Login | Register For Free | Help
Search for: (Advanced)

Mailing List Archive: Cisco: VOIP

MGCP gateway not registering to Subscribers

  

 
Cisco voip RSS feed   Index | Next | Previous | View Threaded


auralythic at gmail

Jun 14, 2012, 7:27 AM

Post #1 of 15 (1485 views)
Permalink
MGCP gateway not registering to Subscribers
Good day, all,

We have a ucm8 cluster with a publisher and three subscribers. All of our
gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
publisher but none will register to the subscribers. Hostnames are all
correct. What should I be looking for? Here is a snippet of the mgcp config:

ccm-manager redundant-host b.subscriber.com c.subscriber.com
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server {IP address of Publisher}
ccm-manager config
!
mgcp
mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode nte-gw
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp timer nse-response t38 250
mgcp sdp simple
mgcp fax rate 9600
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0
!
mgcp profile default

---------------------------------------
And a sh ccm-man

Priority Status Host
============================================================
Primary Registered a.publisher.com {IP Address}
First Backup Backup Ready b.subscriber.com {IP Address}
Second Backup Backup Ready c.subscriber.com {IP Address}
Current active Call Manager: {a.publisher.com IP Address}
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
00:00:09)
Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
00:00:09)
Last failover time: 09:35:20 edt Jun 14 2012 from (
a.publisher.com IP Address)
Last switchback time: 09:34:44 edt Jun 14 2012 from (
a.subscriber.com IP Address)
Switchback mode: Graceful
MGCP Fallback mode: Not Selected
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2
Configuration Auto-Download Information
=======================================
Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
Last config-downloaded:00:00:00
Current state: Waiting for commands
Configuration Download statistics:
Download Attempted : 2
Download Successful : 2
Download Failed : 0
TFTP Download Failed : 0
Configuration Attempted : 1
Configuration Successful : 1
Configuration Failed(Parsing): 0
Configuration Failed(config) : 0
Last config download command: New Registration
FAX mode: disable
Configuration Error History:

-------------------------------------
Any help and points to the right direction are appreciated. Obviously, we
want them to register to the subs and fail to another sub or the pub.

Thank you,

-Diana


svoll.voip at gmail

Jun 14, 2012, 7:56 AM

Post #2 of 15 (1446 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
What order is in the cm server group that is in the device pool that the
gateways are using?

Scott

On Thursday, June 14, 2012, Auralythic wrote:

> Good day, all,
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default
>
> ---------------------------------------
> And a sh ccm-man
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}
> First Backup Backup Ready b.subscriber.com {IP Address}
> Second Backup Backup Ready c.subscriber.com {IP Address}
> Current active Call Manager: {a.publisher.com IP Address}
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:
>
> -------------------------------------
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.
>
> Thank you,
>
> -Diana
>


auralythic at gmail

Jun 14, 2012, 8:23 AM

Post #3 of 15 (1449 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Sorry, list; replies went to individual sender rather than to all.
Scott,

The order is as follows:

A - Subscriber
B - Subscriber
C - Subscriber

The device pool in use by the gateways does not include the Publisher.

Bala,

I'm happy to know the config is good, thank you!

I see what you are saying, but we do not want Publisher as the primary. We
only want the subs. If I leave Publisher out of the config, not a single
subsciber will register. Here lies the kicker: even though they say "Backup
Ready," if I change the config in the router itself to go to one of the
subs or ONLY one sub, it fails.

I ran a few different MGCP debugs and on first glance, something is
definitely failing. I'll see if I can hunt something down in those.

Below is a debug.

> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_endpt_record_rsip(615):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_send_rsip_msg(882):[lvl=1]Manually recroding
> RSIP method
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_endpt_record_rsip(615):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_enq_retx_rsip_msg(396):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_add_trans_id_rec(1155):[lvl=1]Add trans id
> (232474223, 1012B80)
>
> record
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_stw_timer_start(393):[lvl=0]timer type 0,
> duration 500
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_stw_timer_start(393):[lvl=0]timer type 15,
> duration 20000
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_count_active_mgc_msg_stat(239):[lvl=1]MGC stat
> - {A-SUBSCRIBER IP ADDR},
>
> total=10, succ=4, failed=5
> Jun 14 14:43:20: MGCP Packet received from {A-SUBSCRIBER IP ADDR}:2427--->
> 200 232474221
> <---
>
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_mgcp_msg(3534):[lvl=0] : <NEW MGCP
> MSG From CA>
> Jun 14 14:43:20: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(6876):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_count_active_mgc_msg_stat(239):[lvl=1]MGC stat
> - {A-SUBSCRIBER IP ADDR},
>
> total=10, succ=5, failed=5
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_mp_get_not_entity(830):[lvl=2]Invalid parameter
> (pkt 0x1855AC28
>
> pkt->mgcp_parm_lines 0x0)
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_check_for_redirection(6737):[lvl=1]endpt * was
> not redirected
> Jun 14 14:43:20: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(6948):[lvl=1]Removing
> msg : RSIP 232474221 *@{GATEWAY FQDN HOSTNAME} MGCP 0.1
> RM: graceful
>
> Jun 14 14:43:20: //-1/xxxxxxxxxxxx/MGCP/mgcp_msg_ack(7020):[lvl=0]
> Received ACK for RSIP, setting the restart
>
> method to NONE
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_check_and_send_pending_rsip(2116):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_check_endpt_ext_and_free_rsip_info(3328):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_socket(3645):[lvl=0]Entered
> Jun 14 14:43:20:
> //-1/xxxxxxxxxxxx/MGCP/mgcp_count_active_mgc_msg_stat(239):[lvl=1]MGC stat
> - {B-SUBSCRIBER IP ADDR},
> total=9, succ=4, failed=4
> Jun 14 14:43:20: MGCP Packet received from {B-SUBSCRIBER IP ADDR}:2427--->
> 500 232474223
> <---
> Once I program registration back to the Publisher, everything is great,
> lots of successes, no failures. According to the debug, it appears as
> though there is communication between the gateway and the subs but the
> "Endpoint Unknown" (500) error concerns me. They are talking but none of
> the subs is speaking the gateway's language??
>
> Thank you all,
>

> -Diana
>
>


lelio at uoguelph

Jun 14, 2012, 8:36 AM

Post #4 of 15 (1454 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
I believe showing backup ready is normal. Devices only register to one server at a time.

You can change up your commands to force them / test the other subs.

I'm not at a PC to access my routers, but I'm pretty sure the behaviour is the same.

Sent from my iPhone...

"There's no place like 127.0.0.1"

On Jun 14, 2012, at 7:28 AM, Auralythic <auralythic [at] gmail> wrote:

> Good day, all,
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our gateways configured in 8.6.1 (3825s, 3925s) all register normally to the publisher but none will register to the subscribers. Hostnames are all correct. What should I be looking for? Here is a snippet of the mgcp config:
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default
>
> ---------------------------------------
> And a sh ccm-man
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}
> First Backup Backup Ready b.subscriber.com {IP Address}
> Second Backup Backup Ready c.subscriber.com {IP Address}
> Current active Call Manager: {a.publisher.com IP Address}
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:
>
> -------------------------------------
> Any help and points to the right direction are appreciated. Obviously, we want them to register to the subs and fail to another sub or the pub.
>
> Thank you,
>
> -Diana
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip


auralythic at gmail

Jun 14, 2012, 8:41 AM

Post #5 of 15 (1453 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Yes, "Backup Ready" is good.
"You can change up your commands to force them / test the other subs. "

That's the problem. It will fail for all subs. Only one server will
register, I get that, but it is either Publisher or nothing. The debug is
showing there is a hangup somewhere but I don't yet know enough to
understand where. I'm googling the bits and pieces to try and find
something.

