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CUC 8.6 Single Inbox

 

 

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clm.ccie at gmail

May 14, 2012, 9:01 AM

Post #1 of 3 (1375 views)
Permalink
CUC 8.6 Single Inbox

Has anyone ran into a problem with Exchange 2010 SP2 and CUC Single Inbox
where a couple users will not sync but everyone else will? When you test
the single inbox connection for one of the users it fails with:

--


HTTP status=[200] Diagnostic=[Failed extract folder ID '' from response]
Verb=[POST] url=[https://172.16.60.9/EWS/Exchange.ASMX] request=[<?xml
version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
http://www.w3.org/2001/XMLSchema" xmlns:soap="
http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="
http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header>
<t:RequestServerVersion Version="Exchange2007_SP1"/>
<t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>
XXXXX [at] XXYY</t:PrimarySmtpAddress> </t:ConnectingSID>
</t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="
http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
http://schemas.microsoft.com/exchange/services/2006/types"> <FolderShape>
<t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds>
<t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress>
stroiani [at] GraniteProp</t:EmailAddress> </t:Mailbox>
</t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body>
</soap:Envelope> ] response=[<?xml version="1.0"
encoding="utf-8"?><s:Envelope xmlns:s="
http://schemas.xmlsoap.org/soap/envelope/"><s:Header><h:ServerVersionInfo
MajorVersion="14" MinorVersion="2" MajorBuildNumber="283"
MinorBuildNumber="3" Version="Exchange2010_SP2" xmlns:h="
http://schemas.microsoft.com/exchange/services/2006/types" xmlns="
http://schemas.microsoft.com/exchange/services/2006/types" xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
http://www.w3.org/2001/XMLSchema"/></s:Header><s:Body xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
http://www.w3.org/2001/XMLSchema"><m:GetFolderResponse xmlns:m="
http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
http://schemas.microsoft.com/exchange/services/2006/types"><m:ResponseMessages><m:GetFolderResponseMessage
ResponseClass="Error">*<m:MessageText>Connection did not succeed. Try again
later.</m:MessageText>*

<m:ResponseCode>ErrorConnectionFailed</m:ResponseCode><m:DescriptiveLinkKey>0</m:DescriptiveLinkKey><m:Folders/></m:GetFolderResponseMessage></m:ResponseMessages></m:GetFolderResponse></s:Body></s:Envelope>]


---

Everyone else works. If I point that Unity user to a different mailbox it
works correctly. To me this looks like an issue with Exchange on that
mailbox but the client isnt convinced. All users are on the same CAS and
same Datastore. They only change made in the last couple weeks was the
upgrade from Exchange 2010 SP1 to SP2. I did have them add the throttling
policy into Exchange for the unity service account.

Any thoughts?

Thanks,
Chris


Dennis.Heim at wwt

May 14, 2012, 9:09 AM

Post #2 of 3 (1496 views)
Permalink
Re: CUC 8.6 Single Inbox [In reply to]

Did you make sure to disable connection throttling? Just a stab in the dark on this one.

Dennis Heim
Sr. UC Engineer
World Wide Technology
Office: 314.212.1814
Email: dennis.heim [at] wwt<mailto:dennis.heim [at] wwt>
www.wwt.com<http://www.wwt.com/>

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Chris Martin
Sent: Monday, May 14, 2012 12:01 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] CUC 8.6 Single Inbox

Has anyone ran into a problem with Exchange 2010 SP2 and CUC Single Inbox where a couple users will not sync but everyone else will? When you test the single inbox connection for one of the users it fails with:

--

HTTP status=[200] Diagnostic=[Failed extract folder ID '' from response] Verb=[POST] url=[https://172.16.60.9/EWS/Exchange.ASMX] request=[<?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header> <t:RequestServerVersion Version="Exchange2007_SP1"/> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>XXXXX [at] XXYY</t:PrimarySmtpAddress<mailto:XXXXX [at] XXYY%3C/t:PrimarySmtpAddress>> </t:ConnectingSID> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <FolderShape> <t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds> <t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress>stroiani [at] GraniteProp</t:EmailAddress<mailto:stroiani [at] GraniteProp%3c/t:EmailAddress>> </t:Mailbox> </t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body> </soap:Envelope> ] response=[<?xml version="1.0" encoding="utf-8"?><s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Header><h:ServerVersionInfo MajorVersion="14" MinorVersion="2" MajorBuildNumber="283" MinorBuildNumber="3" Version="Exchange2010_SP2" xmlns:h="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"/></s:Header><s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><m:GetFolderResponse xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"><m:ResponseMessages><m:GetFolderResponseMessage ResponseClass="Error"><m:MessageText>Connection did not succeed. Try again later.</m:MessageText>
<m:ResponseCode>ErrorConnectionFailed</m:ResponseCode><m:DescriptiveLinkKey>0</m:DescriptiveLinkKey><m:Folders/></m:GetFolderResponseMessage></m:ResponseMessages></m:GetFolderResponse></s:Body></s:Envelope>]


