itguy07 at gmail
May 10, 2012, 8:57 PM
Post #2 of 2
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For SQL backup (UCCE) don't need to stop any services....you can use
maintenance plan to create the backup schedule...better to use backup
schedule at off-peak hours...make sure SQL server agent service is in auto
start mode & running
Thnx
Sourav
> On Thu, May 10, 2012 at 7:47 PM, Boon <ciscovoipuser [at] gmail> wrote:
>
>> Hi, yet another contact centre Q..
>>
>> We have a customer running UCCE with CVP both on version 8.
>>
>> Although it's extremely fault tolerant due to the awesome A2Q process
>> I've been asked to create a backup policy for this solution. As a minimum
>> I'm currently looking to create a schedule to back up the SQL databases on
>> the AW/HDS, Rogger and PG. Does anyone have any experience of the backup
>> process for SQL on these servers? Are there any processes that will need
>> to be stopped prior to performing the backup?
>>
>> Are there any other best practice methods for backing up UCCE/CVP?
>>
>> We also have a CUIC server but it looks like that can be backed up
>> manually at the CLI with some simple DRS commands.
>>
>> As always any help, advice or pointers would be really appreciated.
>>
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>>
>>
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