Thanks!

-Diana


On Thu, Jun 14, 2012 at 11:36 AM, Lelio Fulgenzi <lelio [at] uoguelph> wrote:

> I believe showing backup ready is normal. Devices only register to one
> server at a time.
>
> You can change up your commands to force them / test the other subs.
>
> I'm not at a PC to access my routers, but I'm pretty sure the behaviour is
> the same.
>
> Sent from my iPhone...
>
> "There's no place like 127.0.0.1"
>
> On Jun 14, 2012, at 7:28 AM, Auralythic <auralythic [at] gmail> wrote:
>
> Good day, all,
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default
>
> ---------------------------------------
> And a sh ccm-man
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}
> First Backup Backup Ready b.subscriber.com {IP Address}
> Second Backup Backup Ready c.subscriber.com {IP Address}
> Current active Call Manager: {a.publisher.com IP Address}
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:
>
> -------------------------------------
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.
>
> Thank you,
>
> -Diana
>
> _______________________________________________
>
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


auralythic at gmail

Jun 14, 2012, 8:48 AM

Post #6 of 15 (1438 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
So this is interesting:

If I log into a Subscriber's admin webpage and choose a gateway with an ios
rev of 15.1 or greater and click on a configured FXS port, the subsequent
page loads blank aside from the CM Admin header. If I go into a gateway
with ios 15.0 or lower or a flavor of 12 and do the same, the FXS port
configuration page loads completely.

Is there an issue with the ios revision and the communication between
gateway and subscribers?
-Diana
On Thu, Jun 14, 2012 at 11:41 AM, Auralythic <auralythic [at] gmail> wrote:

> Yes, "Backup Ready" is good.
> "You can change up your commands to force them / test the other subs. "
>
> That's the problem. It will fail for all subs. Only one server will
> register, I get that, but it is either Publisher or nothing. The debug is
> showing there is a hangup somewhere but I don't yet know enough to
> understand where. I'm googling the bits and pieces to try and find
> something.
>
> Thanks!
>
> -Diana
>
>
> On Thu, Jun 14, 2012 at 11:36 AM, Lelio Fulgenzi <lelio [at] uoguelph>wrote:
>
>> I believe showing backup ready is normal. Devices only register to one
>> server at a time.
>>
>> You can change up your commands to force them / test the other subs.
>>
>> I'm not at a PC to access my routers, but I'm pretty sure the behaviour
>> is the same.
>>
>> Sent from my iPhone...
>>
>> "There's no place like 127.0.0.1"
>>
>> On Jun 14, 2012, at 7:28 AM, Auralythic <auralythic [at] gmail> wrote:
>>
>> Good day, all,
>>
>> We have a ucm8 cluster with a publisher and three subscribers. All of our
>> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
>> publisher but none will register to the subscribers. Hostnames are all
>> correct. What should I be looking for? Here is a snippet of the mgcp config:
>>
>> ccm-manager redundant-host b.subscriber.com c.subscriber.com
>> ccm-manager mgcp
>> no ccm-manager fax protocol cisco
>> ccm-manager music-on-hold
>> ccm-manager config server {IP address of Publisher}
>> ccm-manager config
>> !
>> mgcp
>> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
>> mgcp dtmf-relay voip codec all mode nte-gw
>> mgcp rtp unreachable timeout 1000 action notify
>> mgcp package-capability rtp-package
>> mgcp package-capability sst-package
>> mgcp package-capability pre-package
>> no mgcp package-capability res-package
>> no mgcp package-capability fxr-package
>> no mgcp timer receive-rtcp
>> mgcp timer nse-response t38 250
>> mgcp sdp simple
>> mgcp fax rate 9600
>> mgcp fax t38 inhibit
>> mgcp bind control source-interface GigabitEthernet0/0
>> mgcp bind media source-interface GigabitEthernet0/0
>> !
>> mgcp profile default
>>
>> ---------------------------------------
>> And a sh ccm-man
>>
>> Priority Status Host
>> ============================================================
>> Primary Registered a.publisher.com {IP Address}
>> First Backup Backup Ready b.subscriber.com {IP Address}
>> Second Backup Backup Ready c.subscriber.com {IP Address}
>> Current active Call Manager: {a.publisher.com IP Address}
>> Backhaul/Redundant link port: 2428
>> Failover Interval: 30 seconds
>> Keepalive Interval: 15 seconds
>> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
>> 00:00:09)
>> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
>> 00:00:09)
>> Last failover time: 09:35:20 edt Jun 14 2012 from (
>> a.publisher.com IP Address)
>> Last switchback time: 09:34:44 edt Jun 14 2012 from (
>> a.subscriber.com IP Address)
>> Switchback mode: Graceful
>> MGCP Fallback mode: Not Selected
>> Last MGCP Fallback start time: None
>> Last MGCP Fallback end time: None
>> MGCP Download Tones: Disabled
>> TFTP retry count to shut Ports: 2
>> Configuration Auto-Download Information
>> =======================================
>> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
>> Last config-downloaded:00:00:00
>> Current state: Waiting for commands
>> Configuration Download statistics:
>> Download Attempted : 2
>> Download Successful : 2
>> Download Failed : 0
>> TFTP Download Failed : 0
>> Configuration Attempted : 1
>> Configuration Successful : 1
>> Configuration Failed(Parsing): 0
>> Configuration Failed(config) : 0
>> Last config download command: New Registration
>> FAX mode: disable
>> Configuration Error History:
>>
>> -------------------------------------
>> Any help and points to the right direction are appreciated. Obviously, we
>> want them to register to the subs and fail to another sub or the pub.
>>
>> Thank you,
>>
>> -Diana
>>
>> _______________________________________________
>>
>> cisco-voip mailing list
>> cisco-voip [at] puck
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>


auralythic at gmail

Jun 14, 2012, 8:51 AM

Post #7 of 15 (1439 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Scratch that, found something that blew that theory out of the water. Back
to the drawing board...

Still doesn't explain why the FXS config pages are not loading for some
gateways on the Subs.

-Diana

On Thu, Jun 14, 2012 at 11:48 AM, Auralythic <auralythic [at] gmail> wrote:

