Mailing List Archive: Cisco: VOIP

Corporate Directory Replacements

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me at mpking

May 10, 2012, 2:51 PM

Post #1 of 9 (570 views)
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Corporate Directory Replacements

I've been tasked with presenting our Corporate directory both on a webpage,
as well as on the phones.

Since I do not see an easy way to do this with the built in Corporate
directory, what everyone's favorite third party product?

Mike

lelio at uoguelph

May 10, 2012, 3:24 PM

Post #2 of 9 (551 views)
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Re: Corporate Directory Replacements [In reply to]

What is the source? If it is an LDAP compatible directory, you can write something fairly easily (from what I hear) for both the phones (using the software development kit, and the web using standard LDAP libraries.

There are also third party companies that will provide this as well (for the phones at least). They license their software based on phone. You'll have to work out the economies of scale for what price point is it cheaper to build yourself rather than license.

Sent from my iPhone...

"There's no place like 127.0.0.1"

On May 10, 2012, at 5:52 PM, Mike King <me [at] mpking> wrote:

> I've been tasked with presenting our Corporate directory both on a webpage, as well as on the phones.
>
> Since I do not see an easy way to do this with the built in Corporate directory, what everyone's favorite third party product?
>
> Mike
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

wsisk at cisco

May 11, 2012, 5:40 AM

Post #3 of 9 (541 views)
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Re: Corporate Directory Replacements [In reply to]

corporate directory is accesible from the phones.

from a browser login to ccmuser and select
user options->directory
https://<server>/ccmuser/directoryUserFindList.do

does this fill the requirement?

/wes

On May 10, 2012, at 5:51 PM, Mike King wrote:

I've been tasked with presenting our Corporate directory both on a webpage, as well as on the phones.

Since I do not see an easy way to do this with the built in Corporate directory, what everyone's favorite third party product?

Mike
_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

me at mpking

May 11, 2012, 6:38 AM

Post #4 of 9 (540 views)
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Re: Corporate Directory Replacements [In reply to]

Almost.

But very few of our users will actually have a user account on our CUCM,
but they will all need to search it.

Mike

On Fri, May 11, 2012 at 8:40 AM, Wes Sisk <wsisk [at] cisco> wrote:

> corporate directory is accesible from the phones.
>
> from a browser login to ccmuser and select
> user options->directory
> https://<server>/ccmuser/directoryUserFindList.do
>
> does this fill the requirement?
>
> /wes
>
> On May 10, 2012, at 5:51 PM, Mike King wrote:
>
> I've been tasked with presenting our Corporate directory both on a
> webpage, as well as on the phones.
>
> Since I do not see an easy way to do this with the built in Corporate
> directory, what everyone's favorite third party product?
>
> Mike
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

me at mpking

May 11, 2012, 6:55 AM

Post #5 of 9 (537 views)
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Re: Corporate Directory Replacements [In reply to]

Developing something myself is not out of the question, but I always hate
dealing with the support issues, (IE, if your on vacation, who's going to
fix it)

Have an off the shelf solution is very desirable for me and management.

Right now our datasouce is CUCM, but since I'm looking at adding *Lots* of
entries, Building a new directory from scratch isn't that big of a deal.

Mike

On Thu, May 10, 2012 at 6:24 PM, Lelio Fulgenzi <lelio [at] uoguelph> wrote:

> What is the source? If it is an LDAP compatible directory, you can write
> something fairly easily (from what I hear) for both the phones (using the
> software development kit, and the web using standard LDAP libraries.
>
> There are also third party companies that will provide this as well (for
> the phones at least). They license their software based on phone. You'll
> have to work out the economies of scale for what price point is it cheaper
> to build yourself rather than license.
>
> Sent from my iPhone...
>
> "There's no place like 127.0.0.1"
>
> On May 10, 2012, at 5:52 PM, Mike King <me [at] mpking> wrote:
>
> > I've been tasked with presenting our Corporate directory both on a
> webpage, as well as on the phones.
> >
> > Since I do not see an easy way to do this with the built in Corporate
> directory, what everyone's favorite third party product?
> >
> > Mike
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip [at] puck
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>

cvoip at tannerezell

May 11, 2012, 7:01 AM

Post #6 of 9 (536 views)
Permalink

Re: Corporate Directory Replacements [In reply to]

Honestly, doing this yourself would be fairly trivial if you already have some experience with XML/SOAP/HTML/CSS and deploying a solution.

Essentially it boils down to:

- You have a separate process that occasionally queries the CUCM for new users/information (via AXL) and stores that in a database.
- You have web front end to parse and display the information from the database.
- And if you're really tempted, a basic IP Phone Services application.

I'd estimate it shouldn't take more than a week to get up and running.

