
dwolgas1 at rochester
May 16, 2012, 11:39 AM
Views: 580
Permalink
|
|
ISDN PRI: Service/Option not available, unspecified
|
|
When we try 800 toll-free numbers from a new customer site in Puerto Rico, we get the following (Calling and Called party numbers masked by me): 001378: May 16 15:26:41.878: ISDN Se0/1/0:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 787XXXXXXX 001379: May 16 15:26:41.882: ISDN Se0/1/0:23 Q931: Sending SETUP callref = 0x00B0 callID = 0x8031 switch = primary-ni interface = User 001380: May 16 15:26:41.882: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x00B0 Bearer Capability i = 0x8090A2 Standard = CCITT Transfer Capability = Speech Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA98383 Exclusive, Channel 3 Calling Party Number i = 0x2181, '787XXXXXXX' Plan:ISDN, Type:National Called Party Number i = 0x80, '1800XXXXXXX' Plan:Unknown, Type:Unknown 001381: May 16 15:26:41.946: ISDN Se0/1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x80B0 Channel ID i = 0xA98383 Exclusive, Channel 3 001382: May 16 15:26:43.054: ISDN Se0/1/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x80B0 Cause i = 0x82BF - Service/option not available, unspecified Progress Ind i = 0x8488 - In-band info or appropriate now available 001383: May 16 15:26:46.742: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x00B0 Cause i = 0x8090 - Normal call clearing 001384: May 16 15:26:46.778: ISDN Se0/1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x80B0 001385: May 16 15:26:46.782: ISDN Se0/1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x00B0 It seems to happen with any 800 number we send, but does not seem to be happening with 877 or 866 numbers. The toll free numbers chosen seem to be accessible from other landlines in Puerto Rico. Any advice is appreciated. -- Dave Wolgast Livonia, NY
|