> So this is interesting:
>
> If I log into a Subscriber's admin webpage and choose a gateway with an
> ios rev of 15.1 or greater and click on a configured FXS port, the
> subsequent page loads blank aside from the CM Admin header. If I go into a
> gateway with ios 15.0 or lower or a flavor of 12 and do the same, the FXS
> port configuration page loads completely.
>
> Is there an issue with the ios revision and the communication between
> gateway and subscribers?
> -Diana
> On Thu, Jun 14, 2012 at 11:41 AM, Auralythic <auralythic [at] gmail> wrote:
>
>> Yes, "Backup Ready" is good.
>> "You can change up your commands to force them / test the other subs. "
>>
>> That's the problem. It will fail for all subs. Only one server will
>> register, I get that, but it is either Publisher or nothing. The debug is
>> showing there is a hangup somewhere but I don't yet know enough to
>> understand where. I'm googling the bits and pieces to try and find
>> something.
>>
>> Thanks!
>>
>> -Diana
>>
>>
>> On Thu, Jun 14, 2012 at 11:36 AM, Lelio Fulgenzi <lelio [at] uoguelph>wrote:
>>
>>> I believe showing backup ready is normal. Devices only register to one
>>> server at a time.
>>>
>>> You can change up your commands to force them / test the other subs.
>>>
>>> I'm not at a PC to access my routers, but I'm pretty sure the behaviour
>>> is the same.
>>>
>>> Sent from my iPhone...
>>>
>>> "There's no place like 127.0.0.1"
>>>
>>> On Jun 14, 2012, at 7:28 AM, Auralythic <auralythic [at] gmail> wrote:
>>>
>>> Good day, all,
>>>
>>> We have a ucm8 cluster with a publisher and three subscribers. All of
>>> our gateways configured in 8.6.1 (3825s, 3925s) all register normally to
>>> the publisher but none will register to the subscribers. Hostnames are all
>>> correct. What should I be looking for? Here is a snippet of the mgcp config:
>>>
>>> ccm-manager redundant-host b.subscriber.com c.subscriber.com
>>> ccm-manager mgcp
>>> no ccm-manager fax protocol cisco
>>> ccm-manager music-on-hold
>>> ccm-manager config server {IP address of Publisher}
>>> ccm-manager config
>>> !
>>> mgcp
>>> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
>>> mgcp dtmf-relay voip codec all mode nte-gw
>>> mgcp rtp unreachable timeout 1000 action notify
>>> mgcp package-capability rtp-package
>>> mgcp package-capability sst-package
>>> mgcp package-capability pre-package
>>> no mgcp package-capability res-package
>>> no mgcp package-capability fxr-package
>>> no mgcp timer receive-rtcp
>>> mgcp timer nse-response t38 250
>>> mgcp sdp simple
>>> mgcp fax rate 9600
>>> mgcp fax t38 inhibit
>>> mgcp bind control source-interface GigabitEthernet0/0
>>> mgcp bind media source-interface GigabitEthernet0/0
>>> !
>>> mgcp profile default
>>>
>>> ---------------------------------------
>>> And a sh ccm-man
>>>
>>> Priority Status Host
>>> ============================================================
>>> Primary Registered a.publisher.com {IP Address}
>>> First Backup Backup Ready b.subscriber.com {IP Address}
>>> Second Backup Backup Ready c.subscriber.com {IP Address}
>>> Current active Call Manager: {a.publisher.com IP Address}
>>> Backhaul/Redundant link port: 2428
>>> Failover Interval: 30 seconds
>>> Keepalive Interval: 15 seconds
>>> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
>>> 00:00:09)
>>> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
>>> 00:00:09)
>>> Last failover time: 09:35:20 edt Jun 14 2012 from (
>>> a.publisher.com IP Address)
>>> Last switchback time: 09:34:44 edt Jun 14 2012 from (
>>> a.subscriber.com IP Address)
>>> Switchback mode: Graceful
>>> MGCP Fallback mode: Not Selected
>>> Last MGCP Fallback start time: None
>>> Last MGCP Fallback end time: None
>>> MGCP Download Tones: Disabled
>>> TFTP retry count to shut Ports: 2
>>> Configuration Auto-Download Information
>>> =======================================
>>> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
>>> Last config-downloaded:00:00:00
>>> Current state: Waiting for commands
>>> Configuration Download statistics:
>>> Download Attempted : 2
>>> Download Successful : 2
>>> Download Failed : 0
>>> TFTP Download Failed : 0
>>> Configuration Attempted : 1
>>> Configuration Successful : 1
>>> Configuration Failed(Parsing): 0
>>> Configuration Failed(config) : 0
>>> Last config download command: New Registration
>>> FAX mode: disable
>>> Configuration Error History:
>>>
>>> -------------------------------------
>>> Any help and points to the right direction are appreciated. Obviously,
>>> we want them to register to the subs and fail to another sub or the pub.
>>>
>>> Thank you,
>>>
>>> -Diana
>>>
>>> _______________________________________________
>>>
>>> cisco-voip mailing list
>>> cisco-voip [at] puck
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>


auralythic at gmail

Jun 14, 2012, 8:55 AM

Post #8 of 15 (1453 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
New findings:

On the gateway that was able to display FXS port information in a
subscriber, I changed the config to register it to a Sub and left out the
Pub. The gateway successfully registered to Sub.

This gateway is running the same ios as one that does not register to sub.
Everything else appears the same but I will comb through the config to find
any discrepancy. Will post results if I find any! Input still greatly
appreciated. :)

-Diana

On Thu, Jun 14, 2012 at 11:51 AM, Auralythic <auralythic [at] gmail> wrote:

> Scratch that, found something that blew that theory out of the water. Back
> to the drawing board...
>
> Still doesn't explain why the FXS config pages are not loading for some
> gateways on the Subs.
>
> -Diana
>
> On Thu, Jun 14, 2012 at 11:48 AM, Auralythic <auralythic [at] gmail> wrote:
>
>> So this is interesting:
>>
>> If I log into a Subscriber's admin webpage and choose a gateway with an
>> ios rev of 15.1 or greater and click on a configured FXS port, the
>> subsequent page loads blank aside from the CM Admin header. If I go into a
>> gateway with ios 15.0 or lower or a flavor of 12 and do the same, the FXS
>> port configuration page loads completely.
>>
>> Is there an issue with the ios revision and the communication between
>> gateway and subscribers?
>> -Diana
>> On Thu, Jun 14, 2012 at 11:41 AM, Auralythic <auralythic [at] gmail>wrote:
>>
>>> Yes, "Backup Ready" is good.
>>> "You can change up your commands to force them / test the other subs. "
>>>
>>> That's the problem. It will fail for all subs. Only one server will
>>> register, I get that, but it is either Publisher or nothing. The debug is
>>> showing there is a hangup somewhere but I don't yet know enough to
>>> understand where. I'm googling the bits and pieces to try and find
>>> something.
>>>
>>> Thanks!
>>>
>>> -Diana
>>>
>>>
>>> On Thu, Jun 14, 2012 at 11:36 AM, Lelio Fulgenzi <lelio [at] uoguelph>wrote:
>>>
>>>> I believe showing backup ready is normal. Devices only register to one
>>>> server at a time.
>>>>
>>>> You can change up your commands to force them / test the other subs.
>>>>
>>>> I'm not at a PC to access my routers, but I'm pretty sure the behaviour
>>>> is the same.
>>>>
>>>> Sent from my iPhone...
>>>>
>>>> "There's no place like 127.0.0.1"
>>>>
>>>> On Jun 14, 2012, at 7:28 AM, Auralythic <auralythic [at] gmail> wrote:
>>>>
>>>> Good day, all,
>>>>
>>>> We have a ucm8 cluster with a publisher and three subscribers. All of
>>>> our gateways configured in 8.6.1 (3825s, 3925s) all register normally to
>>>> the publisher but none will register to the subscribers. Hostnames are all
>>>> correct. What should I be looking for? Here is a snippet of the mgcp config:
>>>>
>>>> ccm-manager redundant-host b.subscriber.com c.subscriber.com
>>>> ccm-manager mgcp
>>>> no ccm-manager fax protocol cisco
>>>> ccm-manager music-on-hold
>>>> ccm-manager config server {IP address of Publisher}
>>>> ccm-manager config
>>>> !
>>>> mgcp
>>>> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
>>>> mgcp dtmf-relay voip codec all mode nte-gw
>>>> mgcp rtp unreachable timeout 1000 action notify
>>>> mgcp package-capability rtp-package
>>>> mgcp package-capability sst-package
>>>> mgcp package-capability pre-package
>>>> no mgcp package-capability res-package
>>>> no mgcp package-capability fxr-package
>>>> no mgcp timer receive-rtcp
>>>> mgcp timer nse-response t38 250
>>>> mgcp sdp simple
>>>> mgcp fax rate 9600
>>>> mgcp fax t38 inhibit
>>>> mgcp bind control source-interface GigabitEthernet0/0
>>>> mgcp bind media source-interface GigabitEthernet0/0
>>>> !
>>>> mgcp profile default
>>>>
>>>> ---------------------------------------
>>>> And a sh ccm-man
>>>>
>>>> Priority Status Host
>>>> ============================================================
>>>> Primary Registered a.publisher.com {IP Address}
>>>> First Backup Backup Ready b.subscriber.com {IP Address}
>>>> Second Backup Backup Ready c.subscriber.com {IP Address}
>>>> Current active Call Manager: {a.publisher.com IP Address}
>>>> Backhaul/Redundant link port: 2428
>>>> Failover Interval: 30 seconds
>>>> Keepalive Interval: 15 seconds
>>>> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
>>>> 00:00:09)
>>>> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
>>>> 00:00:09)
>>>> Last failover time: 09:35:20 edt Jun 14 2012 from (
>>>> a.publisher.com IP Address)
>>>> Last switchback time: 09:34:44 edt Jun 14 2012 from (
>>>> a.subscriber.com IP Address)
>>>> Switchback mode: Graceful
>>>> MGCP Fallback mode: Not Selected
>>>> Last MGCP Fallback start time: None
>>>> Last MGCP Fallback end time: None
>>>> MGCP Download Tones: Disabled
>>>> TFTP retry count to shut Ports: 2
>>>> Configuration Auto-Download Information
>>>> =======================================
>>>> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
>>>> Last config-downloaded:00:00:00
>>>> Current state: Waiting for commands
>>>> Configuration Download statistics:
>>>> Download Attempted : 2
>>>> Download Successful : 2
>>>> Download Failed : 0
>>>> TFTP Download Failed : 0
>>>> Configuration Attempted : 1
>>>> Configuration Successful : 1
>>>> Configuration Failed(Parsing): 0
>>>> Configuration Failed(config) : 0
>>>> Last config download command: New Registration
>>>> FAX mode: disable
>>>> Configuration Error History:
>>>>
>>>> -------------------------------------
>>>> Any help and points to the right direction are appreciated. Obviously,
>>>> we want them to register to the subs and fail to another sub or the pub.
>>>>
>>>> Thank you,
>>>>
>>>> -Diana
>>>>
>>>> _______________________________________________
>>>>
>>>> cisco-voip mailing list
>>>> cisco-voip [at] puck
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
>


