregW

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.

jefflin.choi at gmail

Aug 22, 2012, 6:03 AM

Post #3 of 5 (1322 views)
Permalink

Re: Unable to get Jabber Android working [In reply to]

Did you make it work?
trying it on sammsung S3 and it seems still not supported even with the
updated jabber.

On Sat, Aug 11, 2012 at 9:45 PM, Gregory Wenzel <gwenzel [at] conres> wrote:

> I found what I needed, Never mind.****
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Gregory Wenzel
> *Sent:* Saturday, August 11, 2012 8:48 AM
> *To:* 'cisco-voip [at] puck'
> *Subject:* [cisco-voip] Unable to get Jabber Android working****
>
> ** **
>
> I have exhausted my search and sadly need some assistance. We have a vpn
> into our offices and its wide open. I can vpn into my corporate network on
> my samsung android running v4.04 and ping anything. I bring up my Jabber im
> on my phone and it asks for a Device ID and server so i put in my username
> and the ip address of the presence server i have configured. And states
> failed upon connection attempt****
>
> ** **
>
> We have jabber v9.0.4 for windows running internally. We have jabber for
> ipphone and ipad working while on vpn works fine****
>
> ** **
>
> My frustration is most use androids not apple devices.****
>
> ** **
>
> ** **
>
> I am looking for someone to answer my question.****
>
> ** **
>
> *When logging into Jabber for Android what is the device id is the Jabber
> for android looking for. *
>
> ** **
>
> ** **
>
> TIA****
>
> ** **
>
> GregW****
>
>
> This message w/attachments (message) is solely for the use of the intended
> recipient(s) and may contain information that is privileged, confidential
> or proprietary. If you are not an intended recipient, please notify the
> sender, and then please delete and destroy all copies and attachments, and
> be advised that any review or dissemination of, or the taking of any action
> in reliance on, the information contained in or attached to this message is
> prohibited. Unless specifically indicated, this message is not an offer to
> sell or a solicitation of any products. �� ****
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

gwenzel at conres

Aug 22, 2012, 6:13 AM

Post #4 of 5 (1333 views)
Permalink

Re: Unable to get Jabber Android working [In reply to]

Sadly--No.

Seems there is supposed to be two versions. I have the JABBER client and not the JABBER IM Client. But every time I visit google play to get the download I look up Jabber IM, it takes me there on my phone I go to download it and it says I already have it. Does anyone have the direct link in google play to the Jabber IM Android client.
I have Samsung s III user test phone running ice cream I think, version is called Android 4.0.4

In my previous email:
I neglected to create user device profile and have not started the mobility piece which is what needs to be confide before I try.
I have all the special .cop and .sgn microsoft drivers installed along with the update to Allow Presentation Sharing using BFCP.

From: Jefflin Choi [mailto:jefflin.choi [at] gmail]
Sent: Wednesday, August 22, 2012 9:03 AM
To: Gregory Wenzel
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] Unable to get Jabber Android working

Did you make it work?
trying it on sammsung S3 and it seems still not supported even with the updated jabber.
On Sat, Aug 11, 2012 at 9:45 PM, Gregory Wenzel <gwenzel [at] conres<mailto:gwenzel [at] conres>> wrote:
I found what I needed, Never mind.

From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck>] On Behalf Of Gregory Wenzel
Sent: Saturday, August 11, 2012 8:48 AM
To: 'cisco-voip [at] puck<mailto:cisco-voip [at] puck>'
Subject: [cisco-voip] Unable to get Jabber Android working

I have exhausted my search and sadly need some assistance. We have a vpn into our offices and its wide open. I can vpn into my corporate network on my samsung android running v4.04 and ping anything. I bring up my Jabber im on my phone and it asks for a Device ID and server so i put in my username and the ip address of the presence server i have configured. And states failed upon connection attempt

We have jabber v9.0.4 for windows running internally. We have jabber for ipphone and ipad working while on vpn works fine

My frustration is most use androids not apple devices.

I am looking for someone to answer my question.

When logging into Jabber for Android what is the device id is the Jabber for android looking for.

TIA

GregW

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck<mailto:cisco-voip [at] puck>
https://puck.nether.net/mailman/listinfo/cisco-voip

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.

rratliff at cisco

Aug 22, 2012, 11:05 AM

Post #5 of 5 (1407 views)
Permalink

Re: Unable to get Jabber Android working [In reply to]

For starters, there is no Cisco Jabber IM for Android on the play market. Go here for some info on what exactly this app does. http://www.cisco.com/en/US/products/ps11678/index.html

Regarding the Jabber voip client v9.0 (the only Cisco Jabber out for android currently) the Galaxy S3 isn't in the supported device list, and falls solidly into this category (from the release notes).

> The following limitations and restrictions apply to Android OS 4.0:
> Due to a limitation of Android OS 4.0, Cisco Jabber cannot register to Cisco Unified Communications Manager on some devices. Cisco is working with select device manufacturers to resolve this issue at the Android OS level.

-Ryan

On Aug 22, 2012, at 9:13 AM, Gregory Wenzel wrote:

Sadly--No.

Seems there is supposed to be two versions. I have the JABBER client and not the JABBER IM Client. But every time I visit google play to get the download I look up Jabber IM, it takes me there on my phone I go to download it and it says I already have it. Does anyone have the direct link in google play to the Jabber IM Android client.
I have Samsung s III user test phone running ice cream I think, version is called Android 4.0.4

In my previous email:
I neglected to create user device profile and have not started the mobility piece which is what needs to be confide before I try.
I have all the special .cop and .sgn microsoft drivers installed along with the update to Allow Presentation Sharing using BFCP.

From: Jefflin Choi [mailto:jefflin.choi [at] gmail]
Sent: Wednesday, August 22, 2012 9:03 AM
To: Gregory Wenzel
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] Unable to get Jabber Android working

Did you make it work?
trying it on sammsung S3 and it seems still not supported even with the updated jabber.

On Sat, Aug 11, 2012 at 9:45 PM, Gregory Wenzel <gwenzel [at] conres> wrote:
I found what I needed, Never mind.

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Gregory Wenzel
Sent: Saturday, August 11, 2012 8:48 AM
To: 'cisco-voip [at] puck'
Subject: [cisco-voip] Unable to get Jabber Android working

I have exhausted my search and sadly need some assistance. We have a vpn into our offices and its wide open. I can vpn into my corporate network on my samsung android running v4.04 and ping anything. I bring up my Jabber im on my phone and it asks for a Device ID and server so i put in my username and the ip address of the presence server i have configured. And states failed upon connection attempt

We have jabber v9.0.4 for windows running internally. We have jabber for ipphone and ipad working while on vpn works fine

My frustration is most use androids not apple devices.

I am looking for someone to answer my question.

When logging into Jabber for Android what is the device id is the Jabber for android looking for.

TIA

GregW

This message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. Unless specifically indicated, this message is not an offer to sell or a solicitation of any products. ��

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

Index | Next | Previous | View Threaded

Interested in having your list archived? Contact Gossamer Threads