Tanner

Cisco Unified Communications Manager 8: Expert Administration Cookbook now available! http://amzn.to/GH4NdI

Connect with me on LinkedIn! linkd.in/Imju6x

On May 11, 2012, at 6:55 AM, Mike King wrote:

> Developing something myself is not out of the question, but I always hate dealing with the support issues, (IE, if your on vacation, who's going to fix it)
>
> Have an off the shelf solution is very desirable for me and management.
>
> Right now our datasouce is CUCM, but since I'm looking at adding *Lots* of entries, Building a new directory from scratch isn't that big of a deal.
>
> Mike
>
> On Thu, May 10, 2012 at 6:24 PM, Lelio Fulgenzi <lelio [at] uoguelph> wrote:
> What is the source? If it is an LDAP compatible directory, you can write something fairly easily (from what I hear) for both the phones (using the software development kit, and the web using standard LDAP libraries.
>
> There are also third party companies that will provide this as well (for the phones at least). They license their software based on phone. You'll have to work out the economies of scale for what price point is it cheaper to build yourself rather than license.
>
> Sent from my iPhone...
>
> "There's no place like 127.0.0.1"
>
> On May 10, 2012, at 5:52 PM, Mike King <me [at] mpking> wrote:
>
> > I've been tasked with presenting our Corporate directory both on a webpage, as well as on the phones.
> >
> > Since I do not see an easy way to do this with the built in Corporate directory, what everyone's favorite third party product?
> >
> > Mike
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip [at] puck
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

rkulagow at gmail

May 11, 2012, 7:03 AM

Post #7 of 9 (537 views)
Permalink

Re: Corporate Directory Replacements [In reply to]

On Fri, May 11, 2012 at 9:01 AM, Tanner Ezell <cvoip [at] tannerezell> wrote:
> I'd estimate it shouldn't take more than a week to get up and running.

...says the man that has written a book on Cisco CallManager.

Howabout us mere mortals? Two weeks? :)
_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

lelio at uoguelph

May 11, 2012, 7:05 AM

Post #8 of 9 (542 views)
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Re: Corporate Directory Replacements [In reply to]

I never liked using the built-in corporate directory to search for extensions. I guess in a small organization, it's ok, but in a large one, where people have extensions they don't want published, it makes it a bit more difficult. Plus, in larger organizations, there are many entities that have the same phone number. Labelling restrictions in CallManager also don't make things ideal to work with.

You can consider a small LDAP enabled directory to hold this information.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)

----- Original Message -----
From: "Mike King" <me [at] mpking>
To: "Lelio Fulgenzi" <lelio [at] uoguelph>
Cc: "Cisco VoIPoE List" <cisco-voip [at] puck>
Sent: Friday, May 11, 2012 9:55:32 AM
Subject: Re: [cisco-voip] Corporate Directory Replacements

Developing something myself is not out of the question, but I always hate dealing with the support issues, (IE, if your on vacation, who's going to fix it)

Have an off the shelf solution is very desirable for me and management.

Right now our datasouce is CUCM, but since I'm looking at adding *Lots* of entries, Building a new directory from scratch isn't that big of a deal.

Mike

On Thu, May 10, 2012 at 6:24 PM, Lelio Fulgenzi < lelio [at] uoguelph > wrote:

What is the source? If it is an LDAP compatible directory, you can write something fairly easily (from what I hear) for both the phones (using the software development kit, and the web using standard LDAP libraries.

There are also third party companies that will provide this as well (for the phones at least). They license their software based on phone. You'll have to work out the economies of scale for what price point is it cheaper to build yourself rather than license.

Sent from my iPhone...

"There's no place like 127.0.0.1"

On May 10, 2012, at 5:52 PM, Mike King < me [at] mpking > wrote:

> I've been tasked with presenting our Corporate directory both on a webpage, as well as on the phones.
>
> Since I do not see an easy way to do this with the built in Corporate directory, what everyone's favorite third party product?
>
> Mike
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

cvoip at tannerezell

May 11, 2012, 7:09 AM

Post #9 of 9 (536 views)
Permalink

Re: Corporate Directory Replacements [In reply to]

I guess it just depends on how comfortable you are with developing. I already have the code base for doing AXL or if need be LDAP lookups, presenting web pages and doing ip phone services so for me it's just throwing it all together to look nice. For someone else it may take a bit longer to get up and running.

It also depends on how fancy you want it to be, if you want some features outside of just searching the database.

Tanner

Cisco Unified Communications Manager 8: Expert Administration Cookbook now available! http://amzn.to/GH4NdI

Connect with me on LinkedIn! linkd.in/Imju6x

On May 11, 2012, at 7:03 AM, Robert Kulagowski wrote:

> On Fri, May 11, 2012 at 9:01 AM, Tanner Ezell <cvoip [at] tannerezell> wrote:
>> I'd estimate it shouldn't take more than a week to get up and running.
>
> ...says the man that has written a book on Cisco CallManager.
>
> Howabout us mere mortals? Two weeks? :)
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

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