auralythic at gmail

Jun 14, 2012, 9:26 AM

Post #9 of 15 (1445 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Bill, after some more detective work I have one gateway now functioning as
follows:


ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
.subscriber.com <http://b.subscriber.com/>****

mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
service-type mgcp version 0.1


The above is working on that particular gateway and is what we want to
have. The running-config for the functional gateway is the same as another
gateway having the originally described issue. I am now going through the
"sh run all" for both gateways to try to find a difference in the config. I
also have to try this gateway against all subs to see if maybe a.sub is
okay and b.sub is not. I have a feeling all subs are okay as I do recall
issues with a.sub on what I now know to be the problem gateways.



Keep 'em coming!



-Diana




On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com> wrote:

> Try to enter the following:****
>
> ** **
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ** **
>
> Bill ****
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ** **
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>


george.hendrix at l-3com

Jun 14, 2012, 9:37 AM

Post #10 of 15 (1462 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
That's odd that it's working on one and not the other. I've always set the redundant hosts command with the secondary and tertiary CCM's. The ccm call agent I always set to the first subscriber I want it to use, not the publisher. I have 2 MGCP gateways (IOS 15) configured this way and they both are registered to the correct CCM and also show the list correctly .

What's the config of the mgcp gw that's working?

Bill Hendrix

From: Auralythic [mailto:auralythic [at] gmail]
Sent: Thursday, June 14, 2012 12:26 PM
To: Hendrix, George (Bill) @ LSG - STRATIS
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers

Bill, after some more detective work I have one gateway now functioning as follows:

ccm-manager redundant-host b.subscriber.com<http://c.subscriber.com/> c.subscriber.com<http://b.subscriber.com/>
mgcp call-agent a.subscriber.com<http://b.subscriber.com/> 2427 service-type mgcp version 0.1

The above is working on that particular gateway and is what we want to have. The running-config for the functional gateway is the same as another gateway having the originally described issue. I am now going through the "sh run all" for both gateways to try to find a difference in the config. I also have to try this gateway against all subs to see if maybe a.sub is okay and b.sub is not. I have a feeling all subs are okay as I do recall issues with a.sub on what I now know to be the problem gateways.

Keep 'em coming!

-Diana


On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>> wrote:
Try to enter the following:

ccm-manager redundant-host c.subscriber.com<http://c.subscriber.com> a.publisher.com<http://a.publisher.com>
mgcp call-agent b.subscriber.com<http://b.subscriber.com> 2427 service-type mgcp version 0.1

Bill

From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck>] On Behalf Of Auralythic
Sent: Thursday, June 14, 2012 10:28 AM
To: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: [cisco-voip] MGCP gateway not registering to Subscribers

Good day, all,

We have a ucm8 cluster with a publisher and three subscribers. All of our gateways configured in 8.6.1 (3825s, 3925s) all register normally to the publisher but none will register to the subscribers. Hostnames are all correct. What should I be looking for? Here is a snippet of the mgcp config:

ccm-manager redundant-host b.subscriber.com<http://b.subscriber.com> c.subscriber.com<http://c.subscriber.com>
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server {IP address of Publisher}
ccm-manager config
!
mgcp
mgcp call-agent a.publisher.com<http://a.publisher.com> 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode nte-gw
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp timer nse-response t38 250
mgcp sdp simple
mgcp fax rate 9600
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0
!
mgcp profile default

---------------------------------------
And a sh ccm-man

Priority Status Host
============================================================
Primary Registered a.publisher.com<http://a.publisher.com> {IP Address}
First Backup Backup Ready b.subscriber.com<http://b.subscriber.com> {IP Address}
Second Backup Backup Ready c.subscriber.com<http://c.subscriber.com> {IP Address}
Current active Call Manager: {a.publisher.com<http://a.publisher.com> IP Address}
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last failover time: 09:35:20 edt Jun 14 2012 from (a.publisher.com<http://a.publisher.com> IP Address)
Last switchback time: 09:34:44 edt Jun 14 2012 from (a.subscriber.com<http://a.subscriber.com> IP Address)
Switchback mode: Graceful
MGCP Fallback mode: Not Selected
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2
Configuration Auto-Download Information
=======================================
Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
Last config-downloaded:00:00:00
Current state: Waiting for commands
Configuration Download statistics:
Download Attempted : 2
Download Successful : 2
Download Failed : 0
TFTP Download Failed : 0
Configuration Attempted : 1
Configuration Successful : 1
Configuration Failed(Parsing): 0
Configuration Failed(config) : 0
Last config download command: New Registration
FAX mode: disable
Configuration Error History:

-------------------------------------
Any help and points to the right direction are appreciated. Obviously, we want them to register to the subs and fail to another sub or the pub.

Thank you,

-Diana


auralythic at gmail

Jun 15, 2012, 12:30 PM

Post #11 of 15 (1399 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Sorry guys, have been unable to work this further due to other duties.

Bill, unfortunately providing the config of the working gateway is not
going to change anything- both the running-config and the FULL running
configs are nearly exactly the same between the functioning and
nonfunctioning gateways. I compared them line by line and verified the only
differences involve location-specific elements (hostnames, IP addresses,
etc). There were a couple other differences but the differences do not
correlate between other functional/nonfunctional gateways. For example, one
non-registering gateway has h323 bind to G0/0 and one functional gateway
does not. However, I look at another functional gateway and it does have
the command. I have yet to find something that correlates.