---

Everyone else works. If I point that Unity user to a different mailbox it works correctly. To me this looks like an issue with Exchange on that mailbox but the client isnt convinced. All users are on the same CAS and same Datastore. They only change made in the last couple weeks was the upgrade from Exchange 2010 SP1 to SP2. I did have them add the throttling policy into Exchange for the unity service account.

Any thoughts?

Thanks,
Chris


clm.ccie at gmail

May 15, 2012, 2:06 PM

Post #3 of 3 (1348 views)
Permalink
Re: CUC 8.6 Single Inbox [In reply to]

Yeah I did. The issue was resolved with Exchange admin working with
Microsoft, but they have not offered up anymore info. If I hear more I
will shoot out an update.

Thanks all.
Chris

On Mon, May 14, 2012 at 11:09 AM, Heim, Dennis <Dennis.Heim [at] wwt> wrote:

> Did you make sure to disable connection throttling? Just a stab in the
> dark on this one.****
>
> ** **
>
> Dennis Heim****
>
> Sr. UC Engineer****
>
> World Wide Technology****
>
> Office: 314.212.1814****
>
> Email: dennis.heim [at] wwt****
>
> www.wwt.com****
>
> ** **
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Chris Martin
> *Sent:* Monday, May 14, 2012 12:01 PM
> *To:* Cisco VoIPoE List
> *Subject:* [cisco-voip] CUC 8.6 Single Inbox****
>
> ** **
>
> Has anyone ran into a problem with Exchange 2010 SP2 and CUC Single Inbox
> where a couple users will not sync but everyone else will? When you test
> the single inbox connection for one of the users it fails with:
>
> --****
>
> ****
>
> HTTP status=[200] Diagnostic=[Failed extract folder ID '' from response]
> Verb=[POST] url=[https://172.16.60.9/EWS/Exchange.ASMX] request=[<?xml
> version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema" xmlns:soap="
> http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header>
> <t:RequestServerVersion Version="Exchange2007_SP1"/>
> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>
> XXXXX [at] XXYY</t:PrimarySmtpAddress> </t:ConnectingSID>
> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="
> http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"> <FolderShape>
> <t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds>
> <t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress>
> stroiani [at] GraniteProp</t:EmailAddress> </t:Mailbox>
> </t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body>
> </soap:Envelope> ] response=[<?xml version="1.0"
> encoding="utf-8"?><s:Envelope xmlns:s="
> http://schemas.xmlsoap.org/soap/envelope/"><s:Header><h:ServerVersionInfo
> MajorVersion="14" MinorVersion="2" MajorBuildNumber="283"
> MinorBuildNumber="3" Version="Exchange2010_SP2" xmlns:h="
> http://schemas.microsoft.com/exchange/services/2006/types" xmlns="
> http://schemas.microsoft.com/exchange/services/2006/types" xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"/></s:Header><s:Body xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"><m:GetFolderResponse xmlns:m="
> http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"><m:ResponseMessages><m:GetFolderResponseMessage
> ResponseClass="Error">*<m:MessageText>Connection did not succeed. Try
> again later.</m:MessageText>*****
>
> <m:ResponseCode>ErrorConnectionFailed</m:ResponseCode><m:DescriptiveLinkKey>0</m:DescriptiveLinkKey><m:Folders/></m:GetFolderResponseMessage></m:ResponseMessages></m:GetFolderResponse></s:Body></s:Envelope>]
> ****
>
> ---****
>
> ****
>
> Everyone else works. If I point that Unity user to a different mailbox it
> works correctly. To me this looks like an issue with Exchange on that
> mailbox but the client isnt convinced. All users are on the same CAS and
> same Datastore. They only change made in the last couple weeks was the
> upgrade from Exchange 2010 SP1 to SP2. I did have them add the throttling
> policy into Exchange for the unity service account.****
>
> ****
>
> Any thoughts?****
>
> ****
>
> Thanks,****
>
> Chris****
>

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