I took one of the known working gateways and forced it to register to the
Publisher and all three Subscribers and it did so successfully.

So: configs are idential. IOS rev has been ruled out. Model has been ruled
out. What should I look at next? Could there be switch port config issues
for the routers that are not registering? The debug clearly shows the
gateway and callmanager are communicating but for some reason the
registration is denied on the sub and the router resets to try and register
to the next sub.

Is this a replication issue? I *think* the sites with the gateways unable
to register to the Subs came online after all the ones that are able to
register to Subs. This would make sense, especially because the error code
500 points to "endpoint unknown." So if Publisher replicated the original
gateways and at one point stopped full replication, well there we go. The
question then becomes why can we see ALL the gateways but only some of
their endpoints? If we didn't have fully functional replication, we should
not see any entry. Unless there is a database issue...

Thanks for any insight!

-Diana

On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix [at] l-3com> wrote:

> That’s odd that it’s working on one and not the other. I’ve always set
> the redundant hosts command with the secondary and tertiary CCM’s. The ccm
> call agent I always set to the first subscriber I want it to use, not the
> publisher. I have 2 MGCP gateways (IOS 15) configured this way and they
> both are registered to the correct CCM and also show the list correctly .*
> ***
>
> ** **
>
> What’s the config of the mgcp gw that’s working?****
>
> ** **
>
> Bill Hendrix ****
>
> ** **
>
> *From:* Auralythic [mailto:auralythic [at] gmail]
> *Sent:* Thursday, June 14, 2012 12:26 PM
> *To:* Hendrix, George (Bill) @ LSG - STRATIS
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ** **
>
> Bill, after some more detective work I have one gateway now functioning as
> follows:****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
> .subscriber.com <http://b.subscriber.com/>****
>
> mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
> service-type mgcp version 0.1****
>
>
> The above is working on that particular gateway and is what we want to
> have. The running-config for the functional gateway is the same as another
> gateway having the originally described issue. I am now going through the
> "sh run all" for both gateways to try to find a difference in the config. I
> also have to try this gateway against all subs to see if maybe a.sub is
> okay and b.sub is not. I have a feeling all subs are okay as I do recall
> issues with a.sub on what I now know to be the problem gateways.****
>
> ****
>
> Keep 'em coming!****
>
> ****
>
> -Diana****
>
> ****
>
> ****
>
> On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com> wrote:****
>
> Try to enter the following:****
>
> ****
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ****
>
> Bill ****
>
> ****
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ****
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>
> ** **
>


jason.aarons at dimensiondata

Jun 15, 2012, 2:47 PM

Post #12 of 15 (1418 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Look in CCMAdmin > gateway > See endpoints > far right does that IP address match your bind in IOS? Is your utils dbreplication status happy?

Have you tried these after hours? At same time pull callmanager traces files. if you don't see why it's not registering with other subs you should have enough for TAC case.


no logging console
no logging monitor
logging buffered debug
logging buffered 2000000
!
Debug ccm-manager ?
Debug mgcp packets
!
U all
Show log
!
No mgcp
No mgcp bind control source-interface X
No mgcp bind media source-interface X
mgcp

Int ser0/0/0
No isdn bind-l3 ccm-manager
isdn bind-l3 ccm-manager


From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Auralythic
Sent: Friday, June 15, 2012 3:30 PM
To: george.hendrix [at] l-3com
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers


Sorry guys, have been unable to work this further due to other duties.

Bill, unfortunately providing the config of the working gateway is not going to change anything- both the running-config and the FULL running configs are nearly exactly the same between the functioning and nonfunctioning gateways. I compared them line by line and verified the only differences involve location-specific elements (hostnames, IP addresses, etc). There were a couple other differences but the differences do not correlate between other functional/nonfunctional gateways. For example, one non-registering gateway has h323 bind to G0/0 and one functional gateway does not. However, I look at another functional gateway and it does have the command. I have yet to find something that correlates.

I took one of the known working gateways and forced it to register to the Publisher and all three Subscribers and it did so successfully.

So: configs are idential. IOS rev has been ruled out. Model has been ruled out. What should I look at next? Could there be switch port config issues for the routers that are not registering? The debug clearly shows the gateway and callmanager are communicating but for some reason the registration is denied on the sub and the router resets to try and register to the next sub.

Is this a replication issue? I *think* the sites with the gateways unable to register to the Subs came online after all the ones that are able to register to Subs. This would make sense, especially because the error code 500 points to "endpoint unknown." So if Publisher replicated the original gateways and at one point stopped full replication, well there we go. The question then becomes why can we see ALL the gateways but only some of their endpoints? If we didn't have fully functional replication, we should not see any entry. Unless there is a database issue...

Thanks for any insight!

-Diana
On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>> wrote:
That's odd that it's working on one and not the other. I've always set the redundant hosts command with the secondary and tertiary CCM's. The ccm call agent I always set to the first subscriber I want it to use, not the publisher. I have 2 MGCP gateways (IOS 15) configured this way and they both are registered to the correct CCM and also show the list correctly .

What's the config of the mgcp gw that's working?

Bill Hendrix

From: Auralythic [mailto:auralythic [at] gmail<mailto:auralythic [at] gmail>]
Sent: Thursday, June 14, 2012 12:26 PM
To: Hendrix, George (Bill) @ LSG - STRATIS
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers

Bill, after some more detective work I have one gateway now functioning as follows:

ccm-manager redundant-host b.subscriber.com<http://c.subscriber.com/> c.subscriber.com<http://b.subscriber.com/>
mgcp call-agent a.subscriber.com<http://b.subscriber.com/> 2427 service-type mgcp version 0.1

The above is working on that particular gateway and is what we want to have. The running-config for the functional gateway is the same as another gateway having the originally described issue. I am now going through the "sh run all" for both gateways to try to find a difference in the config. I also have to try this gateway against all subs to see if maybe a.sub is okay and b.sub is not. I have a feeling all subs are okay as I do recall issues with a.sub on what I now know to be the problem gateways.

Keep 'em coming!

-Diana


On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>> wrote:
Try to enter the following:

ccm-manager redundant-host c.subscriber.com<http://c.subscriber.com/> a.publisher.com<http://a.publisher.com/>
mgcp call-agent b.subscriber.com<http://b.subscriber.com/> 2427 service-type mgcp version 0.1

Bill

From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck>] On Behalf Of Auralythic
Sent: Thursday, June 14, 2012 10:28 AM
To: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: [cisco-voip] MGCP gateway not registering to Subscribers

Good day, all,

We have a ucm8 cluster with a publisher and three subscribers. All of our gateways configured in 8.6.1 (3825s, 3925s) all register normally to the publisher but none will register to the subscribers. Hostnames are all correct. What should I be looking for? Here is a snippet of the mgcp config:

ccm-manager redundant-host b.subscriber.com<http://b.subscriber.com/> c.subscriber.com<http://c.subscriber.com/>
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server {IP address of Publisher}
ccm-manager config
!
mgcp
mgcp call-agent a.publisher.com<http://a.publisher.com/> 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode nte-gw
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp timer nse-response t38 250
mgcp sdp simple
mgcp fax rate 9600
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0
!
mgcp profile default

---------------------------------------
And a sh ccm-man

Priority Status Host
============================================================
Primary Registered a.publisher.com<http://a.publisher.com/> {IP Address}
First Backup Backup Ready b.subscriber.com<http://b.subscriber.com/> {IP Address}
Second Backup Backup Ready c.subscriber.com<http://c.subscriber.com/> {IP Address}
Current active Call Manager: {a.publisher.com<http://a.publisher.com/> IP Address}
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last failover time: 09:35:20 edt Jun 14 2012 from (a.publisher.com<http://a.publisher.com/> IP Address)
Last switchback time: 09:34:44 edt Jun 14 2012 from (a.subscriber.com<http://a.subscriber.com/> IP Address)
Switchback mode: Graceful
MGCP Fallback mode: Not Selected
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2
Configuration Auto-Download Information
=======================================
Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
Last config-downloaded:00:00:00
Current state: Waiting for commands
Configuration Download statistics:
Download Attempted : 2
Download Successful : 2
Download Failed : 0
TFTP Download Failed : 0
Configuration Attempted : 1
Configuration Successful : 1
Configuration Failed(Parsing): 0
Configuration Failed(config) : 0
Last config download command: New Registration
FAX mode: disable
Configuration Error History:

-------------------------------------
Any help and points to the right direction are appreciated. Obviously, we want them to register to the subs and fail to another sub or the pub.

Thank you,

-Diana




itevomcid


auralythic at gmail

Jun 15, 2012, 3:26 PM

Post #13 of 15 (1400 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
Jason, thanks, will let you know. Gonna find time over the weekend for
this.

We had a DB hiccup last summer where some entries were lost. Don't remember
exactly what happened. I checked into our gateways and it looks like
everything added prior to that hiccup day are registering to the subs.
Everything after are not. Will be looking for DB corruption... joy.

Thank you!

-Diana
On Jun 15, 2012 5:47 PM, "Jason Aarons (AM)" <jason.aarons [at] dimensiondata>
wrote:

> Look in CCMAdmin > gateway > See endpoints > far right does that IP
> address match your bind in IOS? Is your utils dbreplication status happy?
> ****
>
> ** **
>
> Have you tried these after hours? At same time pull callmanager traces
> files. if you don’t see why it’s not registering with other subs you
> should have enough for TAC case.****
>
> ** **
>
> ** **
>
> no logging console****
>
> no logging monitor****
>
> logging buffered debug****
>
> logging buffered 2000000****
>
> !****
>
> Debug ccm-manager ?****
>
> Debug mgcp packets****
>
> !****
>
> U all****
>
> Show log****
>
> !****
>
> No mgcp****
>
> No mgcp bind control source-interface X****
>
> No mgcp bind media source-interface X ****
>
> mgcp****
>
> ** **
>
> Int ser0/0/0****
>
> No isdn bind-l3 ccm-manager****
>
> isdn bind-l3 ccm-manager****
>
> ** **
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 3:30 PM
> *To:* george.hendrix [at] l-3com
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ** **
>
> ** **
>
> Sorry guys, have been unable to work this further due to other duties.****
>
> ****
>
> Bill, unfortunately providing the config of the working gateway is not
> going to change anything- both the running-config and the FULL running
> configs are nearly exactly the same between the functioning and
> nonfunctioning gateways. I compared them line by line and verified the only
> differences involve location-specific elements (hostnames, IP addresses,
> etc). There were a couple other differences but the differences do not
> correlate between other functional/nonfunctional gateways. For example, one
> non-registering gateway has h323 bind to G0/0 and one functional gateway
> does not. However, I look at another functional gateway and it does have
> the command. I have yet to find something that correlates.****
>
> ****
>
> I took one of the known working gateways and forced it to register to the
> Publisher and all three Subscribers and it did so successfully.****
>
> ****
>
> So: configs are idential. IOS rev has been ruled out. Model has been ruled
> out. What should I look at next? Could there be switch port config issues
> for the routers that are not registering? The debug clearly shows the
> gateway and callmanager are communicating but for some reason the
> registration is denied on the sub and the router resets to try and register
> to the next sub.****
>
> ****
>
> Is this a replication issue? I *think* the sites with the gateways unable
> to register to the Subs came online after all the ones that are able to
> register to Subs. This would make sense, especially because the error code
> 500 points to "endpoint unknown." So if Publisher replicated the original
> gateways and at one point stopped full replication, well there we go. The
> question then becomes why can we see ALL the gateways but only some of
> their endpoints? If we didn't have fully functional replication, we should
> not see any entry. Unless there is a database issue...****
>
> ****
>
> Thanks for any insight!****
>
> ****
>
> -Diana****
>
> On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix [at] l-3com> wrote:****
>
> That’s odd that it’s working on one and not the other. I’ve always set
> the redundant hosts command with the secondary and tertiary CCM’s. The ccm
> call agent I always set to the first subscriber I want it to use, not the
> publisher. I have 2 MGCP gateways (IOS 15) configured this way and they
> both are registered to the correct CCM and also show the list correctly .*
> ***
>
> ****
>
> What’s the config of the mgcp gw that’s working?****
>
> ****
>
> Bill Hendrix ****
>
> ****
>
> *From:* Auralythic [mailto:auralythic [at] gmail]
> *Sent:* Thursday, June 14, 2012 12:26 PM
> *To:* Hendrix, George (Bill) @ LSG - STRATIS
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> Bill, after some more detective work I have one gateway now functioning as
> follows:****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
> .subscriber.com <http://b.subscriber.com/>****
>
> mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
> service-type mgcp version 0.1****
>
>
> The above is working on that particular gateway and is what we want to
> have. The running-config for the functional gateway is the same as another
> gateway having the originally described issue. I am now going through the
> "sh run all" for both gateways to try to find a difference in the config. I
> also have to try this gateway against all subs to see if maybe a.sub is
> okay and b.sub is not. I have a feeling all subs are okay as I do recall
> issues with a.sub on what I now know to be the problem gateways.****
>
> ****
>
> Keep 'em coming!****
>
> ****
>
> -Diana****
>
> ****
>
> ****
>
> On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com> wrote:****
>
> Try to enter the following:****
>
> ****
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ****
>
> Bill ****
>
> ****
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ****
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>
> ****
>
>
>
>
> itevomcid ****
>


george.hendrix at l-3com

Jun 15, 2012, 7:14 PM

Post #14 of 15 (1430 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
That was one thing I was wondering if you were having, DB issues. I had an issue in old CCM 4.2 days (windows of course) where the DB was stuck with a config for a phone. I could delete and re-add the phone and it still wouldn't work correctly (kept receiving calls from a pickup group that it was not assigned to). I had to fix the DB issue to resolve it.

Bill Hendrix

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Auralythic
Sent: Friday, June 15, 2012 6:26 PM
To: Jason Aarons (AM)
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers


Jason, thanks, will let you know. Gonna find time over the weekend for this.

We had a DB hiccup last summer where some entries were lost. Don't remember exactly what happened. I checked into our gateways and it looks like everything added prior to that hiccup day are registering to the subs. Everything after are not. Will be looking for DB corruption... joy.

Thank you!

-Diana
On Jun 15, 2012 5:47 PM, "Jason Aarons (AM)" <jason.aarons [at] dimensiondata<mailto:jason.aarons [at] dimensiondata>> wrote:
Look in CCMAdmin > gateway > See endpoints > far right does that IP address match your bind in IOS? Is your utils dbreplication status happy?

Have you tried these after hours? At same time pull callmanager traces files. if you don't see why it's not registering with other subs you should have enough for TAC case.


no logging console
no logging monitor
logging buffered debug
logging buffered 2000000
!
Debug ccm-manager ?
Debug mgcp packets
!
U all
Show log
!
No mgcp
No mgcp bind control source-interface X
No mgcp bind media source-interface X
mgcp

Int ser0/0/0
No isdn bind-l3 ccm-manager
isdn bind-l3 ccm-manager


From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck>] On Behalf Of Auralythic
Sent: Friday, June 15, 2012 3:30 PM
To: george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers


Sorry guys, have been unable to work this further due to other duties.

Bill, unfortunately providing the config of the working gateway is not going to change anything- both the running-config and the FULL running configs are nearly exactly the same between the functioning and nonfunctioning gateways. I compared them line by line and verified the only differences involve location-specific elements (hostnames, IP addresses, etc). There were a couple other differences but the differences do not correlate between other functional/nonfunctional gateways. For example, one non-registering gateway has h323 bind to G0/0 and one functional gateway does not. However, I look at another functional gateway and it does have the command. I have yet to find something that correlates.

I took one of the known working gateways and forced it to register to the Publisher and all three Subscribers and it did so successfully.

So: configs are idential. IOS rev has been ruled out. Model has been ruled out. What should I look at next? Could there be switch port config issues for the routers that are not registering? The debug clearly shows the gateway and callmanager are communicating but for some reason the registration is denied on the sub and the router resets to try and register to the next sub.

Is this a replication issue? I *think* the sites with the gateways unable to register to the Subs came online after all the ones that are able to register to Subs. This would make sense, especially because the error code 500 points to "endpoint unknown." So if Publisher replicated the original gateways and at one point stopped full replication, well there we go. The question then becomes why can we see ALL the gateways but only some of their endpoints? If we didn't have fully functional replication, we should not see any entry. Unless there is a database issue...

Thanks for any insight!

-Diana
On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>> wrote:
That's odd that it's working on one and not the other. I've always set the redundant hosts command with the secondary and tertiary CCM's. The ccm call agent I always set to the first subscriber I want it to use, not the publisher. I have 2 MGCP gateways (IOS 15) configured this way and they both are registered to the correct CCM and also show the list correctly .

What's the config of the mgcp gw that's working?

Bill Hendrix

From: Auralythic [mailto:auralythic [at] gmail<mailto:auralythic [at] gmail>]
Sent: Thursday, June 14, 2012 12:26 PM
To: Hendrix, George (Bill) @ LSG - STRATIS
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] MGCP gateway not registering to Subscribers

Bill, after some more detective work I have one gateway now functioning as follows:

ccm-manager redundant-host b.subscriber.com<http://c.subscriber.com/> c.subscriber.com<http://b.subscriber.com/>
mgcp call-agent a.subscriber.com<http://b.subscriber.com/> 2427 service-type mgcp version 0.1

The above is working on that particular gateway and is what we want to have. The running-config for the functional gateway is the same as another gateway having the originally described issue. I am now going through the "sh run all" for both gateways to try to find a difference in the config. I also have to try this gateway against all subs to see if maybe a.sub is okay and b.sub is not. I have a feeling all subs are okay as I do recall issues with a.sub on what I now know to be the problem gateways.

Keep 'em coming!

-Diana


On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com<mailto:george.hendrix [at] l-3com>> wrote:
Try to enter the following:

ccm-manager redundant-host c.subscriber.com<http://c.subscriber.com/> a.publisher.com<http://a.publisher.com/>
mgcp call-agent b.subscriber.com<http://b.subscriber.com/> 2427 service-type mgcp version 0.1

Bill

From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck>] On Behalf Of Auralythic
Sent: Thursday, June 14, 2012 10:28 AM
To: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: [cisco-voip] MGCP gateway not registering to Subscribers

Good day, all,

We have a ucm8 cluster with a publisher and three subscribers. All of our gateways configured in 8.6.1 (3825s, 3925s) all register normally to the publisher but none will register to the subscribers. Hostnames are all correct. What should I be looking for? Here is a snippet of the mgcp config:

ccm-manager redundant-host b.subscriber.com<http://b.subscriber.com/> c.subscriber.com<http://c.subscriber.com/>
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server {IP address of Publisher}
ccm-manager config
!
mgcp
mgcp call-agent a.publisher.com<http://a.publisher.com/> 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode nte-gw
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp timer nse-response t38 250
mgcp sdp simple
mgcp fax rate 9600
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0
mgcp bind media source-interface GigabitEthernet0/0
!
mgcp profile default

---------------------------------------
And a sh ccm-man

Priority Status Host
============================================================
Primary Registered a.publisher.com<http://a.publisher.com/> {IP Address}
First Backup Backup Ready b.subscriber.com<http://b.subscriber.com/> {IP Address}
Second Backup Backup Ready c.subscriber.com<http://c.subscriber.com/> {IP Address}
Current active Call Manager: {a.publisher.com<http://a.publisher.com/> IP Address}
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time: 00:00:09)
Last failover time: 09:35:20 edt Jun 14 2012 from (a.publisher.com<http://a.publisher.com/> IP Address)
Last switchback time: 09:34:44 edt Jun 14 2012 from (a.subscriber.com<http://a.subscriber.com/> IP Address)
Switchback mode: Graceful
MGCP Fallback mode: Not Selected
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2
Configuration Auto-Download Information
=======================================
Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
Last config-downloaded:00:00:00
Current state: Waiting for commands
Configuration Download statistics:
Download Attempted : 2
Download Successful : 2
Download Failed : 0
TFTP Download Failed : 0
Configuration Attempted : 1
Configuration Successful : 1
Configuration Failed(Parsing): 0
Configuration Failed(config) : 0
Last config download command: New Registration
FAX mode: disable
Configuration Error History:

-------------------------------------
Any help and points to the right direction are appreciated. Obviously, we want them to register to the subs and fail to another sub or the pub.

Thank you,

-Diana




itevomcid


auralythic at gmail

Jun 18, 2012, 8:35 AM

Post #15 of 15 (1332 views)
Permalink
Re: MGCP gateway not registering to Subscribers [In reply to]
We had a database replication issue. We resolved it and the gateways are
successfully registering to the subscribers.

Thanks, all!

-Diana

On Fri, Jun 15, 2012 at 10:14 PM, <george.hendrix [at] l-3com> wrote:

> That was one thing I was wondering if you were having, DB issues. I had
> an issue in old CCM 4.2 days (windows of course) where the DB was stuck
> with a config for a phone. I could delete and re-add the phone and it
> still wouldn’t work correctly (kept receiving calls from a pickup group
> that it was not assigned to). I had to fix the DB issue to resolve it.***
> *
>
> ** **
>
> Bill Hendrix ****
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 6:26 PM
> *To:* Jason Aarons (AM)
>
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ** **
>
> Jason, thanks, will let you know. Gonna find time over the weekend for
> this. ** **
>
> We had a DB hiccup last summer where some entries were lost. Don't
> remember exactly what happened. I checked into our gateways and it looks
> like everything added prior to that hiccup day are registering to the subs.
> Everything after are not. Will be looking for DB corruption... joy.****
>
> Thank you!****
>
> -Diana****
>
> On Jun 15, 2012 5:47 PM, "Jason Aarons (AM)" <
> jason.aarons [at] dimensiondata> wrote:****
>
> Look in CCMAdmin > gateway > See endpoints > far right does that IP
> address match your bind in IOS? Is your utils dbreplication status happy?
> ****
>
> ****
>
> Have you tried these after hours? At same time pull callmanager traces
> files. if you don’t see why it’s not registering with other subs you
> should have enough for TAC case.****
>
> ****
>
> ****
>
> no logging console****
>
> no logging monitor****
>
> logging buffered debug****
>
> logging buffered 2000000****
>
> !****
>
> Debug ccm-manager ?****
>
> Debug mgcp packets****
>
> !****
>
> U all****
>
> Show log****
>
> !****
>
> No mgcp****
>
> No mgcp bind control source-interface X****
>
> No mgcp bind media source-interface X ****
>
> mgcp****
>
> ****
>
> Int ser0/0/0****
>
> No isdn bind-l3 ccm-manager****
>
> isdn bind-l3 ccm-manager****
>
> ****
>
> ****
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Friday, June 15, 2012 3:30 PM
> *To:* george.hendrix [at] l-3com
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> ****
>
> Sorry guys, have been unable to work this further due to other duties.****
>
> ****
>
> Bill, unfortunately providing the config of the working gateway is not
> going to change anything- both the running-config and the FULL running
> configs are nearly exactly the same between the functioning and
> nonfunctioning gateways. I compared them line by line and verified the only
> differences involve location-specific elements (hostnames, IP addresses,
> etc). There were a couple other differences but the differences do not
> correlate between other functional/nonfunctional gateways. For example, one
> non-registering gateway has h323 bind to G0/0 and one functional gateway
> does not. However, I look at another functional gateway and it does have
> the command. I have yet to find something that correlates.****
>
> ****
>
> I took one of the known working gateways and forced it to register to the
> Publisher and all three Subscribers and it did so successfully.****
>
> ****
>
> So: configs are idential. IOS rev has been ruled out. Model has been ruled
> out. What should I look at next? Could there be switch port config issues
> for the routers that are not registering? The debug clearly shows the
> gateway and callmanager are communicating but for some reason the
> registration is denied on the sub and the router resets to try and register
> to the next sub.****
>
> ****
>
> Is this a replication issue? I *think* the sites with the gateways unable
> to register to the Subs came online after all the ones that are able to
> register to Subs. This would make sense, especially because the error code
> 500 points to "endpoint unknown." So if Publisher replicated the original
> gateways and at one point stopped full replication, well there we go. The
> question then becomes why can we see ALL the gateways but only some of
> their endpoints? If we didn't have fully functional replication, we should
> not see any entry. Unless there is a database issue...****
>
> ****
>
> Thanks for any insight!****
>
> ****
>
> -Diana****
>
> On Thu, Jun 14, 2012 at 12:37 PM, <george.hendrix [at] l-3com> wrote:****
>
> That’s odd that it’s working on one and not the other. I’ve always set
> the redundant hosts command with the secondary and tertiary CCM’s. The ccm
> call agent I always set to the first subscriber I want it to use, not the
> publisher. I have 2 MGCP gateways (IOS 15) configured this way and they
> both are registered to the correct CCM and also show the list correctly .*
> ***
>
> ****
>
> What’s the config of the mgcp gw that’s working?****
>
> ****
>
> Bill Hendrix ****
>
> ****
>
> *From:* Auralythic [mailto:auralythic [at] gmail]
> *Sent:* Thursday, June 14, 2012 12:26 PM
> *To:* Hendrix, George (Bill) @ LSG - STRATIS
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] MGCP gateway not registering to Subscribers***
> *
>
> ****
>
> Bill, after some more detective work I have one gateway now functioning as
> follows:****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com <http://c.subscriber.com/> c
> .subscriber.com <http://b.subscriber.com/>****
>
> mgcp call-agent a.subscriber.com <http://b.subscriber.com/> 2427
> service-type mgcp version 0.1****
>
>
> The above is working on that particular gateway and is what we want to
> have. The running-config for the functional gateway is the same as another
> gateway having the originally described issue. I am now going through the
> "sh run all" for both gateways to try to find a difference in the config. I
> also have to try this gateway against all subs to see if maybe a.sub is
> okay and b.sub is not. I have a feeling all subs are okay as I do recall
> issues with a.sub on what I now know to be the problem gateways.****
>
> ****
>
> Keep 'em coming!****
>
> ****
>
> -Diana****
>
> ****
>
> ****
>
> On Thu, Jun 14, 2012 at 12:12 PM, <george.hendrix [at] l-3com> wrote:****
>
> Try to enter the following:****
>
> ****
>
> ccm-manager redundant-host c.subscriber.com a.publisher.com****
>
> mgcp call-agent b.subscriber.com 2427 service-type mgcp version 0.1****
>
> ****
>
> Bill ****
>
> ****
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Auralythic
> *Sent:* Thursday, June 14, 2012 10:28 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] MGCP gateway not registering to Subscribers****
>
> ****
>
> Good day, all,****
>
> ****
>
> We have a ucm8 cluster with a publisher and three subscribers. All of our
> gateways configured in 8.6.1 (3825s, 3925s) all register normally to the
> publisher but none will register to the subscribers. Hostnames are all
> correct. What should I be looking for? Here is a snippet of the mgcp config:
> ****
>
> ****
>
> ccm-manager redundant-host b.subscriber.com c.subscriber.com
> ccm-manager mgcp
> no ccm-manager fax protocol cisco
> ccm-manager music-on-hold
> ccm-manager config server {IP address of Publisher}
> ccm-manager config
> !
> mgcp
> mgcp call-agent a.publisher.com 2427 service-type mgcp version 0.1
> mgcp dtmf-relay voip codec all mode nte-gw
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> mgcp package-capability sst-package
> mgcp package-capability pre-package
> no mgcp package-capability res-package
> no mgcp package-capability fxr-package
> no mgcp timer receive-rtcp
> mgcp timer nse-response t38 250
> mgcp sdp simple
> mgcp fax rate 9600
> mgcp fax t38 inhibit
> mgcp bind control source-interface GigabitEthernet0/0
> mgcp bind media source-interface GigabitEthernet0/0
> !
> mgcp profile default****
>
> ****
>
> ---------------------------------------****
>
> And a sh ccm-man****
>
> ****
>
> Priority Status Host
> ============================================================
> Primary Registered a.publisher.com {IP Address}****
>
> First Backup Backup Ready b.subscriber.com {IP Address}****
>
> Second Backup Backup Ready c.subscriber.com {IP Address}****
>
> Current active Call Manager: {a.publisher.com IP Address}****
>
> Backhaul/Redundant link port: 2428
> Failover Interval: 30 seconds
> Keepalive Interval: 15 seconds
> Last keepalive sent: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last MGCP traffic time: 10:18:43 edt Jun 14 2012 (elapsed time:
> 00:00:09)
> Last failover time: 09:35:20 edt Jun 14 2012 from (
> a.publisher.com IP Address)
> Last switchback time: 09:34:44 edt Jun 14 2012 from (
> a.subscriber.com IP Address)
> Switchback mode: Graceful
> MGCP Fallback mode: Not Selected
> Last MGCP Fallback start time: None
> Last MGCP Fallback end time: None
> MGCP Download Tones: Disabled
> TFTP retry count to shut Ports: 2 ****
>
> Configuration Auto-Download Information
> =======================================
> Current version-id: 1339679546-89708b39-0266-4c1c-9512-ea5d5ff2af23
> Last config-downloaded:00:00:00
> Current state: Waiting for commands
> Configuration Download statistics:
> Download Attempted : 2
> Download Successful : 2
> Download Failed : 0
> TFTP Download Failed : 0
> Configuration Attempted : 1
> Configuration Successful : 1
> Configuration Failed(Parsing): 0
> Configuration Failed(config) : 0
> Last config download command: New Registration
> FAX mode: disable
> Configuration Error History:****
>
> ****
>
> -------------------------------------****
>
> Any help and points to the right direction are appreciated. Obviously, we
> want them to register to the subs and fail to another sub or the pub.****
>
> ****
>
> Thank you,****
>
> ****
>
> -Diana****
>
> ****
>
>
>
>
> itevomcid ****
>

Cisco voip RSS feed   Index | Next | Previous | View Threaded
 
 


Interested in having your list archived? Contact Gossamer Threads
 
  Web Applications & Managed Hosting Powered by Gossamer Threads Inc.